[Resolvido!]ntuser corrompido ?

[dmitri 0]

Senhores moderadores: checando os arquivos DAT do computador, resolvi tentar abri-los com o bloco de notas, e fiquei realmente assustado quando vi este texto que transcrevo agora:

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Este é o ntuser.dat. Apesar de não ser dos mais experientes em malwares, percebo que "backdoors" no computador são mau sinal. Gostaria da ajuda de vocês para saber o que devo fazer. Tenho antivírus, firewall e antispyware rodando, e nenhum deles acusa nada. As varreduras com o Panda e Kaspersky também não. Não tenho coragem de deletar o arquivo, pois li pela internet que é o responsável pelo perfil (profile) e posso ficar sem acesso ao computador. Enfim, peço a ajuda de vocês para saber o que se passa. Como talvez o HijackThis ajude, já mando de antemão o log:

 

Logfile of HijackThis v1.99.1

Scan saved at 04:32:43, on 6/2/2006

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\Arquivos de programas\NVIDIA Corporation\NetworkAccessManager\bin\nTrayFw.exe

C:\WINDOWS\SOUNDMAN.EXE

C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccApp.exe

C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccProxy.exe

C:\WINDOWS\AGRSMMSG.exe

C:\Arquivos de programas\Microsoft AntiSpyware\gcasServ.exe

C:\WINDOWS\system32\rundll32.exe

C:\Arquivos de programas\Java\jre1.5.0_06\bin\jusched.exe

C:\Arquivos de programas\Arquivos comuns\Ahead\lib\NMBgMonitor.exe

C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccSetMgr.exe

C:\Arquivos de programas\Microsoft AntiSpyware\gcasDtServ.exe

C:\Arquivos de programas\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe

C:\Arquivos de programas\Norton Internet Security\ISSVC.exe

C:\Arquivos de programas\Norton Internet Security\Norton AntiVirus\navapsvc.exe

C:\Arquivos de programas\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe

C:\Arquivos de programas\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe

C:\WINDOWS\System32\nvsvc32.exe

C:\Arquivos de programas\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe

C:\Arquivos de programas\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe

C:\Arquivos de programas\Arquivos comuns\Symantec Shared\SNDSrvc.exe

C:\Arquivos de programas\Arquivos comuns\Symantec Shared\SPBBC\SPBBCSvc.exe

C:\WINDOWS\System32\svchost.exe

C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccEvtMgr.exe

C:\Arquivos de programas\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe

C:\Arquivos de programas\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe

C:\Arquivos de programas\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe

C:\Arquivos de programas\Arquivos comuns\Ahead\lib\NMIndexStoreSvr.exe

C:\Arquivos de programas\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe

C:\ARQUIV~1\MOZILL~1\FIREFOX.EXE

C:\WINDOWS\system32\NOTEPAD.EXE

C:\Hijack This\HijackThis.exe

C:\Arquivos de programas\Messenger\msmsgs.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.uol.com.br/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.uol.com.br

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.uol.com.br/

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://localhost:3476/cgi-bin/ncgir.exe?menu/fwl_index.html

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Arquivos de programas\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Arquivos de programas\Java\jre1.5.0_06\bin\ssv.dll

O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\AdBlocking\NISShExt.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\arquivos de programas\google\googletoolbar1.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Arquivos de programas\Norton Internet Security\Norton AntiVirus\NavShExt.dll

O2 - BHO: G-Buster Browser Defense - {C41A1C0E-EA6C-11D4-B1B8-444553540000} - C:\WINDOWS\Downloaded Program Files\gbieh.dll

O2 - BHO: G-Buster Browser Defense ABN AMRO - {C41A1C0E-EA6C-11D4-B1B8-444553540007} - C:\WINDOWS\Downloaded Program Files\gbiehabn.dll

O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\AdBlocking\NISShExt.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Arquivos de programas\Norton Internet Security\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\arquivos de programas\google\googletoolbar1.dll

O4 - HKLM\..\Run: [nTrayFw] C:\Arquivos de programas\NVIDIA Corporation\NetworkAccessManager\bin\nTrayFw.exe

O4 - HKLM\..\Run: [soundMan] SOUNDMAN.EXE

O4 - HKLM\..\Run: [NVIDIA nTune] "C:\Arquivos de programas\NVIDIA Corporation\nTune\\nTune.exe" clear

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [ccApp] "C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [symantec NetDriver Monitor] C:\ARQUIV~1\SYMNET~1\SNDMon.exe /Consumer

O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe

O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [gcasServ] "C:\Arquivos de programas\Microsoft AntiSpyware\gcasServ.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Arquivos de programas\Java\jre1.5.0_06\bin\jusched.exe

O4 - HKCU\..\Run: [bgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Arquivos de programas\Arquivos comuns\Ahead\lib\NMBgMonitor.exe"

O4 - HKCU\..\Run: [discador] C:\Arquivos de programas\Speedy\Speedy 0.98\DISCADOR.EXE

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Arquivos de programas\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: hp psc 1000 series.lnk = ?

