[Arquivado] Computador não desliga, não reinicia e nem faz logoff

[Alexandre Santos Correia 0]

Boa tarde a todos,

 

Computador não está desligando, nem reiniciando e nem fazendo logoff. Fiz uma varredura com o Avast! no modo antes do boot e removi alguns vírus, depois passei o Malwarebytes e removi 16 problemas. Mas mesmo depois disso ainda não consigo desligar. Resolvi varrer com o Hijackthis, segue o arquivo de log abaixo:

 

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 15:09:18, on 16/7/2013

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\Arquivos de programas\AVAST Software\Avast\AvastSvc.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\svchost.exe

C:\Documents and Settings\All Users\Dados de aplicativos\DatacardService\HWDeviceService.exe

C:\Arquivos de programas\Java\jre6\bin\jqs.exe

C:\Arquivos de programas\Malwarebytes' Anti-Malware\mbamscheduler.exe

C:\Arquivos de programas\Malwarebytes' Anti-Malware\mbamservice.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\ARQUIV~1\SPEEDB~1\VideoAcceleratorService.exe

C:\Arquivos de programas\Windows Live\Messenger\msnmsgr.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Arquivos de programas\Messenger\msmsgs.exe

C:\WINDOWS\system32\wbem\wmiapsrv.exe

C:\Arquivos de programas\AVAST Software\Avast\AvastUI.exe

C:\Documents and Settings\Admin\Meus documentos\Downloads\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.babylon.com/?affID=112524&tt=010812_ctrl_3112_5&babsrc=HP_ss&mntrId=6c1a1a2d000000000000001bb9e1863c

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://search.localstrike.com.ar/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://search.localstrike.com.ar/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.localstrike.com.ar/

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.localstrike.com.ar/

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R3 - URLSearchHook: UrlSearchHook Class - {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Arquivos de programas\Ask.com\GenericAskToolbar.dll

R3 - URLSearchHook: Messenger Plus Live Brazil Toolbar - {edbca961-4bf8-4cbe-8c63-a11dff9ed2d9} - C:\Arquivos de programas\Messenger_Plus_Live_Brazil\prxtbMes0.dll

R3 - URLSearchHook: (no name) - {b760d5a4-8d24-4cb6-942e-d6bb540ad88c} - (no file)

O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Arquivos de programas\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Arquivos de programas\Arquivos comuns\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Arquivos de programas\Java\jre6\bin\ssv.dll

O2 - BHO: avast! Online Security - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Arquivos de programas\AVAST Software\Avast\aswWebRepIE.dll

O2 - BHO: Auxiliar de Conexão do Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Arquivos de programas\Arquivos comuns\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Arquivos de programas\Google\Google Toolbar\GoogleToolbar_32.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Arquivos de programas\Google\GoogleToolbarNotifier\5.7.8313.1002\swg.dll

O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Arquivos de programas\Ask.com\GenericAskToolbar.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Arquivos de programas\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Arquivos de programas\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O2 - BHO: Speed Analysis 4 - {ECFCEA8D-502E-40E5-988C-010D4E465D67} - C:\Arquivos de programas\Speed Analysis 4\ScriptHost.dll

O2 - BHO: Messenger Plus Live Brazil - {edbca961-4bf8-4cbe-8c63-a11dff9ed2d9} - C:\Arquivos de programas\Messenger_Plus_Live_Brazil\prxtbMes0.dll

O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Arquivos de programas\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

O3 - Toolbar: Messenger Plus Live Brazil Toolbar - {edbca961-4bf8-4cbe-8c63-a11dff9ed2d9} - C:\Arquivos de programas\Messenger_Plus_Live_Brazil\prxtbMes0.dll

O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)

O3 - Toolbar: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Arquivos de programas\Ask.com\GenericAskToolbar.dll

O3 - Toolbar: avast! Online Security - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Arquivos de programas\AVAST Software\Avast\aswWebRepIE.dll

O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Arquivos de programas\Google\Google Toolbar\GoogleToolbar_32.dll

O4 - HKLM\..\Run: [TV Card Remote Control Applet] C:\WINDOWS\713xRMT.exe

O4 - HKLM\..\Run: [avast] "C:\Arquivos de programas\AVAST Software\Avast\avastUI.exe" /nogui

