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Adriano Kramer

Problemas Phplive! 3.2.2

Por , em PHP

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Adriano Kramer    0

Adriano Kramer
Postado

Amigos estou com um problema muito grande com meu phplive 3.2.2

 

quando uma pessoa clica no link para abrir um suporte a janela da um request e emite o seguinte erro.

 

Your browser OS: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30)

 

Message: Browser is supported

Your browser is OK!

 

E não sai mais desta tela...

 

Não sei mais oque fazer, segue abaixo o código do resquest.php

 

<?php
	session_start();
	$page = $action = $ip = $page = $error = $userid = $resolution = $datetime = $question = $op2op = $from_screen_name = $email = $sessionid = "";
	$x = $deptid = $method = $messageid = 0;
	$remote_addr = $_SERVER['REMOTE_ADDR'];
	if ( isset( $_POST['action'] ) ) { $action = $_POST['action']; }
	if ( isset( $_GET['action'] ) ) { $action = $_GET['action']; }
	if ( isset( $_GET['deptid'] ) ) { $deptid = $_GET['deptid']; }
	if ( isset( $_POST['deptid'] ) ) { $deptid = $_POST['deptid']; }
	if ( isset( $_POST['pagex'] ) ) { $page = $_POST['pagex']; }
	if ( isset( $_GET['pagex'] ) ) { $page = $_GET['pagex']; }
	if ( isset( $_POST['l'] ) ) { $l = $_POST['l']; }
	if ( isset( $_GET['l'] ) ) { $l = $_GET['l']; }
	if ( isset( $_POST['x'] ) ) { $x = $_POST['x']; }
	if ( isset( $_GET['x'] ) ) { $x = $_GET['x']; }
	if ( isset( $_POST['sessionid'] ) ) { $sessionid = $_POST['sessionid']; }
	if ( isset( $_GET['sessionid'] ) ) { $sessionid = $_GET['sessionid']; }
	if ( isset( $_POST['requestid'] ) ) { $requestid = $_POST['requestid']; }
	if ( isset( $_GET['requestid'] ) ) { $requestid = $_GET['requestid']; }
	if ( isset( $_POST['ip'] ) ) { $ip = $_POST['ip']; }
	if ( isset( $_GET['ip'] ) ) { $ip = $_GET['ip']; }
	if ( isset( $_POST['userid'] ) ) { $userid = $_POST['userid']; }
	if ( isset( $_GET['userid'] ) ) { $userid = $_GET['userid']; }
	if ( isset( $_POST['email'] ) ) { $email = $_POST['email']; }
	if ( isset( $_GET['email'] ) ) { $email = $_GET['email']; }
	if ( isset( $_POST['question'] ) ) { $question = $_POST['question']; }
	if ( isset( $_GET['question'] ) ) { $question = $_GET['question']; }
	if ( isset( $_POST['display_width'] ) ) { $display_width = $_POST['display_width']; }
	if ( isset( $_GET['display_width'] ) ) { $display_width = $_GET['display_width']; }
	if ( isset( $_POST['display_height'] ) ) { $display_height = $_POST['display_height']; }
	if ( isset( $_GET['display_height'] ) ) { $display_height = $_GET['display_height']; }
	if ( isset( $_POST['datetime'] ) ) { $datetime = $_POST['datetime']; }
	if ( isset( $_GET['datetime'] ) ) { $datetime = $_GET['datetime']; }
	if ( isset( $_POST['from_screen_name'] ) ) { $from_screen_name = $_POST['from_screen_name']; }
	if ( isset( $_GET['from_screen_name'] ) ) { $from_screen_name = $_GET['from_screen_name']; }
	$method = ( isset( $_GET['method'] ) ) ? $_GET['method'] : 0;
	$messageid = ( isset( $_GET['messageid'] ) ) ? $_GET['messageid'] : "";
	$op2op = ( isset( $_GET['op2op'] ) ) ? $_GET['op2op'] : "";

	// initialize
	if ( !isset( $_SESSION['session_chat'] ) )
	{
		session_register( "session_chat" );
		$session_chat = ARRAY();
		$_SESSION['session_chat'] = ARRAY();
	}

	include_once( "./API/Util_Dir.php" );
	if ( !Util_DIR_CheckDir( ".", $l ) || !isset( $_SESSION['session_chat'] ) )
	{
		if ( preg_match( "/(chatsupportlive.com)|(osicode.com)|(osicodes.com)|(osicodes.net)|(phplivesupport.com)/", $_SERVER['SERVER_NAME'] ) )
		{
			HEADER( "location: http://www.codedeli.com/ad.php" );
			exit;
		}
		else
		{
			print "<font color=\"#FF0000\">[Configuration Error: config files not found!] Exiting... [request.php]</font>";
			exit;
		}
	}
	include_once("./web/conf-init.php");
	$DOCUMENT_ROOT = realpath( preg_replace( "/http:/", "", $DOCUMENT_ROOT ) );
	include_once("./web/$l/$l-conf-init.php");
	include_once("$DOCUMENT_ROOT/API/Util_Error.php");
	include_once("$DOCUMENT_ROOT/web/VERSION_KEEP.php");
	include_once("$DOCUMENT_ROOT/system.php");
	include_once("$DOCUMENT_ROOT/lang_packs/$LANG_PACK.php");
	include_once("$DOCUMENT_ROOT/API/sql.php");
	include_once("$DOCUMENT_ROOT/API/Util.php");
	include_once("$DOCUMENT_ROOT/API/Chat/Util.php");
	include_once("$DOCUMENT_ROOT/API/Chat/put.php");
	include_once("$DOCUMENT_ROOT/API/Chat/get.php");
	include_once("$DOCUMENT_ROOT/API/Chat/remove.php");
	include_once("$DOCUMENT_ROOT/API/Chat/update.php");
	include_once("$DOCUMENT_ROOT/API/Users/get.php");
	include_once("$DOCUMENT_ROOT/API/Users/update.php");
	include_once("$DOCUMENT_ROOT/API/Logs/remove.php");
	include_once("$DOCUMENT_ROOT/API/Footprint_unique/remove.php");
	include_once("$DOCUMENT_ROOT/API/ASP/get.php");
	include_once("$DOCUMENT_ROOT/API/Canned/get.php");
	include_once("$DOCUMENT_ROOT/API/Spam/get.php");

	// initialize
	// this is used to generate a unique chat session file. it is used to reference
	// this new chat session.
	$sid = time();

	$session_ended = $session_busy = 0;
	// update all admins status to not available if they have been idle
	AdminUsers_update_IdleAdminStatus( $dbh, $admin_idle );
	// lets delete old transcripts if deptid is passed
	// this also remove other old files... look in function
	ServiceLogs_remove_DeptExpireTranscripts( $dbh, $deptid, $x );
	// delete old unique footprints used for initiate request tracking
	ServiceFootprintUnique_remove_IdleFootprints( $dbh, $x );
	$aspinfo = AdminASP_get_UserInfo( $dbh, $x );

	if ( !$aspinfo['active_status'] )
	{
		if ( preg_match( "/(chatsupportlive.com)|(osicode.com)|(osicodes.com)|(osicodes.net)|(phplivesupport.com)/", $_SERVER['SERVER_NAME'] ) )
		{
			HEADER( "location: http://www.codedeli.com/ad.php" );
			exit;
		}
		else
		{
			print "
			<html><head>
			<title>RESTRICTION ERROR</title>
			<!-- copyright OSI Codes Inc. http://www.osicodes.com [DO NOT DELETE] -->
			<link rel=\"Stylesheet\" href=\"./css/base.css\"></head><body>
			<span class=basetxt><big><b>RESTRICTED</b></big><p>
			Service inactive.  Please contact <a href=\"mailto:$aspinfo[contact_email]\">$aspinfo[contact_email]</a> for additional information.<p>
			<hr>
			<span class=smalltxt>$LANG[DEFAULT_BRANDING] © OSI Codes Inc.</span>
			</body></html>
			";
		}
		exit;
	}

	$blocked = 0;
	$ips = ServiceSpam_get_IPs( $dbh, $x );
	for ( $c = 0; $c < count( $ips ); ++$c )
	{
		$ipblock = $ips[$c];
		if ( $ipblock['ip'] == $remote_addr )
		{
			$blocked = 1;
			break;
		}
	}

	// check to see if chat is initiated by admin... if so, then take them to the initiated
	// chat, not to requesting chat.
	$remote_addr = $_SERVER['REMOTE_ADDR'];
	if ( ( file_exists( "$DOCUMENT_ROOT/web/chatrequests/$remote_addr.scr" ) || file_exists( "$DOCUMENT_ROOT/web/chatrequests/$remote_addr.pop" ) ) && $remote_addr )
		$action = "initiate_accept";

	$THEME = ( isset( $_GET['theme'] ) && $_GET['theme'] ) ? $_GET['theme'] : $THEME;
	$theme = ( isset( $_GET['theme'] ) && $_GET['theme'] ) ? $_GET['theme'] : "";

	if ( file_exists( "web/$l/$LOGO" ) && $LOGO )
		$logo = "web/$l/$LOGO";
	else if ( file_exists( "web/$LOGO_ASP" ) && $LOGO_ASP )
		$logo = "web/$LOGO_ASP";
	else if ( file_exists( "themes/$THEME/images/logo.gif" ) )
		$logo = "themes/$THEME/images/logo.gif";
	else
		$logo = "images/logo.gif";

	// conditions

	$from_screen_name = Util_Format_ConvertSpecialChars( strip_tags( $from_screen_name ) );
	$email = Util_Format_ConvertSpecialChars( strip_tags( $email ) );

	if ( ( $action == "request" ) && !$blocked )
	{
		// set cookie for later use (180 days)
		$cookie_lifespan = time() + 60*60*24*180;
		if ( $from_screen_name != "offline" )
		{
			setcookie( "COOKIE_PHPLIVE_VLOGIN", stripslashes( $from_screen_name ), $cookie_lifespan );
			setcookie( "COOKIE_PHPLIVE_VEMAIL", stripslashes( $email ), $cookie_lifespan );
		}

		$admin = AdminUsers_get_LessLoadedDeptUser( $dbh, $deptid, "", $x );
		$deptinfo = AdminUsers_get_DeptInfo( $dbh, $deptid, $x );

		if ( isset( $admin['userID'] ) && ( $admin['available_status'] == 1 ) && ( $admin['last_active_time'] > $admin_idle ) && ( $admin['aspID'] == $aspinfo['aspID'] ) )
		{
			$resolution = "";
			if( $display_width && $display_height )
				$resolution = "$display_width x $display_height";

			$from_screen_name = stripslashes( "<o$sid>$from_screen_name" );
			$question = stripslashes( $question );
			$question = preg_replace( "/</", "<", $question );
			$question = preg_replace( "/>/", ">", $question );
			$question = preg_replace( "/'/", "'", $question );
			$question = preg_replace( "/\"/", """, $question );

