[Resolvido!]Problemas com alguns programas

Lucas2006 · Setembro 22, 2006

Estou com alguns problemas em alguns programas do windows, como o limpeza de disco que não funciona, também tenho problemas em outros programas, no Nero quando gravo, aos 3% da gravação trava tudo, mas na hora de simulação funciona normal, será que é vírus?

jgarcia · Setembro 22, 2006

Opa Lucas2006,

Faça o seguinte:

Baixe o HijackThis versão 1.99.1.

Depois > Iniciar > Meu Computador > 02 cliques no C > Coloca o HijackThis no C (extraindo do zip --> para uma pasta própria tipo c:/Hijack).

Execute o Hijack a partir do C, fechando os demais programas (deixando somente a área de trabalho).

Clique em Do a system scan and save a logfile, mas não marque nada, apenas poste o log gerado aqui neste mesmo tópico.

Abraços.

Lucas2006 · Setembro 22, 2006

Aqui o log gerado:

Logfile of HijackThis v1.99.1

Scan saved at 14:27:09, on 22/9/2006

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\System32\pctspk.exe

C:\Arquivos de programas\HP\HP Software Update\HPWuSchd.exe

C:\Arquivos de programas\HP\hpcoretech\hpcmpmgr.exe

C:\Arquivos de programas\Arquivos comuns\Real\Update_OB\realsched.exe

C:\ARQUIV~1\ALWILS~1\Avast4\ashDisp.exe

C:\Arquivos de programas\iTunes\iTunesHelper.exe

C:\Arquivos de programas\Alwil Software\Avast4\aswUpdSv.exe

C:\Arquivos de programas\Alwil Software\Avast4\ashServ.exe

C:\Arquivos de programas\Cia. do Software\Mr. Anti Espião\ANTISPY.EXE

C:\WINDOWS\System32\svchost.exe

C:\Arquivos de programas\Arquivos comuns\Ahead\Lib\NMBgMonitor.exe

C:\WINDOWS\system32\sistray.exe

C:\Arquivos de programas\iPod\bin\iPodService.exe

C:\Arquivos de programas\Alwil Software\Avast4\ashMaiSv.exe

C:\Arquivos de programas\Alwil Software\Avast4\ashWebSv.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\msiexec.exe

C:\Hijack\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://m.busca.uol.com.br/ie/

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://br.rd.yahoo.com/slv/ycheck/as/*http://www.yahoo.com

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.uol.com.br/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = &http://home.microsoft.com/intl/br/access/allinone.asp

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://m.busca.uol.com.br/ie/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = &http://home.microsoft.com/intl/br/access/allinone.asp

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://br.rd.yahoo.com/slv/ycheck/as/*http...com/search?p=%s

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :8080

R3 - URLSearchHook: CUOLSearchHook Object - {1FE8243E-0A3A-41B9-B9CE-EFFEE51974D3} - C:\Arquivos de programas\Arquivos comuns\uol\urlsearch\UOLSearchHook.dll

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Arquivos de programas\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {073e3b57-665e-4705-b851-42218c527299} - (no file)

O2 - BHO: (no name) - {A2825501-7097-45EF-8591-1E7618EEBF59} - (no file)

O3 - Toolbar: Barra UOL - {5BBFC00A-312C-4777-A5DF-DDA65C67120C} - C:\Arquivos de programas\UOL\Barra UOL\ubp.dll

O3 - Toolbar: (no name) - {5AA06644-BC46-4220-A460-47A6EB47C96D} - (no file)

O3 - Toolbar: &Rádio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O4 - HKLM\..\Run: [siSPower] Rundll32.exe SiSPower.dll,ModeAgent

O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe

O4 - HKLM\..\Run: [HP Software Update] "C:\Arquivos de programas\HP\HP Software Update\HPWuSchd.exe"

O4 - HKLM\..\Run: [HP Component Manager] "C:\Arquivos de programas\HP\hpcoretech\hpcmpmgr.exe"

O4 - HKLM\..\Run: [CTRegRun] C:\WINDOWS\CTRegRun.EXE

O4 - HKLM\..\Run: [TkBellExe] "C:\Arquivos de programas\Arquivos comuns\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKLM\..\Run: [avast!] C:\ARQUIV~1\ALWILS~1\Avast4\ashDisp.exe

O4 - HKLM\..\Run: [iTunesHelper] "C:\Arquivos de programas\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [spywareTerminator] "C:\Arquivos de programas\Spyware Terminator\SpywareTerminatorShield.exe"

O4 - HKLM\..\Run: [NeroFilterCheck] C:\Arquivos de programas\Arquivos comuns\Ahead\Lib\NeroCheck.exe

