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Outlook erro em branco

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Prezados,

 

Um dos micros aqui da empresa está com um erro ao enviar mensagem pelo outlook express, seque erro abaixo:

"Erro ao processar as tarefas solicitadas. Consulte a lista abaixo para obter mais detalhes".

O que acontece é que o erro aparece em braco, e eu já reinstalei o outlook e ele volta com o mesmo erro.

Peso por favor que me ajudem.

Rodei o HijackThis e posto o log abaixo para analise.

 

Logfile of HijackThis v1.99.1

Scan saved at 10:37:26, on 26/4/2005

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16414)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccSvcHst.exe

C:\Arquivos de programas\Arquivos comuns\Symantec Shared\AppCore\AppSvc32.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Arquivos de programas\Symantec\LiveUpdate\ALUSchedulerSvc.exe

C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\OPHALDCS.EXE

C:\Arquivos de programas\Arquivos comuns\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\WINDOWS\system32\CAPM2RSK.EXE

C:\ARQUIV~1\NORTON~1\NSR\Agent\VProSvc.exe

C:\ARQUIV~1\NORTON~1\NORTON~1\NPROTECT.EXE

C:\ARQUIV~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\AGRSMMSG.exe

C:\Arquivos de programas\ScanSoft\OmniPageSE\opware32.exe

C:\WINDOWS\System32\svchost.exe

C:\Arquivos de programas\FreePDF_XP\fpassist.exe

C:\Arquivos de programas\Google\Gmail Notifier\gnotify.exe

C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccApp.exe

C:\ARQUIV~1\NORTON~1\NSR\Agent\NSRTray.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Arquivos de programas\Skype\Phone\Skype.exe

C:\Arquivos de programas\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe

C:\Arquivos de programas\Adobe\Acrobat 7.0\Reader\reader_sl.exe

C:\WINDOWS\system32\spool\drivers\w32x86\3\CAPM2LAK.EXE

C:\WINDOWS\system32\wuauclt.exe

C:\WINDOWS\system32\spool\drivers\w32x86\3\CAPM2SWK.EXE

C:\WINDOWS\system32\spool\drivers\w32x86\3\CAPM2SWK.EXE

C:\Arquivos de programas\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe

C:\Arquivos de programas\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe

C:\Arquivos de programas\WinZip\WZQKPICK.EXE

C:\Arquivos de programas\Palm\HOTSYNC.EXE

C:\Troca\hijackthis\HijackThis.exe

 

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R3 - URLSearchHook: Barra de Ferramentas do Yahoo! com bloqueador de pop-up - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Arquivos de programas\Yahoo!\Companion\Installs\cpn0\yt.dll

O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Arquivos de programas\Yahoo!\Companion\Installs\cpn0\yt.dll

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Arquivos de programas\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\arquivos de programas\google\googletoolbar4.dll

O2 - BHO: G-Buster Browser Defense - {C41A1C0E-EA6C-11D4-B1B8-444553540000} - C:\WINDOWS\Downloaded Program Files\gbieh.dll

O2 - BHO: G-Buster Browser Defense ABN AMRO - {C41A1C0E-EA6C-11D4-B1B8-444553540007} - C:\WINDOWS\Downloaded Program Files\gbiehabn.dll

O2 - BHO: G-Buster Browser Defense Unibanco - {C41A1C0E-EA6C-11D4-B1B8-444553540008} - C:\WINDOWS\Downloaded Program Files\gbiehuni.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\arquivos de programas\google\googletoolbar4.dll

O3 - Toolbar: Barra de Ferramentas do Yahoo! com bloqueador de pop-up - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Arquivos de programas\Yahoo!\Companion\Installs\cpn0\yt.dll

O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe

O4 - HKLM\..\Run: [Omnipage] C:\Arquivos de programas\ScanSoft\OmniPageSE\opware32.exe

O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [googletalk] C:\Arquivos de programas\Google\Google Talk\googletalk.exe /autostart

O4 - HKLM\..\Run: [FreePDF Assistant] C:\Arquivos de programas\FreePDF_XP\fpassist.exe

O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Arquivos de programas\Google\Gmail Notifier\gnotify.exe

O4 - HKLM\..\Run: [ccApp] "C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [osCheck] "C:\Arquivos de programas\Norton AntiVirus\osCheck.exe"

O4 - HKLM\..\Run: [NSRKey] C:\ARQUIV~1\NORTON~1\NSR\Agent\NSRTray.exe

O4 - HKLM\..\Run: [symantec PIF AlertEng] "C:\Arquivos de programas\Arquivos comuns\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Arquivos de programas\Arquivos comuns\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"

