[Arquivado] Problemas com Windows live messenger

[ifrittt 0]

Bom há alguns dias venho tendo problemas com o windows live messenger, nao consigo me conectar e por isso acho que meu computador pegou alguma coisa. O erro que aparece é o 800401f3. Ja tentei tudo que aparece no suporte do msn.

[Shine 0]

Olá

 

Podemos analisar um log do Hijackthis para descobrir seu problema.

 

1. Baixe o programa atualizado do HijackThis.

 

Salve o programa numa pasta no C:\ (Ex: C:\HijackThis\HijackThis.exe)

 

- Abra o HijackThis, clique em Do a system scan and save a logfile

 

- Copie o log salvo na pasta HijackThis e cole-o na sua resposta para prosseguirmos.

 

Abraços!

[ifrittt 0]

Logfile of HijackThis v1.99.1

Scan saved at 19:39:36, on 30/10/2007

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\Arquivos de programas\Panda Security\Panda Antivirus 2008\pavsrv51.exe

C:\Arquivos de programas\Panda Security\Panda Antivirus 2008\AVENGINE.EXE

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\Arquivos de programas\Java\jre1.6.0_03\bin\jusched.exe

C:\Arquivos de programas\iTunes\iTunesHelper.exe

C:\ARQUIV~1\Sony\SONICS~1\SsAAD.exe

C:\Arquivos de programas\Arquivos comuns\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe

C:\WINDOWS\system32\bgsvcgen.exe

C:\Arquivos de programas\Roxio\Media Experience\DMXLauncher.exe

C:\Arquivos de programas\Arquivos comuns\Microsoft Shared\VS7Debug\mdm.exe

C:\Arquivos de programas\Roxio\Drag-to-Disc\DrgToDsc.exe

C:\Arquivos de programas\Panda Security\Panda Antivirus 2008\APVXDWIN.EXE

C:\Arquivos de programas\NetLimiter 2 Pro\nlsvc.exe

C:\WINDOWS\system32\ctfmon.exe

C:\WINDOWS\System32\nvsvc32.exe

C:\Arquivos de programas\Panda Security\Panda Antivirus 2008\PsCtrls.exe

C:\Arquivos de programas\Adobe\Acrobat 6.0\Distillr\acrotray.exe

C:\Arquivos de programas\Panda Security\Panda Antivirus 2008\PsImSvc.exe

C:\Arquivos de programas\Microsoft Office\Office10\msoffice.exe

C:\WINDOWS\system32\RioMSC.exe

C:\Arquivos de programas\iPod\bin\iPodService.exe

C:\Arquivos de programas\Arquivos comuns\Sony Shared\AVLib\SSScsiSV.exe

C:\Arquivos de programas\NetLimiter 2 Pro\NLClient.exe

C:\Arquivos de programas\Arquivos comuns\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe

C:\Arquivos de programas\Panda Security\Panda Antivirus 2008\WebProxy.exe

C:\Arquivos de programas\Mozilla Firefox\firefox.exe

C:\Documents and Settings\Robson\Desktop\HijackThis.exe

 

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = &http://home.microsoft.com/intl/br/access/allinone.asp

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Arquivos de programas\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: CompSegIB - {2E3C3651-B19C-4DD9-A979-901EC3E930AF} - C:\Arquivos de programas\Scpad\scpsssh2.dll

O2 - BHO: Flashget Catch Url Class - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - C:\Arquivos de programas\FlashGet\jccatch.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Arquivos de programas\Java\jre1.6.0_03\bin\ssv.dll

O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\ARQUIV~1\mcafee\VIRUSS~1\scriptcl.dll (file missing)

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\arquivos de programas\google\googletoolbar3.dll

O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Arquivos de programas\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Arquivos de programas\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll

O2 - BHO: G-Buster Browser Defense Unibanco - {C41A1C0E-EA6C-11D4-B1B8-444553540008} - (no file)

O2 - BHO: FlashFXP Helper for Internet Explorer - {E5A1691B-D188-4419-AD02-90002030B8EE} - C:\ARQUIV~1\FlashFXP\IEFlash.dll

O2 - BHO: gFlash Class - {F156768E-81EF-470C-9057-481BA8380DBA} - C:\Arquivos de programas\FlashGet\getflash.dll

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Arquivos de programas\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll

O3 - Toolbar: FlashGet - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\Arquivos de programas\FlashGet\fgiebar.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\arquivos de programas\google\googletoolbar3.dll

O4 - HKLM\..\Run: [CHotkey] mHotkey.exe

O4 - HKLM\..\Run: [soundMan] SOUNDMAN.EXE

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Arquivos de programas\Java\jre1.6.0_03\bin\jusched.exe"

O4 - HKLM\..\Run: [iTunesHelper] "C:\Arquivos de programas\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [ssAAD.exe] C:\ARQUIV~1\Sony\SONICS~1\SsAAD.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Arquivos de programas\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [RoxWatchTray] "C:\Arquivos de programas\Arquivos comuns\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"

O4 - HKLM\..\Run: [DMXLauncher] "C:\Arquivos de programas\Roxio\Media Experience\DMXLauncher.exe"

O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Arquivos de programas\Roxio\Drag-to-Disc\DrgToDsc.exe"

O4 - HKLM\..\Run: [APVXDWIN] "C:\Arquivos de programas\Panda Security\Panda Antivirus 2008\APVXDWIN.EXE" /s

O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [swg] C:\Arquivos de programas\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe

O4 - HKCU\..\Run: [msnmsgr] "C:\Arquivos de programas\MSN Messenger\msnmsgr.exe" /background

O4 - Startup: Adobe Gamma.lnk = C:\Arquivos de programas\Arquivos comuns\Adobe\Calibration\Adobe Gamma Loader.exe

