Raul Santoro

Pessoal, boa tarde. Estou enfrentando esse problema faz algumas semanas, inclusive formatei a máquina por conta disso. O que acontece é o seguinte, durante os jogos o computador "congela", travando a tela do jogo. Em algumas situações ele reinicia sozinho, algumas vezes dando a famosa tela azul do Windows. Em outras situações, também durante os jogos, o computador "congela", mas possibilita o movimento do cursor, ALT + TAB, entre outros comandos, no entanto, não consigo usar CTRL + ALT + DEL. Logo, tenho que na mão reiniciar a máquina. E fica nisso de forma recorrente, travando quando quer. Soluções de contorno até o momento: Limpei fisicamente o PC como um todo, memórias, placa de vídeo, HD, coolers, etc.; Troquei os cabos de energia do HD (não testei trocando os cabos SATA); Formatei o PC, como disse no início; Todos os drivers foram atualizados; Atualizações do Windows em dia; e Limpei registros e arquivos temporários com o CCleaner. A configuração da máquina é: Sistema Operacional: Windows 7 64 bits; Processador: Intel Core i5 3450 3.10GHz; placa-mãe: Gigabyte B75M-D3H; Memória RAM: DDR3 8GB Dual Channel; Placa de Vídeo: NVIDIA GeForce GTX 750 Ti 2GB DDR5; e Fonte: Real SevenTeam 450W. - Uso essa configuração faz um tempo e nunca tive problema semelhante, então acredito que o problema não seja a fonte. Log: Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 13:10:55, on 16/02/2020 Platform: Windows 7 SP1 (WinNT 6.00.3505) MSIE: Internet Explorer v11.0 (11.00.9600.18860) Boot mode: Normal Running processes: C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe C:\Users\RS\Desktop\Manutenção\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = F2 - REG:system.ini: UserInit=userinit.exe O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~3\Office15\URLREDIR.DLL O2 - BHO: Microsoft SkyDrive Pro Browser Helper - {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\PROGRA~2\MICROS~3\Office15\GROOVEEX.DLL O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" O4 - HKLM\..\Run: [USB3MON] "C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe" O4 - HKCU\..\Run: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'SERVIÇO LOCAL') O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'SERVIÇO LOCAL') O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'SERVIÇO DE REDE') O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'SERVIÇO DE REDE') O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office15\EXCEL.EXE/3000 O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics O18 - Protocol: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files (x86)\Microsoft Office\Office15\MSOSB.DLL O18 - Filter hijack: text/xml - {807583E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE15\MSOXMLMF.DLL O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing) O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing) O23 - Service: Fredaikis Anti-Cheat: TheNewZ (FacSvc_TheNewZ) - Unknown owner - C:\Users\RS\AppData\Roaming\FAC\TheNewZ\FacSvc.exe O23 - Service: Google Chrome Elevation Service (GoogleChromeElevationService) - Google LLC - C:\Program Files (x86)\Google\Chrome\Application\79.0.3945.130\elevation_service.exe O23 - Service: Serviço do Google Update (gupdate) (gupdate) - Google LLC - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: Serviço do Google Update (gupdatem) (gupdatem) - Google LLC - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\Windows\system32\IEEtwCollector.exe (file missing) O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing) O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: NVIDIA Display Container LS (NVDisplay.ContainerLocalSystem) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\Display.NvContainer\NVDisplay.Container.exe O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing) O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing) O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing) O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing) O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing) O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing) O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing) O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing) O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing) O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing) O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing) -- End of file - 6603 bytes O que recomendam? Muito obrigado, Abraços!