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carpediem

[Resolvido!]Erro no PowerPoint

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Amigos,

 

Preciso da vossa ajuda na resolução do seguinte problema:

 

Depois de copiar texto, quando o tento colar, o computador cola um print screen, isto acontece no powerpoint, ou seja, depois de copiar um diapositivo quando o tento colar o computador cola um print sreeen .

 

Logfile of HijackThis v1.99.1

Scan saved at 18:01:21, on 25-09-2005

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\HPConfig.exe

C:\Programas\HPQ\Notebook Utilities\HPWirelessMgr.exe

C:\Programas\CA\eTrust Antivirus\InoRpc.exe

C:\Programas\CA\eTrust Antivirus\InoRT.exe

C:\Programas\CA\eTrust Antivirus\InoTask.exe

C:\Programas\CA\SharedComponents\CA_LIC\LogWatNT.exe

C:\Programas\Ficheiros comuns\Microsoft Shared\VS7Debug\mdm.exe

C:\PROGRA~1\HPQ\ONE-TO~1\OneTouch.EXE

C:\PROGRA~1\CA\ETRUST~1\realmon.exe

C:\WINDOWS\System32\ctfmon.exe

C:\WINDOWS\System32\wuauclt.exe

C:\hjt\HijackThis.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.oninet.pt

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.oninet.pt

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://search.presario.net/scripts/redirec...=search&ap=b204

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.presario.net/scripts/redirec...=search&ap=b204

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.presario.net/scripts/redirec...=search&ap=b204

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://desktop.presario.net/scripts/redire...1c02&lc=0816&ac

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Hiperligações

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O3 - Toolbar: &Rádio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe

O4 - HKLM\..\Run: [ATIPTA] C:\Programas\ATI Technologies\ATI Control Panel\atiptaxx.exe

O4 - HKLM\..\Run: [PreloadApp] c:\hp\drivers\printers\photosmart\hphprld.exe c:\hp\drivers\printers\photosmart\setup.exe -d

O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe

O4 - HKLM\..\Run: [Display Settings] C:\Programas\HPQ\Notebook Utilities\hptasks.exe /s

O4 - HKLM\..\Run: [QT4HPOT] C:\PROGRA~1\HPQ\ONE-TO~1\OneTouch.EXE

O4 - HKLM\..\Run: [Cpqset] C:\Programas\HPQ\Default Settings\cpqset.exe

O4 - HKLM\..\Run: [Realtime Monitor] C:\PROGRA~1\CA\ETRUST~1\realmon.exe -s

O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Programas\Microsoft Office\Office10\OSA.EXE

O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

O14 - IERESET.INF: START_PAGE_URL=http://www.oninet.pt

O23 - Service: CA License Client (CA_LIC_CLNT) - Computer Associates - C:\Programas\CA\SharedComponents\CA_LIC\lic98rmt.exe

O23 - Service: CA License Server (CA_LIC_SRVR) - Computer Associates - C:\Programas\CA\SharedComponents\CA_LIC\lic98rmtd.exe

O23 - Service: HP Configuration Interface Service (HPConfig) - Hewlett-Packard - C:\WINDOWS\system32\HPConfig.exe

O23 - Service: HPWirelessMgr - Hewlett-Packard Co. - C:\Programas\HPQ\Notebook Utilities\HPWirelessMgr.exe

O23 - Service: eTrust Antivirus RPC Server (InoRPC) - Computer Associates International, Inc. - C:\Programas\CA\eTrust Antivirus\InoRpc.exe

O23 - Service: eTrust Antivirus Realtime Server (InoRT) - Computer Associates International, Inc. - C:\Programas\CA\eTrust Antivirus\InoRT.exe

O23 - Service: eTrust Antivirus Job Server (InoTask) - Computer Associates International, Inc. - C:\Programas\CA\eTrust Antivirus\InoTask.exe

O23 - Service: Event Log Watch (LogWatch) - Computer Associates - C:\Programas\CA\SharedComponents\CA_LIC\LogWatNT.exe

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Caro carpediem,

 

Execute o HijackThis, clique em Do a system scan only e marque:

O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

Clique em Fix Checked.

 

Poste o novo log.

 

Abraços.

 

Obs.: As linhas acima, apesar de maliciosas, não são as responsáveis pelo erro na execução do Power Point.

