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carol2906

[Arquivado] Não consigo desinstalar avira e nem acessar a nenhum pen drive

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Boa tarde, 

Preciso muito de ajuda. Ontem tive um problema com invasão de dados e por sugestão instalei um antivírus chamado avira.

Até ontem o computador estava funcionando normalmente e depois que o instalei ficou bem lento e parou de reconhecer qualquer tipo de pen drive.

Imagino que esteja havendo algum conflito com esse antivírus e tentei de todas as formas desinstalá-lo e não consigo. 

 

Desde já agradeço

 

Segue log do hijack

 

Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 15:19:13, on 17/01/2018
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)


Boot mode: Normal

Running processes:
C:\Windows\system32\taskhost.exe
C:\Program Files\Diebold\Warsaw\core.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\SiS VGA Utilities\SiSTray.exe
C:\Program Files\CyberLink\Power2Go\CLMLSvc.exe
C:\Program Files\Epson Software\Event Manager\EEventManager.exe
C:\Windows\System32\aetcrss1.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\CCleaner\CCleaner.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\Program Files\Avira\Antivirus\avgnt.exe
C:\Windows\system32\taskhost.exe
C:\Windows\explorer.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Windows\system32\cmd.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Trusteer\Rapport\bin\RapportHelper.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Adobe Photoshop CS3\Photoshop.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Not\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GR469A~1.DLL
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.8.0_101\bin\ssv.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre1.8.0_101\bin\jp2ssv.dll
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SiSTray] %ProgramFiles%\SiS VGA Utilities\SiSTray.exe
O4 - HKLM\..\Run: [CLMLServer] "C:\Program Files\CyberLink\Power2Go\CLMLSvc.exe"
O4 - HKLM\..\Run: [EEventManager] "C:\Program Files\Epson Software\Event Manager\EEventManager.exe"
O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
O4 - HKLM\..\Run: [AdobeCS6ServiceManager] "C:\Program Files\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [CertificateRegistration] aetcrss1.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Avira SystrayStartTrigger] "C:\Program Files\Avira\Launcher\Avira.SystrayStartTrigger.exe"
O4 - HKCU\..\Run: [EPSON TX133 TX135 Series] C:\Windows\system32\spool\DRIVERS\W32X86\3\E_FATIHJB.EXE /FU "C:\Windows\TEMP\E_S11B.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [CCleaner Monitoring] "C:\Program Files\CCleaner\CCleaner.exe" /MONITOR
O4 - HKCU\..\Run: [Codec Pack Update Checker] "C:\Windows\system32\C2MP\UpdateChecker.exe"
O4 - HKCU\..\Run: [Google Update] C:\Users\Not\AppData\Local\Google\Update\1.3.33.7\GoogleUpdateCore.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'SERVIÇO LOCAL')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'SERVIÇO LOCAL')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'SERVIÇO DE REDE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'SERVIÇO DE REDE')
O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Enviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: &Enviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O15 - Trusted Zone: www.bancobrasil.com.br
O15 - Trusted Zone: www14.bancobrasil.com.br
O15 - Trusted Zone: www2.bancobrasil.com.br
O15 - Trusted Zone: www.bb.com.br
O15 - Trusted Zone: http://www.bb.com.br
O15 - Trusted Zone: imagem.caixa.gov.br
O15 - Trusted Zone: internetbanking.caixa.gov.br
O15 - Trusted Zone: internetbankingpf.caixa.gov.br
O15 - Trusted Zone: www.caixa.gov.br
O15 - Trusted Zone: http://www.caixa.gov.br
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GRA32A~1.DLL
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Avira Mail Protection (AntiVirMailService) - Avira Operations GmbH & Co. KG - C:\Program Files\Avira\Antivirus\avmailc7.exe
O23 - Service: Avira Agendamento (AntiVirSchedulerService) - Avira Operations GmbH & Co. KG - C:\Program Files\Avira\Antivirus\sched.exe
O23 - Service: Avira Real-Time Protection (AntiVirService) - Avira Operations GmbH & Co. KG - C:\Program Files\Avira\Antivirus\avguard.exe
O23 - Service: Avira Web Protection (AntiVirWebService) - Avira Operations GmbH & Co. KG - C:\Program Files\Avira\Antivirus\avwebg7.exe
O23 - Service: Avira Service Host (Avira.ServiceHost) - Avira Operations GmbH & Co. KG - C:\Program Files\Avira\Launcher\Avira.ServiceHost.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: EPSON V5 Service4(04) (EPSON_EB_RPCV4_04) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_S50ST7.EXE
O23 - Service: EPSON V3 Service4(04) (EPSON_PM_RPCV4_04) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_S50RP7.EXE
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Serviço do Google Update (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Serviço do Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Sentinel HASP License Manager (hasplms) - SafeNet Inc. - C:\Windows\system32\hasplms.exe
O23 - Service: Rapport Management Service (RapportMgmtService) - IBM Corp. - C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
O23 - Service: Warsaw Technology - GAS Tecnologia LTDA - C:\Program Files\Diebold\Warsaw\core.exe

--
End of file - 7893 bytes
 

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/_ Boa Noite! carol2906 _\

 

> Baixe: < Revo Uninstaller Pro >


> Salve-o no desktop! (DOWNLOAD FREE TRIAL)
> Execute o utilitário ( Revouninstaller.exe ) e verifique se na tela principal aparece o programa a ser desinstalado.
> No seu caso,o Avira.

 

jzyltP7U.jpg

 

> Selecione-o e clique em Desinstalar.
> Escolha o módulo "Avançado".
> Clique "Avançar" >> "Avançar" >> "Marcar tudo" >> "Excluir" >> "Sim".
> Repetindo: Clique "Avançar" >> "Marcar tudo" >> "Excluir" >> "Sim".
> Repetindo novamente: Clique "Avançar" >> "Finalizado".
> Para maiores detalhes,leia os < Comentários >

> Após desinstalar o Avira,execute o CCleaner e escolha a opção Registro

 

kNX8LU4.jpg

 

> Clique em "Procurar erros" >> Aguarde!
> Clique em "Corrigir erro(s) selecionado(s)...".
> Clique "Não",na mensagem!
> Clique em "Corrigir erro" >> "Fechar".
> Informe!

 

A+

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Tópico Arquivado Como o autor não respondeu por mais de 10 dias, o tópico foi arquivado. Caso você seja o autor do tópico e quer reabrir, envie uma mensagem privada para um moderador da área juntamente com o link para este tópico e explique o motivo da reabertura.

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