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[Resolvido!]Micro não reinicia, nem faz logoff

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Olá, tenho um micro que está super lento e na hora em que vou reiniciar ou fazer logoff ele não faz. Salvei um log do Hijack... segue abaixo.

 

 

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 14:11:26, on 20/10/2008

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16735)

Boot mode: Normal

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Arquivos de programas\Lavasoft\Ad-Aware\aawservice.exe

C:\Arquivos de programas\Alwil Software\Avast4\aswUpdSv.exe

C:\Arquivos de programas\Alwil Software\Avast4\ashServ.exe

C:\ARQUIV~1\GbPlugin\GbpSv.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Arquivos de programas\Network Associates\Common Framework\FrameworkService.exe

C:\Arquivos de programas\Positivo Informática\Positivo Network Manager\LanCtrl.exe

C:\Arquivos de programas\Alwil Software\Avast4\ashMaiSv.exe

C:\Arquivos de programas\Alwil Software\Avast4\ashWebSv.exe

C:\WINDOWS\Explorer.EXE

C:\Arquivos de programas\Network Associates\Common Framework\UpdaterUI.exe

C:\Arquivos de programas\Ahead\InCD\InCD.exe

C:\Arquivos de programas\Winamp\winampa.exe

C:\ARQUIV~1\ALWILS~1\Avast4\ashDisp.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Arquivos de programas\Microsoft Office\Office\OSA.EXE

C:\Arquivos de programas\WinZip\WZQKPICK.EXE

C:\Documents and Settings\Administrador\Desktop\HiJackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = &http://home.microsoft.com/intl/br/access/allinone.asp

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ufrgs.br/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Arquivos de programas\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (file missing)

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Arquivos de programas\Java\jre1.5.0_06\bin\ssv.dll

O2 - BHO: G-Buster Browser Defense - {C41A1C0E-EA6C-11D4-B1B8-444553540000} - C:\ARQUIV~1\GbPlugin\gbieh.dll

O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Arquivos de programas\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey

O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [inCD] C:\Arquivos de programas\Ahead\InCD\InCD.exe

O4 - HKLM\..\Run: [WinampAgent] C:\Arquivos de programas\Winamp\winampa.exe

O4 - HKLM\..\Run: [avast!] C:\ARQUIV~1\ALWILS~1\Avast4\ashDisp.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Arquivos de programas\Arquivos comuns\Real\Update_OB\realsched.exe" -osboot

O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe

O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Arquivos de programas\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: Aleph 500.14.2 Version Check.lnk = C:\AL500\ALEPHCOM\BIN\VERSION.EXE

O4 - Global Startup: Inicialização do Office.lnk = C:\Arquivos de programas\Microsoft Office\Office\OSA.EXE

O4 - Global Startup: Localização acelerada da Microsoft.lnk = C:\Arquivos de programas\Microsoft Office\Office\FINDFAST.EXE

O4 - Global Startup: WinZip Quick Pick.lnk = C:\Arquivos de programas\WinZip\WZQKPICK.EXE

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Arquivos de programas\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Arquivos de programas\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe

O14 - IERESET.INF: SEARCH_PAGE_URL=&http://home.microsoft.com/intl/br/access/allinone.asp

O16 - DPF: {E37CB5F0-51F5-4395-A808-5FA49E399F83} (GbPluginObj Class) - https://www14.bancobrasil.com.br/plugin/GbPluginBb.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{BA016882-8270-4335-BEDF-F8E7F63C1F2D}: NameServer = 143.54.1.52,143.54.1.53

O17 - HKLM\System\CS1\Services\Tcpip\..\{BA016882-8270-4335-BEDF-F8E7F63C1F2D}: NameServer = 143.54.1.52,143.54.1.53

O17 - HKLM\System\CS2\Services\Tcpip\..\{BA016882-8270-4335-BEDF-F8E7F63C1F2D}: NameServer = 143.54.1.52,143.54.1.53

O17 - HKLM\System\CS3\Services\Tcpip\..\{BA016882-8270-4335-BEDF-F8E7F63C1F2D}: NameServer = 143.54.1.52,143.54.1.53

