[Resolvido] &nbspProblema no disco rígido (notebook)

[magalhaesrj 0]

Estou com um problema no notebook, ele estava funcionando normalmente, depois que fui iniciar ele, deu um problema no disco rígido: Gostaria de saber se é um tipo de vírus ou é realmente um problema no meu HD, ele ainda está na garantia, mas se tiver uma forma fácil de resolver, gostaria de ajuda de vocês

 

Segue o arro para analizarem, de 20 em 20 minutos aparece essa mensagem

http://www.magalhaesrj.com.br/transf/erro_note.jpg

 

Des de já agradeço

[Diogo R 0]

Olá magalhaesrj

 

 

Faça o download do HijackThis aqui

 

:veja: Crie uma pasta, e nomeia-a de Hijackthis..

:veja: Extraia o conteúdo do arquivo .zip baixado dentro da pasta criada por você

:veja: Execute o programa...

:veja: Aceite o contrato...

:veja: Aparecerá uma janela clique em Do a system scan and save a log file..

:veja: Não marque nada...simplismente copie o Log que aparecerá num bloco de notas e poste aqui....

 

Aguardo o seu poste...

 

 

 

T+

[magalhaesrj 0]

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 10:52:28, on 07/09/2010

Platform: Unknown Windows (WinNT 6.01.3504)

MSIE: Internet Explorer v8.00 (8.00.7600.16385)

Boot mode: Normal

 

Running processes:

C:\Windows\system32\Dwm.exe

C:\Windows\system32\taskhost.exe

C:\Windows\Explorer.EXE

C:\Windows\System32\rundll32.exe

C:\Program Files\DellTPad\Apoint.exe

C:\Program Files\IDT\WDM\sttray.exe

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\Alwil Software\Avast4\ashDisp.exe

C:\Windows\WindowsMobile\wmdc.exe

C:\Windows\system32\igfxsrvc.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\DellTPad\Apntex.exe

C:\Program Files\Windows Live\Messenger\msnmsgr.exe

C:\Program Files\DellTPad\HidFind.exe

C:\Windows\system32\conhost.exe

C:\Program Files\Skype\Phone\Skype.exe

C:\Users\Marcelo\Documents\googletalk.exe

C:\Program Files\Nimbuzz\Nimbuzz.exe

C:\Program Files\ThinkPad\Bluetooth Software\BTTray.exe

C:\Program Files\ThinkPad\Bluetooth Software\BtStackServer.exe

C:\Program Files\Skype\Plugin Manager\skypePM.exe

C:\Program Files\Windows Live\Contacts\wlcomm.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Skype\Toolbars\Shared\SkypeNames2.exe

C:\Program Files\Microsoft\Search Enhancement Pack\SCServer\SCServer.exe

C:\Program Files\Mozilla Firefox\plugin-container.exe

C:\Users\Marcelo\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe

C:\Windows\explorer.exe

C:\Users\Marcelo\Desktop\HiJackThis\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USSMB/5

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://br.msn.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll

O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files\Windows Live\Companion\companioncore.dll

O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

O2 - BHO: Bing Bar BHO - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN Toolbar\Platform\6.0.2156.0\npwinext.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: Google Gears Helper - {E0FEFE40-FBF9-42AE-BA58-794CA7E3FB53} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.36.0\gears.dll

O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

O3 - Toolbar: @C:\Program Files\MSN Toolbar\Platform\6.0.2156.0\npwinext.dll,-100 - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files\MSN Toolbar\Platform\6.0.2156.0\npwinext.dll

O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe

O4 - HKLM\..\Run: [sysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe

O4 - HKLM\..\Run: [igfxTray] C:\Windows\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe

O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe

O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files\Common Files\Adobe\Installers\b2d6abde968e6f277ddbfd501383e02\Acrobat 9.0\Acrobat\Acrobat_sl.exe"

O4 - HKLM\..\Run: [avast!] "C:\Program Files\Alwil Software\Avast4\ashDisp.exe"

O4 - HKLM\..\Run: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background

O4 - HKCU\..\Run: [skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized

O4 - HKCU\..\Run: [googletalk] C:\Users\Marcelo\Documents\googletalk.exe /autostart

O4 - HKCU\..\Run: [Nimbuzz] C:\Program Files\Nimbuzz\Nimbuzz.exe

O4 - Global Startup: Bluetooth.lnk = ?

