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Olá, pessoas! Como vão? Espero que todos bem! Nas duas últimas semanas, tenho notado alguns comportamentos estranhos no meu computador: - Às vezes ocorre de alguns mini-travamentos. Não chega a travar de fato, mas você percebe o 'engasgo' no movimento do mouse e a lentidão para executar algumas tarefas; - Para resolver, eu reinicio o pc, daí o Windows tem dificuldade para encerrar por conta de um tal de "Hotkey Listener" e outro aplicativo que ainda não consegui ver o nome, pois esse encerra logo quando notificado, enquanto que o "Hotkey Listener" demora para encerrar; - Quando o pc inicia novamente, abre sozinho o Power Point. Numa pesquisa rápida, vi que o HotKey pode estar acobertando malwares ou cavalos de troia. Como meu conhecimento digital só vai até aqui, venho novamente solicitar a ajuda de vocês para verificar se está tudo ok com meu pc e resolver os casos relatados. A seguir envio relatório do HijackThis: Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 22:01:01, on 11/05/2021 Platform: Unknown Windows (WinNT 6.02.1008) MSIE: Internet Explorer v11.0 (11.00.19041.0001) Boot mode: Normal Running processes: C:\Program Files (x86)\Dropbox\Client\Dropbox.exe C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe C:\Program Files (x86)\Dropbox\Client\Dropbox.exe C:\Program Files (x86)\Dropbox\Client\Dropbox.exe C:\Program Files (x86)\Dropbox\Client\121.4.4267\QtWebEngineProcess.exe C:\Program Files (x86)\Dropbox\Client\121.4.4267\QtWebEngineProcess.exe C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe C:\Program Files\Microsoft Office 15\Root\Office15\POWERPNT.EXE C:\WINDOWS\SysWOW64\DllHost.exe C:\Users\Robson\Downloads\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://dell13.msn.com/?pc=DCJB R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = F2 - REG:system.ini: UserInit= O2 - BHO: IEToEdge BHO - {1FD49718-1D00-4B19-AF5F-070AF6D5D54C} - C:\Program Files (x86)\Microsoft\Edge\Application\90.0.818.56\BHO\ie_to_edge_bho.dll O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.8.0_291\bin\ssv.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre1.8.0_291\bin\jp2ssv.dll O4 - HKLM\..\Run: [Dropbox] "C:\Program Files (x86)\Dropbox\Client\Dropbox.exe" /systemstartup O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" O4 - HKCU\..\Run: [DAEMON Tools Lite Automount] "C:\Program Files\DAEMON Tools Lite\DTAgent.exe" -autorun O4 - HKCU\..\Run: [CCleaner Smart Cleaning] "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR O4 - HKLM\..\Policies\Explorer\Run: [BtvStack] "C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\BtvStack.exe" O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\Program Files\Microsoft Office 15\Root\Office15\EXCEL.EXE/3000 O8 - Extra context menu item: Se&nd to OneNote - res://C:\Program Files\Microsoft Office 15\Root\Office15\ONBttnIE.dll/105 O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIE.dll O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIE.dll O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIELinkedNotes.dll O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIELinkedNotes.dll O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics O15 - Trusted Zone: www.bancobrasil.com.br O15 - Trusted Zone: www14.bancobrasil.com.br O15 - Trusted Zone: www2.bancobrasil.com.br O15 - Trusted Zone: aapj.bb.com.br O15 - Trusted Zone: seg.bb.com.br O15 - Trusted Zone: www.bb.com.br O15 - Trusted Zone: cloud.gastecnologia.com.br O17 - HKLM\System\CCS\Services\Tcpip\..\{08cf89ec-af83-48f2-82f7-d89fd7cacecb}: NameServer = 10.1.4.54,10.1.4.217 O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = sefaz.net O17 - HKLM\System\CS1\Services\Tcpip\..