meu desktop não aparece

maurozinn · Dezembro 17, 2006

bom, acredito q esse tipo de coisa é comum nesse forum já q o encontrei fazendo uma busca sobre esse assunto

meu desktop e menu do iniciar sumiram

pelo q eu entendi em tópicos anteriores essas informações são necessárias :

Logfile of HijackThis v1.99.1

Scan saved at 16:56:54, on 17/12/2006

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\ARQUIV~1\Grisoft\AVGFRE~1\avgamsvr.exe

C:\ARQUIV~1\Grisoft\AVGFRE~1\avgupsvc.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\system32\pctspk.exe

C:\Arquivos de programas\Analog Devices\SoundMAX\SMAgent.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\explorer.exe

C:\WINDOWS\system32\wscntfy.exe

C:\Arquivos de programas\Internet Explorer\iexplore.exe

C:\Arquivos de programas\MSN Messenger\msnmsgr.exe

C:\WINDOWS\system32\svchost.exe

C:\DOCUME~1\Mauro\CONFIG~1\Temp\Rar$EX00.750\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.oi.com.br

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer fornecido por Oi Internet

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

F2 - REG:system.ini: Shell=C:\WINDOWS\system32\explore.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Arquivos de programas\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Arquivos de programas\Arquivos comuns\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: AlxTB BHO - {F1FABE79-25FC-46de-8C5A-2C6DB9D64333} - C:\WINDOWS\system32\AlxTB1.dll

O3 - Toolbar: Alexa - {3CEFF6CD-6F08-4e4d-BCCD-FF7415288C3B} - C:\WINDOWS\system32\SHDOCVW.DLL

O4 - HKLM\..\Run: [AVG7_CC] C:\ARQUIV~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP

O4 - HKLM\..\Run: [AVG7_EMC] C:\ARQUIV~1\Grisoft\AVGFRE~1\avgemc.exe

O4 - HKLM\..\Run: [Zone Labs Client] "C:\Arquivos de programas\Zone Labs\ZoneAlarm\zlclient.exe"

O4 - HKLM\..\Run: [speedOptimizer] C:\ARQUIV~1\SPEEDO~1\SPO.EXE -s

O4 - HKLM\..\Run: [services] C:\WINDOWS\system32\service\services.exe

O4 - HKLM\..\Run: [defender] C:\\defender24.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [DAEMON Tools] "D:\DAEMON Tools\daemon.exe" -lang 1033

O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Arquivos de programas\Spybot - Search & Destroy\TeaTimer.exe

O4 - HKCU\..\Run: [shell] "C:\Arquivos de programas\Arquivos comuns\Microsoft Shared\Web Folders\ibm00001.exe"

O4 - HKCU\..\Run: [WinMedia] C:\nlvpbs.exe3072.exe

O4 - HKCU\..\Run: [Trust Cleaner] "C:\Arquivos de programas\Trust Cleaner\Trust Cleaner.exe"

O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\ARQUIV~1\Nero\data\xtras\mssysmgr.exe

O4 - HKCU\..\Run: [NBJ] "D:\Nero\nero\Nero BackItUp\NBJ.exe"

O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\GetFlash.exe

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Arquivos de programas\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: hamachi.lnk = D:\Hamachi\hamachi.exe

O8 - Extra context menu item: &Download with &DAP - C:\Arquivos de programas\DAP\dapextie.htm

O8 - Extra context menu item: Download &all with DAP - C:\Arquivos de programas\DAP\dapextie2.htm

O8 - Extra context menu item: See Related Links - http://client.alexa.com/holiday/script/actions/related.htm

O8 - Extra context menu item: Write a Review... - http://client.alexa.com/holiday/script/actions/review.htm

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe

O14 - IERESET.INF: SEARCH_PAGE_URL=&http://home.microsoft.com/intl/br/access/allinone.asp

O14 - IERESET.INF: START_PAGE_URL=http://www.oi.com.br

O16 - DPF: {1754A1BA-A1DF-4F10-B199-AA55AA1A120F} (InstallerBehaviorFactory Class) - https://signup.msn.com/pages/MsnInstC.cab

O16 - DPF: {33331111-1111-1111-1111-615111193427} -

O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by114fd.bay114.hotmail.msn.com/resources/MsnPUpld.cab

O16 - DPF: {6BD64452-2FDD-400E-AB25-EEF93895A2A1} (Gazzag Chat) - http://www.gazzag.com/gim/gazzagchatctl.cab

O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab

O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmesse...pdownloader.cab

O16 - DPF: {CC5C7FFD-E058-4390-A22A-FD08CCD9A3CE} (JoyOnPlay Control) - http://www.pangonline.com.br/common/com/ongamenet.cab

O16 - DPF: {CT id=e codeBase=http://www.www2.p0rt2.com/files/epl29bf2.cab classid=clsid:33331111-1111-1111-1111-615111193427} -

O16 - DPF: {D7BF3304-138B-4DD5-86EE-491BB6A2286C} - http://www.azebar.com/1/sux.cab

O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by114fd.bay114.hotmail.msn.com/activex/HMAtchmt.ocx

O16 - DPF: {F551F1D7-53FA-416B-8B25-58A85D8F97A0} (GrabMailAddresses Class) - http://www.gazzag.com/imp/grabmail.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{F3D527A3-93FE-43CB-AB6D-394D9D26F9DB}: NameServer = 200.222.0.34 200.202.193.75

