[Arquivado] &nbspAvast não desinstala

Ionara · Agosto 31, 2010

Bom dia,

Avast não desinstala. i.e. com erros a todo momento...

Segue log

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 08:18:05, on 31/08/2010

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\ARQUIV~1\GbPlugin\GbpSv.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\Arquivos de programas\Alwil Software\Avast4\aswUpdSv.exe

C:\Arquivos de programas\Alwil Software\Avast4\ashServ.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Arquivos de programas\Java\jre6\bin\jqs.exe

C:\Arquivos de programas\CyberLink\Shared Files\RichVideo.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\wdfmgr.exe

C:\Arquivos de programas\Alwil Software\Avast4\ashMaiSv.exe

C:\Arquivos de programas\Alwil Software\Avast4\ashWebSv.exe

C:\WINDOWS\System32\alg.exe

C:\WINDOWS\system32\wbem\wmiapsrv.exe

C:\WINDOWS\Explorer.EXE

C:\ARQUIV~1\ALWILS~1\Avast4\ashDisp.exe

C:\WINDOWS\winserver.exe

C:\Arquivos de programas\Java\jre6\bin\jusched.exe

C:\WINDOWS\gbiesrv.exe

C:\WINDOWS\RTHDCPL.EXE

C:\Arquivos de programas\Arquivos comuns\Ahead\Lib\NMBgMonitor.exe

C:\Arquivos de programas\Ares\Ares.exe

C:\Arquivos de programas\DAP\DAP.EXE

C:\Arquivos de programas\Arquivos comuns\Ahead\Lib\NMIndexingService.exe

C:\Arquivos de programas\Arquivos comuns\Ahead\Lib\NMIndexStoreSvr.exe

C:\Arquivos de programas\Java\jre6\bin\jucheck.exe

C:\Arquivos de programas\Internet Explorer\IEXPLORE.EXE

C:\Documents and Settings\Farmácia\Desktop\SoftonicDownloader34177.exe

C:\Documents and Settings\Farmácia\Desktop\HiJackThis.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.conduit.com?SearchSource=10&ctid=CT2552374

R3 - URLSearchHook: Barra de Ferramentas do Yahoo! - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Arquivos de programas\Yahoo!\Companion\Installs\cpn\yt.dll

R3 - URLSearchHook: SrchHook Class - {F4F10C1D-87C7-404A-B4B3-000000000000} - C:\ARQUIV~1\DAP\SBSearch.dll

R3 - URLSearchHook: Softonic_Brasil Toolbar - {12fc3d37-2a42-4fe3-8489-81296878cba5} - C:\Arquivos de programas\Softonic_Brasil\tbSoft.dll

O1 - Hosts: 200.201.173.96 imagem.caixa.gov.br # gbplugin

O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Arquivos de programas\Yahoo!\Companion\Installs\cpn\yt.dll

O2 - BHO: Facilitador de Leitor de Link Adobe PDF - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Arquivos de programas\Arquivos comuns\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: Softonic_Brasil Toolbar - {12fc3d37-2a42-4fe3-8489-81296878cba5} - C:\Arquivos de programas\Softonic_Brasil\tbSoft.dll

O2 - BHO: SBCONVERT - {3017FB3E-9A77-4396-88C5-0EC9548FB42F} - C:\Arquivos de programas\SpeedBit Video Downloader\TBU54\tbcore3.dll

O2 - BHO: SearchPredictObj Class - {389943B0-C3A2-4E69-82CB-8596A84CB3DC} - C:\ARQUIV~1\SEARCH~1\SEARCH~1.DLL

O2 - BHO: SPEEDBIT1 - {425E30F0-CCC6-4E24-BBEB-BCBD31720B37} - C:\Arquivos de programas\SpeedBit Toolbar\Toolbar\tbcore3.dll

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: Auxiliar de Conexão do Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Arquivos de programas\Arquivos comuns\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: SBCONVERT - {A1056498-D09A-41E4-864B-505EDD640D9E} - C:\Arquivos de programas\SpeedBit Video Downloader\Toolbar\SpeedBitVideoDownloader.dll