			// the zero (0) at the put_ChatSession is a flag to tell if the chatsession has
			// been initiated by admin or by visitor.  0 is visitor, ip or php session var is
			// used if initiated by operator admin.
			$sessionid = ServiceChat_put_ChatSession( $dbh, $from_screen_name, 0 );
			$requestid = ServiceChat_put_ChatRequest( $dbh, $admin['userID'], $deptid, 0, $from_screen_name, $email, $sessionid, $resolution, $datetime, $page, $aspinfo['aspID'], $question, 0, $remote_addr, $_SERVER['HTTP_USER_AGENT'] );
			ServiceChat_put_ChatSessionList( $dbh, $from_screen_name, $sessionid );

			if ( $sessionid && $requestid )
			{
				// initialize session settings
				UtilChat_InitializeChatSession( $sid, $sessionid, " AND chat_admin.userID <> $admin[userID]", $from_screen_name, $admin['name'], $from_screen_name, $admin['userID'], $deptid, "", $aspinfo['aspID'], $aspinfo['login'], 0, 0, $admin['theme'] );

				// chat files goes like:
				// [sessionid]_[visitor OR admin].txt
				$_SESSION['session_chat'][$sid]['chatfile_put'] = $sessionid."_admin.txt";
				$_SESSION['session_chat'][$sid]['chatfile_get'] = $sessionid."_visitor.txt";
				$_SESSION['session_chat'][$sid]['chatfile_transcript'] = $sessionid."_transcript.txt";

				if ( !file_exists( "./web/chatsessions/".$_SESSION['session_chat'][$sid]['chatfile_put'] ) )
				{
					$total_requests = ServiceChat_get_TotalChatRequests( $dbh, $x ) - 1;
					$status_string = "";
					if ( ( $total_requests > 0 ) && $deptinfo['show_que'] )
						$status_string .= "<br><br>Currently <b>$total_requests</b> chat request session(s) before you. ";

					$date = date( "D m/d/y $TIMEZONE_FORMAT:i$TIMEZONE_AMPM", ( time() + $TIMEZONE ) );
					$timestamp = date( "$TIMEZONE_FORMAT:i:s$TIMEZONE_AMPM", ( time() + $TIMEZONE ) );
					$greeting = preg_replace( "/%%user%%/", $from_screen_name, Util_Format_ConvertSpecialChars( $deptinfo['greeting'] ) );
					$greeting = preg_replace( "/%%date%%/", $date, $greeting );
					$greeting = preg_replace( "/(\r\n)/", "", nl2br( $greeting ) );
					$question = preg_replace( "/(\r\n)/", "", nl2br( $question ) );

					$transcript_string = "<p class=\"notice\">$from_screen_name<ts ($timestamp) ts>: <question>$question</question> <admin_strip><br><br>$greeting$status_string</admin_strip></p><br$sessionid>";
					UtilChat_AppendToChatfile( $_SESSION['session_chat'][$sid]['chatfile_transcript'], $transcript_string );
				}
			}
			else
				$error = "E1: Chat session did not create (SID: $sessionid - RID: $requestid)";
		}
		else
		{
			$_SESSION['session_chat'][$sid]['question'] = $question;
			HEADER( "location: message_box.php?l=$l&x=$x&deptid=$deptid&sid=$sid" );
			exit;
		}
	}
	else if ( $action == "initiate" )
	{
		// first, let's see if they are already on support (initiated by another admin or
		// they request support)... if so, we don't want to initiate again.
		$ip_requestinfo = ServiceChat_get_IPChatRequestInfo( $dbh, $x, $ip );
		$page = urldecode( $page );
		if ( isset( $ip_requestinfo['status'] ) && $ip_requestinfo['status'] )
			$session_busy = 1;
		else
		{
			$admin = AdminUsers_get_UserInfo( $dbh, $userid, $x );
			$deptinfo = AdminUsers_get_DeptInfo( $dbh, $deptid, $x );

			// we don't check for online or idle status because the chat is being initiated.  so
			// operator can be offline status and still initiate chat.
			if ( $admin['aspID'] == $aspinfo['aspID'] )
			{
				$from_screen_name = "<o$sid>Visitor";
				$cannedinfo = ServiceCanned_get_CannedInfo( $dbh, $messageid, $admin['userID'] );
				$question = $cannedinfo['message'];

				$sessionid = ServiceChat_put_ChatSession( $dbh, "Visitor", $ip );
				$requestid = ServiceChat_put_ChatRequest( $dbh, $admin['userID'], $deptid, 0, $from_screen_name, "", $sessionid, $resolution, $datetime, $page, $x, $question, 4, $ip, "" );
				ServiceChat_put_ChatSessionList( $dbh, $admin['name'], $sessionid );

				if ( $sessionid && $requestid )
				{
					// chat files goes like:
					// [sessionid]_[visitor OR admin].txt
					$_SESSION['session_chat'][$sid]['chatfile_put'] = $sessionid."_visitor.txt";
					$_SESSION['session_chat'][$sid]['chatfile_get'] = $sessionid."_admin.txt";
					$_SESSION['session_chat'][$sid]['chatfile_transcript'] = $sessionid."_transcript.txt";
					$transcript_data_file = $sessionid."_transcript_info.txt";
					$transcript_data = $admin['userID']."<:><initiated>$from_screen_name<:>$email<:>".$deptid."<:>$x<:>";

					$pic_string = "";
					if ( $admin['pic'] )
						$pic_string = "<br><img src=$BASE_URL/web/$l/$admin[pic]> ";
					$string = "$admin[name]: $question$pic_string";

					if ( !file_exists( "./web/chatsessions/".$_SESSION['session_chat'][$sid]['chatfile_put'] ) )
					{
						$timestamp = date( "$TIMEZONE_FORMAT:i:s$TIMEZONE_AMPM", ( time() + $TIMEZONE ) );
						$transcript_string = "<initiated><p class=\"notice\">$string</p><br$sessionid><p class=\"notice\">Please hold while connecting...</p><br$sessionid>";
						UtilChat_AppendToChatfile( $_SESSION['session_chat'][$sid]['chatfile_transcript'], $transcript_string );
						UtilChat_AppendToChatfile( $transcript_data_file, $transcript_data );

						UtilChat_InitializeChatSession( $sid, $sessionid, "", $admin['name'], $admin['name'], $from_screen_name, $admin['userID'], $deptid, $ip, $x, $l, 1, 0, $admin['theme'] );

						// now let's put the chat request so the visitor is notified.  we use a flat text
						// file instead of database because it is much faster access time then calling
						// db just to get request.
						if ( !$method )
							$method = 0;
						$initiate_file = "$ip.pop";
						if ( $method )
							$initiate_file = "$ip.scr";
	
						$initiate_string = "$requestid\n$sessionid\n$admin[userID]\n$method";
						$fp = fopen( "$DOCUMENT_ROOT/web/chatrequests/$initiate_file", "wb+" );
						fwrite( $fp, $initiate_string, strlen( $initiate_string ) );
						fclose( $fp );
					}
				}
				else
					$error = "E2: Chat session did not create.";
			}
			else
			{
				HEADER( "location: message_box.php?l=$l&x=$x&deptid=$deptid" );
				exit;
			}
		}
	}
	else if ( $action == "op2op" )
	{
		$question = "<question>[ Operator-to-Operator Request ]</question>";
		$admin = AdminUsers_get_UserInfo( $dbh, $userid, $x );
		$admin_op2op = AdminUsers_get_UserInfo( $dbh, $op2op, $x );
		$from_screen_name = stripslashes( $admin['name'] );

		if ( isset( $admin_op2op['userID'] ) && ( $admin_op2op['available_status'] == 1 ) && ( $admin_op2op['last_active_time'] > $admin_idle ) && ( $admin_op2op['aspID'] == $admin_op2op['aspID'] ) )
		{
			$resolution = "";
			$from_screen_name = "<o$sid>$from_screen_name";

			// the zero (0) at the put_ChatSession is a flag to tell if the chatsession has
			// been initiated by admin or by visitor.  0 is visitor, ip or php session var is
			// used if initiated by operator admin.
			$sessionid = ServiceChat_put_ChatSession( $dbh, $from_screen_name, 0 );
			$requestid = ServiceChat_put_ChatRequest( $dbh, $admin_op2op['userID'], $deptid, 0, $from_screen_name, $admin_op2op['email'], $sessionid, $resolution, $datetime, $page, $aspinfo['aspID'], $question, 0, $remote_addr, $_SERVER['HTTP_USER_AGENT'] );
			ServiceChat_put_ChatSessionList( $dbh, $from_screen_name, $sessionid );

			if ( $sessionid && $requestid )
			{
				// initialize session settings
				UtilChat_InitializeChatSession( $sid, $sessionid, " AND chat_admin.userID <> $admin_op2op[userID]", $from_screen_name, $admin_op2op['name'], $from_screen_name, $admin_op2op['userID'], $deptid, "", $aspinfo['aspID'], $aspinfo['login'], 1, 1, $admin['theme'] );

				// chat files goes like:
				// [sessionid]_[visitor OR admin].txt
				$_SESSION['session_chat'][$sid]['chatfile_put'] = $sessionid."_admin.txt";
				$_SESSION['session_chat'][$sid]['chatfile_get'] = $sessionid."_visitor.txt";
				$_SESSION['session_chat'][$sid]['chatfile_transcript'] = $sessionid."_transcript.txt";

				if ( !file_exists( "./web/chatsessions/".$_SESSION['session_chat'][$sid]['chatfile_put'] ) )
				{
					$date = date( "D m/d/y $TIMEZONE_FORMAT:i$TIMEZONE_AMPM", ( time() + $TIMEZONE ) );
					$timestamp = date( "$TIMEZONE_FORMAT:i:s$TIMEZONE_AMPM", ( time() + $TIMEZONE ) );

					$transcript_string = "<p class=\"operator\"><span>$from_screen_name<ts ($timestamp) ts>:</span> $question</p><br$sessionid>";
					UtilChat_AppendToChatfile( $_SESSION['session_chat'][$sid]['chatfile_transcript'], $transcript_string );
				}
			}
			else
				$error = "E3: Chat session did not create.";
		}
		else
		{
			HEADER( "location: message_box.php?l=$l&x=$x&deptid=$deptid" );
			exit;
		}
	}
	else if ( ( $action == "initiate_accept" ) && ( file_exists( "$DOCUMENT_ROOT/web/chatrequests/$remote_addr.scr" ) || file_exists( "$DOCUMENT_ROOT/web/chatrequests/$remote_addr.pop" ) ) && $remote_addr )
	{
		$initiate_file = "$remote_addr.pop";
		if ( file_exists( "$DOCUMENT_ROOT/web/chatrequests/$remote_addr.scr" ) )
			$initiate_file = "$remote_addr.scr";

		$requestarray = file( "$DOCUMENT_ROOT/web/chatrequests/$initiate_file" );
		$requestinfo = ServiceChat_get_ChatRequestInfo( $dbh, rtrim( $requestarray[0] ) );
		$aspinfo = AdminASP_get_UserInfo( $dbh, $requestinfo['aspID'] );
		$requestid = $requestinfo['requestID'];
		$sessionid = $requestinfo['sessionID'];

		// now remove the initiate file so it does not popup chat box again if they decide to browse to
		// another webpage.
		unlink( "$DOCUMENT_ROOT/web/chatrequests/$initiate_file" );
		if ( isset( $requestinfo['requestID'] ) && $requestinfo['requestID'] )
		{
			$admin = AdminUsers_get_UserInfo( $dbh, $requestinfo['userID'], $aspinfo['aspID'] );
			$sessioninfo = ServiceChat_get_ChatSessionInfo( $dbh, $requestinfo['sessionID'] );
			$department = AdminUsers_get_DeptInfo( $dbh, $requestinfo['deptID'], $aspinfo['aspID'] );
			ServiceChat_put_ChatSessionList( $dbh, $requestinfo['from_screen_name'], $requestinfo['sessionID'] );

