Boa tarde, estou com um problema no notebook onde ao tentar abrir o navegador, recebo a seguinte mensagem:
"Falha na inicialização do aplicativo devido a configuração lado a lado incorreta. Consulte o log de eventos do aplicativo ou use a ferramenta de linha de comando sxstrace.exe para obter mais informações."
Além disso, ele está com muitos arquivos maliciosos. Gostaria de uma análise no log, por gentileza.
HiJackThis
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:15:25, on 22/11/2014
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v11.0 (11.00.9600.17344)
Boot mode: Normal
Running processes:
C:\ProgramData\DatacardService\DCSHelper.exe
C:\Program Files\V-bates\notifier.exe
C:\Program Files\AVAST Software\Avast\avastui.exe
C:\Program Files\Sony\VAIO Care\listener.exe
C:\Program Files (x86)\Baidu Security\MoboMarket\1.2.8.3611\bas_helper.exe
C:\Windows\SysWOW64\notepad.exe
D:\HiJackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.qone8.com/web/?type=ds&ts=1398614448&from=air&uid=TOSHIBAXMK5059GSXP_Z1E7P1ONTXXZ1E7P1ONT&q={searchTerms}
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.qone8.com/web/?type=ds&ts=1398614448&from=air&uid=TOSHIBAXMK5059GSXP_Z1E7P1ONTXXZ1E7P1ONT&q={searchTerms}
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.baixaki.com.br/portal/?utm_source=core&utm_medium=ppi&utm_campaign=portal
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.oquefazernainternet.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.qone8.com/web/?type=ds&ts=1398614448&from=air&uid=TOSHIBAXMK5059GSXP_Z1E7P1ONTXXZ1E7P1ONT&q={searchTerms}
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.qone8.com/web/?type=ds&ts=1398614448&from=air&uid=TOSHIBAXMK5059GSXP_Z1E7P1ONTXXZ1E7P1ONT&q={searchTerms}
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: RealNetworks Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll
O2 - BHO: avast! Online Security - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O3 - Toolbar: (no name) - {6eae9e03-3a85-41c0-b1f8-099c252df40a} - (no file)
O3 - Toolbar: (no name) - {48586425-6bb7-4f51-8dc6-38c88e3ebb58} - (no file)
O4 - HKLM\..\Run: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
O4 - HKLM\..\Run: [iSBMgr.exe] "C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe"
O4 - HKLM\..\Run: [PMBVolumeWatcher] C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AvastUI.exe] "C:\Program Files\AVAST Software\Avast\AvastUI.exe" /nogui
O4 - HKLM\..\Run: [baidu Antivirus] "C:\Program Files (x86)\Baidu Security\Baidu Antivirus\BavTray.exe" -auto
O4 - HKCU\..\Run: [Elbserver] C:\Program Files (x86)\Sony\Media Gallery\ElbServer.exe /Stay
O4 - HKCU\..\Run: [iCloudServices] C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
O4 - HKCU\..\Run: [HW_OPENEYE_OUC_Claro] "C:\Program Files (x86)\Claro\UpdateDog\ouc.exe"
O4 - HKCU\..\Run: [Google+ Auto Backup] "C:\Users\Leonardo Alves\AppData\Local\Programs\Google\Google+ Auto Backup\Google+ Auto Backup.exe" /autostart
O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'SERVIÇO LOCAL')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'SERVIÇO LOCAL')
O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'SERVIÇO DE REDE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'SERVIÇO DE REDE')
O4 - Global Startup: SoftwareUpdater.lnk = C:\Program Files (x86)\Software Updater\SoftwareUpdater.exe
O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll (file missing)
O10 - Broken Internet access because of LSP provider 'c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll' missing
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll (file missing)
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll (file missing)
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - Unknown owner - C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe (file missing)
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Unknown owner - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe (file missing)
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Unknown owner - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe (file missing)
O23 - Service: Atheros Bt&Wlan Coex Agent - Unknown owner - C:\Program Files (x86)\Bluetooth Suite\Ath_CoexAgent.exe (file missing)
O23 - Service: AtherosSvc - Unknown owner - C:\Program Files (x86)\Bluetooth Suite\adminservice.exe (file missing)
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: Baidu MoboMarket Service (BASSVC) - Baidu, Inc. - C:\Program Files (x86)\Baidu Security\MoboMarket\1.2.8.3611\bassvc.exe
O23 - Service: Baidu Antivirus Service (BAVSvc) - Unknown owner - C:\Program Files (x86)\Baidu Security\Baidu Antivirus\BAVSvc.exe (file missing)
O23 - Service: Baidu BdSandbox Virtual Service (BdSandboxSrv) - Unknown owner - C:\Program Files (x86)\Baidu Security\Baidu Antivirus\BdSandboxSrv64.exe (file missing)
O23 - Service: Baidu Hips Service (BHipsSvc) - Unknown owner - C:\Program Files (x86)\Baidu Security\Baidu Antivirus\BHipsSvc.exe (file missing)
O23 - Service: Serviço do Bonjour (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Skype Click to Call Updater (c2cautoupdatesvc) - Unknown owner - C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe (file missing)
