Publicado em 21 de jan.

[Resolvido!] Como faço para remover completamente um trojan horse

Olá!!!

Sempre tomo o máximo cuidado possível, nunca clico em links suspeitos, mas dessa vez fui abrir um e-mail de um amigo, e tinha um anexo, mas meu e-mail sempre verifica os anexos antes de abrir. E pelo nome do anexo, "Currículo.doc" não achei que seria perigoso, e cliquei!

Nossa esse arquivo tinha a extensão .zip

E minutos depois, meu Explorer não funcionava mais, dando várias mensagens. E logo a seguir, meu anti-vírus detectou 2 Trojan horses PSW.Banker5.CJU e

Trojan Horse PSW.Banker5.CJW.

Tenho o AVG 8.0, fiz duas varreduras, mas não encontrou vírus. Não sei se ele foi eliminado. Como faço para remover esses vírus completamente do meu pc??

Li que rouba senhas de bancos e tudo que a gente digita, POR FAVOR ME AJUDEM!!!!

Obrigada!!! :cry:

Discussão (16)

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Mário Monteiro· 21 de jan.

Leia

Regra Nº 02 - Utilizando O Hijackthis.

Post um log

omnia_7· 21 de jan.

Olá Mario, boa noite!

Segue abaixo o logo do hijack

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 19:46:44, on 21/01/2009

Platform: Windows Vista (WinNT 6.00.1904)

MSIE: Internet Explorer v7.00 (7.00.6000.16386)

Boot mode: Normal

Running processes:

C:\Windows\System32\smss.exe

C:\Windows\system32\csrss.exe

C:\Windows\system32\wininit.exe

C:\Windows\system32\csrss.exe

C:\Windows\system32\winlogon.exe

C:\Windows\system32\services.exe

C:\Windows\system32\lsass.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe

C:\Windows\System32\svchost.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\SLsvc.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files\Windows Defender\MSASCui.exe

C:\Windows\RtHDVCpl.exe

C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe

C:\Program Files\AVG\AVG8\avgtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Garmin\gStart.exe

C:\PROGRA~1\GbPlugin\GbpSv.exe

C:\Program Files\Windows Live\Messenger\msnmsgr.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\agrsmsvc.exe

C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\Windows\system32\svchost.exe

C:\Program Files\CyberLink\Shared Files\RichVideo.exe

C:\Windows\system32\svchost.exe

C:\Windows\System32\svchost.exe

C:\Windows\system32\SearchIndexer.exe

C:\PROGRA~1\AVG\AVG8\avgrsx.exe

C:\PROGRA~1\AVG\AVG8\avgemc.exe

C:\Windows\system32\taskeng.exe

C:\Users\Andre\AppData\Local\Temp\RtkBtMnt.exe

C:\Windows\system32\igfxsrvc.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe

C:\Program Files\Windows Live\Messenger\msnmsgr.exe

C:\Program Files\Windows Live\Messenger\usnsvc.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Users\Andre\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\252K8MBG\HiJackThis[1].exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.uol.com.br/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O1 - Hosts: ::1 localhost

O2 - BHO: Facilitador de Leitor de Link Adobe PDF - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: DirecX - {83FDA784-0154-418F-810B-F1839272C361} - C:\Windows\System32\DirectX\Dinput\diagx3d.dll (file missing)

O2 - BHO: Auxiliar de Conexão do Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: G-Buster Browser Defense - {C41A1C0E-EA6C-11D4-B1B8-444553540000} - C:\Program Files\GbPlugin\gbieh.dll

O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide

O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe

O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"

O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"

O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe

O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe

O4 - HKLM\..\Run: [igfxTray] C:\Windows\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe

O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google Talk\googletalk.exe /autostart

O4 - HKCU\..\Run: [gStart] C:\Garmin\gStart.exe

O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'SERVIÇO DE REDE')

O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: Pesquisar - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O13 - Gopher Prefix:

O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab

O16 - DPF: {DB6BF2CD-4F59-4F1C-AA9C-D08C0B61A931} (GbpDistObj Class) - https://www14.bancobrasil.com.br/plugin/GbpDist.cab

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll

O20 - AppInit_DLLs: avgrsstx.dll

O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe

O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe

O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe

O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe

O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe

End of file - 6743 bytes

Leia

Regra Nº 02 - Utilizando O Hijackthis.