O4 - Global Startup: hpoddt01.exe.lnk = ?

O8 - Extra context menu item: &Google Search - res://C:\Arquivos de programas\Google\GoogleToolbar1.dll/cmsearch.html

O8 - Extra context menu item: Backward Links - res://C:\Arquivos de programas\Google\GoogleToolbar1.dll/cmbacklinks.html

O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Arquivos de programas\Google\GoogleToolbar1.dll/cmcache.html

O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\ARQUIV~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O8 - Extra context menu item: Similar Pages - res://C:\Arquivos de programas\Google\GoogleToolbar1.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://C:\Arquivos de programas\Google\GoogleToolbar1.dll/cmtrans.html

O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll

O14 - IERESET.INF: SEARCH_PAGE_URL=&http://home.microsoft.com/intl/br/access/allinone.asp

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1136556673046

O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secur...loadManager.ocx

O16 - DPF: {D9CE2963-8547-4C18-A4CE-DA27278310D8} (Instalador Remoto UOL) - http://download.uol.com.br/discadorUOL/lig...tiveInstall.cab

O16 - DPF: {E37CB5F0-51F5-4395-A808-5FA49E399007} (GbPluginObj Class) - https://wwws.realsecureweb.com.br/mpr/plugi...GbPluginABN.cab

O16 - DPF: {E37CB5F0-51F5-4395-A808-5FA49E399F83} (GbPluginObj Class) - https://www14.bancobrasil.com.br/plugin/GbPluginBb.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{F2881A88-6274-4C6D-AB7D-C7A2F17780EA}: NameServer = 200.204.0.10 200.204.0.138

O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\ARQUIV~1\MSNMES~1\msgrapp.dll" (file missing)

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccEvtMgr.exe

O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccProxy.exe

O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccPwdSvc.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccSetMgr.exe

O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - C:\Arquivos de programas\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe

O23 - Service: Forceware Web Interface (ForcewareWebInterface) - Unknown owner - C:\Arquivos de programas\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe" -k runservice (file missing)

O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Arquivos de programas\Norton Internet Security\ISSVC.exe

O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Arquivos de programas\Norton Internet Security\Norton AntiVirus\navapsvc.exe

O23 - Service: ForceWare IP service (nSvcIp) - NVIDIA - C:\Arquivos de programas\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe

O23 - Service: ForceWare user log service (nSvcLog) - NVIDIA - C:\Arquivos de programas\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe

O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)

O23 - Service: SAVScan - Symantec Corporation - C:\Arquivos de programas\Norton Internet Security\Norton AntiVirus\SAVScan.exe

O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\ARQUIV~1\ARQUIV~1\SYMANT~1\SCRIPT~1\SBServ.exe

O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\SNDSrvc.exe

O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\SPBBC\SPBBCSvc.exe

[jgarcia 1]

Caro dmitri,

 

Execute o Active Scan da Panda.

 

Retorne com o resultado.

 

Abraços.

[dmitri 0]

Caro Jgarcia: já havia usado o scan do Panda antes, mas passei de novo. Este é o resultado: Incidência Estado Localização Spyware:Cookie/Com.com Não desinfectado C:\Documents and Settings\Terps\Cookies\terps@de.uol.com[1].txt Espero que possa me ajudar novamente (já tive um problema resolvido por aqui, com o nick Terps, mas não consigo recuperar minha senha).Desde já agradeço a atenção.Abraços, Dmitri/Terps

[jgarcia 1]

Caro dmitri,

 

O seu log está limpo.

 

O problema encontrado pelo scan da Panda é irrelevante.

 

Abraços.

[dmitri 0]

Obrigado JGarcia. Resolvi arriscar e deletei o arquivo (fiz uma cópia antes, no desktop caso precisasse reinstalá-lo). Como não houve mudanças no computador, exclui definitivamente o NTusers "anômalo". Agradeço a atenção. Suas orientações são extremamente importantes para muitas pessoas.Grande abraço.Dmitri.

[jgarcia 1]

PROBLEMA RESOLVIDO!

 

Caso o autor necessite que o tópico seja reaberto é necessário enviar uma Mensagem Privada para um Moderador com um link para o tópico.