O8 - Extra context menu item: Anexar a PDF existente - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Anexar destino do link a PDF existente - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

O8 - Extra context menu item: Converter destino do link em Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

O8 - Extra context menu item: Converter em Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Enviar imagem para Dispositivo &Bluetooth... - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie_ctx.htm

O8 - Extra context menu item: Enviar página para Dispositivo &Bluetooth ... - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie.htm

O9 - Extra button: @C:\Program Files\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files\Windows Live\Companion\companioncore.dll

O9 - Extra button: (no name) - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.36.0\gears.dll

O9 - Extra 'Tools' menuitem: &Configurações do Gears - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.36.0\gears.dll

O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll

O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll

O9 - Extra 'Tools' menuitem: @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll

O9 - Extra button: @C:\Program Files\ThinkPad\Bluetooth Software\btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie.htm

O9 - Extra 'Tools' menuitem: @C:\Program Files\ThinkPad\Bluetooth Software\btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie.htm

O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll

O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll

O13 - Gopher Prefix:

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe

O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe

O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe

O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe

O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe

O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\ThinkPad\Bluetooth Software\btwdins.exe

O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe

O23 - Service: O2FLASH - O2Micro International - C:\Windows\system32\DRIVERS\o2flash.exe

O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - c:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe

O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_5f120bca41bba11b\STacSV.exe

O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

 

--

End of file - 10394 bytes

[Diogo R 0]

Olá.

 

 

Recomendo que você desinstale o "MSN Toolbar" caso não o utilize.

 

 

:veja: Desative temporiariamente seu AntiVirus

:veja: Utilize o Navegador Internet Explorer para fazer o scaniamento!

:veja: Acesse o site '>http://www.eset.com/onlinescan/index.php"]AQUI

:veja: Faça o scan com o Nod32 de acordo com o flash abaixo:

 

 

:veja: Ao final da verificação marque a caixa "Delete Quarantined files" e clique em [FINISH]

:veja: Será gerado um relatório, que estará em:

 

C:\Arquivos de programas\EsetOnlineScanner\log.txt

 

Copie e Cole o log aqui...

 

 

Aguardo

 

 

T+

[magalhaesrj 0]

ESETSmartInstaller@High as CAB hook log:

OnlineScanner.ocx - registred OK

[Diogo R 0]

magalhaesrj

 

Cole o log inteiro pedido.

 

Caso esteja com duvidas leia o link abaixo:

 

'>http://dicasetutoriaisparapc.blogspot.com/2008/09/tutorial-do-antivirus-nod32-online.html"]Tutorial do antivirus Nod32 Online

 

 

obs: Se mesmo assim, o log for isso mesmo, refaça o scaniamento seguindo o link que te passei agora.

Aguardo seu poste, com o log para verificação.

 

 

T+

[magalhaesrj 0]

Ele não achou nenhum arquivo infectado, o log foi esse mesmo

 

 

ESETSmartInstaller@High as CAB hook log:

OnlineScanner.ocx - registred OK

[Diogo R 0]

magalhaesrj

 

Não vi infecção do seu log.

 

Isso deve ser problemas do HD mesmo, recorra a garantia. Lembre-se, é bom você fazer os backups dos seu dados para prevenção.

 

Boa Sorte

 

 

T+

[magalhaesrj 0]

beleza, muito obrigado mesmo, vou recorrer a garantia mesmo

obrigado mesmo

[Diogo R 0]

PROBLEMA RESOLVIDO

 

Caso o autor necessite que o tópico seja reaberto basta enviar uma Mensagem Privada para um Moderador com um link para o tópico.