			$timestamp = date( "$TIMEZONE_FORMAT:i:s$TIMEZONE_AMPM", ( time() + $TIMEZONE ) );

			// chat files goes like:
			// [sessionid]_[visitor OR admin].txt
			$_SESSION['session_chat'][$sid]['chatfile_put'] = $sessioninfo['sessionID']."_admin.txt";
			$_SESSION['session_chat'][$sid]['chatfile_get'] = $sessioninfo['sessionID']."_visitor.txt";
			$_SESSION['session_chat'][$sid]['chatfile_transcript'] = $sessionid."_transcript.txt";

			$string = "window.parent.frames[\"main\"].window.addMessage( \"Visitor has joined.\", \"\", \"notice\", \"receive\" );<br$sessionid>";
			$transcript_string = "<p class=\"notice\">Visitor has joined.<ts ($timestamp) ts></p><br$sessionid>";
			UtilChat_AppendToChatfile( $_SESSION['session_chat'][$sid]['chatfile_put'], $string );
			UtilChat_AppendToChatfile( $_SESSION['session_chat'][$sid]['chatfile_transcript'], $transcript_string );

			UtilChat_InitializeChatSession( $sid, $sessionid, "", $requestinfo['from_screen_name'], $admin['name'], $requestinfo['from_screen_name'], $requestinfo['userID'], $requestinfo['deptID'], "", $aspinfo['aspID'], $aspinfo['login'], 0, 0, $admin['theme'] );
		}
		else
			$session_ended = 1;
	}
	else if ( $action == "accept" )
	{
		$admin = AdminUsers_get_UserInfo( $dbh, $userid, $x );
		$requestinfo = ServiceChat_get_ChatRequestInfo( $dbh, $requestid );
		$question = strip_tags( stripslashes( $requestinfo['question'] ) );
		$question = preg_replace( "/(\r\n)/", "", nl2br( $question ) );
		$from_screen_name = strip_tags( stripslashes( $requestinfo['from_screen_name'] ) );

		// grab the visitor chat $sid from the screen_name
		$visitor_sid = "no sid";
		preg_match( "/<o(.*)>/", $requestinfo['from_screen_name'], $matches );
		if ( isset( $matches[1] ) )
			$visitor_sid = $matches[1];

		// if the request still exist, then let's go ahead and start the session
		// if NOT exist (party has left or they were taken to "leave a message" form),
		// then let's put a message that the session has ended
		if ( isset( $requestinfo['requestID'] ) && $requestinfo['requestID'] && !$requestinfo['status'] )
		{
			$sid = time();
			$sessionid = $requestinfo['sessionID'];
			$sessioninfo = ServiceChat_get_ChatSessionInfo( $dbh, $requestinfo['sessionID'] );
			$department = AdminUsers_get_DeptInfo( $dbh, $requestinfo['deptID'], $x );
			ServiceChat_put_ChatSessionList( $dbh, $admin['name'], $requestinfo['sessionID'] );
			ServiceChat_update_ChatRequestValue( $dbh, $requestid, "status", 1 );
			ServiceChat_update_ChatRequestLogStatus( $dbh, $requestinfo['sessionID'], 1 );

			$timestamp = date( "$TIMEZONE_FORMAT:i:s$TIMEZONE_AMPM", ( time() + $TIMEZONE ) );
			$op2op = ( preg_match( "/\[ Operator-to-Operator Request \]/", $requestinfo['question'] ) ) ? 1 : 0;

			// chat files goes like:
			// [sessionid]_[visitor OR admin].txt
			$_SESSION['session_chat'][$sid]['chatfile_put'] = $sessioninfo['sessionID']."_visitor.txt";
			$_SESSION['session_chat'][$sid]['chatfile_get'] = $sessioninfo['sessionID']."_admin.txt";
			$_SESSION['session_chat'][$sid]['chatfile_transcript'] = $sessionid."_transcript.txt";

			$pic_string = "";
			if ( $admin['pic'] && !$op2op )
				$pic_string = "<br><img src=$BASE_URL/web/$l/$admin[pic]> ";

			if ( $op2op )
			{
				$string = "$from_screen_name: $question<br><br>$LANG[CHAT_REQUEST_NOWSPEAKINGWITH] <b>$admin[name]</b>.$pic_string";
				$transcript_string = "$LANG[CHAT_REQUEST_NOWSPEAKINGWITH] <b>$admin[name]</b>.$pic_string";
			}
			else
			{
				$string = "$from_screen_name: $question<br><br>$LANG[CHAT_REQUEST_NOWSPEAKINGWITH] <b>$admin[name]</b> of <b>$department[name]</b>.$pic_string";
				$transcript_string = "$LANG[CHAT_REQUEST_NOWSPEAKINGWITH] <b>$admin[name]</b> of <b>$department[name]</b>.$pic_string";
			}

			if ( $op2op || !$requestinfo['tstatus'] || ( $requestinfo['tstatus'] && !$requestinfo['status'] ) )
			{
				if ( ( $requestinfo['tstatus'] == 1 ) && ( $requestinfo['tflag'] == 3 ) || $op2op )
				{
					$visitor_string = "window.parent.frames[\"main\"].window.addMessage( \"$transcript_string\", \"\", \"notice\", \"\" );<br$sessionid>";
				}
				else
				{
					// refresh the visitor's chat window if call is picked up - replace the
					// wait intro message
					$string = urlencode( $string );
					// update is typing to reflect the new operator
					if ( $requestinfo['tstatus'] )
						$visitor_string = "window.parent.frames[\"main\"].window.write_typing('$admin[name]');<br$sessionid>window.parent.frames[\"main\"].window.frames[\"fmain\"].location.href = \"files/nodelete_chat.php?text=$string&sid=$visitor_sid&admin_id=$admin[userID]\";<br$sessionid><respawn$sessionid><br$sessionid>";
					else
						$visitor_string = "window.parent.frames[\"main\"].window.frames[\"fmain\"].location.href = \"files/nodelete_chat.php?text=$string&sid=$visitor_sid\";<br$sessionid><respawn$sessionid><br$sessionid>";
				}
			}
			else
				$visitor_string = $string;

			UtilChat_AppendToChatfile( $_SESSION['session_chat'][$sid]['chatfile_put'], $visitor_string );
			UtilChat_AppendToChatfile( $_SESSION['session_chat'][$sid]['chatfile_transcript'], "<p class=\"notice\">$transcript_string<ts ($timestamp) ts></p><br$sessionid>" );

			$transcript_data_file = $requestinfo['sessionID']."_transcript_info.txt";
			$transcript_data = $admin['userID']."<:>".$requestinfo['from_screen_name']."<:>".$requestinfo['email']."<:>".$requestinfo['deptID']."<:>".$x."<:>";
			if ( !file_exists( "$DOCUMENT_ROOT/web/chatsessions/$transcript_data_file" ) )
				UtilChat_AppendToChatfile( $transcript_data_file, $transcript_data );

			// always set $op2op variable (last one) to 0 on this one so we know which operator
			// was the initiator
			$isadmin = ( $op2op ) ? 0 : 1;
			UtilChat_InitializeChatSession( $sid, $requestinfo['sessionID'], "", $admin['name'], $admin['name'], $sessioninfo['screen_name'], $admin['userID'], $requestinfo['deptID'], "", $x, $l, $isadmin, $op2op, $admin['theme'] );
			AdminUsers_update_UserDeptActvyTime( $dbh, $admin['userID'], $requestinfo['deptID'] );
		}
		else
			$session_ended = 1;
	}
	else
	{
		ServiceChat_remove_CleanChatSessionList( $dbh );
		ServiceChat_remove_CleanChatSessions( $dbh );
		ServiceChat_remove_CleanChatRequests( $dbh );

		$department = AdminUsers_get_DeptInfo( $dbh, $deptid, $x );
		if ( isset( $department['deptID'] ) )
		{
			$total = AdminUsers_get_TotalDepartmentUsersOnline( $dbh, $deptid );
			// the $page == "message" is forced because it is viewing example
			// of the page (from management department area in setup area)
			if ( !$total || ( $page == "message" ) || $blocked )
			{
				HEADER( "location: message_box.php?theme=$theme&l=$l&x=$x&deptid=$deptid" );
				exit;
			}
		}
		else
		{
			$departments = AdminUsers_get_AllDepartments( $dbh, $x, 0 );
			$total = count( $departments );
			if ( count( $departments ) == 1 )
			{
				if ( ( !$total = AdminUsers_get_TotalDepartmentUsersOnline( $dbh, $departments[0]['deptID'] ) ) || $blocked )
				{
					$location = "message_box.php?theme=$theme&l=$l&x=$x&deptid=".$departments[0]['deptID'];
					HEADER( "location: $location" );
					exit;
				}
				else
					$deptid = $departments[0]['deptID'];
			}
		}
	}
?>
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<title><?php echo $LANG['TITLE_SUPPORTREQUEST'] ?></title>
<script type="text/javascript" src="js/chat_fn.js"></script>
<script type="text/javascript" src="js/xmlhttp.js"></script>
<script type="text/javascript" src="js/global.js"></script>
<script type="text/javascript" language="JavaScript1.2">
<!--

	function init()
	{
		// Check for browser support
		if ( !document.createElement && !document.createElementNS ) self.location.href = "http://www.osicodes.com/demos/phplive/browser.php";
		if ( !initxmlhttp() ) self.location.href = "http://www.osicodes.com/demos/phplive/browser.php?xmlhttp=1";
		open_chat();
	}

	window.onload = init;

	var win_width = window.screen.availWidth;
	var win_height = window.screen.availHeight;

	var now = new Date();
	var day = now.getDate();
	var time = ( now.getMonth() + 1 ) + '/' + now.getDate() + '/' +  now.getYear() + ' ';

	var hours = now.getHours();
	var minutes = now.getMinutes();
	var seconds = now.getSeconds();

	if (hours > 12){
		time += hours - 12;
	}  else
	if (hours > 10){
		time += hours;
	} else
	if (hours > 0){
		time += "0" + hours;
	} else
		time = "12";

	time += ((minutes < 10) ? ":0" : ":") + minutes;
	time += ((seconds < 10) ? ":0" : ":") + seconds;
	time += (hours >= 12) ? " P.M." : " A.M.";

	function do_submit()
	{
		var dept_checked = 0;
		
		if ( document.form.deptid.value )
			dept_checked = 1;
		else
		{
			for( c = 0; c < document.form.deptid.length; ++c )
			{
				if ( document.form.deptid[c].checked )
					dept_checked = 1;
			}
		}

		if ( ( document.form.from_screen_name.value == "" ) || ( document.form.question.value == "" ) || ( dept_checked == 0 ) )
		{
			alert( "<?php echo $LANG['MESSAGE_BOX_JS_A_ALLFIELDSSUP'] ?>" );
		}
		else if ( document.form.email.value.indexOf("@") == -1 )
		{
			alert( "<?php echo $LANG['MESSAGE_BOX_JS_A_INVALIDEMAIL'] ?>" );
		}
		else
		{
			document.form.display_width.value = win_width;
			document.form.display_height.value = win_height;
			document.form.datetime.value = time;
			document.form.submit();
		}
	}

	function open_chat()
	{
		<?php if ( $sessionid && $requestid && !$session_ended ): ?>
			url = "chat.php?sessionid=<?php echo $sessionid ?>&sid=<?php echo $sid ?>&userid=<?php echo $admin['userID'] ?>&requestid=<?php echo $requestid ?>";
			location.href = url;
			parent.window.focus();
		<?php elseif ( $session_ended ): ?>
			alert( "<?php echo $LANG['CHAT_PARTYLEFTSESSION'] ?>" );
			parent.window.close();
		<?php elseif ( $session_busy ): ?>
			alert( "Party is currently on another support.  Can't initiate.  Window will now close." );
			parent.window.close();
		<?php endif; ?>
	}

	function opennewwin(url)
	{
		window.open(url, "newwin", "scrollbars=yes,menubar=yes,resizable=1,location=yes,toolbar=yes");
	}

