[Arquivado] Tela "azul da morte"

[Cinelli 0]

Olá.

 

Não tenho bem certeza de que estou postando na categoria certa (caso esteja errado por favor me conduza ao assunto correto)

 

Meu computador está apresentando lentidão fora do comum e em alguns momentos aparece a TELA AZUL DA MORTE dizendo que ocorreu um erro grave na memória (qualquer coisa parecida com isso) e eu não sei mais oq fazer... já passei antivirus, antispyware, antimalware, passei a verificação de erro na inicialização, limpei o disco, limpei os logs, restaurei o sistema para uma data anterior para tentar corrigir uma eventual alteração indevida, e mais um monte de coisas mas o problema não é resolvido. Podem me ajudar? Por favor!

 

Segue um log do hijack:

 

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 15:35:03, on 09/09/2009

Platform: Windows Vista SP2 (WinNT 6.00.1906)

MSIE: Internet Explorer v8.00 (8.00.6001.18813)

Boot mode: Normal

 

Running processes:

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files\Spyware Doctor\pctsTray.exe

C:\Windows\system32\taskeng.exe

C:\Program Files\Windows Defender\MSASCui.exe

C:\Program Files\DellTPad\Apoint.exe

C:\Windows\RtHDVCpl.exe

C:\Windows\OEM13Mon.exe

C:\Windows\System32\rundll32.exe

C:\Windows\System32\rundll32.exe

C:\Windows\System32\WLTRAY.EXE

C:\Program Files\Avira\AntiVir Desktop\avgnt.exe

C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe

C:\Program Files\Dell Support Center\bin\sprtcmd.exe

C:\Windows\ehome\ehtray.exe

C:\Program Files\Dell\QuickSet\quickset.exe

C:\Windows\ehome\ehmsas.exe

C:\Program Files\DellTPad\HidFind.exe

C:\Program Files\DellTPad\Apntex.exe

C:\Program Files\Windows Media Player\wmpnscfg.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Windows Live\Messenger\msnmsgr.exe

C:\Program Files\Windows Live\Contacts\wlcomm.exe

C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE

C:\Users\Glenan Cinelli\Desktop\HiJackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://partnerpage.google.com/smallbiz.dell.com/pt-BR_br?hl=pt-BR&client=dell-row&channel=br-smb&ibd=4080826

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://partnerpage.google.com/smallbiz.dell.com/pt-BR_br?hl=pt-BR&client=dell-row&channel=br-smb&ibd=4080826

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer fornecido por Dell

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O1 - Hosts: ::1 localhost

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll

O2 - BHO: Auxiliar de Conexão do Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll

O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide

O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe

O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe

O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe

O4 - HKLM\..\Run: [OEM13Mon.exe] C:\Windows\OEM13Mon.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [NVHotkey] rundll32.exe C:\Windows\system32\nvHotkey.dll,Start

O4 - HKLM\..\Run: [broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe

O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min

O4 - HKLM\..\Run: [iSTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"

O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"

O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe

O4 - Global Startup: QuickSet.lnk = C:\Program Files\Dell\QuickSet\quickset.exe

O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000

O8 - Extra context menu item: Sothink SWF Catcher - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll

O9 - Extra button: Enviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: &Enviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL

O9 - Extra button: Sothink SWF Catcher - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm

O9 - Extra 'Tools' menuitem: Sothink SWF Catcher - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm

O13 - Gopher Prefix:

O17 - HKLM\System\CCS\Services\Tcpip\..\{F15ED3D7-7B7D-4598-8C71-4D0C3D243351}: NameServer = 200.204.0.10 200.204.0.138

O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll

O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL

O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Windows\system32\AERTSrv.exe

O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe

O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe

O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Extensis\Extensis Suitcase 11\Bonjour\mDNSResponder.exe

O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: Gerenciador do Google Desktop 5.7.801.7324 (GoogleDesktopManager-010708-104812) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe

O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe

O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe

O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

O23 - Service: @%SystemRoot%\System32\TuneUpDefragService.exe,-1 (TuneUp.Defrag) - TuneUp Software - C:\Windows\System32\TuneUpDefragService.exe

O23 - Service: @%SystemRoot%\System32\TUProgSt.exe,-1 (TuneUp.ProgramStatisticsSvc) - TuneUp Software - C:\Windows\System32\TUProgSt.exe

O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE

 

--

End of file - 8218 bytes

 

 

Obrigado mais uma vez pela atenção e pela ajuda!

[Traks 6]

Você poderia colocar a configuração completa do seu computador.

 

assim podemos saber qual o motivo da lentidão etc etc

[hargon 64]

Tópico movido.

 

Origem: Dúvidas gerais :seta: Destino: Segurança & Malwares

[Cinelli 0]

Obrigado pela ajuda.

 

Segue breve descrição da minha máquina.

 

processador Core 2 Duo T5670, 1800 MHz (9 x 200)

4 GB de RAM

Placa de vídeo nVIDIA GeForce 8400M GS (Dell) Video Adapter de 128

 

se precisar de mais alguma coisa eu posto aki.

 

Obrigado!!!

[Mário Monteiro 179]

algum analista pode assumir este tópico?

[Mário Monteiro 179]

Tópico Arquivado

 

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