[Resolvido!]Meu computador não reinicia, não desliga, nem faz logo

labit · Julho 9, 2007

Oi, boa tarde!

Há uns dois dias meu computador começou a apresentar alguns problemas... Ele não reinicia, não desliga e nem faz logoff... A única maneira de conseguir reiniciar ou desligar é clicando em iniciar/trocar usuário e então, na tela de escolha do usuário, funciona. É a única maneira! Se alguém puder analisar meu log e me ajudar, agradeço muito! :thumbsup:

Abaixo segue o meu log:

Logfile of HijackThis v1.99.1

Scan saved at 13:34:10, on 09/07/2007

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Arquivos de programas\Alwil Software\Avast4\aswUpdSv.exe

C:\Arquivos de programas\Alwil Software\Avast4\ashServ.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Arquivos de programas\Lavasoft\Ad-Aware 2007\aawservice.exe

C:\Arquivos de programas\Google\Common\Google Updater\GoogleUpdaterService.exe

C:\Arquivos de programas\Arquivos comuns\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\WINDOWS\system32\svchost.exe

C:\Arquivos de programas\UltraVNC\winvnc.exe

C:\Arquivos de programas\Alwil Software\Avast4\ashMaiSv.exe

C:\Arquivos de programas\Alwil Software\Avast4\ashWebSv.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\igfxtray.exe

C:\WINDOWS\system32\hkcmd.exe

C:\Arquivos de programas\Intel\NCS\PROSet\PRONoMgr.exe

C:\WINDOWS\SOUNDMAN.EXE

C:\ARQUIV~1\ALWILS~1\Avast4\ashDisp.exe

C:\Arquivos de programas\Java\jre1.6.0_01\bin\jusched.exe

C:\Arquivos de programas\Arquivos comuns\Real\Update_OB\realsched.exe

C:\windows\system32\aniu.exe

C:\windows\system32\argziwbn.exe

C:\WINDOWS\system32\ctfmon.exe

C:\WINDOWS\system32\XAAB.exe

C:\WINDOWS\system32\UQZM.exe

C:\WINDOWS\system32\FXYR.exe

C:\Arquivos de programas\MSN Messenger\usnsvc.exe

C:\Arquivos de programas\Real\RealPlayer\realplay.exe

C:\Arquivos de programas\Internet Explorer\IEXPLORE.EXE

C:\Arquivos de programas\Microsoft Office\OFFICE11\EXCEL.EXE

C:\Documents and Settings\Laura\Desktop\HijackThis.exe

O2 - BHO: CompSegIB - {2E3C3651-B19C-4DD9-A979-901EC3E930AF} - C:\Arquivos de programas\Scpad\scpsssh2.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Arquivos de programas\Java\jre1.6.0_01\bin\ssv.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\arquivos de programas\google\googletoolbar2.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Arquivos de programas\Google\GoogleToolbarNotifier\2.0.301.5672\swg.dll

O2 - BHO: G-Buster Browser Defense ABN AMRO - {C41A1C0E-EA6C-11D4-B1B8-444553540007} - C:\WINDOWS\Downloaded Program Files\gbiehabn.dll

O2 - BHO: &Google Notebook - {CCCCCCD3-666F-4F81-8B69-745DE9F6D897} - C:\Arquivos de programas\Google\Google Notebook\gnotes1.0.2.19-29100877.dll

O3 - Toolbar: Copernic Desktop Search 2 - {968631B6-4729-440D-9BF4-251F5593EC9A} - C:\Arquivos de programas\Copernic Desktop Search 2\DesktopSearchBand2526.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\arquivos de programas\google\googletoolbar2.dll

O3 - Toolbar: Google Notas - {CCCCCCDB-4DDB-4703-95D4-DD2C526397BF} - C:\Arquivos de programas\Google\Google Notebook\gnotes1.0.2.19-29100877.dll

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Arquivos de programas\Intel\NCS\PROSet\PRONoMgr.exe

O4 - HKLM\..\Run: [soundMan] SOUNDMAN.EXE

O4 - HKLM\..\Run: [avast!] C:\ARQUIV~1\ALWILS~1\Avast4\ashDisp.exe

O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [Google Desktop Search] "C:\Arquivos de programas\Google\Google Desktop Search\GoogleDesktop.exe" /startup

O4 - HKLM\..\Run: [QuickTime Task] "C:\Arquivos de programas\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [WinVNC] "C:\Arquivos de programas\UltraVNC\winvnc.exe" -servicehelper

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Arquivos de programas\Java\jre1.6.0_01\bin\jusched.exe"

O4 - HKLM\..\Run: [TkBellExe] "C:\Arquivos de programas\Arquivos comuns\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [VHVTPZ] c:\windows\system32\vhvtpz.exe

O4 - HKLM\..\Run: [RHMX] c:\windows\system32\rhmx.exe

O4 - HKLM\..\Run: [RSOYBUA] c:\windows\system32\rsoybua.exe

O4 - HKLM\..\Run: [sAMZ] c:\windows\system32\samz.exe

O4 - HKLM\..\Run: [LHGD] c:\windows\system32\lhgd.exe

O4 - HKLM\..\Run: [XAAB] c:\windows\system32\xaab.exe

O4 - HKLM\..\Run: [uQZM] c:\windows\system32\uqzm.exe

O4 - HKLM\..\Run: [FXYR] c:\windows\system32\fxyr.exe

O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [MsnMsgr] "C:\Arquivos de programas\MSN Messenger\MsnMsgr.Exe" /background

O4 - Startup: PowerReg Scheduler.exe

O4 - Global Startup: AutoCAD Startup Accelerator.lnk = C:\Arquivos de programas\Arquivos comuns\Autodesk Shared\acstart16.exe