//-->
</script>

<link href="css/layout.css" rel="stylesheet" type="text/css" />
<link href="themes/<?php echo $THEME ?>/style.css" rel="stylesheet" type="text/css" />
</head>

<body>
<form method="post" action="request.php" name="form" id="chatform">
<input type="hidden" name="action" value="request">
<input type="hidden" name="display_width" value="">
<input type="hidden" name="display_height" value="">
<input type="hidden" name="datetime" value="">
<input type="hidden" name="x" value="<?php echo $x ?>">
<input type="hidden" name="l" value="<?php echo $l ?>">
<input type="hidden" name="pagex" value="<?php echo $page ?>">
<div id="main">

	<?php if ( ( $action != "accept" ) && ( $action != "initiate" ) && ( $action != "op2op" ) && ( $action != "initiate_accept" ) ): ?>
	<div id="logo"><img src="<?php echo $logo ?>" alt="" border=0 /></div>
	<?php endif; ?>


	<?php
		// this page will call itself with action request. if there is error,
		// then print it out and ask them to try again.
		if ( $action == "request" ):
	?>
	<?php if ( $error ): ?>
		<big><font color="#FA2D01"><b><?php echo $error ?></b></font></big>
		<hr>
		<a href="java script:java script:history.go(-1)"><?php echo $LANG['WORD_BACK'] ?></a>
	<?php endif; ?>


	<?php
		// if comming from admin area (action = accept), then we don't
		// want to desplay the login screen.  the page will jump
		// to chat window automatically.
		elseif ( ( $action == "accept" ) || ( $action == "initiate" ) || ( $action == "op2op" ) || ( $action == "initiate_accept" ) ):
	?>


	<?php
		else:
		$isonline = $deptok = 0;
	?>
	<h1><?php echo $LANG['CHAT_REQUEST_TITLE'] ?></h1>

	<?php
		$department = AdminUsers_get_DeptInfo( $dbh, $deptid, $x );
		if ( $department['deptID'] ):
		if ( $total = AdminUsers_get_TotalDepartmentUsersOnline( $dbh, $deptid ) && !$blocked )
			$isonline = $deptok = 1;
		print "<input type=\"hidden\" name=\"deptid\" value=\"$department[deptID]\">";
	?>
	<br><br>

	<?php
		else:
		$departments = AdminUsers_get_AllDepartments( $dbh, $x, 0 );
	?>
	<p><?php echo $LANG['CHAT_REQUEST_SELECTDEPT'] ?></p>
	
	<div id="deptlist">
	<?php
		for ( $c = 0; $c < count( $departments ); ++$c )
		{
			$department = $departments[$c];
			$dept_name = stripslashes( $department['name'] );

			$status_string = "($LANG[WORD_OFFLINE])";
			$status_class = "<div class=\"offline\">";
			if ( $total = AdminUsers_get_TotalDepartmentUsersOnline( $dbh, $department['deptID'] ) && !$blocked )
			{
				$status_string = "($LANG[WORD_ONLINE]!)";
				$status_class = "<div class=\"online\">";
				$isonline = 1;
			}

			print "$status_class<label for=\"dept$department[deptID]\"><input type=\"radio\" id=\"dept$department[deptID]\"  value=\"$department[deptID]\" name=\"deptid\" value=1 class=\"radio\" /> $dept_name $status_string</label></div>";
			$deptok = 1;
		}

		if ( !$deptok )
		{
			print "<br><br><big>Please create your departments in the <a href=\"setup/adddept.php\" target=\"new\" OnClick=\"window.close()\">setup area</a>.</big>";
		}
	?>
	</div>
	<?php endif; ?>
	
	<div id="inputarea">
		<fieldset>
			<?php if ( !$isonline ): $button_text = "Submit"; ?>
				<input type="hidden" name="from_screen_name" value="offline">
				<input type="hidden" name="email" value="-@-.com">
				<input type="hidden" name="question" value=" ">
				<br>
				<?php if ( $deptok ): ?>
				<input type="button" class="button" name="send" value="<?php echo "$LANG[WORD_SEND] $LANG[WORD_EMAIL]" ?>" onclick="return do_submit();" />
				<?php endif; ?>
			<?php else: ?>
			<dl>
				<dt><label for="user_name"><?php echo $LANG['WORD_NAME'] ?></label></dt>
				<dd class="textbox"><input type="text" id="user_name" name="from_screen_name"  value="<?php echo isset( $_COOKIE['COOKIE_PHPLIVE_VLOGIN'] ) ? stripslashes( $_COOKIE['COOKIE_PHPLIVE_VLOGIN'] ) : "" ?>" onKeyPress="return noquotes(event)" /></dd>
			</dl>
			
			<dl>
				<dt><label for="email"><?php echo $LANG['WORD_EMAIL'] ?></label></dt>
				<dd class="textbox"><input type="text" id="email" name="email" value="<?php echo ( isset( $_COOKIE['COOKIE_PHPLIVE_VEMAIL'] ) && ( $_COOKIE['COOKIE_PHPLIVE_VEMAIL'] != "-@-.com" ) ) ? stripslashes( $_COOKIE['COOKIE_PHPLIVE_VEMAIL'] ) : "" ?>" /></dd>
			</dl>
			<label for="message"><?php echo ( $LANG['CHAT_REQUEST_QUESTION'] ) ? $LANG['CHAT_REQUEST_QUESTION'] : "What is your question?" ?></label>
			<textarea cols="25" rows="2" name="question" id="message" class="message1"></textarea>
			<input type="button" id="send" name="send" value="Chat" onclick="return do_submit();" />
			<?php endif; ?>
			
			<?php if ( file_exists( "$DOCUMENT_ROOT/admin/traffic/knowledge_search.php" ) && $aspinfo['knowledgebase'] ) : ?>
			<?php if ( !$isonline ) { print "<br><br><br>"; } ?><div id="kb_display"><a href="<?php echo $BASE_URL ?>/admin/traffic/knowledge_search.php?l=<?php echo $l ?>&x=<?php echo $x ?>&deptid=<?php echo $deptid ?>&"><b><?php echo $LANG['CLICK_HERE'] ?></b></a> <?php echo $LANG['KB_SEARCH'] ?></a></div>
			<?php endif; ?>
		</fieldset>
	</div>
<?php endif; ?>
	
<?php if ( ( $action != "accept" ) && ( $action != "initiate" ) && ( $action != "op2op" ) && ( $action != "initiate_accept" ) ): ?>
	<div id="options">
		 
	</div>
	
	<?php
		// because of tabbed browsers, we want to call a JavaScript window open function
		$branding = preg_replace( "/href=(.*?)( |>)/i", "href=\"java script:opennewwin( \\1 )\"\\2", $LANG['DEFAULT_BRANDING'] );
		$branding = preg_replace( "/target=(.*?)(>| >)/i", " >", $branding );
	?>
	<div id="copyright"><?php echo $branding ?> v<?php echo $PHPLIVE_VERSION ?> NULLED BY CHT</div>
<?php endif; ?>
</div>
</form>
</body>
</html>

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Marcio Leandro    0

Marcio Leandro
Postado

Adriano, procure refinar suas questões.

Duvido que alguém analise esta quantidade absurda de códigos pra te dizer o que está acontecendo... afinal, estamos aqui para ajudar né ?

 

O que você já descobriu sobre o problema que está tentando resolver ?

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jeansc    0

jeansc
Postado

Amigos estou com um problema muito grande com meu phplive 3.2.2

 

quando uma pessoa clica no link para abrir um suporte a janela da um request e emite o seguinte erro.

 

Your browser OS: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30)

 

Message: Browser is supported

Your browser is OK!

 

E não sai mais desta tela...

 

Não sei mais oque fazer, segue abaixo o código do resquest.php

 

<?php
	session_start();
	$page = $action = $ip = $page = $error = $userid = $resolution = $datetime = $question = $op2op = $from_screen_name = $email = $sessionid = "";
	$x = $deptid = $method = $messageid = 0;
	$remote_addr = $_SERVER['REMOTE_ADDR'];
	if ( isset( $_POST['action'] ) ) { $action = $_POST['action']; }
	if ( isset( $_GET['action'] ) ) { $action = $_GET['action']; }
	if ( isset( $_GET['deptid'] ) ) { $deptid = $_GET['deptid']; }
	if ( isset( $_POST['deptid'] ) ) { $deptid = $_POST['deptid']; }
	if ( isset( $_POST['pagex'] ) ) { $page = $_POST['pagex']; }
	if ( isset( $_GET['pagex'] ) ) { $page = $_GET['pagex']; }
	if ( isset( $_POST['l'] ) ) { $l = $_POST['l']; }
	if ( isset( $_GET['l'] ) ) { $l = $_GET['l']; }
	if ( isset( $_POST['x'] ) ) { $x = $_POST['x']; }
	if ( isset( $_GET['x'] ) ) { $x = $_GET['x']; }
	if ( isset( $_POST['sessionid'] ) ) { $sessionid = $_POST['sessionid']; }
	if ( isset( $_GET['sessionid'] ) ) { $sessionid = $_GET['sessionid']; }
	if ( isset( $_POST['requestid'] ) ) { $requestid = $_POST['requestid']; }
	if ( isset( $_GET['requestid'] ) ) { $requestid = $_GET['requestid']; }
	if ( isset( $_POST['ip'] ) ) { $ip = $_POST['ip']; }
	if ( isset( $_GET['ip'] ) ) { $ip = $_GET['ip']; }
	if ( isset( $_POST['userid'] ) ) { $userid = $_POST['userid']; }
	if ( isset( $_GET['userid'] ) ) { $userid = $_GET['userid']; }
	if ( isset( $_POST['email'] ) ) { $email = $_POST['email']; }
	if ( isset( $_GET['email'] ) ) { $email = $_GET['email']; }
	if ( isset( $_POST['question'] ) ) { $question = $_POST['question']; }
	if ( isset( $_GET['question'] ) ) { $question = $_GET['question']; }
	if ( isset( $_POST['display_width'] ) ) { $display_width = $_POST['display_width']; }
	if ( isset( $_GET['display_width'] ) ) { $display_width = $_GET['display_width']; }
	if ( isset( $_POST['display_height'] ) ) { $display_height = $_POST['display_height']; }
	if ( isset( $_GET['display_height'] ) ) { $display_height = $_GET['display_height']; }
	if ( isset( $_POST['datetime'] ) ) { $datetime = $_POST['datetime']; }
	if ( isset( $_GET['datetime'] ) ) { $datetime = $_GET['datetime']; }
	if ( isset( $_POST['from_screen_name'] ) ) { $from_screen_name = $_POST['from_screen_name']; }
	if ( isset( $_GET['from_screen_name'] ) ) { $from_screen_name = $_GET['from_screen_name']; }
	$method = ( isset( $_GET['method'] ) ) ? $_GET['method'] : 0;
	$messageid = ( isset( $_GET['messageid'] ) ) ? $_GET['messageid'] : "";
	$op2op = ( isset( $_GET['op2op'] ) ) ? $_GET['op2op'] : "";

