[Arquivado] Não consigo instalar antivirus.

danmex · Outubro 24, 2009

Boa Noite..

nao consigo instalar o avira no meu pc :(

aki vai o log do Hijackthis

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 21:46:34, on 23/10/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\windowsmp.exe

C:\WINDOWS\RTHDCPL.EXE

C:\WINDOWS\system32\igfxtray.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\Arquivos de programas\Winamp\Winampa.exe

C:\WINDOWS\system32\XP-83C4F380.EXE

C:\Arquivos de programas\Arquivos comuns\Ahead\Lib\NMBgMonitor.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Arquivos de programas\RALINK\Common\RaUI.exe

C:\Arquivos de programas\Photodex\ProShowGold\ScsiAccess.exe

C:\Arquivos de programas\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\WINDOWS\system32\N2-A87EC.EXE

C:\DOCUME~1\lanay\CONFIG~1\Temp\Diretório temporário 1 para HiJackThis.zip\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = bcgdf

R3 - URLSearchHook: Barra de Ferramentas do Yahoo! com bloqueador de pop-up - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)

R3 - URLSearchHook: Bitroad Toolbar - {be3082d1-7613-45f6-8d29-63206a444213} - C:\Arquivos de programas\Bitroad\tbBit0.dll

R3 - URLSearchHook: MyPlayCity Toolbar - {4724c5d8-dfa7-417a-a2f5-1eabfee9b4ac} - C:\Arquivos de programas\MyPlayCity\tbMyPl.dll

F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,,C:\WINDOWS\system32\init.exe,

O2 - BHO: Facilitador de Leitor de Link Adobe PDF - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Arquivos de programas\Arquivos comuns\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: MyPlayCity Toolbar - {4724c5d8-dfa7-417a-a2f5-1eabfee9b4ac} - C:\Arquivos de programas\MyPlayCity\tbMyPl.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Arquivos de programas\Google\Google Toolbar\GoogleToolbar_32.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Arquivos de programas\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll

O2 - BHO: Bitroad Toolbar - {be3082d1-7613-45f6-8d29-63206a444213} - C:\Arquivos de programas\Bitroad\tbBit0.dll

O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Arquivos de programas\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll

O3 - Toolbar: Bitroad Toolbar - {be3082d1-7613-45f6-8d29-63206a444213} - C:\Arquivos de programas\Bitroad\tbBit0.dll

O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Arquivos de programas\Google\Google Toolbar\GoogleToolbar_32.dll

O3 - Toolbar: MyPlayCity Toolbar - {4724c5d8-dfa7-417a-a2f5-1eabfee9b4ac} - C:\Arquivos de programas\MyPlayCity\tbMyPl.dll

O4 - HKLM\..\Run: [windowsmp] C:\WINDOWS\windowsmp.exe

O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [WinampAgent] "C:\Arquivos de programas\Winamp\Winampa.exe"

O4 - HKLM\..\Run: [XP-83C4F380] C:\WINDOWS\system32\XP-83C4F380.EXE

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Arquivos de programas\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [Trans Mapi Coal Software] C:\Documents and Settings\All Users\Dados de aplicativos\FLAG GLUE TRANS MAPI\heart two.exe

O4 - HKLM\..\Run: [Adobe ARM] "C:\Arquivos de programas\Arquivos comuns\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKCU\..\Run: [bgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Arquivos de programas\Arquivos comuns\Ahead\Lib\NMBgMonitor.exe"

O4 - HKCU\..\Run: [MSMSGS] "C:\Arquivos de programas\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [swg] "C:\Arquivos de programas\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\lanay\Configurações locais\Dados de aplicativos\Google\Update\GoogleUpdate.exe" /c

O4 - HKCU\..\Run: [bAITSTYLE] C:\DOCUME~1\lanay\DADOSD~1\MPEGDV~1\Safelogoreal.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - Startup: ¡¡¡¡¡¡.lnk = C:\WINDOWS\system32\XP-83C4F380.EXE

O4 - Global Startup: Ralink Wireless Utility.lnk = C:\Arquivos de programas\RALINK\Common\RaUI.exe

O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\ARQUIV~1\MICROS~2\Office12\EXCEL.EXE/3000

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe

O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll

O14 - IERESET.INF: SEARCH_PAGE_URL=&http://home.microsoft.com/intl/br/access/allinone.asp

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Arquivos de programas\Yahoo!\Common\yinsthelper.dll

O17 - HKLM\System\CCS\Services\Tcpip\..\{D9FFACD4-AD7C-4984-A24C-1F9A9D244BA8}: NameServer = 192.168.254.254

O17 - HKLM\System\CCS\Services\Tcpip\..\{DA1781A8-51CD-434B-AD1B-A00B292CCDB7}: NameServer = 192.168.1.1

O23 - Service: 27E93FBE - Unknown owner - C:\WINDOWS\system32\2DEF22E5.EXE

O23 - Service: Google Software Updater (gusvc) - Google - C:\Arquivos de programas\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Arquivos de programas\Arquivos comuns\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: ScsiAccess - Unknown owner - C:\Arquivos de programas\Photodex\ProShowGold\ScsiAccess.exe

--

End of file - 6688 bytes

PedroN · Outubro 24, 2009

Baixe o Malwarebytes dê um destes locais abaixo:

Link 1

Link 2

-- Salve o programa no seu Desktop (área de trabalho)

• Dê um duplo clique no programa para executá-lo.

• Atualize o programa Malwarebytes.

• Escolha a Verificação Completa (Tenha paciência, é um pouco demorado)

• Desabilite o seu Antivírus e AntiSpyware , geralmente através de um clique direito sobre o ícone da bandeja do sistema. Eles podem interferir na execução da ferramenta.

• Quando o scan estiver completo, clique em Ok, depois em Mostrar Resultados para ver o log.

• Lembrando que, se algo for detectado, clique no botão remover para remoção. (Importante).

• O log do programa será aberto automaticamente para você.

• Poste-o na sua próxima resposta juntamente com um novo log do hijackThis.

Ps:. Em computadores muitos infectados, a ferramenta a informa uma opção informando que o computador deve ser reiniciado, por favor. Faça-o imediatamente.

danmex · Outubro 27, 2009

Boa noite PedroN

aqui vai os log que você pediu

=)

Malwarebytes' Anti-Malware 1.41

Versão do banco de dados: 2775

Windows 5.1.2600 Service Pack 3

27/10/2009 18:37:20

mbam-log-2009-10-27 (18-37-13).txt

Tipo de Verificação: Completa (C:\|D:\|E:\|)

Objetos verificados: 143433

Tempo decorrido: 22 minute(s), 4 second(s)

Processos da Memória infectados: 0

Módulos de Memória Infectados: 0

Chaves do Registro infectadas: 4

Valores do Registro infectados: 3

Ítens do Registro infectados: 2

Pastas infectadas: 1

Arquivos infectados: 29

Processos da Memória infectados:

(Nenhum ítem malicioso foi detectado)

Módulos de Memória Infectados:

(Nenhum ítem malicioso foi detectado)

Chaves do Registro infectadas:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{99esp9c2-4fed-15cf-aae5-62cb5f2x4512} (Generic.Bot.H) -> No action taken.

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\4lli (Worm.AutoRun) -> No action taken.

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\4lli (Worm.AutoRun) -> No action taken.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\4lli (Worm.AutoRun) -> No action taken.

Valores do Registro infectados:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\windowsmp (Worm.AutoRun) -> No action taken.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\taskman (Trojan.Agent) -> No action taken.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\xp-83c4f380 (Trojan.Agent) -> No action taken.

Ítens do Registro infectados:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Folder\Hidden\SHOWALL\CheckedValue (Hijack.System.Hidden) -> Bad: (0) Good: (1) -> No action taken.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Hijack.Userinit) -> Bad: (C:\WINDOWS\system32\userinit.exe,,C:\WINDOWS\system32\init.exe,) Good: (Userinit.exe) -> No action taken.

Pastas infectadas:

C:\Documents and Settings\lanay\Configurações locais\Temp\E_4 (Worm.AutoRun) -> No action taken.

Arquivos infectados:

C:\RECYCLER\S-1-5-21-1254416572-1263425100-317347820-0350\system.exe (Generic.Bot.H) -> No action taken.

C:\WINDOWS\system32\7a9cd3.exe (Trojan.Siggen) -> No action taken.

C:\WINDOWS\system32\8X-571F1.EXE (Trojan.Siggen) -> No action taken.

C:\Documents and Settings\lanay\Configurações locais\Temp\E_4\com.run (Worm.AutoRun) -> No action taken.

C:\Documents and Settings\lanay\Configurações locais\Temp\E_4\dp1.fne (Worm.AutoRun) -> No action taken.

C:\Documents and Settings\lanay\Configurações locais\Temp\E_4\eAPI.fne (Worm.AutoRun) -> No action taken.

C:\Documents and Settings\lanay\Configurações locais\Temp\E_4\internet.fne (Worm.AutoRun) -> No action taken.

C:\Documents and Settings\lanay\Configurações locais\Temp\E_4\krnln.fnr (Worm.AutoRun) -> No action taken.

C:\Documents and Settings\lanay\Configurações locais\Temp\E_4\RegEx.fnr (Worm.AutoRun) -> No action taken.

C:\Documents and Settings\lanay\Configurações locais\Temp\E_4\shell.fne (Worm.AutoRun) -> No action taken.

C:\Documents and Settings\lanay\Configurações locais\Temp\E_4\spec.fne (Worm.AutoRun) -> No action taken.

C:\autorun.inf (SuspectAutorun.Rootdrive.H) -> No action taken.

C:\explorer.exe (Worm.AutoRun) -> No action taken.