O4 - HKLM\..\Run: [MrAntiEspiao] "C:\Arquivos de programas\Cia. do Software\Mr. Anti Espião\ANTISPY.EXE" /TRAY

O4 - HKCU\..\Run: [msnmsgr] "C:\Arquivos de programas\MSN Messenger\msnmsgr.exe" /background

O4 - HKCU\..\Run: [bgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Arquivos de programas\Arquivos comuns\Ahead\Lib\NMBgMonitor.exe"

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Arquivos de programas\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Arquivos de programas\Java\jre1.5.0_02\bin\npjpi150_02.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Arquivos de programas\Java\jre1.5.0_02\bin\npjpi150_02.dll

O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)

O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\MSMSGS.EXE

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\MSMSGS.EXE

O14 - IERESET.INF: SEARCH_PAGE_URL=&http://home.microsoft.com/intl/br/access/allinone.asp

O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab

O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab

O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineS...er.cab31267.cab

O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/SSC/SharedCon...bin/AvSniff.cab

O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by124w.bay124.mail.live.com/mail/re...es/MsnPUpld.cab

O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab

O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://scan.safety.live.com/resource/downl...wlscbase969.cab

O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab

O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab

O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab

O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab

O16 - DPF: {C3B28D02-B254-11D0-B464-0080C7F5EE85} - http://www.rlcnet.com.br/fsk/netmentor/ocx...ystem/Genie.exe

O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\ARQUIV~1\MSNMES~1\MSGRAP~1.DLL

O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\ARQUIV~1\MSNMES~1\MSGRAP~1.DLL

O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Arquivos de programas\Alwil Software\Avast4\aswUpdSv.exe

O23 - Service: avast! Antivirus - Unknown owner - C:\Arquivos de programas\Alwil Software\Avast4\ashServ.exe

O23 - Service: avast! Mail Scanner - Unknown owner - C:\Arquivos de programas\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)

O23 - Service: avast! Web Scanner - Unknown owner - C:\Arquivos de programas\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Arquivos de programas\Arquivos comuns\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Computer, Inc. - C:\Arquivos de programas\iPod\bin\iPodService.exe

O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Arquivos de programas\Arquivos comuns\Macromedia Shared\Service\Macromedia Licensing.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe

jgarcia · Setembro 25, 2006

Opa Lucas2006,

Vamos lá.

Habilite o Windows para mostrar todos os arquivos (até ocultos).

Desinstale:

--> NAVEXCEL SEARCH TOOLBAR

Utilize Adicionar / Remover programas.

Desinstale e reinicie após tê-lo desinstalado.

1ª Etapa

Baixe o CWShredder em:

CWShredder

Baixe, mas não execute ainda.

2ª Etapa

Reinicie o computador em Modo Seguro (após reiniciar aperte a tecla F8 até aparecer uma tela preta em DOS e escolha Modo Seguro).

Execute o HijackThis, clique em Do a system scan only e marque:

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :8080

O2 - BHO: (no name) - {073e3b57-665e-4705-b851-42218c527299} - (no file)

O2 - BHO: (no name) - {A2825501-7097-45EF-8591-1E7618EEBF59} - (no file)

O3 - Toolbar: (no name) - {5AA06644-BC46-4220-A460-47A6EB47C96D} - (no file)

O16 - DPF: {C3B28D02-B254-11D0-B464-0080C7F5EE85} - http://www.rlcnet.com.br/fsk/netmentor/ocx...ystem/Genie.exe

Clique em Fix Checked.

3ª Etapa

Ainda em Modo Seguro:

1) Execute o CWShredder.

2) Localize e delete:

C:\ARQUIVOS DE PROGRAMAS\NAVEXCEL SEARCH TOOLBAR<- a pasta

4ª Etapa

Reinicie em Modo Normal.

Poste o novo log do HijackThis.

Um abraço.

Lucas2006 · Setembro 25, 2006

No adicionar/remover programas não achei o programa NAVEXCEL SEARCH TOOLBAR pode fazer o decorrer do processo pulando esse?

jgarcia · Setembro 26, 2006

No adicionar/remover programas não achei o programa NAVEXCEL SEARCH TOOLBAR pode fazer o decorrer do processo pulando esse?