O2 - BHO: G-Buster Browser Defense - {C41A1C0E-EA6C-11D4-B1B8-444553540000} - C:\ARQUIVOS DE PROGRAMAS\GBPLUGIN\gbieh.dll (file missing)

O2 - BHO: G-Buster Browser Defense CEF - {C41A1C0E-EA6C-11D4-B1B8-444553540003} - C:\Arquivos de programas\GbPlugin\gbiehcef.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Arquivos de programas\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Arquivos de programas\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Arquivos de programas\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll

O2 - BHO: DAPIELoader Class - {FF6C3CF0-4B15-11D1-ABED-709549C10000} - C:\ARQUIV~1\DAP\DAPIEL~1.DLL

O2 - BHO: GrabberObj Class - {FF7C3CF0-4B15-11D1-ABED-709549C10000} - C:\ARQUIV~1\SPEEDB~1\TBU54\grabber.dll

O3 - Toolbar: SpeedBit Video Downloader - {0329E7D6-6F54-462D-93F6-F5C3118BADF2} - C:\Arquivos de programas\SpeedBit Video Downloader\TBU54\tbcore3.dll

O3 - Toolbar: Barra de Ferramentas do Yahoo! - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Arquivos de programas\Yahoo!\Companion\Installs\cpn\yt.dll

O3 - Toolbar: SpeedBit - {EBFCD017-BCAD-42C3-9ED5-89DBDFC59171} - C:\Arquivos de programas\SpeedBit Toolbar\Toolbar\tbcore3.dll

O3 - Toolbar: Softonic_Brasil Toolbar - {12fc3d37-2a42-4fe3-8489-81296878cba5} - C:\Arquivos de programas\Softonic_Brasil\tbSoft.dll

O4 - HKLM\..\Run: [avast!] C:\ARQUIV~1\ALWILS~1\Avast4\ashDisp.exe

O4 - HKLM\..\Run: [winserver] C:\WINDOWS\winserver.exe

O4 - HKLM\..\Run: [services] C:\WINDOWS\services.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Arquivos de programas\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [gbiesrv] C:\WINDOWS\gbiesrv.exe

O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKCU\..\Run: [bgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Arquivos de programas\Arquivos comuns\Ahead\Lib\NMBgMonitor.exe"

O4 - HKCU\..\Run: [cdoosoft] C:\WINDOWS\system32\olhrwef.exe

O4 - HKCU\..\Run: [ares] "C:\Arquivos de programas\Ares\Ares.exe" -h

O4 - HKCU\..\Run: [DownloadAccelerator] "C:\Arquivos de programas\DAP\DAP.EXE" /STARTUP

O8 - Extra context menu item: &Clean Traces - C:\Arquivos de programas\DAP\Privacy Package\dapcleanerie.htm

O8 - Extra context menu item: &Download with &DAP - C:\Arquivos de programas\DAP\dapextie.htm

O8 - Extra context menu item: Download &all with DAP - C:\Arquivos de programas\DAP\dapextie2.htm

O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\ARQUIV~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: Pesquisar - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARQUIV~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe (file missing)

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe (file missing)

O14 - IERESET.INF: SEARCH_PAGE_URL=&http://home.microsoft.com/intl/br/access/allinone.asp

O15 - Trusted Zone: www.bb.com.br

O15 - Trusted Zone: www14.bancobrasil.com.br

O15 - Trusted Zone: www2.bancobrasil.com.br

O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w3/resources/MSNPUpld.cab

O16 - DPF: {DB6BF2CD-4F59-4F1C-AA9C-D08C0B61A931} (GbpDistObj Class) - https://imagem.caixa.gov.br/cab/gbpdist.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{F701BF1F-8DB3-41A4-AD6C-6DE2A17444AD}: NameServer = 201.10.120.3,201.10.1.2

O20 - Winlogon Notify: GbPluginBb - C:\Arquivos de programas\GbPlugin\gbieh.dll (file missing)

O20 - Winlogon Notify: GbPluginCef - C:\Arquivos de programas\GbPlugin\gbiehCef.dll