O8 - Extra context menu item: Anotar esta página (Google Notas) - res://C:\Arquivos de programas\Google\Google Notebook\gnotes1.0.2.19-29100877.dll/gn_menu1.html

O8 - Extra context menu item: Anotar isto (Google Notas) - res://C:\Arquivos de programas\Google\Google Notebook\gnotes1.0.2.19-29100877.dll/gn_menu2.html

O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\ARQUIV~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Arquivos de programas\Java\jre1.6.0_01\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Arquivos de programas\Java\jre1.6.0_01\bin\ssv.dll

O9 - Extra button: Pesquisar - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARQUIV~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe

O14 - IERESET.INF: SEARCH_PAGE_URL=&http://home.microsoft.com/intl/br/access/allinone.asp

O16 - DPF: {E37CB5F0-51F5-4395-A808-5FA49E399007} (GbPluginObj Class) - https://wwws.realsecureweb.com.br/mpr/plugi...GbPluginABN.cab

O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\ARQUIV~1\MSNMES~1\MSGRAP~1.DLL

O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\ARQUIV~1\MSNMES~1\MSGRAP~1.DLL

O20 - AppInit_DLLs: C:\ARQUIV~1\Google\GOOGLE~4\GOEC62~1.DLL

O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll

O21 - SSODL: CompIBBrd - {A3717295-941D-416F-9384-ED1736729F1C} - C:\Arquivos de programas\Scpad\scpLIB.dll

O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Arquivos de programas\Lavasoft\Ad-Aware 2007\aawservice.exe

O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Arquivos de programas\Alwil Software\Avast4\aswUpdSv.exe

O23 - Service: Autodesk Licensing Service - Autodesk, Inc. - C:\Arquivos de programas\Arquivos comuns\Autodesk Shared\Service\AdskScSrv.exe

O23 - Service: avast! Antivirus - ALWIL Software - C:\Arquivos de programas\Alwil Software\Avast4\ashServ.exe

O23 - Service: avast! Mail Scanner - Unknown owner - C:\Arquivos de programas\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)

O23 - Service: avast! Web Scanner - Unknown owner - C:\Arquivos de programas\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)

O23 - Service: Gbp Service (GbpSv) - GAS Tecnologia LTDA - C:\Arquivos de programas\GbPlugin\GbpSv.exe

O23 - Service: GoogleDesktopManager - Google - C:\Arquivos de programas\Google\Google Desktop Search\GoogleDesktopManager.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Arquivos de programas\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: MATLAB Server (matlabserver) - Unknown owner - C:\Arquivos de programas\MATLAB71\webserver\bin\win32\matlabserver.exe

O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Arquivos de programas\Intel\NCS\Sync\NetSvc.exe

O23 - Service: VNC Server (winvnc) - Unknown owner - C:\Arquivos de programas\UltraVNC\winvnc.exe" -service (file missing)

jgarcia · Julho 9, 2007

Opa labit,

1. Baixe o BankerFix.

2. Desative o seu anti-vírus temporariamente.

3. Dê um duplo-clique sobre o bankerfix.exe. Uma mensagem aparecerá avisando que o mesmo será baixado via internet. Clique em Ok -> Ok. Aperte Enter e aguarde o término do scan.

4. Terminado o scan, leia a mensagem na tela e aperte Enter novamente.

5. Habilite o seu anti-vírus.

6. Retorne com um novo log do HijackThis, juntamente com o relatorio.txt do BankerFix (ele estará em C:\LinhaDefensiva\).

7. Depois de postar a sua resposta você poderá deletar a pasta LinhaDefensiva contida no C.

Abraços.

labit · Julho 9, 2007

Oi, boa noite!

Aí vai o relatorio do Banker Fix:

BankerFix 2.3 - Removedor de Bankers

Linha Defensiva - http://www.linhadefensiva.org

http://www.linhadefensiva.org/bankerfix/

Data: 09/07/2007 - 19:29

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Lista de Definição: 2007-07-08-1

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Log do FoxFix

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Iniciando Log do PV

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Killing '*'

Arquivos a remover

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Arquivos ruins restantes

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Reg Importado

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REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

E o novo log do HijackThis:

Logfile of HijackThis v1.99.1

Scan saved at 19:34:18, on 09/07/2007

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Arquivos de programas\Alwil Software\Avast4\aswUpdSv.exe

C:\Arquivos de programas\Alwil Software\Avast4\ashServ.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Arquivos de programas\Lavasoft\Ad-Aware 2007\aawservice.exe

C:\Arquivos de programas\Google\Common\Google Updater\GoogleUpdaterService.exe

C:\Arquivos de programas\Arquivos comuns\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\WINDOWS\system32\svchost.exe

C:\Arquivos de programas\UltraVNC\winvnc.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\igfxtray.exe

C:\WINDOWS\system32\hkcmd.exe

C:\Arquivos de programas\Intel\NCS\PROSet\PRONoMgr.exe

C:\WINDOWS\SOUNDMAN.EXE

C:\ARQUIV~1\ALWILS~1\Avast4\ashDisp.exe

C:\Arquivos de programas\Java\jre1.6.0_01\bin\jusched.exe

C:\Arquivos de programas\Arquivos comuns\Real\Update_OB\realsched.exe

C:\windows\system32\aniu.exe

C:\windows\system32\argziwbn.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Arquivos de programas\MSN Messenger\usnsvc.exe

C:\WINDOWS\explorer.exe

C:\Arquivos de programas\Microsoft Office\OFFICE11\WINWORD.EXE

C:\Arquivos de programas\Alwil Software\Avast4\ashMaiSv.exe

C:\Arquivos de programas\Alwil Software\Avast4\ashWebSv.exe

C:\Arquivos de programas\Internet Explorer\IEXPLORE.EXE

C:\Documents and Settings\Laura\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =