[Resolvido!] Antivir - Guard: stopped

[Mário Monteiro 179]

Bem hoje o antivir resolver nao funcionar corretamente

 

Liguei o Note e ele encontra-se com o guarda chuva fechado

 

Abri o programa para habilitado e apareceu o seguinte

 

 

O que fazer para habilita-lo e mesmo que volte ao normal para saber como corrigir caso volte a acontecer

 

Se precisar o log está aqui

 

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 20:34:30, on 19/01/2009

Platform: Windows Vista SP1 (WinNT 6.00.1905)

MSIE: Internet Explorer v7.00 (7.00.6001.18000)

Boot mode: Normal

 

Running processes:

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\system32\taskeng.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\DigitalPersona\Bin\DpAgent.exe

C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe

C:\Program Files\HP\QuickPlay\QPService.exe

C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe

C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe

C:\Program Files\HP\Digital Imaging\bin\HpqSRmon.exe

C:\Program Files\HP\HP Software Update\hpwuSchd2.exe

C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

C:\Program Files\IDT\WDM\sttray.exe

C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe

C:\Program Files\Comodo\Firewall\cfp.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\Program Files\MSN Messenger\msnmsgr.exe

C:\Users\Mário Monteiro\AppData\Local\Google\Update\GoogleUpdate.exe

C:\Program Files\Windows Media Player\wmpnscfg.exe

C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe

C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE

C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe

C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Program Files\Minimodem USB\Minimodem USB.exe

C:\Program Files\utorrent\utorrent.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\HijackThis\HiJackThis.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...ion&pf=cnnb

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O2 - BHO: Facilitador de Leitor de Link Adobe PDF - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O4 - HKLM\..\Run: [startCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [uCam_Menu] "C:\Program Files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\YouCam" update "Software\CyberLink\YouCam\2.0"

O4 - HKLM\..\Run: [DpAgent] C:\Program Files\DigitalPersona\Bin\dpagent.exe

O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"

O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start

O4 - HKLM\..\Run: [OnScreenDisplay] C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe

O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

O4 - HKLM\..\Run: [sysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe

O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe

O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\Comodo\Firewall\cfp.exe" -h

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [ink Monitor] C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe

O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background

O4 - HKCU\..\Run: [Google Update] "C:\Users\Mário Monteiro\AppData\Local\Google\Update\GoogleUpdate.exe" /c

O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe

O4 - Global Startup: BTTray.lnk = ?

O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000

O8 - Extra context menu item: Enviar imagem para Dispositivo &Bluetooth... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm

O8 - Extra context menu item: Enviar página para Dispositivo &Bluetooth ... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O9 - Extra button: Pesquisar - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL

O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O13 - Gopher Prefix:

O16 - DPF: {DB6BF2CD-4F59-4F1C-AA9C-D08C0B61A931} (GbpDistObj Class) - https://imagem.caixa.gov.br/cab/gbpdist.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{62245CC1-63E7-4EF0-AB7A-5E858DC59048}: NameServer = 189.40.224.5 10.223.246.102

O20 - AppInit_DLLs: C:\Windows\system32\guard32.dll

O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_f691e717\aestsrv.exe

O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe

O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe

O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe

O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe

O23 - Service: Autorun CDROM Monitor - Unknown owner - C:\Windows\system32\SupportAppXL\cdrom_mon.exe

O23 - Service: COMODO Firewall Pro Helper Service (cmdAgent) - Unknown owner - C:\Program Files\Comodo\Firewall\cmdagent.exe

O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe

O23 - Service: Biometric Authentication Service (DpHost) - DigitalPersona, Inc. - C:\Program Files\DigitalPersona\Bin\DpHostW.exe

O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe

O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

O23 - Service: HP Service (hpsrv) - Hewlett-Packard Corporation - C:\Windows\system32\Hpservice.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: QuickPlay Background Capture Service (QBCS) (QPCapSvc) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\QPCapSvc.exe

O23 - Service: QuickPlay Task Scheduler (QTS) (QPSched) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\QPSched.exe

O23 - Service: Recovery Service for Windows - Unknown owner - C:\Windows\SMINST\BLService.exe

O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe

O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe

O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_a7e996cd\STacSV.exe

O23 - Service: Validity Fingerprint Service (vfsFPService) - Validity Sensors, Inc. - C:\Windows\system32\vfsFPService.exe

 

--

End of file - 9488 bytes

 

Obrigado

[DigRam 144]

Bom Dia! Mário Monteiro

 

<!> Também tive esse problema com o Avira,e o corrigi da seguinte forma:

 

<!> Vá ao executável de instalação,e execute-o como se instalasse o programa antivírus.

<!> Voçê não o instalará,e escolherá a opção de correção de problemas. ( Reparo )

<!> Terminando,reinicie e atualize o Avira.

-------------------------

<!> Essa foi maneira que encontrei para resolver o problema.

 

Abraços!

[Mário Monteiro 179]

Tentei esta solucoa e seguiu na mesma

 

Tentei desinstalar e instalar e ficou ainda pior pois nao carregou mais o antivir com a inicialização do windows

[DigRam 144]

Tentei esta solucoa e seguiu na mesma

 

Tentei desinstalar e instalar e ficou ainda pior pois nao carregou mais o antivir com a inicialização do windows

--------------------------

Opa! Mário Monteiro

Boa Noite!

 

<!> Siga as recomendações do fabricante,para a total desinstalação e posterior instalação.

 

< Avira FAQ Details >

 

<!> Ps: As instruções estão em Inglês!

 

Abraços!

[Mário Monteiro 179]

Obrigado Digram

 

Aparentemente com esta desinstalação completa ele instalou corretamente

 

Estou atualizando o antivir agora

 

Abraços

[DigRam 144]

Obrigado Digram

 

Aparentemente com esta desinstalação completa ele instalou corretamente

 

Estou atualizando o antivir agora

 

Abraços

----------------------------

Bom Dia! Mário Monteiro

 

<!> Creio que agora,ficará tudo OK.

 

Abraços!

[Mário Monteiro 179]

Ficou ok sim

 

Obrigado

[DigRam 144]

PROBLEMA RESOLVIDO!

 

Caso o autor necessite que o tópico seja reaberto basta enviar uma Mensagem Privada para um Moderador com um link para o tópico.