Post um log

DigRam· 23 de jan.

Boa Noite! omnia_7

<!> Preventivamente,rode esta ferramenta: BankerFix

------------------------------

<@> Baixe: < BankerFix 3.0 >

<@> Salve-o no Disco Local-C!

<@> Desabilite,temporariamente,o seu anti-vírus.

<@> Dê um duplo-clique sobre o bankerfix.exe.

<@> Ps: Execute o bankerfix.exe,apenas uma vez!Evitando,com isso,a sobrescrição de seu relatório.

<@> A janela do BankerFix 3.0,abrir-se-á com a seguinte pergunta: "Instalar o Bankerfix 3.0?" <-- Traduzido!

<@> Clique em Sim!

<@> Uma janela informando que o BankerFix 3.0 será baixado,via internet,abrir-se-á.

<@> Clique OK. <-- Aguarde!

<@> Na próxima janela,clique em OK.

<@> O BankerFix 3.0 será iniciado!

<@> Pressione qualquer tecla,para dar continuidade ao processo. <-- Aguarde!

<@> Terminado o scan,leia a mensagem na tela e aperte Enter.

<@> Habilite o seu anti-vírus.

<@> Retorne com o relatório,do BankerFix,que estará em: C:\LinhaDefensiva\relatorio.txt <--

<@> Poste,também,HijackThis atualizado.

Abraços!

omnia_7· 23 de jan.

Olá DigRam!!! Boa tarde!

Fiz conforme você falou, executei o bankerfix, scaneei e aqui vai o log do hijack e o relatório do bankerfix!

Analise, por favor!!!

Segue o log do hijack this:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 17:45:50, on 23/01/2009

Platform: Windows Vista (WinNT 6.00.1904)

MSIE: Internet Explorer v7.00 (7.00.6000.16764)

Boot mode: Normal

Running processes:

C:\Windows\System32\smss.exe

C:\Windows\system32\csrss.exe

C:\Windows\system32\wininit.exe

C:\Windows\system32\csrss.exe

C:\Windows\system32\services.exe

C:\Windows\system32\lsass.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\winlogon.exe

C:\Windows\system32\svchost.exe

C:\Windows\System32\svchost.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\SLsvc.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\PROGRA~1\GbPlugin\GbpSv.exe

C:\Program Files\Windows Defender\MSASCui.exe

C:\Windows\RtHDVCpl.exe

C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe

C:\Program Files\AVG\AVG8\avgtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Garmin\gStart.exe

C:\Program Files\Windows Live\Messenger\msnmsgr.exe

C:\Windows\system32\taskeng.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\agrsmsvc.exe

C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\Windows\system32\svchost.exe

C:\Program Files\CyberLink\Shared Files\RichVideo.exe

C:\Windows\system32\svchost.exe

C:\Windows\System32\svchost.exe

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\igfxsrvc.exe

C:\PROGRA~1\AVG\AVG8\avgrsx.exe

C:\PROGRA~1\AVG\AVG8\avgemc.exe

C:\Windows\system32\taskeng.exe

C:\Users\Andre\AppData\Local\Temp\RtkBtMnt.exe

C:\Program Files\Windows Live\Messenger\usnsvc.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe

C:\Windows\system32\wuauclt.exe

C:\Windows\system32\conime.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe

C:\PROGRA~1\Filzip\Filzip.exe

C:\Users\Andre\AppData\Local\Temp\HijackThis.exe

C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe