[Resolvido!]Socket error #11004

VitorST · Setembro 17, 2006

Quando ligo o computador aparece a mensagem de erro "socket error #11004".Abaixo segue o log que peguei com o hijack this.

Logfile of HijackThis v1.99.1

Scan saved at 16:03:29, on 17/9/2006

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\Arquivos de programas\Windows Defender\MsMpEng.exe

C:\WINDOWS\System32\svchost.exe

C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccSetMgr.exe

C:\WINDOWS\Explorer.EXE

C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccEvtMgr.exe

C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccProxy.exe

C:\Arquivos de programas\Arquivos comuns\Symantec Shared\SNDSrvc.exe

C:\Arquivos de programas\Arquivos comuns\Symantec Shared\SPBBC\SPBBCSvc.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Arquivos de programas\Symantec\LiveUpdate\ALUSchedulerSvc.exe

C:\Arquivos de programas\Norton SystemWorks\Norton GoBack\GBPoll.exe

C:\Arquivos de programas\Arquivos comuns\Microsoft Shared\VS7Debug\mdm.exe

C:\Arquivos de programas\Norton SystemWorks\Norton AntiVirus\navapsvc.exe

C:\Arquivos de programas\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe

C:\ARQUIV~1\NORTON~2\Norton Utilities\NPROTECT.EXE

C:\WINDOWS\System32\nvsvc32.exe

C:\WINDOWS\system32\pctspk.exe

C:\ARQUIV~1\NORTON~2\Norton Utilities\Speed Disk\NOPDB.EXE

C:\Arquivos de programas\Arquivos comuns\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\WINDOWS\system32\wdfmgr.exe

C:\WINDOWS\System32\alg.exe

C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccApp.exe

C:\WINDOWS\system32\devldr32.exe

C:\Arquivos de programas\Arquivos comuns\InstallShield\UpdateService\issch.exe

C:\Arquivos de programas\Windows Defender\MSASCui.exe

C:\WINDOWS\system32\wsass32.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Arquivos de programas\MSN Messenger\msnmsgr.exe

C:\Arquivos de programas\Norton SystemWorks\Norton GoBack\GBTray.exe

C:\Documents and Settings\All Users\Menu Iniciar\Programas\Inicializar\wsass32.exe

C:\Arquivos de programas\Arquivos comuns\Symantec Shared\Security Console\NSCSRVCE.EXE

C:\WINDOWS\system32\svchost.exe

C:\Arquivos de programas\Messenger\msmsgs.exe

F:\Arquivos de programas\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.veloxzone.com.br/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = &http://home.microsoft.com/intl/br/access/allinone.asp

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Arquivos de programas\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Arquivos de programas\Arquivos comuns\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: (no name) - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - (no file)

O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\AdBlocking\NISShExt.dll

O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Arquivos de programas\Norton SystemWorks\Norton AntiVirus\NavShExt.dll

O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)

O2 - BHO: (no name) - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - (no file)

O2 - BHO: G-Buster Browser Defense - {C41A1C0E-EA6C-11D4-B1B8-444553540000} - C:\WINDOWS\Downloaded Program Files\gbieh.dll

O3 - Toolbar: (no name) - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - (no file)

O3 - Toolbar: (no name) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)

O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\AdBlocking\NISShExt.dll

O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Arquivos de programas\Norton SystemWorks\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [ccApp] "C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [iSUSPM Startup] C:\ARQUIV~1\ARQUIV~1\INSTAL~1\UPDATE~1\isuspm.exe -startup

O4 - HKLM\..\Run: [iSUSScheduler] "C:\Arquivos de programas\Arquivos comuns\InstallShield\UpdateService\issch.exe" -start

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKLM\..\Run: [Windows Defender] "C:\Arquivos de programas\Windows Defender\MSASCui.exe" -hide