C:\Documents and Settings\lanay\Menu Iniciar\Programas\Inicializar\¡¡¡¡¡¡.lnk (Worm.AutoRun) -> No action taken.

C:\WINDOWS\system32\com.run (Trojan.Banker) -> No action taken.

C:\WINDOWS\system32\dp1.fne (Worm.AutoRun) -> No action taken.

C:\WINDOWS\system32\eAPI.fne (Worm.AutoRun) -> No action taken.

C:\WINDOWS\system32\internet.fne (Worm.AutoRun) -> No action taken.

C:\WINDOWS\system32\krnln.fnr (Trojan.Agent) -> No action taken.

C:\WINDOWS\system32\og.dll (Worm.AutoRun) -> No action taken.

C:\WINDOWS\system32\og.EDT (Worm.AutoRun) -> No action taken.

C:\WINDOWS\system32\RegEx.fnr (Worm.AutoRun) -> No action taken.

C:\WINDOWS\system32\shell.fne (Worm.AutoRun) -> No action taken.

C:\WINDOWS\system32\spec.fne (Worm.AutoRun) -> No action taken.

C:\WINDOWS\system32\ul.dll (Worm.AutoRun) -> No action taken.

C:\WINDOWS\Windowsmp.exe (Worm.AutoRun) -> No action taken.

C:\WINDOWS\yoos.b (Worm.AutoRun) -> No action taken.

C:\WINDOWS\system32\XP-83C4F380.EXE (Trojan.Agent) -> No action taken.

C:\WINDOWS\Media\smss.exe (Heuristics.Reserved.Word.Exploit) -> No action taken.

hickjathis

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 18:42:41, on 27/10/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\RTHDCPL.EXE

C:\WINDOWS\system32\igfxtray.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\Arquivos de programas\Winamp\Winampa.exe

C:\Arquivos de programas\Adobe\Reader 8.0\Reader\Reader_sl.exe

C:\WINDOWS\system\Curriculum.com

C:\Arquivos de programas\Arquivos comuns\Ahead\Lib\NMBgMonitor.exe

C:\Arquivos de programas\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Arquivos de programas\RALINK\Common\RaUI.exe

C:\Arquivos de programas\MemTurbo 4\MemTurbo.exe

C:\Arquivos de programas\Photodex\ProShowGold\ScsiAccess.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Arquivos de programas\Internet Explorer\iexplore.exe

C:\DOCUME~1\lanay\CONFIG~1\Temp\Diretório temporário 3 para HiJackThis.zip\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = bcgdf

R3 - URLSearchHook: Barra de Ferramentas do Yahoo! com bloqueador de pop-up - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)

R3 - URLSearchHook: MyPlayCity Toolbar - {4724c5d8-dfa7-417a-a2f5-1eabfee9b4ac} - C:\Arquivos de programas\MyPlayCity\tbMyPl.dll

O2 - BHO: Facilitador de Leitor de Link Adobe PDF - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Arquivos de programas\Arquivos comuns\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: MyPlayCity Toolbar - {4724c5d8-dfa7-417a-a2f5-1eabfee9b4ac} - C:\Arquivos de programas\MyPlayCity\tbMyPl.dll

O2 - BHO: Sun Microsystems, Inc. - {846F96C0-165A-471A-98E3-E642D0687C04} - C:\WINDOWS\system32\java.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Arquivos de programas\Google\Google Toolbar\GoogleToolbar_32.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Arquivos de programas\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll

O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Arquivos de programas\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll

O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Arquivos de programas\Google\Google Toolbar\GoogleToolbar_32.dll

O3 - Toolbar: MyPlayCity Toolbar - {4724c5d8-dfa7-417a-a2f5-1eabfee9b4ac} - C:\Arquivos de programas\MyPlayCity\tbMyPl.dll

O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [WinampAgent] "C:\Arquivos de programas\Winamp\Winampa.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Arquivos de programas\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [Trans Mapi Coal Software] C:\Documents and Settings\All Users\Dados de aplicativos\FLAG GLUE TRANS MAPI\heart two.exe

O4 - HKLM\..\Run: [Adobe ARM] "C:\Arquivos de programas\Arquivos comuns\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [sharedAPPs] C:\WINDOWS\system\Curriculum.com

O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Arquivos de programas\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript

O4 - HKCU\..\Run: [bgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Arquivos de programas\Arquivos comuns\Ahead\Lib\NMBgMonitor.exe"

O4 - HKCU\..\Run: [MSMSGS] "C:\Arquivos de programas\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [swg] "C:\Arquivos de programas\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

O4 - HKCU\..\Run: [bAITSTYLE] C:\DOCUME~1\lanay\DADOSD~1\MPEGDV~1\Safelogoreal.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [AROReminder] C:\Arquivos de programas\Advanced Registry Optimizer\ARO.exe -rem

O4 - Startup: MemTurbo.lnk = C:\Arquivos de programas\MemTurbo 4\MemTurbo.exe