\{08cf89ec-af83-48f2-82f7-d89fd7cacecb}: NameServer = 10.1.4.54,10.1.4.217 O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = sefaz.net O18 - Protocol: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\Office15\MSOSB.DLL O18 - Protocol: tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll O18 - Protocol: windows.tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Inc. - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe O23 - Service: Adobe Genuine Monitor Service (AGMService) - Adobe Systems, Incorporated - C:\Program Files (x86)\Common Files\Adobe\AdobeGCClient\AGMService.exe O23 - Service: Adobe Genuine Software Integrity Service (AGSService) - Adobe Systems, Incorporated - C:\Program Files (x86)\Common Files\Adobe\AdobeGCClient\AGSService.exe O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\WINDOWS\System32\alg.exe (file missing) O23 - Service: Serviço do Kaspersky Anti-Virus 21.3 (AVP21.3) - AO Kaspersky Lab - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 21.3\avp.exe O23 - Service: Intel(R) Content Protection HECI Service (cphs) - Intel Corporation - C:\WINDOWS\SysWow64\IntelCpHeciSvc.exe O23 - Service: @%SystemRoot%\system32\CredentialEnrollmentManager.exe,-100 (CredentialEnrollmentManagerUserSvc) - Unknown owner - C:\WINDOWS\system32\CredentialEnrollmentManager.exe (file missing) O23 - Service: CredentialEnrollmentManagerUserSvc_72e3d - Unknown owner - C:\WINDOWS\system32\CredentialEnrollmentManager.exe (file missing) O23 - Service: Serviço Atualização do Dropbox (dbupdate) (dbupdate) - Dropbox, Inc. - C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe O23 - Service: Serviço Atualização do Dropbox (dbupdatem) (dbupdatem) - Dropbox, Inc. - C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe O23 - Service: DbxSvc - Unknown owner - C:\WINDOWS\system32\DbxSvc.exe (file missing) O23 - Service: Dell Customer Connect - Dell Inc. - C:\Program Files (x86)\Dell Customer Connect\DCCService.exe O23 - Service: Dell Digital Delivery Services - Unknown owner - C:\Program Files (x86)\Dell Digital Delivery Services\Dell.D3.WinSvc.exe O23 - Service: Dell Client Management Service (DellClientManagementService) - Unknown owner - C:\Program Files (x86)\Dell\UpdateService\ServiceShell.exe O23 - Service: Dell Product Registration Manager (DellProdRegManager) - Aviata, Inc. - C:\Program Files (x86)\Dell Product Registration\regmgrsvc.exe O23 - Service: @%SystemRoot%\system32\DiagSvcs\DiagnosticsHub.StandardCollector.ServiceRes.dll,-1000 (diagnosticshub.standardcollector.service) - Unknown owner - C:\WINDOWS\system32\DiagSvcs\DiagnosticsHub.StandardCollector.Service.exe (file missing) O23 - Service: Disc Soft Lite Bus Service - Disc Soft Ltd - C:\Program Files\DAEMON Tools Lite\DiscSoftBusServiceLite.exe O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\WINDOWS\System32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\WINDOWS\system32\fxssvc.exe (file missing) O23 - Service: FortiClient Service Scheduler (FA_Scheduler) - Fortinet Inc. - C:\Program Files (x86)\Fortinet\FortiClient\scheduler.exe O23 - Service: Google Chrome Elevation Service (GoogleChromeElevationService) - Google LLC - C:\Program Files (x86)\Google\Chrome\Application\90.0.4430.93\elevation_service.exe O23 - Service: Serviço do Google Update (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: Serviço do Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe O23 - Service: Intel(R) HD Graphics Control Panel Service (igfxCUIService2.0.0.0) - Unknown owner - C:\WINDOWS\system32\igfxCUIService.exe (file missing) O23 - Service: Intel(R) Capability Licensing Service Interface - Intel(R) Corporation - c:\Program Files\Intel\iCLS Client\HeciServer.exe O23 - Service: Intel(R) Capability Licensing Service TCP IP Interface - Intel(R) Corporation - c:\Program Files\Intel\iCLS