O23 - Service: Skype Click to Call PNR Service (c2cpnrsvc) - Unknown owner - C:\Program Files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Serviço do Google Update (gupdate) (gupdate) - Unknown owner - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe (file missing)
O23 - Service: Serviço do Google Update (gupdatem) (gupdatem) - Unknown owner - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe (file missing)
O23 - Service: Google Updater Service (gusvc) - Unknown owner - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe (file missing)
O23 - Service: HWDeviceService64.exe - Unknown owner - C:\ProgramData\DatacardService\HWDeviceService64.exe
O23 - Service: Intel® Rapid Storage Technology (IAStorDataMgrSvc) - Unknown owner - C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe (file missing)
O23 - Service: IconMan_R - Unknown owner - C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\Windows\system32\IEEtwCollector.exe (file missing)
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files (x86)\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Unknown owner - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe (file missing)
O23 - Service: MaintainerSvc4.07.4104264 - Unknown owner - C:\ProgramData\398c0b96-ebd3-4f67-a5c7-1899a15c12be\maintainer.exe
O23 - Service: Mext Guard - Wajamu - C:\Program Files\V-bates\guardsvc.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Unknown owner - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: Messenger Plus! Service (MsgPlusService) - Unknown owner - C:\Program Files (x86)\Yuna Software\Messenger Plus! for Skype\MsgPlusForSkypeService.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Oasis2Service - Unknown owner - C:\Program Files (x86)\DDNi\Oasis2Service 1.0\Oasis2Service.exe (file missing)
O23 - Service: Baidu PC App Store Service 4.5.1.6024 (PCAppStoreSvc_{PCAppStore_4.5.1.6024}) - Unknown owner - C:\Program Files (x86)\Baidu Security\PC App Store\4.5.1.6024\PCAppStoreSvc.exe (file missing)
O23 - Service: PMBDeviceInfoProvider - Unknown owner - C:\Program Files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Unknown owner - C:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe (file missing)
O23 - Service: RealNetworks Downloader Resolver Service - Unknown owner - C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe (file missing)
O23 - Service: Reimage Real Time Protector (ReimageRealTimeProtector) - Reimage® - C:\Program Files\Reimage\Reimage Protector\ReiGuard.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: VAIO Care Performance Service (SampleCollector) - Sony Corporation - C:\Program Files\Sony\VAIO Care\VCPerfService.exe
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: VAIO Content Importer (SOHCImp) - Unknown owner - C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHCImp.exe (file missing)
O23 - Service: VAIO Device Searcher (SOHDs) - Unknown owner - C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDs.exe (file missing)
O23 - Service: Baidu Spark Service (SparkSvc) - Unknown owner - C:\Program Files (x86)\baidu\Spark\sparkservice.exe (file missing)
O23 - Service: Baidu Spark Updater (SparkUpdater) - Unknown owner - C:\Program Files (x86)\Baidu\SparkUpdate\Sparkupdate.exe (file missing)
O23 - Service: VAIO Entertainment Common Service (SpfService) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\SPF\SpfService64.exe
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: SwitchBoard - Unknown owner - C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe (file missing)
O23 - Service: CamMonitor (uCamMonitor) - Unknown owner - C:\Program Files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel® Management and Security Application User Notification Service (UNS) - Unknown owner - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe (file missing)
O23 - Service: Update Greener Web - Unknown owner - C:\Program Files (x86)\Greener Web\updateGreenerWeb.exe (file missing)
O23 - Service: Util Greener Web - Unknown owner - C:\Program Files (x86)\Greener Web\bin\utilGreenerWeb.exe (file missing)
O23 - Service: V-bates Updater - Unknown owner - C:\Program Files\V-bates\ExtensionUpdaterService.exe
O23 - Service: VAIO Event Service - Unknown owner - C:\Program Files (x86)\Sony\VAIO Event Service\VESMgr.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: VAIO Content Folder Watcher (VCFw) - Unknown owner - C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe (file missing)
O23 - Service: VAIO Content Metadata Intelligent Analyzing Manager (VcmIAlzMgr) - Sony Corporation - C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe
O23 - Service: VAIO Content Metadata Intelligent Network Service Manager (VcmINSMgr) - Sony Corporation - C:\Program Files\Sony\VCM Intelligent Network Service Manager\VcmINSMgr.exe
O23 - Service: VAIO Content Metadata XML Interface (VcmXmlIfHelper) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper64.exe
O23 - Service: VCService - Sony Corporation - C:\Program Files\Sony\VAIO Care\VCService.exe
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: VSNService - Sony Corporation - C:\Program Files\Sony\VAIO Smart Network\VSNService.exe
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: VUAgent - Sony Corporation - C:\Program Files\Sony\VAIO Update\VUAgent.exe
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
--
End of file - 15659 bytes
