[Arquivado] PC Lento/Dificuldade de Navegação

luckyluck · Dezembro 30, 2009

Prezados Senhores, volto a solicitar-lhes auxilio depois de longo tempo de calmaria. Desta vez o problema se encontra na extrema lentidão do PC, somada à sofrida navegação na Web e o constante travamento do meu e-mail virtual (hotmail) que congela constantemente quando procedo à consulta de minhas mensagens. Segue o log do Hijackthis. Obrigado pela atenção e pela possível ajuda. Abç. Luciano.

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 13:31:46, on 30/12/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\Arquivos de programas\Sygate\SPF\smc.exe

C:\ARQUIV~1\GbPlugin\GbpSv.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.exe

C:\Arquivos de programas\Avira\AntiVir Desktop\sched.exe

C:\Arquivos de programas\Avira\AntiVir Desktop\avgnt.exe

C:\Arquivos de programas\Synaptics\SynTP\SynTPEnh.exe

C:\Arquivos de programas\Microsoft Office\Office12\GrooveMonitor.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Arquivos de programas\Nokia\Nokia PC Suite 7\PCSuite.exe

C:\Arquivos de programas\TuneUp Utilities 2007\MemOptimizer.exe

C:\Arquivos de programas\Avira\AntiVir Desktop\avguard.exe

C:\Arquivos de programas\Arquivos comuns\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\Arquivos de programas\Java\jre6\bin\jqs.exe

C:\Arquivos de programas\Arquivos comuns\Microsoft Shared\VS7DEBUG\mdm.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\Arquivos de programas\PC Connectivity Solution\ServiceLayer.exe

C:\Arquivos de programas\PC Connectivity Solution\Transports\NclRSSrv.exe

C:\WINDOWS\system32\wbem\wmiapsrv.exe

C:\Arquivos de programas\PC Connectivity Solution\Transports\NclUSBSrv.exe

C:\Documents and Settings\User\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://br.msn.com/

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://br.msn.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://g.msn.com/1me10IE8ENUS/701

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R3 - URLSearchHook: Barra de Ferramentas do Yahoo! com bloqueador de pop-up - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)

F2 - REG:system.ini: Shell=Explorer.exe rundll32.exe tapi.nfo beforeglav

O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Arquivos de programas\HP\Smart Web Printing\hpswp_printenhancer.dll

O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Arquivos de programas\HP\Smart Web Printing\hpswp_framework.dll

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Arquivos de programas\Arquivos comuns\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Arquivos de programas\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Arquivos de programas\Microsoft Office\Office12\GrooveShellExtensions.dll

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Arquivos de programas\Java\jre6\bin\ssv.dll

O2 - BHO: G-Buster Browser Defense ABN AMRO - {C41A1C0E-EA6C-11D4-B1B8-444553540007} - C:\ARQUIV~1\GbPlugin\gbiehabn.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Arquivos de programas\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Arquivos de programas\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O4 - HKLM\..\Run: [avgnt] "C:\Arquivos de programas\Avira\AntiVir Desktop\avgnt.exe" /min

O4 - HKLM\..\Run: [smcService] C:\ARQUIV~1\Sygate\SPF\smc.exe -startgui

O4 - HKLM\..\Run: [synTPEnh] C:\Arquivos de programas\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [GrooveMonitor] "C:\Arquivos de programas\Microsoft Office\Office12\GrooveMonitor.exe"

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [PC Suite Tray] "C:\Arquivos de programas\Nokia\Nokia PC Suite 7\PCSuite.exe" -onlytray

O4 - HKCU\..\Run: [TuneUp MemOptimizer] "C:\Arquivos de programas\TuneUp Utilities 2007\MemOptimizer.exe" autostart

O4 - HKUS\S-1-5-19\..\Run: [skype] "C:\Arquivos de programas\Skype\Phone\Skype.exe" /nosplash /minimized (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [skype] "C:\Arquivos de programas\Skype\Phone\Skype.exe" /nosplash /minimized (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-20\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [skype] "C:\Arquivos de programas\Skype\Phone\Skype.exe" /nosplash /minimized (User 'SYSTEM')

O4 - HKUS\S-1-5-18\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [skype] "C:\Arquivos de programas\Skype\Phone\Skype.exe" /nosplash /minimized (User 'Default user')

O4 - HKUS\.DEFAULT\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'Default user')

O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200

O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\ARQUIV~1\MICROS~3\Office12\EXCEL.EXE/3000

O8 - Extra context menu item: SYSTRAN: &Limpar o Cache de Tradução - C:\Arquivos de programas\Systran\Premium\menuClearCache.html