O20 - Winlogon Notify: GbPluginBb - C:\ARQUIV~1\GbPlugin\gbieh.dll

O20 - Winlogon Notify: NetManNP - C:\Arquivos de programas\Positivo Informática\Positivo Network Manager\LCWinLNP.dll

O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Arquivos de programas\Lavasoft\Ad-Aware\aawservice.exe

O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Arquivos de programas\Alwil Software\Avast4\aswUpdSv.exe

O23 - Service: avast! Antivirus - ALWIL Software - C:\Arquivos de programas\Alwil Software\Avast4\ashServ.exe

O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Arquivos de programas\Alwil Software\Avast4\ashMaiSv.exe

O23 - Service: avast! Web Scanner - ALWIL Software - C:\Arquivos de programas\Alwil Software\Avast4\ashWebSv.exe

O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Arquivos de programas\Network Associates\Common Framework\FrameworkService.exe

O23 - Service: Pml Driver HPZ12 - Unknown owner - C:\WINDOWS\system32\HPZipm12.exe (file missing)

O23 - Service: Positivo Network Manager - Positivo Informática Ltda - C:\Arquivos de programas\Positivo Informática\Positivo Network Manager\LanCtrl.exe

O23 - Service: SNMP Trap Service (SNMPTRAP) - Unknown owner - C:\WINDOWS\system32\snmptrap.exe (file missing)

 

--

End of file - 6771 bytes

-------------------------------------------------------------------------------

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Bom Dia! Annluciap

 

<@> Faça um scan online em: < Kaspersky >

<@> Utilize para isso,o navegador Internet Explorer.

 

<!> Acesse o site,e clique em: < kasperdx9.jpg >

 

<@> Na próxima página,clique em: I Accept

<@> Isto,para que se instale o controle ActiveX e,em seguida,atualize o banco de dados.

<@> Na próxima página,clique em: My Computer e faça o scan.

<@> Tenha paciência!

<@> Aguarde a atualização da base de dados,e também do exame,que é demorado.

<@> Terminando,salve e poste o relatório.

<@> Clique em Save Report As... para salvar o log.

<@> Salve o resultado como .txt,segundo a imagem abaixo:

 

Kas-Savetxt.gif

 

<@> Poste,também,HijackThis atualizado.

 

Abraços!

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Segue:

 

--------------------------------------------------------------------------------

KASPERSKY ONLINE SCANNER 7 REPORT

Tuesday, October 21, 2008

Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)

Kaspersky Online Scanner 7 version: 7.0.25.0

Program database last update: Tuesday, October 21, 2008 15:51:52

Records in database: 1331814

--------------------------------------------------------------------------------

 

Scan settings:

Scan using the following database: extended

Scan archives: yes

Scan mail databases: yes

 

Scan area - My Computer:

A:\

C:\

D:\

E:\

 

Scan statistics:

Files scanned: 43050

Threat name: 0

Infected objects: 0

Suspicious objects: 0

Duration of the scan: 01:35:40

 

No malware has been detected. The scan area is clean.

 

The selected area was scanned.

-------------------------------------------------------

 

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 10:35:11, on 22/10/2008

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16735)

Boot mode: Normal

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Arquivos de programas\Lavasoft\Ad-Aware\aawservice.exe

C:\Arquivos de programas\Alwil Software\Avast4\aswUpdSv.exe

C:\Arquivos de programas\Alwil Software\Avast4\ashServ.exe

C:\ARQUIV~1\GbPlugin\GbpSv.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Arquivos de programas\Network Associates\Common Framework\FrameworkService.exe

C:\Arquivos de programas\Positivo Informática\Positivo Network Manager\LanCtrl.exe

C:\Arquivos de programas\Alwil Software\Avast4\ashMaiSv.exe

C:\Arquivos de programas\Alwil Software\Avast4\ashWebSv.exe

C:\WINDOWS\Explorer.EXE

C:\Arquivos de programas\Network Associates\Common Framework\UpdaterUI.exe

C:\Arquivos de programas\Ahead\InCD\InCD.exe

C:\ARQUIV~1\ALWILS~1\Avast4\ashDisp.exe

C:\WINDOWS\system32\wuauclt.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Arquivos de programas\WinZip\WZQKPICK.EXE