Client\SocketHeciServer.exe O23 - Service: Intel(R) Dynamic Application Loader Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing) O23 - Service: Kaspersky Volume Shadow Copy Service Bridge 21.3 (klvssbridge64_21.3) - AO Kaspersky Lab - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 21.3\x64\vssbridge64.exe O23 - Service: Kaspersky Password Manager Service (kpm_launch_service) - AO Kaspersky Lab - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Password Manager 9.0.2\kpm_service.exe O23 - Service: Serviço do Kaspersky VPN Secure Connection 5.2 (KSDE5.2) - AO Kaspersky Lab - C:\Program Files (x86)\Kaspersky Lab\Kaspersky VPN 5.2\ksde.exe O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\WINDOWS\System32\msdtc.exe (file missing) O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\PerceptionSimulation\PerceptionSimulationService.exe,-101 (perceptionsimulation) - Unknown owner - C:\WINDOWS\system32\PerceptionSimulation\PerceptionSimulationService.exe (file missing) O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - CyberLink - C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\WINDOWS\system32\locator.exe (file missing) O23 - Service: Realtek Audio Service (RtkAudioService) - Realtek Semiconductor - C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing) O23 - Service: Componente de Segurança Bradesco (scpbradserv) - Scopus Soluções em TI Ltda - C:\Program Files (x86)\scpbrad\scpbradserv.exe O23 - Service: @%systemroot%\system32\SecurityHealthAgent.dll,-1002 (SecurityHealthService) - Unknown owner - C:\WINDOWS\system32\SecurityHealthService.exe (file missing) O23 - Service: @%SystemRoot%\system32\SensorDataService.exe,-101 (SensorDataService) - Unknown owner - C:\WINDOWS\System32\SensorDataService.exe (file missing) O23 - Service: SoftThinks Agent Service (SftService) - SoftThinks SAS - C:\Program Files (x86)\Dell Backup and Recovery\sftservice.exe O23 - Service: @%SystemRoot%\System32\SgrmBroker.exe,-100 (SgrmBroker) - Unknown owner - C:\WINDOWS\system32\SgrmBroker.exe (file missing) O23 - Service: @firewallapi.dll,-50323 (SNMPTRAP) - Unknown owner - C:\WINDOWS\System32\snmptrap.exe (file missing) O23 - Service: @%systemroot%\system32\spectrum.exe,-101 (spectrum) - Unknown owner - C:\WINDOWS\system32\spectrum.exe (file missing) O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\WINDOWS\System32\spoolsv.exe (file missing) O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\WINDOWS\system32\sppsvc.exe (file missing) O23 - Service: TeamViewer 12 (TeamViewer) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\TeamViewer_Service.exe O23 - Service: @%SystemRoot%\system32\TieringEngineService.exe,-702 (TieringEngineService) - Unknown owner - C:\WINDOWS\system32\TieringEngineService.exe (file missing) O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\WINDOWS\System32\vds.exe (file missing) O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\WINDOWS\system32\vssvc.exe (file missing) O23 - Service: Warsaw Technology - Diebold Nixdorf - C:\Program Files\Diebold\Warsaw\core.exe O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\WINDOWS\system32\wbengine.exe (file missing) O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\WmiApSrv.exe (file missing) O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing) -- End of file - 13460 bytes Durante a execução do HijackThis, surgiu uma mensagem de erro que envio em anexo.