O4 - HKLM\..\Run: [wsass32] C:\WINDOWS\system32\wsass32.exe

O4 - HKCU\..\Run: [Windows Registry Repair Pro] C:\Arquivos de programas\3B Software\Windows Registry Repair Pro\RegistryRepairPro.exe 4

O4 - HKCU\..\Run: [MSMSGS] "C:\Arquivos de programas\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [Free Download Manager] F:\Arquivos de programas\Free Download Manager\fdm.exe -autorun

O4 - HKCU\..\Run: [msnmsgr] "C:\Arquivos de programas\MSN Messenger\msnmsgr.exe" /background

O4 - Global Startup: Norton GoBack.lnk = C:\Arquivos de programas\Norton SystemWorks\Norton GoBack\GBTray.exe

O4 - Global Startup: wsass32.exe

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O8 - Extra context menu item: &Pesquisa do Google - res://c:\arquivos de programas\google\GoogleToolbar1.dll/cmsearch.html

O8 - Extra context menu item: &Traduzir palavra em inglês - res://c:\arquivos de programas\google\GoogleToolbar1.dll/cmwordtrans.html

O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\ARQUIV~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O8 - Extra context menu item: Instantâneo da página em cache - res://c:\arquivos de programas\google\GoogleToolbar1.dll/cmcache.html

O8 - Extra context menu item: Links para esta página - res://c:\arquivos de programas\google\GoogleToolbar1.dll/cmbacklinks.html

O8 - Extra context menu item: Páginas semelhantes - res://c:\arquivos de programas\google\GoogleToolbar1.dll/cmsimilar.html

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Arquivos de programas\Java\jre1.5.0_01\bin\npjpi150_01.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Arquivos de programas\Java\jre1.5.0_01\bin\npjpi150_01.dll

O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Arquivos de programas\Norton SystemWorks\Norton Cleanup\WCQuick.lnk

O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Arquivos de programas\Norton SystemWorks\Norton Cleanup\WCQuick.lnk

O9 - Extra button: Pesquisar - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARQUIV~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe

O14 - IERESET.INF: SEARCH_PAGE_URL=&http://home.microsoft.com/intl/br/access/allinone.asp

O16 - DPF: RaptisoftGameLoader - http://www.miniclip.com/haphazard/raptisoftgameloader.cab

O16 - DPF: {E37CB5F0-51F5-4395-A808-5FA49E399F83} (GbPluginObj Class) - https://www14.bancobrasil.com.br/plugin/GbPluginBb.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{F3B6A876-F160-47F4-8B20-8D839BCE7A53}: NameServer = 200.149.55.142 200.165.132.155

O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\ARQUIV~1\MSNMES~1\msgrapp.8.0.0812.00.dll

O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\ARQUIV~1\MSNMES~1\msgrapp.8.0.0812.00.dll

O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Arquivos de programas\Symantec\LiveUpdate\ALUSchedulerSvc.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccEvtMgr.exe

O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Arquivos de programas\Norton Internet Security\ccPwdSvc.exe

O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccProxy.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccSetMgr.exe

O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Arquivos de programas\Norton Internet Security\comHost.exe

O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Arquivos de programas\Norton SystemWorks\Norton GoBack\GBPoll.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\ARQUIV~1\Symantec\LIVEUP~1\LuComServer_3_0.EXE

O23 - Service: Serviço do Auto-Protect do Norton AntiVirus (navapsvc) - Symantec Corporation - C:\Arquivos de programas\Norton SystemWorks\Norton AntiVirus\navapsvc.exe

O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Arquivos de programas\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe

O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\ARQUIV~1\NORTON~2\Norton Utilities\NPROTECT.EXE

O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\Security Console\NSCSRVCE.EXE

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

O23 - Service: Programador do LiveUpdate automático - Symantec Corporation - C:\Arquivos de programas\Symantec\LiveUpdate\ALUSchedulerSvc.exe

O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Arquivos de programas\Norton SystemWorks\Norton AntiVirus\SAVScan.exe

O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\SNDSrvc.exe

O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\SPBBC\SPBBCSvc.exe

O23 - Service: Speed Disk service - Symantec Corporation - C:\ARQUIV~1\NORTON~2\Norton Utilities\Speed Disk\NOPDB.EXE

O23 - Service: Symantec Core LC - Symantec Corporation - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\CCPD-LC\symlcsvc.exe

jgarcia · Setembro 18, 2006

Opa VitorST,

Vamos lá.