	// initialize
	if ( !isset( $_SESSION['session_chat'] ) )
	{
		session_register( "session_chat" );
		$session_chat = ARRAY();
		$_SESSION['session_chat'] = ARRAY();
	}

	include_once( "./API/Util_Dir.php" );
	if ( !Util_DIR_CheckDir( ".", $l ) || !isset( $_SESSION['session_chat'] ) )
	{
		if ( preg_match( "/(chatsupportlive.com)|(osicode.com)|(osicodes.com)|(osicodes.net)|(phplivesupport.com)/", $_SERVER['SERVER_NAME'] ) )
		{
			HEADER( "location: http://www.codedeli.com/ad.php" );
			exit;
		}
		else
		{
			print "<font color=\"#FF0000\">[Configuration Error: config files not found!] Exiting... [request.php]</font>";
			exit;
		}
	}
	include_once("./web/conf-init.php");
	$DOCUMENT_ROOT = realpath( preg_replace( "/http:/", "", $DOCUMENT_ROOT ) );
	include_once("./web/$l/$l-conf-init.php");
	include_once("$DOCUMENT_ROOT/API/Util_Error.php");
	include_once("$DOCUMENT_ROOT/web/VERSION_KEEP.php");
	include_once("$DOCUMENT_ROOT/system.php");
	include_once("$DOCUMENT_ROOT/lang_packs/$LANG_PACK.php");
	include_once("$DOCUMENT_ROOT/API/sql.php");
	include_once("$DOCUMENT_ROOT/API/Util.php");
	include_once("$DOCUMENT_ROOT/API/Chat/Util.php");
	include_once("$DOCUMENT_ROOT/API/Chat/put.php");
	include_once("$DOCUMENT_ROOT/API/Chat/get.php");
	include_once("$DOCUMENT_ROOT/API/Chat/remove.php");
	include_once("$DOCUMENT_ROOT/API/Chat/update.php");
	include_once("$DOCUMENT_ROOT/API/Users/get.php");
	include_once("$DOCUMENT_ROOT/API/Users/update.php");
	include_once("$DOCUMENT_ROOT/API/Logs/remove.php");
	include_once("$DOCUMENT_ROOT/API/Footprint_unique/remove.php");
	include_once("$DOCUMENT_ROOT/API/ASP/get.php");
	include_once("$DOCUMENT_ROOT/API/Canned/get.php");
	include_once("$DOCUMENT_ROOT/API/Spam/get.php");

	// initialize
	// this is used to generate a unique chat session file. it is used to reference
	// this new chat session.
	$sid = time();

	$session_ended = $session_busy = 0;
	// update all admins status to not available if they have been idle
	AdminUsers_update_IdleAdminStatus( $dbh, $admin_idle );
	// lets delete old transcripts if deptid is passed
	// this also remove other old files... look in function
	ServiceLogs_remove_DeptExpireTranscripts( $dbh, $deptid, $x );
	// delete old unique footprints used for initiate request tracking
	ServiceFootprintUnique_remove_IdleFootprints( $dbh, $x );
	$aspinfo = AdminASP_get_UserInfo( $dbh, $x );

	if ( !$aspinfo['active_status'] )
	{
		if ( preg_match( "/(chatsupportlive.com)|(osicode.com)|(osicodes.com)|(osicodes.net)|(phplivesupport.com)/", $_SERVER['SERVER_NAME'] ) )
		{
			HEADER( "location: http://www.codedeli.com/ad.php" );
			exit;
		}
		else
		{
			print "
			<html><head>
			<title>RESTRICTION ERROR</title>
			<!-- copyright OSI Codes Inc. http://www.osicodes.com [DO NOT DELETE] -->
			<link rel=\"Stylesheet\" href=\"./css/base.css\"></head><body>
			<span class=basetxt><big><b>RESTRICTED</b></big><p>
			Service inactive.  Please contact <a href=\"mailto:$aspinfo[contact_email]\">$aspinfo[contact_email]</a> for additional information.<p>
			<hr>
			<span class=smalltxt>$LANG[DEFAULT_BRANDING] © OSI Codes Inc.</span>
			</body></html>
			";
		}
		exit;
	}

	$blocked = 0;
	$ips = ServiceSpam_get_IPs( $dbh, $x );
	for ( $c = 0; $c < count( $ips ); ++$c )
	{
		$ipblock = $ips[$c];
		if ( $ipblock['ip'] == $remote_addr )
		{
			$blocked = 1;
			break;
		}
	}

	// check to see if chat is initiated by admin... if so, then take them to the initiated
	// chat, not to requesting chat.
	$remote_addr = $_SERVER['REMOTE_ADDR'];
	if ( ( file_exists( "$DOCUMENT_ROOT/web/chatrequests/$remote_addr.scr" ) || file_exists( "$DOCUMENT_ROOT/web/chatrequests/$remote_addr.pop" ) ) && $remote_addr )
		$action = "initiate_accept";

	$THEME = ( isset( $_GET['theme'] ) && $_GET['theme'] ) ? $_GET['theme'] : $THEME;
	$theme = ( isset( $_GET['theme'] ) && $_GET['theme'] ) ? $_GET['theme'] : "";

	if ( file_exists( "web/$l/$LOGO" ) && $LOGO )
		$logo = "web/$l/$LOGO";
	else if ( file_exists( "web/$LOGO_ASP" ) && $LOGO_ASP )
		$logo = "web/$LOGO_ASP";
	else if ( file_exists( "themes/$THEME/images/logo.gif" ) )
		$logo = "themes/$THEME/images/logo.gif";
	else
		$logo = "images/logo.gif";

	// conditions

	$from_screen_name = Util_Format_ConvertSpecialChars( strip_tags( $from_screen_name ) );
	$email = Util_Format_ConvertSpecialChars( strip_tags( $email ) );

	if ( ( $action == "request" ) && !$blocked )
	{
		// set cookie for later use (180 days)
		$cookie_lifespan = time() + 60*60*24*180;
		if ( $from_screen_name != "offline" )
		{
			setcookie( "COOKIE_PHPLIVE_VLOGIN", stripslashes( $from_screen_name ), $cookie_lifespan );
			setcookie( "COOKIE_PHPLIVE_VEMAIL", stripslashes( $email ), $cookie_lifespan );
		}

		$admin = AdminUsers_get_LessLoadedDeptUser( $dbh, $deptid, "", $x );
		$deptinfo = AdminUsers_get_DeptInfo( $dbh, $deptid, $x );

		if ( isset( $admin['userID'] ) && ( $admin['available_status'] == 1 ) && ( $admin['last_active_time'] > $admin_idle ) && ( $admin['aspID'] == $aspinfo['aspID'] ) )
		{
			$resolution = "";
			if( $display_width && $display_height )
				$resolution = "$display_width x $display_height";

			$from_screen_name = stripslashes( "<o$sid>$from_screen_name" );
			$question = stripslashes( $question );
			$question = preg_replace( "/</", "<", $question );
			$question = preg_replace( "/>/", ">", $question );
			$question = preg_replace( "/'/", "'", $question );
			$question = preg_replace( "/\"/", """, $question );

			// the zero (0) at the put_ChatSession is a flag to tell if the chatsession has
			// been initiated by admin or by visitor.  0 is visitor, ip or php session var is
			// used if initiated by operator admin.
			$sessionid = ServiceChat_put_ChatSession( $dbh, $from_screen_name, 0 );
			$requestid = ServiceChat_put_ChatRequest( $dbh, $admin['userID'], $deptid, 0, $from_screen_name, $email, $sessionid, $resolution, $datetime, $page, $aspinfo['aspID'], $question, 0, $remote_addr, $_SERVER['HTTP_USER_AGENT'] );
			ServiceChat_put_ChatSessionList( $dbh, $from_screen_name, $sessionid );

			if ( $sessionid && $requestid )
			{
				// initialize session settings
				UtilChat_InitializeChatSession( $sid, $sessionid, " AND chat_admin.userID <> $admin[userID]", $from_screen_name, $admin['name'], $from_screen_name, $admin['userID'], $deptid, "", $aspinfo['aspID'], $aspinfo['login'], 0, 0, $admin['theme'] );

				// chat files goes like:
				// [sessionid]_[visitor OR admin].txt
				$_SESSION['session_chat'][$sid]['chatfile_put'] = $sessionid."_admin.txt";
				$_SESSION['session_chat'][$sid]['chatfile_get'] = $sessionid."_visitor.txt";
				$_SESSION['session_chat'][$sid]['chatfile_transcript'] = $sessionid."_transcript.txt";

				if ( !file_exists( "./web/chatsessions/".$_SESSION['session_chat'][$sid]['chatfile_put'] ) )
				{
					$total_requests = ServiceChat_get_TotalChatRequests( $dbh, $x ) - 1;
					$status_string = "";
					if ( ( $total_requests > 0 ) && $deptinfo['show_que'] )
						$status_string .= "<br><br>Currently <b>$total_requests</b> chat request session(s) before you. ";

					$date = date( "D m/d/y $TIMEZONE_FORMAT:i$TIMEZONE_AMPM", ( time() + $TIMEZONE ) );
					$timestamp = date( "$TIMEZONE_FORMAT:i:s$TIMEZONE_AMPM", ( time() + $TIMEZONE ) );
					$greeting = preg_replace( "/%%user%%/", $from_screen_name, Util_Format_ConvertSpecialChars( $deptinfo['greeting'] ) );
					$greeting = preg_replace( "/%%date%%/", $date, $greeting );
					$greeting = preg_replace( "/(\r\n)/", "", nl2br( $greeting ) );
					$question = preg_replace( "/(\r\n)/", "", nl2br( $question ) );

					$transcript_string = "<p class=\"notice\">$from_screen_name<ts ($timestamp) ts>: <question>$question</question> <admin_strip><br><br>$greeting$status_string</admin_strip></p><br$sessionid>";
					UtilChat_AppendToChatfile( $_SESSION['session_chat'][$sid]['chatfile_transcript'], $transcript_string );
				}
			}
			else
				$error = "E1: Chat session did not create (SID: $sessionid - RID: $requestid)";
		}
		else
		{
			$_SESSION['session_chat'][$sid]['question'] = $question;
			HEADER( "location: message_box.php?l=$l&x=$x&deptid=$deptid&sid=$sid" );
			exit;
		}
	}
	else if ( $action == "initiate" )
	{
		// first, let's see if they are already on support (initiated by another admin or
		// they request support)... if so, we don't want to initiate again.
		$ip_requestinfo = ServiceChat_get_IPChatRequestInfo( $dbh, $x, $ip );
		$page = urldecode( $page );
		if ( isset( $ip_requestinfo['status'] ) && $ip_requestinfo['status'] )
			$session_busy = 1;
		else
		{
			$admin = AdminUsers_get_UserInfo( $dbh, $userid, $x );
			$deptinfo = AdminUsers_get_DeptInfo( $dbh, $deptid, $x );