Olá, pessoas! Como vão? Espero que todos bem! Nas duas últimas semanas, tenho notado alguns comportamentos estranhos no meu computador: - Às vezes ocorre de alguns mini-travamentos. Não chega a travar de fato, mas você percebe o 'engasgo' no movimento do mouse e a lentidão para executar algumas tarefas; - Para resolver, eu reinicio o pc, daí o Windows tem dificuldade para encerrar por conta de um tal de "Hotkey Listener" e outro aplicativo que ainda não consegui ver o nome, pois esse encerra logo quando notificado, enquanto que o "Hotkey Listener" demora para encerrar; - Quando o pc inicia novamente, abre sozinho o Power Point. Numa pesquisa rápida, vi que o HotKey pode estar acobertando malwares ou cavalos de troia. Como meu conhecimento digital só vai até aqui, venho novamente solicitar a ajuda de vocês para verificar se está tudo ok com meu pc e resolver os casos relatados. A seguir envio relatório do HijackThis, caso seja útil para o meu caso: Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 11:15:39, on 29/04/2021 Platform: Unknown Windows (WinNT 6.02.1008) MSIE: Internet Explorer v11.0 (11.00.19041.0001) Boot mode: Normal Running processes: C:\Program Files (x86)\Fortinet\FortiClient\FortiTray.exe C:\Program Files (x86)\scpbrad\scpbradguard.exe C:\Program Files (x86)\Dropbox\Client\Dropbox.exe C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe C:\Program Files (x86)\Dropbox\Client\Dropbox.exe C:\Program Files (x86)\Dropbox\Client\Dropbox.exe C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe C:\Program Files (x86)\Dropbox\Client\121.4.4267\QtWebEngineProcess.exe C:\Program Files (x86)\Dropbox\Client\121.4.4267\QtWebEngineProcess.exe C:\Program Files (x86)\Dell Backup and Recovery\TOASTER.EXE C:\Users\Robson\Downloads\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://dell13.msn.com/?pc=DCJB R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = F2 - REG:system.ini: UserInit= O2 - BHO: IEToEdge BHO - {1FD49718-1D00-4B19-AF5F-070AF6D5D54C} - C:\Program Files (x86)\Microsoft\Edge\Application\90.0.818.49\BHO\ie_to_edge_bho.dll O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.8.0_291\bin\ssv.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre1.8.0_291\bin\jp2ssv.dll O4 - HKLM\..\Run: [Dropbox] "C:\Program Files (x86)\Dropbox\Client\Dropbox.exe" /systemstartup O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" O4 - HKCU\..\Run: [DAEMON Tools Lite Automount] "C:\Program Files\DAEMON Tools Lite\DTAgent.exe" -autorun O4 - HKCU\..\Run: [CCleaner Smart Cleaning] "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR O4 - HKLM\..\Policies\Explorer\Run: [BtvStack] "C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\BtvStack.exe" O4 - HKUS\S-1-5-19\..\Run: [OneDriveSetup] C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup (User 'SERVIÇO LOCAL') O4 - HKUS\S-1-5-20\..\Run: [OneDriveSetup] C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup (User 'SERVIÇO DE REDE') O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\Program Files\Microsoft Office 15\Root\Office15\EXCEL.EXE/3000 O8 - Extra context menu item: Se&nd to OneNote - res://C:\Program Files\Microsoft Office 15\Root\Office15\ONBttnIE.dll/105 O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIE.dll O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIE.dll O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIELinkedNotes.dll O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIELinkedNotes.dll O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics O15 - Trusted Zone: www.bancobrasil.com.br O15 - Trusted Zone: www14.bancobrasil.com.br O15 - Trusted Zone: www2.bancobrasil.com.br O15 - Trusted Zone: aapj.bb.com.br O15 - Trusted Zone: seg.bb.com.br O15 - Trusted Zone: www.bb.com.br O15 - Trusted Zone: cloud.gastecnologia.com.br O17 - HKLM\System\CCS\Services\Tcpip\..\{08cf89ec-af83-48f2-82f7-d89fd7cacecb}: NameServer = 10.1.4.54,10.1.4.217 O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = sefaz.net O17 - HKLM\System\CS1\Services\Tcpip\..