C:\WINDOWS\system32\wuauclt.exe

C:\Documents and Settings\Administrador\Desktop\HiJackThis.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ufrgs.br/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Arquivos de programas\Java\jre1.5.0_06\bin\ssv.dll

O2 - BHO: G-Buster Browser Defense - {C41A1C0E-EA6C-11D4-B1B8-444553540000} - C:\ARQUIV~1\GbPlugin\gbieh.dll

O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Arquivos de programas\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey

O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [inCD] C:\Arquivos de programas\Ahead\InCD\InCD.exe

O4 - HKLM\..\Run: [avast!] C:\ARQUIV~1\ALWILS~1\Avast4\ashDisp.exe

O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe

O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')

O4 - Global Startup: Aleph 500.14.2 Version Check.lnk = C:\AL500\ALEPHCOM\BIN\VERSION.EXE

O4 - Global Startup: WinZip Quick Pick.lnk = C:\Arquivos de programas\WinZip\WZQKPICK.EXE

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Arquivos de programas\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Arquivos de programas\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe

O14 - IERESET.INF: SEARCH_PAGE_URL=&http://home.microsoft.com/intl/br/access/allinone.asp

O16 - DPF: {E37CB5F0-51F5-4395-A808-5FA49E399F83} (GbPluginObj Class) - https://www14.bancobrasil.com.br/plugin/GbPluginBb.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{BA016882-8270-4335-BEDF-F8E7F63C1F2D}: NameServer = 143.54.1.52,143.54.1.53

O17 - HKLM\System\CS1\Services\Tcpip\..\{BA016882-8270-4335-BEDF-F8E7F63C1F2D}: NameServer = 143.54.1.52,143.54.1.53

O20 - Winlogon Notify: GbPluginBb - C:\ARQUIV~1\GbPlugin\gbieh.dll

O20 - Winlogon Notify: NetManNP - C:\Arquivos de programas\Positivo Informática\Positivo Network Manager\LCWinLNP.dll

O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Arquivos de programas\Lavasoft\Ad-Aware\aawservice.exe

O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Arquivos de programas\Alwil Software\Avast4\aswUpdSv.exe

O23 - Service: avast! Antivirus - ALWIL Software - C:\Arquivos de programas\Alwil Software\Avast4\ashServ.exe

O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Arquivos de programas\Alwil Software\Avast4\ashMaiSv.exe

O23 - Service: avast! Web Scanner - ALWIL Software - C:\Arquivos de programas\Alwil Software\Avast4\ashWebSv.exe

O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Arquivos de programas\Network Associates\Common Framework\FrameworkService.exe

O23 - Service: Pml Driver HPZ12 - Unknown owner - C:\WINDOWS\system32\HPZipm12.exe (file missing)

O23 - Service: Positivo Network Manager - Positivo Informática Ltda - C:\Arquivos de programas\Positivo Informática\Positivo Network Manager\LanCtrl.exe

O23 - Service: SNMP Trap Service (SNMPTRAP) - Unknown owner - C:\WINDOWS\system32\snmptrap.exe (file missing)

 

--

End of file - 5414 bytes

-----------------------------------------------------

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Bom Dia! Annluciap

 

<!> Não existem indicações de malwares,no PC.

<!> Tente um procedimento de restauração de arquivos,na solução do problema.

-----------------------

<@> Vá em Iniciar --> Executar --> Digite: sfc /scannow --> Clique OK.

<@> Será pedido a colocação do CD-ROM,do Windows XP,no drive.

<@> Aguarde a conclusão do reparo!

-----------------------

<!> O log está limpo!

<!> Tudo Ok?

 

Abraços!

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PROBLEMA RESOLVIDO!

 

Caso o autor necessite que o Tópico seja reaberto é preciso enviar uma Mensagem Privada,para um Moderador,com um Link para o Tópico.

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