O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [skype] "C:\Arquivos de programas\Skype\Phone\Skype.exe" /nosplash /minimized

O4 - HKCU\..\Run: [swg] C:\Arquivos de programas\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe

O4 - Startup: HotSync Manager.lnk = C:\Arquivos de programas\Palm\HOTSYNC.EXE

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Arquivos de programas\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: AutoCAD Startup Accelerator.lnk = C:\Arquivos de programas\Arquivos comuns\Autodesk Shared\acstart16.exe

O4 - Global Startup: Janela de estado da Canon iR1200-1300.LNK = C:\WINDOWS\system32\spool\drivers\w32x86\3\CAPM2LAK.EXE

O4 - Global Startup: Picture Package Menu.lnk = ?

O4 - Global Startup: Picture Package VCD Maker.lnk = ?

O4 - Global Startup: WinZip Quick Pick.lnk = C:\Arquivos de programas\WinZip\WZQKPICK.EXE

O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\ARQUIV~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Arquivos de programas\Norton SystemWorks Premier\Norton Cleanup\WCQuick.lnk

O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Arquivos de programas\Norton SystemWorks Premier\Norton Cleanup\WCQuick.lnk

O9 - Extra button: Pesquisar - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARQUIV~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe

O11 - Options group: [iNTERNATIONAL] International*

O14 - IERESET.INF: SEARCH_PAGE_URL=&http://home.microsoft.com/intl/br/access/allinone.asp

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1129303606718

O16 - DPF: {E37CB5F0-51F5-4395-A808-5FA49E399007} (GbPluginObj Class) - https://wwws.realsecureweb.com.br/mpr/plugi...GbPluginABN.cab

O16 - DPF: {E37CB5F0-51F5-4395-A808-5FA49E399008} (GbPluginObj Class) - https://clickbanking.unibanco.com.br/GbPlug...GbPluginUni.cab

O16 - DPF: {E37CB5F0-51F5-4395-A808-5FA49E399F83} (GbPluginObj Class) - https://www14.bancobrasil.com.br/plugin/GbPluginBb.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{67A57218-27BB-48E5-907C-91CA0E009BDB}: NameServer = 200.204.0.10,200.204.0.138

O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll

O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll

O23 - Service: Agendador do LiveUpdate automático - Symantec Corporation - C:\Arquivos de programas\Symantec\LiveUpdate\ALUSchedulerSvc.exe

O23 - Service: Autodesk Licensing Service - Autodesk - C:\Arquivos de programas\Arquivos comuns\Autodesk Shared\Service\AdskScSrv.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)

O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)

O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)

O23 - Service: DCS Loader (DCSLoader) - Oki Data Corporation - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\OPHALDCS.EXE

O23 - Service: Gbp Service (GbpSv) - GAS Tecnologia LTDA - C:\Arquivos de programas\GbPlugin\GbpSv.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Arquivos de programas\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: Validação de senha de Symantec IS (ISPwdSvc) - Symantec Corporation - C:\Arquivos de programas\Norton AntiVirus\isPwdSvc.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\ARQUIV~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)

O23 - Service: LiveUpdate Notice Service - Unknown owner - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /m "C:\Arquivos de programas\Arquivos comuns\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifEng.dll (file missing)

O23 - Service: Norton Save and Restore - Symantec Corporation - C:\ARQUIV~1\NORTON~1\NSR\Agent\VProSvc.exe

O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\ARQUIV~1\NORTON~1\NORTON~1\NPROTECT.EXE

O23 - Service: OKI OPHC DCS Loader - Oki Data Corporation - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\OPHCLDCS.EXE

O23 - Service: Speed Disk service - Symantec Corporation - C:\ARQUIV~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE

O23 - Service: Symantec Core LC - Symantec Corporation - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\CCPD-LC\symlcsvc.exe

O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Arquivos de programas\Arquivos comuns\Symantec Shared\AppCore\AppSvc32.exe

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Olá meu amigo, você postou esse log no local errado, posta aqui:

 

Segurança & Malwares

 

Lá você expoe seu problema para os Moderadores, eles irão lhe dar uma luz sobre isso..

 

 

Boa sorte http://forum.imasters.com.br/public/style_emoticons/default/thumbsup.gif http://forum.imasters.com.br/public/style_emoticons/default/thumbsup.gif

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