\{08cf89ec-af83-48f2-82f7-d89fd7cacecb}: NameServer = 10.1.4.54,10.1.4.217 O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = sefaz.net O18 - Protocol: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\Office15\MSOSB.DLL O18 - Protocol: tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll O18 - Protocol: windows.tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Inc. - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe O23 - Service: Adobe Genuine Monitor Service (AGMService) - Adobe Systems, Incorporated - C:\Program Files (x86)\Common Files\Adobe\AdobeGCClient\AGMService.exe O23 - Service: Adobe Genuine Software Integrity Service (AGSService) - Adobe Systems, Incorporated - C:\Program Files (x86)\Common Files\Adobe\AdobeGCClient\AGSService.exe O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\WINDOWS\System32\alg.exe (file missing) O23 - Service: Serviço do Kaspersky Anti-Virus 21.3 (AVP21.3) - AO Kaspersky Lab - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 21.3\avp.exe O23 - Service: Intel(R) Content Protection HECI Service (cphs) - Intel Corporation - C:\WINDOWS\SysWow64\IntelCpHeciSvc.exe O23 - Service: @%SystemRoot%\system32\CredentialEnrollmentManager.exe,-100 (CredentialEnrollmentManagerUserSvc) - Unknown owner - C:\WINDOWS\system32\CredentialEnrollmentManager.exe (file missing) O23 - Service: CredentialEnrollmentManagerUserSvc_8ac4b - Unknown owner - C:\WINDOWS\system32\CredentialEnrollmentManager.exe (file missing) O23 - Service: Serviço Atualização do Dropbox (dbupdate) (dbupdate) - Dropbox, Inc. - C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe O23 - Service: Serviço Atualização do Dropbox (dbupdatem) (dbupdatem) - Dropbox, Inc. - C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe O23 - Service: DbxSvc - Unknown owner - C:\WINDOWS\system32\DbxSvc.exe (file missing) O23 - Service: Dell Customer Connect - Dell Inc. - C:\Program Files (x86)\Dell Customer Connect\DCCService.exe O23 - Service: Dell Digital Delivery Services - Unknown owner - C:\Program Files (x86)\Dell Digital Delivery Services\Dell.D3.WinSvc.exe O23 - Service: Dell Client Management Service (DellClientManagementService) - Unknown owner - C:\Program Files (x86)\Dell\UpdateService\ServiceShell.exe O23 - Service: Dell Product Registration Manager (DellProdRegManager) - Aviata, Inc. - C:\Program Files (x86)\Dell Product Registration\regmgrsvc.exe O23 - Service: @%SystemRoot%\system32\DiagSvcs\DiagnosticsHub.StandardCollector.ServiceRes.dll,-1000 (diagnosticshub.standardcollector.service) - Unknown owner - C:\WINDOWS\system32\DiagSvcs\DiagnosticsHub.StandardCollector.Service.exe (file missing) O23 - Service: Disc Soft Lite Bus Service - Disc Soft Ltd - C:\Program Files\DAEMON Tools Lite\DiscSoftBusServiceLite.exe O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\WINDOWS\System32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\WINDOWS\system32\fxssvc.exe (file missing) O23 - Service: FortiClient Service Scheduler (FA_Scheduler) - Fortinet Inc. - C:\Program Files (x86)\Fortinet\FortiClient\scheduler.exe O23 - Service: Google Chrome Elevation Service (GoogleChromeElevationService) - Google LLC - C:\Program Files (x86)\Google\Chrome\Application\90.0.4430.93\elevation_service.exe O23 - Service: Serviço do Google Update (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: Serviço do Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe O23 - Service: Intel(R) HD Graphics Control Panel Service (igfxCUIService2.0.0.0) - Unknown owner - C:\WINDOWS\system32\igfxCUIService.exe (file missing) O23 - Service: Intel(R) Capability Licensing Service Interface - Intel(R) Corporation - c:\Program Files\Intel\iCLS Client\HeciServer.exe O23 - Service: Intel(R) Capability Licensing Service TCP IP Interface - Intel(R) Corporation - c:\Program Files\Intel\iCLS Client\SocketHeciServer.exe O23 - Service: Intel(R) Dynamic Application Loader Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing) O23 - Service: Kaspersky Volume Shadow Copy Service Bridge 21.3 (klvssbridge64_21.3) - AO Kaspersky Lab - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 21.3\x64\vssbridge64.exe O23 - Service: Kaspersky Password Manager Service (kpm_launch_service) - AO Kaspersky Lab - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Password Manager 9.0.2\kpm_service.exe O23 - Service: Serviço do Kaspersky VPN Secure Connection 5.2 (KSDE5.2) - AO Kaspersky Lab - C:\Program Files (x86)\Kaspersky Lab\Kaspersky VPN 5.2\ksde.exe O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\WINDOWS\System32\msdtc.exe (file missing) O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\PerceptionSimulation\PerceptionSimulationService.exe,-101 (perceptionsimulation) - Unknown owner - C:\WINDOWS\system32\PerceptionSimulation\PerceptionSimulationService.exe (file missing) O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - CyberLink - C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\WINDOWS\system32\locator.exe (file missing) O23 - Service: Realtek Audio Service (RtkAudioService) - Realtek Semiconductor - C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing) O23 - Service: Componente de Segurança Bradesco (scpbradserv) - Scopus Soluções em TI Ltda - C:\Program Files (x86)\scpbrad\scpbradserv.exe O23 - Service: @%systemroot%\system32\SecurityHealthAgent.dll,-1002 (SecurityHealthService) - Unknown owner - C:\WINDOWS\system32\SecurityHealthService.exe (file missing) O23 - Service: @%SystemRoot%\system32\SensorDataService.exe,-101 (SensorDataService) - Unknown owner - C:\WINDOWS\System32\SensorDataService.exe (file missing) O23 - Service: SoftThinks Agent Service (SftService) - SoftThinks SAS - C:\Program Files (x86)\Dell Backup and Recovery\sftservice.exe O23 - Service: @%SystemRoot%\System32\SgrmBroker.exe,-100 (SgrmBroker) - Unknown owner - C:\WINDOWS\system32\SgrmBroker.exe (file missing) O23 - Service: @firewallapi.dll,-50323 (SNMPTRAP) - Unknown owner - C:\WINDOWS\System32\snmptrap.exe (file missing) O23 - Service: @%systemroot%\system32\spectrum.exe,-101 (spectrum) - Unknown owner - C:\WINDOWS\system32\spectrum.exe (file missing) O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\WINDOWS\System32\spoolsv.exe (file missing) O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\WINDOWS\system32\sppsvc.exe (file missing) O23 - Service: TeamViewer 12 (TeamViewer) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\TeamViewer_Service.exe O23 - Service: @%SystemRoot%\system32\TieringEngineService.exe,-702 (TieringEngineService) - Unknown owner - C:\WINDOWS\system32\TieringEngineService.exe (file missing) O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\WINDOWS\System32\vds.exe (file missing) O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\WINDOWS\system32\vssvc.exe (file missing) O23 - Service: Warsaw Technology - Diebold Nixdorf - C:\Program Files\Diebold\Warsaw\core.exe O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\WINDOWS\system32\wbengine.exe (file missing) O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\WmiApSrv.exe (file missing) O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing) -- End of file - 13832 bytes

Olá Boa tarde a todos Ao baixar e instalar apk de terceiros percebi um alto consumo de Memória Ram a 80% acarretando em lentidão e travamentos antes girava em torno de 40% Costumo mexer no mercado financeiro visto que o Computador se apresenta desta maneira resolvi por hora parar minhas operações Agradeço a colaboração dos moderadores Autorizados Link: FRST.txt: https://www.cjoint.com/c/JDksPTeO4ea Addition: https://www.cjoint.com/c/JDksUnQj0na Olá fiz nova verificação