O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\ARQUIV~1\MSNMES~1\MSGRAP~1.DLL

O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\ARQUIV~1\MSNMES~1\MSGRAP~1.DLL

O20 - Winlogon Notify: Group Policy - C:\WINDOWS\system32\u6rulg9916.dll (file missing)

O20 - Winlogon Notify: policies - C:\WINDOWS\system32\gpr2l39o1.dll (file missing)

O20 - Winlogon Notify: SMDEn - C:\WINDOWS\system32\f8j20i1oe8.dll (file missing)

O21 - SSODL: DCOM Server - {2C1CD3D7-86AC-4068-93BC-A02304BB8C34} - (no file)

O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\ARQUIV~1\Grisoft\AVGFRE~1\avgamsvr.exe

O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\ARQUIV~1\Grisoft\AVGFRE~1\avgupsvc.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe

O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Arquivos de programas\Analog Devices\SoundMAX\SMAgent.exe

pesso ajuda e ja agradeço

Sam Spade · Dezembro 18, 2006

Olá maurozinn! O PC está muito infectado. Nesta etapa inicial, o problema poderá não ser sanado, mas eliminará vários arquivos maliciosos. Baixe > SmitFraudFix

Antes de prosseguir, desabilite a proteção do seu anti vírus. Extraia os arquivos do SmitFraudFix para o seu desktop.

Reinicie o PC e aperte F8 intermitentemente. No menu que vai aparecer, escolha: modo seguro.

Dê um duplo-clique em smitfraudfix.cmd.

Escolha a opção 2.

Quando perguntar Do you want to clean the registry? , escolha o sim (y).

Reinicie em modo normal, habilite novamente o seu anti vírus, faça um scan com o HijackThis e salve/poste o log, juntamente com o log do SmitFraudFix (rapport.txt), que encontrará em C:\

OBS: o seu tópico foi movido para esta área pois foi aberto no local errado. Continue aqui, clicando em Responder no seu próximo post.

maurozinn · Dezembro 18, 2006

opa, obrigado por me ajudar nesta etapa, ja aavia deduzido q averia etapas subsequentes..

o modo polido mas tbm de facil intendimento com o qual vcs postam as soluções nesse foram ajudam mto no entendimento de termos tecnicos de informatica..

msm me considerando um "usuario domestico avançado" com suposto grande entedimento em softwere e hardwere me vi sem condições sanar este problema sozinho.

gostaria de parabenizar o forum pela ajuda q vces deponibilizam aq.

bom, vamos la:

____________________________________________________

aq estão os logs pedidos.

log do smitfraudfix:

SmitFraudFix v2.131

Scan done at 13:51:15,98, seg 18/12/2006

Run from C:\Documents and Settings\Mauro\Desktop

OS: Microsoft Windows XP [versÆo 5.1.2600] - Windows_NT

The filesystem type is NTFS

Fix run in safe mode

»»»»»»»»»»»»»»»»»»»»»»»» Before SmitFraudFix

!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri

Search SharedTaskScheduler's .dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]

"{24E27EA9-FCF3-444F-BD80-20543BA5D946}"="Trustworking System Class"

[HKEY_CLASSES_ROOT\CLSID\{24E27EA9-FCF3-444F-BD80-20543BA5D946}\InProcServer32]

@="C:\DOCUME~1\Mauro\CONFIG~1\Temp\wschtm35.dll"

[HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{24E27EA9-FCF3-444F-BD80-20543BA5D946}\InProcServer32]

@="C:\DOCUME~1\Mauro\CONFIG~1\Temp\wschtm35.dll"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]

"{2C1CD3D7-86AC-4068-93BC-A02304BB8C34}"="DCOM Server"

»»»»»»»»»»»»»»»»»»»»»»»» Killing process

»»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix

GenericRenosFix by S!Ri

»»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files

C:\WINDOWS\keyboard1.dat Deleted

C:\WINDOWS\system32\alxres.dll Deleted

»»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files

»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System

!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]

"System"=""

»»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning

Registry Cleaning done.

»»»»»»»»»»»»»»»»»»»»»»»» After SmitFraudFix

!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri

Search SharedTaskScheduler's .dll

»»»»»»»»»»»»»»»»»»»»»»»» End

_______________________________________________

log do hijackthis:

Logfile of HijackThis v1.99.1

Scan saved at 15:13:48, on 18/12/2006

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\ARQUIV~1\Grisoft\AVGFRE~1\avgamsvr.exe

C:\ARQUIV~1\Grisoft\AVGFRE~1\avgupsvc.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\system32\pctspk.exe

C:\Arquivos de programas\Analog Devices\SoundMAX\SMAgent.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\explorer.exe

C:\Arquivos de programas\Internet Explorer\iexplore.exe

C:\WINDOWS\system32\wscntfy.exe

C:\Arquivos de programas\Grisoft\AVG Free\avgwb.dat

C:\Arquivos de programas\Grisoft\AVG Free\avginet.exe

D:\WinRAR\WinRAR.exe

C:\DOCUME~1\Mauro\CONFIG~1\Temp\Rar$EX00.047\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer fornecido por Oi Internet

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

F2 - REG:system.ini: Shell=C:\WINDOWS\system32\explore.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Arquivos de programas\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Arquivos de programas\Arquivos comuns\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: AlxTB BHO - {F1FABE79-25FC-46de-8C5A-2C6DB9D64333} - (no file)