O4 - HKLM\..\Run: [HP Software Update] C:\Arquivos de programas\HP\HP Software Update\HPWuSchd2.exe

O4 - HKCU\..\Run: [msnmsgr] "C:\Arquivos de programas\Windows Live\Messenger\msnmsgr.exe" /background

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [swg] "C:\Arquivos de programas\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

O4 - HKCU\..\Run: [speedBitVideoAccelerator] "C:\Arquivos de programas\SpeedBit Video Accelerator\VideoAccelerator.exe" /startup

O4 - HKCU\..\Run: [HW_OPENEYE_OUC_] "C:\Arquivos de programas\VIVO INTERNET\UpdateDog\ouc.exe"

O4 - HKCU\..\Run: [MSMSGS] "C:\Arquivos de programas\Messenger\msmsgs.exe" /background

O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')

O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\ARQUIV~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: Pesquisar - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARQUIV~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: Exibir ou ocultar HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Arquivos de programas\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe

O10 - Unknown file in Winsock LSP: c:\arquivos de programas\speedbit video accelerator\sblsp.dll

O10 - Unknown file in Winsock LSP: c:\arquivos de programas\speedbit video accelerator\sblsp.dll

O14 - IERESET.INF: SEARCH_PAGE_URL=&http://home.microsoft.com/intl/br/access/allinone.asp

O17 - HKLM\System\CCS\Services\Tcpip\..\{758267BD-3AD1-4148-A3BB-B188E9BE46E9}: NameServer = 200.255.255.65,200.255.255.70

O22 - SharedTaskScheduler: Pré-carregador Browseui - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll

O22 - SharedTaskScheduler: Daemon de cache de categorias de componente - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll

O23 - Service: avast! Antivirus - AVAST Software - C:\Arquivos de programas\AVAST Software\Avast\AvastSvc.exe

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Arquivos de programas\Google\Update\GoogleUpdate.exe

O23 - Service: Serviço do Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Arquivos de programas\Google\Update\GoogleUpdate.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Arquivos de programas\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: HWDeviceService.exe - Unknown owner - C:\Documents and Settings\All Users\Dados de aplicativos\DatacardService\HWDeviceService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Arquivos de programas\Java\jre6\bin\jqs.exe

O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Arquivos de programas\Malwarebytes' Anti-Malware\mbamscheduler.exe

O23 - Service: MBAMService - Malwarebytes Corporation - C:\Arquivos de programas\Malwarebytes' Anti-Malware\mbamservice.exe

O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - Unknown owner - C:\Arquivos de programas\McAfee Security Scan\3.0.318\McCHSvc.exe (file missing)

O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Arquivos de programas\Mozilla Maintenance Service\maintenanceservice.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: VideoAcceleratorService - SpeedBit Ltd. - C:\ARQUIV~1\SPEEDB~1\VideoAcceleratorService.exe

--

End of file - 9497 bytes

Desde já agradeço a atenção.

Muito obrigado.

Alexandre S. Correia

[DigRam 144]

Boa Tarde! Alexandre Santos Correia

< Auto ShutDown > << Link!



|- Até a solução em definitivo,verifique se este software desliga ou reinicia o computador!
|- Ps: Ao instalar,não esqueça de clicar várias vezes em "Decline",pois apresentam alguns associados que buscam instalar seus 'programinhas'.
|- Ps: Informe os resultados!

-/-

|- Baixe: < zoek > ( ... by Smeenk )

|- Ou aqui! < zoek.exe >

|- Salve-o no desktop!
|- Desabilite seu antivírus!
|- Para Windows 7,execute zoek.exe como administrador.

startupall;
autoclean;
filesrcm;
emptyalltemp;

|- Copie e cole estas informações,em vermelho,no campo da ferramenta.
|- Clique "Run Script".

Zoek.exe is running now.
Do not start any browser windows, they will be closed automatically.
Please wait! This window will close when finished.
A logfile will open afterwards and can also be found on your systemdrive as zoek-results.log

|- Surgirão estas informações,pedindo-lhe que aguarde o relatório.



|- Aceite e/ou confirme o reboot!

zoek.hta failed by unknown error.
Restart computer, and try again.

|- Ps: Ao obter algum erro,reinicie o PC e execute,novamente,a ferramenta.
|- Poste o relatório,que estará em C:\zoek-results.txt <<

A+

[wings 22]

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