[Resolvido!]Problemas com o Windows XP SP2

dre_carbonyc · Junho 8, 2006

Olá moderador, novamente estou aqui pedindo sua ajuda...dessa vez o Windows não está desligando! clico em "desligar>desativar" mas o windows nçao desliga!o q devo fazer?

jgarcia · Junho 9, 2006

Olá moderador, novamente estou aqui pedindo sua ajuda...
dessa vez o Windows não está desligando! clico em "desligar>desativar" mas o windows nçao desliga!

o q devo fazer?

Poste um log do HijackThis.

dre_carbonyc · Junho 9, 2006

aí está:

Logfile of HijackThis v1.99.1

Scan saved at 00:37:56, on 9/6/2006

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\LEXPPS.EXE

C:\WINDOWS\system32\pctspk.exe

C:\WINDOWS\system32\PV92Tray.exe

C:\Arquivos de programas\RAM Idle\RAM_XP.exe

C:\Arquivos de programas\Java\jre1.5.0_06\bin\jusched.exe

C:\WINDOWS\vsnpstd.exe

C:\ARQUIV~1\Grisoft\AVGFRE~1\avgcc.exe

C:\Windows\monitor1a.exe

C:\Windows\wisterd.exe

C:\Arquivos de programas\QuickTime\qttask.exe

C:\Arquivos de programas\Webroot\Spy Sweeper\SpySweeper.exe

C:\WINDOWS\system32\ctfmon.exe

C:\ARQUIV~1\Grisoft\AVGFRE~1\avgamsvr.exe

C:\ARQUIV~1\Grisoft\AVGFRE~1\avgupsvc.exe

C:\WINDOWS\system32\drivers\KodakCCS.exe

C:\Arquivos de programas\Arquivos comuns\Microsoft Shared\VS7Debug\mdm.exe

C:\WINDOWS\system32\ScsiAccess.EXE

C:\WINDOWS\System32\svchost.exe

C:\Arquivos de programas\Webroot\Spy Sweeper\WRSSSDK.exe

C:\WINDOWS\system32\WgaTray.exe

C:\WINDOWS\system32\svchost.exe

C:\Arquivos de programas\Kodak\Kodak EasyShare software\bin\EasyShare.exe

C:\WINDOWS\explorer.exe

C:\Arquivos de programas\Internet Explorer\iexplore.exe

C:\ARQUIV~1\WINZIP\winzip32.exe

C:\Documents and Settings\Nayra Prado\Configurações locais\Temp\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://br.yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://br.rd.yahoo.com/customize/ie/defaul...earch.yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://br.rd.yahoo.com/customize/ie/defaul...earch.yahoo.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://br.yahoo.com

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :8080

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Arquivos de programas\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Arquivos de programas\Java\jre1.5.0_06\bin\ssv.dll

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Arquivos de programas\Arquivos comuns\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\arquivos de programas\google\googletoolbar2.dll

O3 - Toolbar: Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\arquivos de programas\google\googletoolbar2.dll

O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe

O4 - HKLM\..\Run: [PV92TRAY] PV92Tray.exe

O4 - HKLM\..\Run: [RAM Idle Professional] C:\Arquivos de programas\RAM Idle\RAM_XP.exe

O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Arquivos de programas\Java\jre1.5.0_06\bin\jusched.exe

O4 - HKLM\..\Run: [Creative WebCam Tray] C:\Arquivos de programas\Creative\Shared Files\CAMTRAY.EXE

O4 - HKLM\..\Run: [snpstd] C:\WINDOWS\vsnpstd.exe

O4 - HKLM\..\Run: [AVG7_CC] C:\ARQUIV~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP

O4 - HKLM\..\Run: [monitor1a] C:\Windows\monitor1a.exe

O4 - HKLM\..\Run: [Navegate] C:\Windows\wisterd.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Arquivos de programas\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [spySweeper] "C:\Arquivos de programas\Webroot\Spy Sweeper\SpySweeper.exe" /startintray

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [LightDialer] C:\Arquivos de programas\Velox\Discador\DISCADOR.EXE

O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Arquivos de programas\Arquivos comuns\Adobe\Calibration\Adobe Gamma Loader.exe

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Arquivos de programas\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Arquivos de programas\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: Spy Sweeper Fix.lnk = C:\Arquivos de programas\Webroot\Spy Sweeper\SpySweeperFix.bat

O8 - Extra context menu item: &Google Search - res://c:\arquivos de programas\google\GoogleToolbar2.dll/cmsearch.html

O8 - Extra context menu item: &Translate English Word - res://c:\arquivos de programas\google\GoogleToolbar2.dll/cmwordtrans.html

O8 - Extra context menu item: Backward Links - res://c:\arquivos de programas\google\GoogleToolbar2.dll/cmbacklinks.html

O8 - Extra context menu item: Cached Snapshot of Page - res://c:\arquivos de programas\google\GoogleToolbar2.dll/cmcache.html

O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\ARQUIV~1\MICROS~2\Office10\EXCEL.EXE/3000

O8 - Extra context menu item: Similar Pages - res://c:\arquivos de programas\google\GoogleToolbar2.dll/cmsimilar.html

O8 - Extra context menu item: Translate Page into English - res://c:\arquivos de programas\google\GoogleToolbar2.dll/cmtrans.html