O8 - Extra context menu item: SYSTRAN: &Opções - C:\Arquivos de programas\Systran\Premium\menuConfigure.html

O8 - Extra context menu item: SYSTRAN: &Registro - C:\Arquivos de programas\Systran\Premium\menuRegister.html

O8 - Extra context menu item: SYSTRAN: &Traduzir - C:\Arquivos de programas\Systran\Premium\menuTranslate.html

O8 - Extra context menu item: SYSTRAN: &Verifique as atualizações - C:\Arquivos de programas\Systran\Premium\menuUpdate.html

O8 - Extra context menu item: SYSTRAN: Traduzir Todos os &Quadros - C:\Arquivos de programas\Systran\Premium\menuTranslateAll.html

O9 - Extra button: Enviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\ARQUIV~1\MICROS~3\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: &Enviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\ARQUIV~1\MICROS~3\Office12\ONBttnIE.dll

O9 - Extra button: Livro de recortes HP - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Arquivos de programas\HP\Smart Web Printing\hpswp_extensions.dll

O9 - Extra button: Seleção HP Smart - {700259D7-1666-479a-93B1-3250410481E8} - C:\Arquivos de programas\HP\Smart Web Printing\hpswp_extensions.dll

O9 - Extra button: @sysiecom.dll,-2100 - {703436F1-3E1F-11d3-8F6B-00105A2A1D59} - C:\Arquivos de programas\Systran\Premium\MenuTranslate.html

O9 - Extra 'Tools' menuitem: @sysiecom.dll,-2102 - {703436F1-3E1F-11d3-8F6B-00105A2A1D59} - C:\Arquivos de programas\Systran\Premium\MenuTranslate.html

O9 - Extra button: @sysiecom.dll,-2103 - {703436F2-3E1F-11d3-8F6B-00105A2A1D59} - C:\Arquivos de programas\Systran\Premium\MenuTranslateAll.html

O9 - Extra 'Tools' menuitem: @sysiecom.dll,-2105 - {703436F2-3E1F-11d3-8F6B-00105A2A1D59} - C:\Arquivos de programas\Systran\Premium\MenuTranslateAll.html

O9 - Extra button: @sysiecom.dll,-2115 - {703436F3-3E1F-11d3-8F6B-00105A2A1D59} - C:\Arquivos de programas\Systran\Premium\MenuConfigure.html

O9 - Extra 'Tools' menuitem: @sysiecom.dll,-2117 - {703436F3-3E1F-11d3-8F6B-00105A2A1D59} - C:\Arquivos de programas\Systran\Premium\MenuConfigure.html

O9 - Extra button: (no name) - {703436F4-3E1F-11d3-8F6B-00105A2A1D59} - C:\Arquivos de programas\Systran\Premium\MenuClearCache.html

O9 - Extra 'Tools' menuitem: @sysiecom.dll,-2108 - {703436F4-3E1F-11d3-8F6B-00105A2A1D59} - C:\Arquivos de programas\Systran\Premium\MenuClearCache.html

O9 - Extra button: (no name) - {703436F5-3E1F-11d3-8F6B-00105A2A1D59} - C:\Arquivos de programas\Systran\Premium\MenuRegister.html

O9 - Extra 'Tools' menuitem: @sysiecom.dll,-2111 - {703436F5-3E1F-11d3-8F6B-00105A2A1D59} - C:\Arquivos de programas\Systran\Premium\MenuRegister.html

O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Arquivos de programas\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARQUIV~1\MICROS~3\Office12\REFIEBAR.DLL

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O14 - IERESET.INF: SEARCH_PAGE_URL=&http://home.microsoft.com/intl/br/access/allinone.asp

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Arquivos de programas\Yahoo!\Common\yinsthelper.dll

O16 - DPF: {B9F79165-A264-4C4A-A211-133A5E8D647F} (F-Secure Health Check 1.1) - http://support.f-secure.com/enu/home/onlineservices/fshc/fscax.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

O16 - DPF: {E37CB5F0-51F5-4395-A808-5FA49E399007} (GbPluginObj Class) - https://wwws.realsecureweb.com.br/mpr/plugin/Cab/GbPluginABN.cab

O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/mcfscan/2,2,0,5567/mcfscan.cab

O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Arquivos de programas\Microsoft Office\Office12\GrooveSystemServices.dll

O20 - Winlogon Notify: GbPluginAbn - C:\ARQUIV~1\GbPlugin\gbiehabn.dll

O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Arquivos de programas\Avira\AntiVir Desktop\sched.exe

O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Arquivos de programas\Avira\AntiVir Desktop\avguard.exe