Habilite o Windows para mostrar todos os arquivos (até ocultos).

1ª Etapa

Baixe o Killbox em:

Killbox

1. Execute o Killbox, clique em Delete on Reboot.

2. Copie a lista abaixo em negrito para a área de transferência. Selecione --> Editar --> Copiar.

C:\WINDOWS\system32\wsass32.exe
C:\Documents and Settings\All Users\Menu Iniciar\Programas\Inicializar\wsass32.exe

3. Retorne ao Killbox. Clique em File > Paste from clipboard. Clique em All Files.

4. Aperte em "X". Responda "não" à pergunta.

É prudente que você faça a impressão deste documento ou salve-o em um lugar de fácil acesso, pois na próxima etapa entraremos em Modo de Seguro e a conexão à internet não será possível.

2ª Etapa

Reinicie o computador em Modo Seguro (após reiniciar aperte a tecla F8 até aparecer uma tela preta em DOS e escolha Modo Seguro).

Execute o HijackThis, clique em Do a system scan only e marque:

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
O4 - HKLM\..\Run: [wsass32] C:\WINDOWS\system32\wsass32.exe

O4 - Global Startup: wsass32.exe

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

Clique em Fix Checked.

3ª Etapa

Reinicie em Modo Normal.

Poste o novo log do HijackThis.

Aguardo retorno.

Um abraço.

VitorST · Setembro 18, 2006

Tá aqui o novo log:

Logfile of HijackThis v1.99.1

Scan saved at 17:34:23, on 18/9/2006

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\Arquivos de programas\Windows Defender\MsMpEng.exe

C:\WINDOWS\System32\svchost.exe

C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccSetMgr.exe

C:\WINDOWS\Explorer.EXE

C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccEvtMgr.exe

C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccProxy.exe

C:\Arquivos de programas\Arquivos comuns\Symantec Shared\SNDSrvc.exe

C:\Arquivos de programas\Arquivos comuns\Symantec Shared\SPBBC\SPBBCSvc.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Arquivos de programas\Symantec\LiveUpdate\ALUSchedulerSvc.exe

C:\Arquivos de programas\Norton SystemWorks\Norton GoBack\GBPoll.exe

C:\Arquivos de programas\Arquivos comuns\Microsoft Shared\VS7Debug\mdm.exe

C:\Arquivos de programas\Norton SystemWorks\Norton AntiVirus\navapsvc.exe

C:\Arquivos de programas\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe

C:\ARQUIV~1\NORTON~2\Norton Utilities\NPROTECT.EXE

C:\WINDOWS\System32\nvsvc32.exe

C:\WINDOWS\system32\pctspk.exe

C:\ARQUIV~1\NORTON~2\Norton Utilities\Speed Disk\NOPDB.EXE

C:\Arquivos de programas\Arquivos comuns\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\WINDOWS\system32\wdfmgr.exe

C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccApp.exe

C:\WINDOWS\system32\devldr32.exe

C:\Arquivos de programas\Arquivos comuns\InstallShield\UpdateService\issch.exe

C:\Arquivos de programas\Windows Defender\MSASCui.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Arquivos de programas\MSN Messenger\msnmsgr.exe

C:\WINDOWS\System32\alg.exe

C:\Arquivos de programas\Norton SystemWorks\Norton GoBack\GBTray.exe

C:\Arquivos de programas\Arquivos comuns\Symantec Shared\Security Console\NSCSRVCE.EXE

C:\Arquivos de programas\Mozilla Firefox\firefox.exe