Pode. :thumbsup:

Lucas2006 · Setembro 26, 2006

Pronto, só não achei o processo C:\ARQUIVOS DE PROGRAMAS\NAVEXCEL SEARCH TOOLBAR, o resto fiz de acordo com sua orientação

Logfile of HijackThis v1.99.1

Scan saved at 18:45:57, on 26/9/2006

Platform: Windows XP SP1 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\System32\pctspk.exe

C:\Arquivos de programas\HP\HP Software Update\HPWuSchd.exe

C:\Arquivos de programas\HP\hpcoretech\hpcmpmgr.exe

C:\Arquivos de programas\Arquivos comuns\Real\Update_OB\realsched.exe

C:\ARQUIV~1\ALWILS~1\Avast4\ashDisp.exe

C:\Arquivos de programas\iTunes\iTunesHelper.exe

C:\Arquivos de programas\Spyware Terminator\SpywareTerminatorShield.exe

C:\Arquivos de programas\Alwil Software\Avast4\aswUpdSv.exe

C:\Arquivos de programas\Alwil Software\Avast4\ashServ.exe

C:\Arquivos de programas\MSN Messenger\msnmsgr.exe

C:\WINDOWS\System32\svchost.exe

C:\Arquivos de programas\Arquivos comuns\Ahead\Lib\NMBgMonitor.exe

C:\WINDOWS\system32\sistray.exe

C:\Arquivos de programas\Alwil Software\Avast4\ashMaiSv.exe

C:\Arquivos de programas\iPod\bin\iPodService.exe

C:\Arquivos de programas\Alwil Software\Avast4\ashWebSv.exe

C:\Arquivos de programas\iTunes\iTunes.exe

C:\Arquivos de programas\Mozilla Firefox\firefox.exe

C:\Hijack\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://m.busca.uol.com.br/ie/

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://br.rd.yahoo.com/slv/ycheck/as/*http://www.yahoo.com

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.uol.com.br/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = &http://home.microsoft.com/intl/br/access/allinone.asp

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://m.busca.uol.com.br/ie/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = &http://home.microsoft.com/intl/br/access/allinone.asp

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://br.rd.yahoo.com/slv/ycheck/as/*http...com/search?p=%s

R3 - URLSearchHook: CUOLSearchHook Object - {1FE8243E-0A3A-41B9-B9CE-EFFEE51974D3} - C:\Arquivos de programas\Arquivos comuns\uol\urlsearch\UOLSearchHook.dll

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Arquivos de programas\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O3 - Toolbar: Barra UOL - {5BBFC00A-312C-4777-A5DF-DDA65C67120C} - C:\Arquivos de programas\UOL\Barra UOL\ubp.dll

O3 - Toolbar: &Rádio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O4 - HKLM\..\Run: [siSPower] Rundll32.exe SiSPower.dll,ModeAgent

O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe

O4 - HKLM\..\Run: [HP Software Update] "C:\Arquivos de programas\HP\HP Software Update\HPWuSchd.exe"

O4 - HKLM\..\Run: [HP Component Manager] "C:\Arquivos de programas\HP\hpcoretech\hpcmpmgr.exe"

O4 - HKLM\..\Run: [CTRegRun] C:\WINDOWS\CTRegRun.EXE

O4 - HKLM\..\Run: [TkBellExe] "C:\Arquivos de programas\Arquivos comuns\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKLM\..\Run: [avast!] C:\ARQUIV~1\ALWILS~1\Avast4\ashDisp.exe

O4 - HKLM\..\Run: [iTunesHelper] "C:\Arquivos de programas\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [spywareTerminator] "C:\Arquivos de programas\Spyware Terminator\SpywareTerminatorShield.exe"

O4 - HKLM\..\Run: [NeroFilterCheck] C:\Arquivos de programas\Arquivos comuns\Ahead\Lib\NeroCheck.exe

O4 - HKLM\..\Run: [MrAntiEspiao] "C:\Arquivos de programas\Cia. do Software\Mr. Anti Espião\ANTISPY.EXE" /TRAY

O4 - HKLM\..\Run: [PCShowBuzz] C:\Arquivos de programas\eMule\Incoming\PC Show Buzz\PCShowBuzz.exe

O4 - HKCU\..\Run: [msnmsgr] "C:\Arquivos de programas\MSN Messenger\msnmsgr.exe" /background

O4 - HKCU\..\Run: [bgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Arquivos de programas\Arquivos comuns\Ahead\Lib\NMBgMonitor.exe"

O4 - Startup: Installation Monitor.lnk = C:\Arquivos de programas\Ashampoo\Ashampoo UnInstaller Platinum 2\UIWatcher.exe

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Arquivos de programas\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe

O8 - Extra context menu item: Adicionar RSS - res://C:\Arquivos de programas\UOL\Barra UOL\ubp.dll/3130

O8 - Extra context menu item: Liberar pop-ups desta página - res://C:\Arquivos de programas\UOL\Barra UOL\ubp.dll/3028

O8 - Extra context menu item: Liberar pop-ups deste site - res://C:\Arquivos de programas\UOL\Barra UOL\ubp.dll/3027