			// we don't check for online or idle status because the chat is being initiated.  so
			// operator can be offline status and still initiate chat.
			if ( $admin['aspID'] == $aspinfo['aspID'] )
			{
				$from_screen_name = "<o$sid>Visitor";
				$cannedinfo = ServiceCanned_get_CannedInfo( $dbh, $messageid, $admin['userID'] );
				$question = $cannedinfo['message'];

				$sessionid = ServiceChat_put_ChatSession( $dbh, "Visitor", $ip );
				$requestid = ServiceChat_put_ChatRequest( $dbh, $admin['userID'], $deptid, 0, $from_screen_name, "", $sessionid, $resolution, $datetime, $page, $x, $question, 4, $ip, "" );
				ServiceChat_put_ChatSessionList( $dbh, $admin['name'], $sessionid );

				if ( $sessionid && $requestid )
				{
					// chat files goes like:
					// [sessionid]_[visitor OR admin].txt
					$_SESSION['session_chat'][$sid]['chatfile_put'] = $sessionid."_visitor.txt";
					$_SESSION['session_chat'][$sid]['chatfile_get'] = $sessionid."_admin.txt";
					$_SESSION['session_chat'][$sid]['chatfile_transcript'] = $sessionid."_transcript.txt";
					$transcript_data_file = $sessionid."_transcript_info.txt";
					$transcript_data = $admin['userID']."<:><initiated>$from_screen_name<:>$email<:>".$deptid."<:>$x<:>";

					$pic_string = "";
					if ( $admin['pic'] )
						$pic_string = "<br><img src=$BASE_URL/web/$l/$admin[pic]> ";
					$string = "$admin[name]: $question$pic_string";

					if ( !file_exists( "./web/chatsessions/".$_SESSION['session_chat'][$sid]['chatfile_put'] ) )
					{
						$timestamp = date( "$TIMEZONE_FORMAT:i:s$TIMEZONE_AMPM", ( time() + $TIMEZONE ) );
						$transcript_string = "<initiated><p class=\"notice\">$string</p><br$sessionid><p class=\"notice\">Please hold while connecting...</p><br$sessionid>";
						UtilChat_AppendToChatfile( $_SESSION['session_chat'][$sid]['chatfile_transcript'], $transcript_string );
						UtilChat_AppendToChatfile( $transcript_data_file, $transcript_data );

						UtilChat_InitializeChatSession( $sid, $sessionid, "", $admin['name'], $admin['name'], $from_screen_name, $admin['userID'], $deptid, $ip, $x, $l, 1, 0, $admin['theme'] );

						// now let's put the chat request so the visitor is notified.  we use a flat text
						// file instead of database because it is much faster access time then calling
						// db just to get request.
						if ( !$method )
							$method = 0;
						$initiate_file = "$ip.pop";
						if ( $method )
							$initiate_file = "$ip.scr";
	
						$initiate_string = "$requestid\n$sessionid\n$admin[userID]\n$method";
						$fp = fopen( "$DOCUMENT_ROOT/web/chatrequests/$initiate_file", "wb+" );
						fwrite( $fp, $initiate_string, strlen( $initiate_string ) );
						fclose( $fp );
					}
				}
				else
					$error = "E2: Chat session did not create.";
			}
			else
			{
				HEADER( "location: message_box.php?l=$l&x=$x&deptid=$deptid" );
				exit;
			}
		}
	}
	else if ( $action == "op2op" )
	{
		$question = "<question>[ Operator-to-Operator Request ]</question>";
		$admin = AdminUsers_get_UserInfo( $dbh, $userid, $x );
		$admin_op2op = AdminUsers_get_UserInfo( $dbh, $op2op, $x );
		$from_screen_name = stripslashes( $admin['name'] );

		if ( isset( $admin_op2op['userID'] ) && ( $admin_op2op['available_status'] == 1 ) && ( $admin_op2op['last_active_time'] > $admin_idle ) && ( $admin_op2op['aspID'] == $admin_op2op['aspID'] ) )
		{
			$resolution = "";
			$from_screen_name = "<o$sid>$from_screen_name";

			// the zero (0) at the put_ChatSession is a flag to tell if the chatsession has
			// been initiated by admin or by visitor.  0 is visitor, ip or php session var is
			// used if initiated by operator admin.
			$sessionid = ServiceChat_put_ChatSession( $dbh, $from_screen_name, 0 );
			$requestid = ServiceChat_put_ChatRequest( $dbh, $admin_op2op['userID'], $deptid, 0, $from_screen_name, $admin_op2op['email'], $sessionid, $resolution, $datetime, $page, $aspinfo['aspID'], $question, 0, $remote_addr, $_SERVER['HTTP_USER_AGENT'] );
			ServiceChat_put_ChatSessionList( $dbh, $from_screen_name, $sessionid );

			if ( $sessionid && $requestid )
			{
				// initialize session settings
				UtilChat_InitializeChatSession( $sid, $sessionid, " AND chat_admin.userID <> $admin_op2op[userID]", $from_screen_name, $admin_op2op['name'], $from_screen_name, $admin_op2op['userID'], $deptid, "", $aspinfo['aspID'], $aspinfo['login'], 1, 1, $admin['theme'] );

				// chat files goes like:
				// [sessionid]_[visitor OR admin].txt
				$_SESSION['session_chat'][$sid]['chatfile_put'] = $sessionid."_admin.txt";
				$_SESSION['session_chat'][$sid]['chatfile_get'] = $sessionid."_visitor.txt";
				$_SESSION['session_chat'][$sid]['chatfile_transcript'] = $sessionid."_transcript.txt";

				if ( !file_exists( "./web/chatsessions/".$_SESSION['session_chat'][$sid]['chatfile_put'] ) )
				{
					$date = date( "D m/d/y $TIMEZONE_FORMAT:i$TIMEZONE_AMPM", ( time() + $TIMEZONE ) );
					$timestamp = date( "$TIMEZONE_FORMAT:i:s$TIMEZONE_AMPM", ( time() + $TIMEZONE ) );

					$transcript_string = "<p class=\"operator\"><span>$from_screen_name<ts ($timestamp) ts>:</span> $question</p><br$sessionid>";
					UtilChat_AppendToChatfile( $_SESSION['session_chat'][$sid]['chatfile_transcript'], $transcript_string );
				}
			}
			else
				$error = "E3: Chat session did not create.";
		}
		else
		{
			HEADER( "location: message_box.php?l=$l&x=$x&deptid=$deptid" );
			exit;
		}
	}
	else if ( ( $action == "initiate_accept" ) && ( file_exists( "$DOCUMENT_ROOT/web/chatrequests/$remote_addr.scr" ) || file_exists( "$DOCUMENT_ROOT/web/chatrequests/$remote_addr.pop" ) ) && $remote_addr )
	{
		$initiate_file = "$remote_addr.pop";
		if ( file_exists( "$DOCUMENT_ROOT/web/chatrequests/$remote_addr.scr" ) )
			$initiate_file = "$remote_addr.scr";

		$requestarray = file( "$DOCUMENT_ROOT/web/chatrequests/$initiate_file" );
		$requestinfo = ServiceChat_get_ChatRequestInfo( $dbh, rtrim( $requestarray[0] ) );
		$aspinfo = AdminASP_get_UserInfo( $dbh, $requestinfo['aspID'] );
		$requestid = $requestinfo['requestID'];
		$sessionid = $requestinfo['sessionID'];

		// now remove the initiate file so it does not popup chat box again if they decide to browse to
		// another webpage.
		unlink( "$DOCUMENT_ROOT/web/chatrequests/$initiate_file" );
		if ( isset( $requestinfo['requestID'] ) && $requestinfo['requestID'] )
		{
			$admin = AdminUsers_get_UserInfo( $dbh, $requestinfo['userID'], $aspinfo['aspID'] );
			$sessioninfo = ServiceChat_get_ChatSessionInfo( $dbh, $requestinfo['sessionID'] );
			$department = AdminUsers_get_DeptInfo( $dbh, $requestinfo['deptID'], $aspinfo['aspID'] );
			ServiceChat_put_ChatSessionList( $dbh, $requestinfo['from_screen_name'], $requestinfo['sessionID'] );

			$timestamp = date( "$TIMEZONE_FORMAT:i:s$TIMEZONE_AMPM", ( time() + $TIMEZONE ) );

			// chat files goes like:
			// [sessionid]_[visitor OR admin].txt
			$_SESSION['session_chat'][$sid]['chatfile_put'] = $sessioninfo['sessionID']."_admin.txt";
			$_SESSION['session_chat'][$sid]['chatfile_get'] = $sessioninfo['sessionID']."_visitor.txt";
			$_SESSION['session_chat'][$sid]['chatfile_transcript'] = $sessionid."_transcript.txt";

			$string = "window.parent.frames[\"main\"].window.addMessage( \"Visitor has joined.\", \"\", \"notice\", \"receive\" );<br$sessionid>";
			$transcript_string = "<p class=\"notice\">Visitor has joined.<ts ($timestamp) ts></p><br$sessionid>";
			UtilChat_AppendToChatfile( $_SESSION['session_chat'][$sid]['chatfile_put'], $string );
			UtilChat_AppendToChatfile( $_SESSION['session_chat'][$sid]['chatfile_transcript'], $transcript_string );

			UtilChat_InitializeChatSession( $sid, $sessionid, "", $requestinfo['from_screen_name'], $admin['name'], $requestinfo['from_screen_name'], $requestinfo['userID'], $requestinfo['deptID'], "", $aspinfo['aspID'], $aspinfo['login'], 0, 0, $admin['theme'] );
		}
		else
			$session_ended = 1;
	}
	else if ( $action == "accept" )
	{
		$admin = AdminUsers_get_UserInfo( $dbh, $userid, $x );
		$requestinfo = ServiceChat_get_ChatRequestInfo( $dbh, $requestid );
		$question = strip_tags( stripslashes( $requestinfo['question'] ) );
		$question = preg_replace( "/(\r\n)/", "", nl2br( $question ) );
		$from_screen_name = strip_tags( stripslashes( $requestinfo['from_screen_name'] ) );

		// grab the visitor chat $sid from the screen_name
		$visitor_sid = "no sid";
		preg_match( "/<o(.*)>/", $requestinfo['from_screen_name'], $matches );
		if ( isset( $matches[1] ) )
			$visitor_sid = $matches[1];

		// if the request still exist, then let's go ahead and start the session
		// if NOT exist (party has left or they were taken to "leave a message" form),
		// then let's put a message that the session has ended
		if ( isset( $requestinfo['requestID'] ) && $requestinfo['requestID'] && !$requestinfo['status'] )
		{
			$sid = time();
			$sessionid = $requestinfo['sessionID'];
			$sessioninfo = ServiceChat_get_ChatSessionInfo( $dbh, $requestinfo['sessionID'] );
			$department = AdminUsers_get_DeptInfo( $dbh, $requestinfo['deptID'], $x );
			ServiceChat_put_ChatSessionList( $dbh, $admin['name'], $requestinfo['sessionID'] );
			ServiceChat_update_ChatRequestValue( $dbh, $requestid, "status", 1 );
			ServiceChat_update_ChatRequestLogStatus( $dbh, $requestinfo['sessionID'], 1 );