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Arquivos de programas\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Arquivos de programas\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\ARQUIV~1\Yahoo!\Common\yhexbmesbr.dll

O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\ARQUIV~1\Yahoo!\Common\yhexbmesbr.dll

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe

O14 - IERESET.INF: SEARCH_PAGE_URL=&http://home.microsoft.com/intl/br/access/allinone.asp

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Arquivos de programas\Yahoo!\Common\yinsthelper.dll

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1145632083246

O17 - HKLM\System\CCS\Services\Tcpip\..\{649D2A89-6B54-4F6E-BAF0-D6AF6218D2E6}: NameServer = 200.165.132.155 200.165.132.148

O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - "C:\ARQUIV~1\MSNMES~1\msgrapp.dll" (file missing)

O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\ARQUIV~1\MSNMES~1\msgrapp.dll" (file missing)

O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll

O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll

O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\ARQUIV~1\Grisoft\AVGFRE~1\avgamsvr.exe

O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\ARQUIV~1\Grisoft\AVGFRE~1\avgupsvc.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Arquivos de programas\Arquivos comuns\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe

O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE

O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\system32\ScsiAccess.EXE

O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Arquivos de programas\Webroot\Spy Sweeper\WRSSSDK.exe

jgarcia · Junho 11, 2006

Opa dre_carbonyc,

Vamos lá.

Habilite o Windows para mostrar todos os arquivos (até ocultos).

1ª Etapa

Baixe o Killbox em:

Killbox

1) Execute o Killbox, clique em Delete on Reboot.

2) Copie a lista abaixo em negrito para a área de transferência. Selecione --> Editar --> Copiar.

C:\Windows\monitor1a.exe
C:\Windows\wisterd.exe

3) Retorne ao Killbox. Clique em File > Paste from clipboard. Clique em All Files.

4) Aperte em "X". Responda "não" à pergunta.

É prudente que você faça a impressão deste documento ou salve-o em um lugar de fácil acesso, pois na próxima etapa entraremos em Modo de Seguro e a conexão à internet não será possível.

2ª Etapa

Reinicie o computador em Modo Seguro (após reiniciar aperte a tecla F8 até aparecer uma tela preta em DOS e escolha Modo Seguro).

Execute o HijackThis, clique em Do a system scan only e marque:

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :8080
O4 - HKLM\..\Run: [monitor1a] C:\Windows\monitor1a.exe

O4 - HKLM\..\Run: [Navegate] C:\Windows\wisterd.exe

Clique em Fix Checked.

3ª Etapa

Reinicie em modo normal.

Poste o novo log do HijackThis.

Aguardo retorno.

Um abraço.

dre_carbonyc · Junho 12, 2006

bem, segui as etapas conforme você me explicou.

Aqui está o novo log:

Logfile of HijackThis v1.99.1

Scan saved at 00:16:55, on 12/6/2006

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\LEXPPS.EXE

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\pctspk.exe

C:\WINDOWS\system32\PV92Tray.exe

C:\Arquivos de programas\RAM Idle\RAM_XP.exe

C:\WINDOWS\vsnpstd.exe

C:\ARQUIV~1\Grisoft\AVGFRE~1\avgcc.exe

C:\Arquivos de programas\Webroot\Spy Sweeper\SpySweeper.exe

C:\WINDOWS\system32\ctfmon.exe

C:\ARQUIV~1\Grisoft\AVGFRE~1\avgamsvr.exe

C:\ARQUIV~1\Grisoft\AVGFRE~1\avgupsvc.exe

C:\WINDOWS\system32\drivers\KodakCCS.exe

C:\Arquivos de programas\Arquivos comuns\Microsoft Shared\VS7Debug\mdm.exe

C:\Arquivos de programas\Adobe\Acrobat 7.0\Reader\reader_sl.exe

C:\WINDOWS\system32\ScsiAccess.EXE

C:\WINDOWS\System32\svchost.exe

C:\Arquivos de programas\Webroot\Spy Sweeper\WRSSSDK.exe

C:\WINDOWS\system32\WgaTray.exe

C:\Arquivos de programas\Internet Explorer\iexplore.exe

C:\ARQUIV~1\WINZIP\winzip32.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Documents and Settings\Nayra Prado\Configurações locais\Temp\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://br.yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://br.rd.yahoo.com/customize/ie/defaul...earch.yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://br.rd.yahoo.com/customize/ie/defaul...earch.yahoo.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://br.yahoo.com

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Arquivos de programas\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Arquivos de programas\Arquivos comuns\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\arquivos de programas\google\googletoolbar2.dll

O3 - Toolbar: Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\arquivos de programas\google\googletoolbar2.dll

O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe

O4 - HKLM\..\Run: [PV92TRAY] PV92Tray.exe

O4 - HKLM\..\Run: [RAM Idle Professional] C:\Arquivos de programas\RAM Idle\RAM_XP.exe

O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [Creative WebCam Tray] C:\Arquivos de programas\Creative\Shared Files\CAMTRAY.EXE

O4 - HKLM\..\Run: [snpstd] C:\WINDOWS\vsnpstd.exe

O4 - HKLM\..\Run: [AVG7_CC] C:\ARQUIV~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP

O4 - HKLM\..\Run: [QuickTime Task] "C:\Arquivos de programas\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [spySweeper] "C:\Arquivos de programas\Webroot\Spy Sweeper\SpySweeper.exe" /startintray

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k