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ca vai o log

 

Logfile of HijackThis v1.99.1

Scan saved at 15:30:21, on 26-09-2005

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\HPConfig.exe

C:\Programas\HPQ\Notebook Utilities\HPWirelessMgr.exe

C:\Programas\CA\eTrust Antivirus\InoRpc.exe

C:\Programas\CA\eTrust Antivirus\InoRT.exe

C:\Programas\CA\eTrust Antivirus\InoTask.exe

C:\Programas\CA\SharedComponents\CA_LIC\LogWatNT.exe

C:\Programas\Ficheiros comuns\Microsoft Shared\VS7Debug\mdm.exe

C:\PROGRA~1\HPQ\ONE-TO~1\OneTouch.EXE

C:\PROGRA~1\CA\ETRUST~1\realmon.exe

C:\WINDOWS\System32\ctfmon.exe

C:\WINDOWS\System32\wuauclt.exe

C:\hjt\HijackThis.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.oninet.pt

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.oninet.pt

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://search.presario.net/scripts/redirec...=search&ap=b204

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.presario.net/scripts/redirec...=search&ap=b204

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.presario.net/scripts/redirec...=search&ap=b204

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://desktop.presario.net/scripts/redire...1c02&lc=0816&ac

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Hiperligações

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O3 - Toolbar: &Rádio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe

O4 - HKLM\..\Run: [ATIPTA] C:\Programas\ATI Technologies\ATI Control Panel\atiptaxx.exe

O4 - HKLM\..\Run: [PreloadApp] c:\hp\drivers\printers\photosmart\hphprld.exe c:\hp\drivers\printers\photosmart\setup.exe -d

O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe

O4 - HKLM\..\Run: [Display Settings] C:\Programas\HPQ\Notebook Utilities\hptasks.exe /s

O4 - HKLM\..\Run: [QT4HPOT] C:\PROGRA~1\HPQ\ONE-TO~1\OneTouch.EXE

O4 - HKLM\..\Run: [Cpqset] C:\Programas\HPQ\Default Settings\cpqset.exe

O4 - HKLM\..\Run: [Realtime Monitor] C:\PROGRA~1\CA\ETRUST~1\realmon.exe -s

O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Programas\Microsoft Office\Office10\OSA.EXE

O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

O14 - IERESET.INF: START_PAGE_URL=http://www.oninet.pt

O23 - Service: CA License Client (CA_LIC_CLNT) - Computer Associates - C:\Programas\CA\SharedComponents\CA_LIC\lic98rmt.exe

O23 - Service: CA License Server (CA_LIC_SRVR) - Computer Associates - C:\Programas\CA\SharedComponents\CA_LIC\lic98rmtd.exe

O23 - Service: HP Configuration Interface Service (HPConfig) - Hewlett-Packard - C:\WINDOWS\system32\HPConfig.exe

O23 - Service: HPWirelessMgr - Hewlett-Packard Co. - C:\Programas\HPQ\Notebook Utilities\HPWirelessMgr.exe

O23 - Service: eTrust Antivirus RPC Server (InoRPC) - Computer Associates International, Inc. - C:\Programas\CA\eTrust Antivirus\InoRpc.exe

O23 - Service: eTrust Antivirus Realtime Server (InoRT) - Computer Associates International, Inc. - C:\Programas\CA\eTrust Antivirus\InoRT.exe

O23 - Service: eTrust Antivirus Job Server (InoTask) - Computer Associates International, Inc. - C:\Programas\CA\eTrust Antivirus\InoTask.exe

O23 - Service: Event Log Watch (LogWatch) - Computer Associates - C:\Programas\CA\SharedComponents\CA_LIC\LogWatNT.exe

 

 

Muito Obrigado.

 

Resolvi o problema, parece-me que estava relacionado com o teclado.

 

Gracias amigos.

Carpediem

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Opa carpediem,

 

O seu log está LIMPO. :thumbsup:

 

Para finalizar:

 

1. Desabilite e Reabilite a função de Restauração Automática do XP. Clique aqui para ver como;

 

2. Atualize o seu Sistema Operacional.

 

Para que tenha uma idéia, já foram lançados 02 (dois) grandes pacotes de atualização de (SP1 e SP2) e você só possui o primeiro deles instalado. Utilize o Windows Up Date contido no menu Iniciar ou solicite o CD SP2 a um amigo (melhor opção).

 

Abraços.

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PROBLEMA RESOLVIDO!

 

Caso o autor necessite que o tópico seja reaberto é necessário enviar uma Mensagem Privada para um Moderador com um link para o tópico.

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