[Resolvido!] Não consigo desligar o pc, analise meu log

Rodrigo Help · Julho 13, 2007

olá,

estou com um problema, ontem minha irmã acabou caindo na mira doa hackers...ela baixou um anexo de um e-mail estranho, agora não consigo desligar o pc...

segue meu log:

Logfile of HijackThis v1.99.1

Scan saved at 13:34:05, on 13/7/2007

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\Arquivos de programas\Alwil Software\Avast4\aswUpdSv.exe

C:\Arquivos de programas\Alwil Software\Avast4\ashServ.exe

C:\WINDOWS\system32\spoolsv.exe

C:\windows\ime\clock.cmd

C:\WINDOWS\system32\ctfmon.exe

C:\Arquivos de programas\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe

C:\Arquivos de programas\Arquivos comuns\AOL\1172099161\ee\AOLHostManager.exe

C:\Arquivos de programas\Arquivos comuns\AOL\1172099161\ee\AOLServiceHost.exe

C:\Arquivos de programas\Lavasoft\Ad-Aware 2007\aawservice.exe

C:\MSDE\MSSQL\Binn\sqlservr.exe

C:\WINDOWS\system32\svchost.exe

C:\Arquivos de programas\Alwil Software\Avast4\ashMaiSv.exe

C:\Arquivos de programas\Alwil Software\Avast4\ashWebSv.exe

C:\rodrigo\anti trojan\a-squared Free\a2service.exe

C:\rodrigo\ad-ware\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = &http://home.microsoft.com/intl/br/access/allinone.asp

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.uol.com.br/

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Arquivos de programas\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Arquivos de programas\Java\jre1.6.0_01\bin\ssv.dll

O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Arquivos de programas\Windows Live Toolbar\msntb.dll

O2 - BHO: G-Buster Browser Defense Unibanco - {C41A1C0E-EA6C-11D4-B1B8-444553540008} - C:\WINDOWS\Downloaded Program Files\gbiehuni.dll

O2 - BHO: (no name) - {EFCB85E2-C04F-4779-81E8-C8F0B63BABBF} - (no file)

O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Arquivos de programas\Windows Live Toolbar\msntb.dll

O4 - HKLM\..\Run: [siSUSBRG] C:\WINDOWS\SiSUSBrg.exe

O4 - HKLM\..\Run: [soundMan] SOUNDMAN.EXE

O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe

O4 - HKLM\..\Run: [RemoteControl] "C:\Arquivos de programas\CyberLink DVD Solution\PowerDVD\PDVDServ.exe"

O4 - HKLM\..\Run: [avast!] C:\ARQUIV~1\ALWILS~1\Avast4\ashDisp.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Arquivos de programas\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [HostManager] C:\Arquivos de programas\Arquivos comuns\AOL\1172099161\ee\AOLHostManager.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Arquivos de programas\Java\jre1.6.0_01\bin\jusched.exe"

O4 - HKLM\..\Run: [CurrentVersion] C:\windows\ime\clock.cmd

O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto

O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe

O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Arquivos de programas\Arquivos comuns\Adobe\Calibration\Adobe Gamma Loader.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Arquivos de programas\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: Service Manager.lnk = C:\Arquivos de programas\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe

O8 - Extra context menu item: &Clean Traces - C:\Arquivos de programas\DAP\Privacy Package\dapcleanerie.htm

O8 - Extra context menu item: &Download with &DAP - C:\Arquivos de programas\DAP\dapextie.htm

O8 - Extra context menu item: &Windows Live Search - res://C:\Arquivos de programas\Windows Live Toolbar\msntb.dll/search.htm

O8 - Extra context menu item: Add to AMV Convert Tool... - C:\Arquivos de programas\MP3 Player Utilities 4.00\AMVConverter\grab.html

O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx

O8 - Extra context menu item: Download &all with DAP - C:\Arquivos de programas\DAP\dapextie2.htm

O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\ARQUIV~1\MICROS~2\Office10\EXCEL.EXE/3000

O8 - Extra context menu item: MediaManager tool grab multimedia file - C:\Arquivos de programas\MP3 Player Utilities 4.00\MediaManager\grab.html

O8 - Extra context menu item: Open in new background tab - res://C:\Arquivos de programas\Windows Live Toolbar\Components\en-ww\msntabres.dll.mui/229?6aacbc7e4e48485e81c3757e2a332300

O8 - Extra context menu item: Open in new foreground tab - res://C:\Arquivos de programas\Windows Live Toolbar\Components\en-ww\msntabres.dll.mui/230?6aacbc7e4e48485e81c3757e2a332300

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Arquivos de programas\Java\jre1.6.0_01\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Arquivos de programas\Java\jre1.6.0_01\bin\ssv.dll

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Arquivos de programas\AIM\aim.exe

O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Arquivos de programas\PartyGaming\PartyPoker\RunApp.exe

O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Arquivos de programas\PartyGaming\PartyPoker\RunApp.exe

O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe

O12 - Plugin for .spop: C:\Arquivos de programas\Internet Explorer\Plugins\NPDocBox.dll

O14 - IERESET.INF: SEARCH_PAGE_URL=&http://home.microsoft.com/intl/br/access/allinone.asp

O16 - DPF: {E37CB5F0-51F5-4395-A808-5FA49E399008} (GbPluginObj Class) - https://clickbanking.unibanco.com.br/GbPlug...GbPluginUni.cab

O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\ARQUIV~1\MSNMES~1\MSGRAP~1.DLL

O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\ARQUIV~1\MSNMES~1\MSGRAP~1.DLL

O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll

O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\rodrigo\anti trojan\a-squared Free\a2service.exe

O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Arquivos de programas\Lavasoft\Ad-Aware 2007\aawservice.exe

O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Arquivos de programas\Alwil Software\Avast4\aswUpdSv.exe

O23 - Service: avast! Antivirus - ALWIL Software - C:\Arquivos de programas\Alwil Software\Avast4\ashServ.exe

O23 - Service: avast! Mail Scanner - Unknown owner - C:\Arquivos de programas\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)

O23 - Service: avast! Web Scanner - Unknown owner - C:\Arquivos de programas\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)

O23 - Service: Gbp Service (GbpSv) - Banco Unibanco - C:\Arquivos de programas\GbPlugin\GbpSv.exe

O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Arquivos de programas\Arquivos comuns\Macromedia Shared\Service\Macromedia Licensing.exe

O23 - Service: Sandra Data Service (SandraDataSrv) - SiSoftware - C:\Arquivos de programas\SiSoftware\SiSoftware Sandra Lite 2007.SP1\Win32\RpcDataSrv.exe

O23 - Service: Sandra Service (SandraTheSrv) - SiSoftware - C:\Arquivos de programas\SiSoftware\SiSoftware Sandra Lite 2007.SP1\RpcSandraSrv.exe

por favor me ajudem

Shine · Julho 13, 2007

Opa!

Será preciso habilitar algumas entradas no MSConfig, pois desabilitar certas opções

elas poderão esconder pontos-chave para identificar uma infecção.

Antes faça o seguinte:

Vai em Iniciar > Executar e digite: MSCONFIG.

- Clique em OK.

"Habilite" todas as entradas do guia inicializar, em seguida confirme.

- Reinicie o computador.

Após os procedimentos, faça um novo log do HijackThis e cole-o na sua resposta.

Abraços!

Rodrigo Help · Julho 13, 2007

Opa!

Será preciso habilitar algumas entradas no MSConfig, pois desabilitar certas opções

elas poderão esconder pontos-chave para identificar uma infecção.

Antes faça o seguinte:

Vai em Iniciar > Executar e digite: MSCONFIG.

- Clique em OK.

"Habilite" todas as entradas do guia inicializar, em seguida confirme.

- Reinicie o computador.

Após os procedimentos, faça um novo log do HijackThis e cole-o na sua resposta.

Abraços!

ok!!!

certo, fiz o que você falou...segue o log:

Logfile of HijackThis v1.99.1

Scan saved at 18:38:39, on 13/7/2007

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\Arquivos de programas\Alwil Software\Avast4\aswUpdSv.exe

C:\Arquivos de programas\Alwil Software\Avast4\ashServ.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\rodrigo\anti trojan\a-squared Free\a2service.exe

C:\Arquivos de programas\Lavasoft\Ad-Aware 2007\aawservice.exe

C:\WINDOWS\SOUNDMAN.EXE

C:\WINDOWS\system32\pctspk.exe

C:\Arquivos de programas\CyberLink DVD Solution\PowerDVD\PDVDServ.exe

C:\ARQUIV~1\ALWILS~1\Avast4\ashDisp.exe

C:\MSDE\MSSQL\Binn\sqlservr.exe

C:\Arquivos de programas\Java\jre1.6.0_01\bin\jusched.exe

C:\windows\ime\clock.cmd

C:\Arquivos de programas\Winamp\winampa.exe

C:\ARQUIV~1\INTERN~2\MEDIAKEY.EXE

C:\Arquivos de programas\Arquivos comuns\AOL\1172099161\ee\AOLHostManager.exe

C:\WINDOWS\system32\ctfmon.exe

C:\WINDOWS\system32\svchost.exe

C:\Arquivos de programas\Valve\Steam\Steam.exe

C:\WINDOWS\system32\wdfmgr.exe

C:\Arquivos de programas\Arquivos comuns\AOL\1172099161\ee\AOLServiceHost.exe

C:\Arquivos de programas\Skype\Phone\Skype.exe

C:\Arquivos de programas\MSN Messenger\msnmsgr.exe

C:\ARQUIV~1\INTERN~2\KBOSDCtl.EXE

C:\ARQUIV~1\INTERN~2\KCodeMsg.EXE

C:\Arquivos de programas\Messenger\msmsgs.exe

C:\Arquivos de programas\AIM\aim.exe

C:\Arquivos de programas\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe

C:\Arquivos de programas\Alwil Software\Avast4\ashMaiSv.exe

C:\Arquivos de programas\Alwil Software\Avast4\ashWebSv.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

C:\WINDOWS\System32\alg.exe

C:\WINDOWS\system32\wuauclt.exe