O23 - Service: Dispositivo Celular da Apple (Apple Mobile Device) - Apple Inc. - C:\Arquivos de programas\Arquivos comuns\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Arquivos de programas\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: iPod Service - Apple Inc. - C:\Arquivos de programas\iPod\bin\iPodService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Arquivos de programas\Java\jre6\bin\jqs.exe

O23 - Service: NMIndexingService - Nero AG - C:\Arquivos de programas\Arquivos comuns\Ahead\Lib\NMIndexingService.exe

O23 - Service: ServiceLayer - Nokia. - C:\Arquivos de programas\PC Connectivity Solution\ServiceLayer.exe

O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Arquivos de programas\Sygate\SPF\smc.exe

--

End of file - 11636 bytes

Power Max · Dezembro 30, 2009

:) Olá luckyluck!

:seta: Siga, por gentileza, as dicas deste tutorial para fazer uma limpeza de seu PC com o Malwarebytes:

'>http://dicasetutoriaisparapc.blogspot.com/2009/10/tutorial-do-malwarebytes-anti-malware.html"]Tutorial do Malwarebytes Anti-Malware

Na sua próxima resposta poste este log do Malwarebytes juntamente com um novo log do Hijackthis e nos diga como está o seu PC após este procedimento.

Ficamos no aguardo.

luckyluck · Dezembro 30, 2009

Desculpe, segue o e-mail correto com os logs.

Caro Antônio, obrigado pela rápida resposta como de costume. Seguem os logs gerados pelo Malaware e pelo Hijackthis. Me parece q o pc está realmente mais ágil, mas uma mensagem ("erro ao carregar tapi.info") continua a aparecer assim q se inicializa o windows. Há alguma relação com os outros problemas relatados? Quanto ao e-mail ainda não deu para averiguar se houve uma melhora efetiva, mas assim q efetuar os testes eu informarei os resultados. Abç. Luciano.

Malwarebytes' Anti-Malware 1.42

Versão do banco de dados: 3455

Windows 5.1.2600 Service Pack 3 (Safe Mode)

Internet Explorer 8.0.6001.18702

30/12/2009 18:10:30

mbam-log-2009-12-30 (18-10-30).txt

Tipo de Verificação: Completa (C:\|D:\|)

Objetos verificados: 212781

Tempo decorrido: 1 hour(s), 19 minute(s), 21 second(s)

Processos da Memória infectados: 0

Módulos de Memória Infectados: 0

Chaves do Registro infectadas: 2

Valores do Registro infectados: 0

Ítens do Registro infectados: 1

Pastas infectadas: 0

Arquivos infectados: 2

Processos da Memória infectados:

(Nenhum ítem malicioso foi detectado)

Módulos de Memória Infectados:

(Nenhum ítem malicioso foi detectado)

Chaves do Registro infectadas:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\glaide32 (Rootkit.Rustock) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\idid (Trojan.Sasfix) -> Quarantined and deleted successfully.

Valores do Registro infectados:

(Nenhum ítem malicioso foi detectado)

Ítens do Registro infectados:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell (Hijack.Shell) -> Bad: (Explorer.exe rundll32.exe tapi.nfo beforeglav) Good: (Explorer.exe) -> Quarantined and deleted successfully.

Pastas infectadas:

(Nenhum ítem malicioso foi detectado)

Arquivos infectados:

C:\System Volume Information\_restore{1644A5CA-2F64-4CAD-989D-FA1DEECAAE55}\RP218\A0037438.exe (Trojan.Agent) -> Quarantined and deleted successfully.

C:\Documents and Settings\User\Dados de aplicativos\wiaserva.log (Malware.Trace) -> Quarantined and deleted successfully.

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 18:15:17, on 30/12/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\Arquivos de programas\Sygate\SPF\smc.exe

C:\ARQUIV~1\GbPlugin\GbpSv.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Arquivos de programas\Avira\AntiVir Desktop\sched.exe

C:\WINDOWS\Explorer.EXE

C:\Arquivos de programas\Avira\AntiVir Desktop\avgnt.exe

C:\Arquivos de programas\Synaptics\SynTP\SynTPEnh.exe

C:\Arquivos de programas\Microsoft Office\Office12\GrooveMonitor.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Arquivos de programas\Nokia\Nokia PC Suite 7\PCSuite.exe

C:\Arquivos de programas\TuneUp Utilities 2007\MemOptimizer.exe

C:\Arquivos de programas\Avira\AntiVir Desktop\avguard.exe

C:\Arquivos de programas\Arquivos comuns\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\Arquivos de programas\Java\jre6\bin\jqs.exe

C:\Arquivos de programas\Arquivos comuns\Microsoft Shared\VS7DEBUG\mdm.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\wuauclt.exe