O22 - SharedTaskScheduler: Pré-carregador Browseui - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll

O22 - SharedTaskScheduler: Daemon de cache de categorias de componente - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll

O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Arquivos de programas\Alwil Software\Avast4\aswUpdSv.exe

O23 - Service: avast! Antivirus - ALWIL Software - C:\Arquivos de programas\Alwil Software\Avast4\ashServ.exe

O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Arquivos de programas\Alwil Software\Avast4\ashMaiSv.exe

O23 - Service: avast! Web Scanner - ALWIL Software - C:\Arquivos de programas\Alwil Software\Avast4\ashWebSv.exe

O23 - Service: Gbp Service (GbpSv) - - C:\ARQUIV~1\GbPlugin\GbpSv.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Arquivos de programas\Java\jre6\bin\jqs.exe

O23 - Service: NBService - Nero AG - C:\Arquivos de programas\Nero\Nero 7\Nero BackItUp\NBService.exe

O23 - Service: NMIndexingService - Nero AG - C:\Arquivos de programas\Arquivos comuns\Ahead\Lib\NMIndexingService.exe

O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Arquivos de programas\CyberLink\Shared Files\RichVideo.exe

--

End of file - 8939 bytes

Felipe_88 · Agosto 31, 2010

Olá, Ionara!

Vamos por etapa...

*Baixe o MalwareBytes'>http://www.malwarebytes.org/mbam/program/mbam-setup.exe"]MalwareBytes Anti-Malware e salve-o no desktop

*Instale o programa

*Se alguma atualização existir,o download será automático. Aguarde...

*O programa será aberto automaticamente.

*Na aba [Verificação], selecione a opção [Verificação completa]

*Clique em [Verificar] e selecione as partições a serem examinadas (geralmente C:\ e D:\)

*Ao término do scan, poderá ser interrogado se deseja remover objetos da memória. Clique [sIM] > [OK] > [Mostrar Resultados]

*Clique em [Remover Selecionados]

*Um relatório (mbam-log-ano-mês-data.txt) será apresentado.

*Cole-o na sua próxima resposta junto com um novo Log do Hijack!

Ionara · Agosto 31, 2010

Seguem logs...

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 10:38:56, on 31/08/2010

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\ARQUIV~1\GbPlugin\GbpSv.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\Arquivos de programas\Alwil Software\Avast4\aswUpdSv.exe

C:\Arquivos de programas\Alwil Software\Avast4\ashServ.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Arquivos de programas\Java\jre6\bin\jqs.exe

C:\Arquivos de programas\CyberLink\Shared Files\RichVideo.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\wdfmgr.exe

C:\Arquivos de programas\Alwil Software\Avast4\ashMaiSv.exe

C:\Arquivos de programas\Alwil Software\Avast4\ashWebSv.exe

C:\WINDOWS\System32\alg.exe

C:\WINDOWS\system32\wbem\wmiapsrv.exe

C:\WINDOWS\Explorer.EXE

C:\ARQUIV~1\ALWILS~1\Avast4\ashDisp.exe

C:\WINDOWS\winserver.exe

C:\Arquivos de programas\Java\jre6\bin\jusched.exe

C:\WINDOWS\RTHDCPL.EXE

C:\Arquivos de programas\Arquivos comuns\Ahead\Lib\NMBgMonitor.exe

C:\Arquivos de programas\Ares\Ares.exe

C:\Arquivos de programas\DAP\DAP.EXE

C:\Arquivos de programas\Arquivos comuns\Ahead\Lib\NMIndexingService.exe

C:\Arquivos de programas\Arquivos comuns\Ahead\Lib\NMIndexStoreSvr.exe

C:\Arquivos de programas\Java\jre6\bin\jucheck.exe

C:\Arquivos de programas\Internet Explorer\IEXPLORE.EXE

C:\WINDOWS\system32\SNDVOL32.EXE

C:\Arquivos de programas\Internet Explorer\IEXPLORE.EXE

C:\Arquivos de programas\Arquivos comuns\Adobe\Updater5\AdobeUpdater.exe