O4 - Global Startup: Assistente do Acrobat.lnk = C:\Arquivos de programas\Adobe\Acrobat 6.0\Distillr\acrotray.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Arquivos de programas\Microsoft Office\Office10\OSA.EXE

O8 - Extra context menu item: &Download All with FlashGet - C:\Arquivos de programas\FlashGet\jc_all.htm

O8 - Extra context menu item: &Download with FlashGet - C:\Arquivos de programas\FlashGet\jc_link.htm

O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\ARQUIV~1\MICROS~2\Office10\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Arquivos de programas\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Arquivos de programas\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\ARQUIV~1\FlashGet\flashget.exe

O9 - Extra 'Tools' menuitem: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\ARQUIV~1\FlashGet\flashget.exe

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe

O10 - Broken Internet access because of LSP provider 'c:\arquivos de programas\bonjour\mdnsnsp.dll' missing

O14 - IERESET.INF: SEARCH_PAGE_URL=&http://home.microsoft.com/intl/br/access/allinone.asp

O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineS...er.cab31267.cab

O16 - DPF: {48884C41-EFAC-433D-958A-9FADAC41408E} (EGamesPlugin Class) - https://www.e-games.com.my/com/EGamesPlugin.cab

O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab

O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab

O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab

O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/m...,23/mcgdmgr.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{EDB6191A-58EC-4839-8F58-F79D14FB5A7A}: NameServer = 200.204.0.138,200.204.0.10

O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\ARQUIV~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL

O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\ARQUIV~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL

O20 - Winlogon Notify: avldr - C:\WINDOWS\SYSTEM32\avldr.dll

O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll

O21 - SSODL: CompIBBrd - {A3717295-941D-416F-9384-ED1736729F1C} - C:\Arquivos de programas\Scpad\scpLIB.dll

O23 - Service: Adobe LM Service - Adobe Systems - C:\Arquivos de programas\Arquivos comuns\Adobe Systems Shared\Service\Adobelmsvc.exe

O23 - Service: Apache - Unknown owner - C:\SERV-N\apache\Apache.exe" --ntservice (file missing)

O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exe

O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Unknown owner - C:\Arquivos de programas\Bonjour\mDNSResponder.exe (file missing)

O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Arquivos de programas\Arquivos comuns\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Arquivos de programas\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Arquivos de programas\Arquivos comuns\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: iPodService - Apple Computer, Inc. - C:\Arquivos de programas\iPod\bin\iPodService.exe

O23 - Service: McAfee Network Agent (McNASvc) - Unknown owner - c:\arquivos de programas\arquivos comuns\mcafee\mna\mcnasvc.exe (file missing)

O23 - Service: MSCSPTISRV - Sony Corporation - C:\Arquivos de programas\Arquivos comuns\Sony Shared\AVLib\MSCSPTISRV.exe

O23 - Service: MySQL - Unknown owner - \SERV-N\apache\mysql\bin\mysqld-nt.exe (file missing)

O23 - Service: NetLimiter (nlsvc) - Locktime Software - C:\Arquivos de programas\NetLimiter 2 Pro\nlsvc.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

O23 - Service: PACSPTISVR - Sony Corporation - C:\Arquivos de programas\Arquivos comuns\Sony Shared\AVLib\PACSPTISVR.exe

O23 - Service: Panda Software Controller - Panda Software International - C:\Arquivos de programas\Panda Security\Panda Antivirus 2008\PsCtrls.exe

O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software International - C:\Arquivos de programas\Panda Security\Panda Antivirus 2008\pavsrv51.exe

O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software International - C:\Arquivos de programas\Panda Security\Panda Antivirus 2008\PsImSvc.exe

O23 - Service: Rio MSC Manager (RioMSC) - Digital Networks North America, Inc. - C:\WINDOWS\system32\RioMSC.exe

O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Arquivos de programas\Arquivos comuns\Sonic Shared\RoxioUPnPRenderer9.exe

O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Arquivos de programas\Arquivos comuns\Sonic Shared\RoxioUpnpService9.exe

O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Arquivos de programas\Arquivos comuns\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe

O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Arquivos de programas\Arquivos comuns\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe

O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Arquivos de programas\Arquivos comuns\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe

O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)

O23 - Service: Sandra Data Service (SandraDataSrv) - SiSoftware - C:\Arquivos de programas\SiSoftware\SiSoftware Sandra Lite 2007.SP1\Win32\RpcDataSrv.exe

O23 - Service: Sandra Service (SandraTheSrv) - SiSoftware - C:\Arquivos de programas\SiSoftware\SiSoftware Sandra Lite 2007.SP1\RpcSandraSrv.exe

O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Arquivos de programas\Arquivos comuns\Sony Shared\AVLib\SPTISRV.exe

O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Arquivos de programas\Arquivos comuns\Sony Shared\AVLib\SSScsiSV.exe

O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Arquivos de programas\Arquivos comuns\SureThing Shared\stllssvr.exe

O23 - Service: Windows Live Setup Service (WLSetupSvc) - Unknown owner - C:\Arquivos de programas\Windows Live\installer\WLSetupSvc.exe

[Shine 0]

Olá.

 

O log do Hijackthis não mostrou nada anormal, mas vamos verificar de outras formas até encontrar o problema.

 

Faça um scan online com:

http://www.kaspersky.com/virusscanner

 

Depois copie o resultado e cole-o na sua resposta para prosseguirmos.

 

Abraços!

[Shine 0]

TÓPICO ARQUIVADO

 

Como o autor não respondeu por mais de 20 dias, o tópico foi arquivado.

 

Caso você seja o autor do tópico e quer reabrir, envie uma mensagem privada

para um moderador da área juntamente com o link para este tópico e explique

o motivo da reabertura.