			$timestamp = date( "$TIMEZONE_FORMAT:i:s$TIMEZONE_AMPM", ( time() + $TIMEZONE ) );
			$op2op = ( preg_match( "/\[ Operator-to-Operator Request \]/", $requestinfo['question'] ) ) ? 1 : 0;

			// chat files goes like:
			// [sessionid]_[visitor OR admin].txt
			$_SESSION['session_chat'][$sid]['chatfile_put'] = $sessioninfo['sessionID']."_visitor.txt";
			$_SESSION['session_chat'][$sid]['chatfile_get'] = $sessioninfo['sessionID']."_admin.txt";
			$_SESSION['session_chat'][$sid]['chatfile_transcript'] = $sessionid."_transcript.txt";

			$pic_string = "";
			if ( $admin['pic'] && !$op2op )
				$pic_string = "<br><img src=$BASE_URL/web/$l/$admin[pic]> ";

			if ( $op2op )
			{
				$string = "$from_screen_name: $question<br><br>$LANG[CHAT_REQUEST_NOWSPEAKINGWITH] <b>$admin[name]</b>.$pic_string";
				$transcript_string = "$LANG[CHAT_REQUEST_NOWSPEAKINGWITH] <b>$admin[name]</b>.$pic_string";
			}
			else
			{
				$string = "$from_screen_name: $question<br><br>$LANG[CHAT_REQUEST_NOWSPEAKINGWITH] <b>$admin[name]</b> of <b>$department[name]</b>.$pic_string";
				$transcript_string = "$LANG[CHAT_REQUEST_NOWSPEAKINGWITH] <b>$admin[name]</b> of <b>$department[name]</b>.$pic_string";
			}

			if ( $op2op || !$requestinfo['tstatus'] || ( $requestinfo['tstatus'] && !$requestinfo['status'] ) )
			{
				if ( ( $requestinfo['tstatus'] == 1 ) && ( $requestinfo['tflag'] == 3 ) || $op2op )
				{
					$visitor_string = "window.parent.frames[\"main\"].window.addMessage( \"$transcript_string\", \"\", \"notice\", \"\" );<br$sessionid>";
				}
				else
				{
					// refresh the visitor's chat window if call is picked up - replace the
					// wait intro message
					$string = urlencode( $string );
					// update is typing to reflect the new operator
					if ( $requestinfo['tstatus'] )
						$visitor_string = "window.parent.frames[\"main\"].window.write_typing('$admin[name]');<br$sessionid>window.parent.frames[\"main\"].window.frames[\"fmain\"].location.href = \"files/nodelete_chat.php?text=$string&sid=$visitor_sid&admin_id=$admin[userID]\";<br$sessionid><respawn$sessionid><br$sessionid>";
					else
						$visitor_string = "window.parent.frames[\"main\"].window.frames[\"fmain\"].location.href = \"files/nodelete_chat.php?text=$string&sid=$visitor_sid\";<br$sessionid><respawn$sessionid><br$sessionid>";
				}
			}
			else
				$visitor_string = $string;

			UtilChat_AppendToChatfile( $_SESSION['session_chat'][$sid]['chatfile_put'], $visitor_string );
			UtilChat_AppendToChatfile( $_SESSION['session_chat'][$sid]['chatfile_transcript'], "<p class=\"notice\">$transcript_string<ts ($timestamp) ts></p><br$sessionid>" );

			$transcript_data_file = $requestinfo['sessionID']."_transcript_info.txt";
			$transcript_data = $admin['userID']."<:>".$requestinfo['from_screen_name']."<:>".$requestinfo['email']."<:>".$requestinfo['deptID']."<:>".$x."<:>";
			if ( !file_exists( "$DOCUMENT_ROOT/web/chatsessions/$transcript_data_file" ) )
				UtilChat_AppendToChatfile( $transcript_data_file, $transcript_data );

			// always set $op2op variable (last one) to 0 on this one so we know which operator
			// was the initiator
			$isadmin = ( $op2op ) ? 0 : 1;
			UtilChat_InitializeChatSession( $sid, $requestinfo['sessionID'], "", $admin['name'], $admin['name'], $sessioninfo['screen_name'], $admin['userID'], $requestinfo['deptID'], "", $x, $l, $isadmin, $op2op, $admin['theme'] );
			AdminUsers_update_UserDeptActvyTime( $dbh, $admin['userID'], $requestinfo['deptID'] );
		}
		else
			$session_ended = 1;
	}
	else
	{
		ServiceChat_remove_CleanChatSessionList( $dbh );
		ServiceChat_remove_CleanChatSessions( $dbh );
		ServiceChat_remove_CleanChatRequests( $dbh );

		$department = AdminUsers_get_DeptInfo( $dbh, $deptid, $x );
		if ( isset( $department['deptID'] ) )
		{
			$total = AdminUsers_get_TotalDepartmentUsersOnline( $dbh, $deptid );
			// the $page == "message" is forced because it is viewing example
			// of the page (from management department area in setup area)
			if ( !$total || ( $page == "message" ) || $blocked )
			{
				HEADER( "location: message_box.php?theme=$theme&l=$l&x=$x&deptid=$deptid" );
				exit;
			}
		}
		else
		{
			$departments = AdminUsers_get_AllDepartments( $dbh, $x, 0 );
			$total = count( $departments );
			if ( count( $departments ) == 1 )
			{
				if ( ( !$total = AdminUsers_get_TotalDepartmentUsersOnline( $dbh, $departments[0]['deptID'] ) ) || $blocked )
				{
					$location = "message_box.php?theme=$theme&l=$l&x=$x&deptid=".$departments[0]['deptID'];
					HEADER( "location: $location" );
					exit;
				}
				else
					$deptid = $departments[0]['deptID'];
			}
		}
	}
?>
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<title><?php echo $LANG['TITLE_SUPPORTREQUEST'] ?></title>
<script type="text/javascript" src="js/chat_fn.js"></script>
<script type="text/javascript" src="js/xmlhttp.js"></script>
<script type="text/javascript" src="js/global.js"></script>
<script type="text/javascript" language="JavaScript1.2">
<!--

	function init()
	{
		// Check for browser support
		if ( !document.createElement && !document.createElementNS ) self.location.href = "http://www.osicodes.com/demos/phplive/browser.php";
		if ( !initxmlhttp() ) self.location.href = "http://www.osicodes.com/demos/phplive/browser.php?xmlhttp=1";
		open_chat();
	}

	window.onload = init;

	var win_width = window.screen.availWidth;
	var win_height = window.screen.availHeight;

	var now = new Date();
	var day = now.getDate();
	var time = ( now.getMonth() + 1 ) + '/' + now.getDate() + '/' +  now.getYear() + ' ';

	var hours = now.getHours();
	var minutes = now.getMinutes();
	var seconds = now.getSeconds();

	if (hours > 12){
		time += hours - 12;
	}  else
	if (hours > 10){
		time += hours;
	} else
	if (hours > 0){
		time += "0" + hours;
	} else
		time = "12";

	time += ((minutes < 10) ? ":0" : ":") + minutes;
	time += ((seconds < 10) ? ":0" : ":") + seconds;
	time += (hours >= 12) ? " P.M." : " A.M.";

	function do_submit()
	{
		var dept_checked = 0;
		
		if ( document.form.deptid.value )
			dept_checked = 1;
		else
		{
			for( c = 0; c < document.form.deptid.length; ++c )
			{
				if ( document.form.deptid[c].checked )
					dept_checked = 1;
			}
		}

		if ( ( document.form.from_screen_name.value == "" ) || ( document.form.question.value == "" ) || ( dept_checked == 0 ) )
		{
			alert( "<?php echo $LANG['MESSAGE_BOX_JS_A_ALLFIELDSSUP'] ?>" );
		}
		else if ( document.form.email.value.indexOf("@") == -1 )
		{
			alert( "<?php echo $LANG['MESSAGE_BOX_JS_A_INVALIDEMAIL'] ?>" );
		}
		else
		{
			document.form.display_width.value = win_width;
			document.form.display_height.value = win_height;
			document.form.datetime.value = time;
			document.form.submit();
		}
	}

	function open_chat()
	{
		<?php if ( $sessionid && $requestid && !$session_ended ): ?>
			url = "chat.php?sessionid=<?php echo $sessionid ?>&sid=<?php echo $sid ?>&userid=<?php echo $admin['userID'] ?>&requestid=<?php echo $requestid ?>";
			location.href = url;
			parent.window.focus();
		<?php elseif ( $session_ended ): ?>
			alert( "<?php echo $LANG['CHAT_PARTYLEFTSESSION'] ?>" );
			parent.window.close();
		<?php elseif ( $session_busy ): ?>
			alert( "Party is currently on another support.  Can't initiate.  Window will now close." );
			parent.window.close();
		<?php endif; ?>
	}

	function opennewwin(url)
	{
		window.open(url, "newwin", "scrollbars=yes,menubar=yes,resizable=1,location=yes,toolbar=yes");
	}

//-->
</script>

<link href="css/layout.css" rel="stylesheet" type="text/css" />
<link href="themes/<?php echo $THEME ?>/style.css" rel="stylesheet" type="text/css" />
</head>

<body>
<form method="post" action="request.php" name="form" id="chatform">
<input type="hidden" name="action" value="request">
<input type="hidden" name="display_width" value="">
<input type="hidden" name="display_height" value="">
<input type="hidden" name="datetime" value="">
<input type="hidden" name="x" value="<?php echo $x ?>">
<input type="hidden" name="l" value="<?php echo $l ?>">
<input type="hidden" name="pagex" value="<?php echo $page ?>">
<div id="main">

	<?php if ( ( $action != "accept" ) && ( $action != "initiate" ) && ( $action != "op2op" ) && ( $action != "initiate_accept" ) ): ?>
	<div id="logo"><img src="<?php echo $logo ?>" alt="" border=0 /></div>
	<?php endif; ?>


	<?php
		// this page will call itself with action request. if there is error,
		// then print it out and ask them to try again.
		if ( $action == "request" ):
	?>
	<?php if ( $error ): ?>
		<big><font color="#FA2D01"><b><?php echo $error ?></b></font></big>
		<hr>
		<a href="java script:java script:history.go(-1)"><?php echo $LANG['WORD_BACK'] ?></a>
	<?php endif; ?>


	<?php
		// if comming from admin area (action = accept), then we don't
		// want to desplay the login screen.  the page will jump
		// to chat window automatically.
		elseif ( ( $action == "accept" ) || ( $action == "initiate" ) || ( $action == "op2op" ) || ( $action == "initiate_accept" ) ):
	?>


	<?php
		else:
		$isonline = $deptok = 0;
	?>
	<h1><?php echo $LANG['CHAT_REQUEST_TITLE'] ?></h1>

	<?php
		$department = AdminUsers_get_DeptInfo( $dbh, $deptid, $x );
		if ( $department['deptID'] ):
		if ( $total = AdminUsers_get_TotalDepartmentUsersOnline( $dbh, $deptid ) && !$blocked )
			$isonline = $deptok = 1;
		print "<input type=\"hidden\" name=\"deptid\" value=\"$department[deptID]\">";
	?>
	<br><br>

	<?php
		else:
		$departments = AdminUsers_get_AllDepartments( $dbh, $x, 0 );
	?>
	<p><?php echo $LANG['CHAT_REQUEST_SELECTDEPT'] ?></p>
	
	<div id="deptlist">
	<?php
		for ( $c = 0; $c < count( $departments ); ++$c )
		{
			$department = $departments[$c];
			$dept_name = stripslashes( $department['name'] );

			$status_string = "($LANG[WORD_OFFLINE])";
			$status_class = "<div class=\"offline\">";
			if ( $total = AdminUsers_get_TotalDepartmentUsersOnline( $dbh, $department['deptID'] ) && !$blocked )
			{
				$status_string = "($LANG[WORD_ONLINE]!)";
				$status_class = "<div class=\"online\">";
				$isonline = 1;
			}

			print "$status_class<label for=\"dept$department[deptID]\"><input type=\"radio\" id=\"dept$department[deptID]\"  value=\"$department[deptID]\" name=\"deptid\" value=1 class=\"radio\" /> $dept_name $status_string</label></div>";
			$deptok = 1;
		}

		if ( !$deptok )
		{
			print "<br><br><big>Please create your departments in the <a href=\"setup/adddept.php\" target=\"new\" OnClick=\"window.close()\">setup area</a>.</big>";
		}
	?>
	</div>
	<?php endif; ?>
	
	<div id="inputarea">
		<fieldset>
			<?php if ( !$isonline ): $button_text = "Submit"; ?>
				<input type="hidden" name="from_screen_name" value="offline">
				<input type="hidden" name="email" value="-@-.com">
				<input type="hidden" name="question" value=" ">
				<br>
				<?php if ( $deptok ): ?>
				<input type="button" class="button" name="send" value="<?php echo "$LANG[WORD_SEND] $LANG[WORD_EMAIL]" ?>" onclick="return do_submit();" />
				<?php endif; ?>
			<?php else: ?>
			<dl>
				<dt><label for="user_name"><?php echo $LANG['WORD_NAME'] ?></label></dt>
				<dd class="textbox"><input type="text" id="user_name" name="from_screen_name"  value="<?php echo isset( $_COOKIE['COOKIE_PHPLIVE_VLOGIN'] ) ? stripslashes( $_COOKIE['COOKIE_PHPLIVE_VLOGIN'] ) : "" ?>" onKeyPress="return noquotes(event)" /></dd>
			</dl>
			
			<dl>
				<dt><label for="email"><?php echo $LANG['WORD_EMAIL'] ?></label></dt>
				<dd class="textbox"><input type="text" id="email" name="email" value="<?php echo ( isset( $_COOKIE['COOKIE_PHPLIVE_VEMAIL'] ) && ( $_COOKIE['COOKIE_PHPLIVE_VEMAIL'] != "-@-.com" ) ) ? stripslashes( $_COOKIE['COOKIE_PHPLIVE_VEMAIL'] ) : "" ?>" /></dd>
			</dl>
			<label for="message"><?php echo ( $LANG['CHAT_REQUEST_QUESTION'] ) ? $LANG['CHAT_REQUEST_QUESTION'] : "What is your question?" ?></label>
			<textarea cols="25" rows="2" name="question" id="message" class="message1"></textarea>
			<input type="button" id="send" name="send" value="Chat" onclick="return do_submit();" />
			<?php endif; ?>
			
			<?php if ( file_exists( "$DOCUMENT_ROOT/admin/traffic/knowledge_search.php" ) && $aspinfo['knowledgebase'] ) : ?>
			<?php if ( !$isonline ) { print "<br><br><br>"; } ?><div id="kb_display"><a href="<?php echo $BASE_URL ?>/admin/traffic/knowledge_search.php?l=<?php echo $l ?>&x=<?php echo $x ?>&deptid=<?php echo $deptid ?>&"><b><?php echo $LANG['CLICK_HERE'] ?></b></a> <?php echo $LANG['KB_SEARCH'] ?></a></div>
			<?php endif; ?>
		</fieldset>
	</div>
<?php endif; ?>
	
<?php if ( ( $action != "accept" ) && ( $action != "initiate" ) && ( $action != "op2op" ) && ( $action != "initiate_accept" ) ): ?>
	<div id="options">
		 
	</div>
	
	<?php
		// because of tabbed browsers, we want to call a JavaScript window open function
		$branding = preg_replace( "/href=(.*?)( |>)/i", "href=\"java script:opennewwin( \\1 )\"\\2", $LANG['DEFAULT_BRANDING'] );
		$branding = preg_replace( "/target=(.*?)(>| >)/i", " >", $branding );
	?>
	<div id="copyright"><?php echo $branding ?> v<?php echo $PHPLIVE_VERSION ?> NULLED BY CHT</div>
<?php endif; ?>
</div>
</form>
</body>
</html>

 

Eu tenho na versao 3.1 e funcioana normal. inclusive traduzi ele todo para portugues. ta 100% rodando em um link para quem quizer testar e adquirir na versao traduzida por mim..

 

qqer coisa ta ai meu msn: jeansc75@hotmail.com

 

 

abraço

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Anderson WebMaster    0

Anderson WebMaster
Postado

Bem, faz o seguinte: Vai na pasta js e abre o arquivo xmlhttp.js. Apaga tudo e cola o seguinte código:

 

// IE support
if (window.ActiveXObject && !window.XMLHttpRequest) {
  window.XMLHttpRequest = function() {
    return new ActiveXObject((navigator.userAgent.toLowerCase().indexOf('msie 5') != -1) ? 'Microsoft.XMLHTTP' : 'Msxml2.XMLHTTP');
  };
}
// Gecko support
/* ;-) */
// Opera support
if (window.opera && !window.XMLHttpRequest) {
  window.XMLHttpRequest = function() {
    this.readyState = 0; // 0=uninitialized,1=loading,2=loaded,3=interactive,4=complete
    this.status = 0; // HTTP status codes
    this.statusText = '';
    this._headers = [];
    this._aborted = false;
    this._async = true;
    this.abort = function() {
      this._aborted = true;
    };
    this.getAllResponseHeaders = function() {
      return this.getAllResponseHeader('*');
    };
    this.getAllResponseHeader = function(header) {
      var ret = '';
      for (var i = 0; i < this._headers.length; i++) {
        if (header == '*' || this._headers[i].h == header) {
          ret += this._headers[i].h + ': ' + this._headers[i].v + '\n';
        }
      }
      return ret;
    };
    this.setRequestHeader = function(header, value) {
      this._headers[this._headers.length] = {h:header, v:value};
    };
    this.open = function(method, url, async, user, password) {
      this.method = method;
      this.url = url;
      this._async = true;
      this._aborted = false;
      if (arguments.length >= 3) {
        this._async = async;
      }
      if (arguments.length > 3) {
        // user/password support requires a custom Authenticator class
        opera.postError('XMLHttpRequest.open() - user/password not supported');
      }
      this._headers = [];
      this.readyState = 1;
      if (this.onreadystatechange) {
        this.onreadystatechange();
      }
    };
    this.send = function(data) {
      if (!navigator.javaEnabled()) {
        alert("XMLHttpRequest.send() - Java must be installed and enabled.");
        return;
      }
      if (this._async) {
        setTimeout(this._sendasync, 0, this, data);
        // this is not really asynchronous and won't execute until the current
        // execution context ends
      } else {
        this._sendsync(data);
      }
    }
    this._sendasync = function(req, data) {
      if (!req._aborted) {
        req._sendsync(data);
      }
    };
    this._sendsync = function(data) {
      this.readyState = 2;
      if (this.onreadystatechange) {
        this.onreadystatechange();
      }
      // open connection
      var url = new java.net.URL(new java.net.URL(window.location.href), this.url);
      var conn = url.openConnection();
      for (var i = 0; i < this._headers.length; i++) {
        conn.setRequestProperty(this._headers[i].h, this._headers[i].v);
      }
      this._headers = [];
      if (this.method == 'POST') {
        // POST data
        conn.setDoOutput(true);
        var wr = new java.io.OutputStreamWriter(conn.getOutputStream());
        wr.write(data);
        wr.flush();
        wr.close();
      }
      // read response headers
      // NOTE: the getHeaderField() methods always return nulls for me :(
      var gotContentEncoding = false;
      var gotContentLength = false;
      var gotContentType = false;
      var gotDate = false;
      var gotExpiration = false;
      var gotLastModified = false;
      for (var i = 0; ; i++) {
        var hdrName = conn.getHeaderFieldKey(i);
        var hdrValue = conn.getHeaderField(i);
        if (hdrName == null && hdrValue == null) {
          break;
        }
        if (hdrName != null) {
          this._headers[this._headers.length] = {h:hdrName, v:hdrValue};
          switch (hdrName.toLowerCase()) {
            case 'content-encoding': gotContentEncoding = true; break;
            case 'content-length'  : gotContentLength   = true; break;
            case 'content-type'    : gotContentType     = true; break;
            case 'date'            : gotDate            = true; break;
            case 'expires'         : gotExpiration      = true; break;
            case 'last-modified'   : gotLastModified    = true; break;
          }
        }
      }
      // try to fill in any missing header information
      var val;
      val = conn.getContentEncoding();
      if (val != null && !gotContentEncoding) this._headers[this._headers.length] = {h:'Content-encoding', v:val};
      val = conn.getContentLength();
      if (val != -1 && !gotContentLength) this._headers[this._headers.length] = {h:'Content-length', v:val};
      val = conn.getContentType();
      if (val != null && !gotContentType) this._headers[this._headers.length] = {h:'Content-type', v:val};
      val = conn.getDate();
      if (val != 0 && !gotDate) this._headers[this._headers.length] = {h:'Date', v:(new Date(val)).toUTCString()};
      val = conn.getExpiration();
      if (val != 0 && !gotExpiration) this._headers[this._headers.length] = {h:'Expires', v:(new Date(val)).toUTCString()};
      val = conn.getLastModified();
      if (val != 0 && !gotLastModified) this._headers[this._headers.length] = {h:'Last-modified', v:(new Date(val)).toUTCString()};
      // read response data
      var reqdata = '';
      var stream = conn.getInputStream();
      if (stream) {
        var reader = new java.io.BufferedReader(new java.io.InputStreamReader(stream));
        var line;
        while ((line = reader.readLine()) != null) {
          if (this.readyState == 2) {
            this.readyState = 3;
            if (this.onreadystatechange) {
              this.onreadystatechange();
            }
          }
          reqdata += line + '\n';
        }
        reader.close();
        this.status = 200;
        this.statusText = 'OK';
        this.responseText = reqdata;
        this.readyState = 4;
        if (this.onreadystatechange) {
          this.onreadystatechange();
        }
        if (this.onload) {
          this.onload();
        }
      } else {
        // error
        this.status = 404;
        this.statusText = 'Not Found';
        this.responseText = '';
        this.readyState = 4;
        if (this.onreadystatechange) {
          this.onreadystatechange();
        }
        if (this.onerror) {
          this.onerror();
        }
      }
    };
  };
}
// ActiveXObject emulation
if (!window.ActiveXObject && window.XMLHttpRequest) {
  window.ActiveXObject = function(type) {
    switch (type.toLowerCase()) {
      case 'microsoft.xmlhttp':
      case 'msxml2.xmlhttp':
        return new XMLHttpRequest();
    }
    return null;
  };
}
function initxmlhttp()
{
        var xmlhttp ;
        if ( !xmlhttp && typeof XMLHttpRequest!='undefined' )
        {
                try
                {
                        xmlhttp = new XMLHttpRequest() ;
                }
                catch (e)
                {
                        xmlhttp = false ;
                }
        }
        return xmlhttp;
}

E estará tudo resolvido.

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