[Resolvido!] XP lento ao desligar e Páginas da internet que trava

André Rossoni · Maio 10, 2009

Meu sistema operacional está lento ao desligar e também estou com um problema com relação a navegação em páginas da internet. Entrei no site mercado contábil e a cada pouco a página trava. Acredito que seja problema no meu computador.

Abaixo segue o log.

Agradeço desde já.

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 18:19:50, on 10/05/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16827)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\ARQUIV~1\GbPlugin\GbpSv.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\svchost.exe

C:\Arquivos de programas\Java\jre6\bin\jqs.exe

C:\Arquivos de programas\Eset\nod32krn.exe

C:\WINDOWS\system32\HPZipm12.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\alg.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\ctfmon.exe

C:\WINDOWS\RTHDCPL.EXE

C:\Arquivos de programas\Eset\nod32kui.exe

C:\Arquivos de programas\HP\HP Software Update\HPWuSchd2.exe

C:\WINDOWS\vsnpstd.exe

C:\Arquivos de programas\Java\jre6\bin\jusched.exe

C:\Arquivos de programas\Motorola\SMSERIAL\sm56hlpr.exe

C:\Arquivos de programas\Windows Live\Messenger\MsnMsgr.Exe

C:\Arquivos de programas\Skype\Phone\Skype.exe

C:\Documents and Settings\André\Configurações locais\Dados de aplicativos\Google\Update\GoogleUpdate.exe

C:\Documents and Settings\All Users\Menu Iniciar\Programas\Inicializar\csrss.exe

C:\WINDOWS\system32\sistray.exe

C:\Arquivos de programas\Skype\Plugin Manager\skypePM.exe

C:\HiJackThis\HiJackThis.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = &http://home.microsoft.com/intl/br/access/allinone.asp

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)

O2 - BHO: Facilitador de Leitor de Link Adobe PDF - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Arquivos de programas\Arquivos comuns\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Arquivos de programas\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Arquivos de programas\Microsoft Office\Office12\GrooveShellExtensions.dll

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Arquivos de programas\Arquivos comuns\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: G-Buster Browser Defense - {C41A1C0E-EA6C-11D4-B1B8-444553540000} - C:\ARQUIVOS DE PROGRAMAS\GBPLUGIN\gbieh.dll

O2 - BHO: G-Buster Browser Defense Sicredi - {C41A1C0E-EA6C-11D4-B1B8-444553540011} - C:\ARQUIV~1\GbPlugin\gbiehscd.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Arquivos de programas\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Arquivos de programas\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O4 - HKLM\..\Run: [siSPower] Rundll32.exe SiSPower.dll,ModeAgent

O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE

O4 - HKLM\..\Run: [nod32kui] "C:\Arquivos de programas\Eset\nod32kui.exe" /WAITSERVICE

O4 - HKLM\..\Run: [HP Software Update] C:\Arquivos de programas\HP\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Arquivos de programas\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [snpstd] C:\WINDOWS\vsnpstd.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Arquivos de programas\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

O4 - HKLM\..\Run: [sMSERIAL] C:\Arquivos de programas\Motorola\SMSERIAL\sm56hlpr.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [MsnMsgr] "C:\Arquivos de programas\Windows Live\Messenger\MsnMsgr.Exe" /background

O4 - HKCU\..\Run: [skype] "C:\Arquivos de programas\Skype\Phone\Skype.exe" /nosplash /minimized

O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\André\Configurações locais\Dados de aplicativos\Google\Update\GoogleUpdate.exe" /c

O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'Default user')

O4 - Global Startup: csrss.exe

O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe

O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\ARQUIV~1\MICROS~2\Office12\EXCEL.EXE/3000

O9 - Extra button: Enviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\ARQUIV~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: &Enviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\ARQUIV~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Arquivos de programas\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

O9 - Extra button: Pesquisar - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARQUIV~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe

O14 - IERESET.INF: SEARCH_PAGE_URL=&http://home.microsoft.com/intl/br/access/allinone.asp

O15 - Trusted Zone: *.caixa.gov.br

O16 - DPF: ADVFN 4v4 - http://br.advfn.com/p.php?pid=loadercab

O16 - DPF: PrivateWire - http://cmt.caixa.gov.br/jpw.cab

O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab

O16 - DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} (CTVUAxCtrl Object) - http://127.0.0.1:9070/etc/var/TVUAx.cab

O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab

O16 - DPF: {DB6BF2CD-4F59-4F1C-AA9C-D08C0B61A931} (GbpDistObj Class) - https://www14.bancobrasil.com.br/plugin/GbpDist.cab

O16 - DPF: {E37CB5F0-51F5-4395-A808-5FA49E399011} (GbPluginObj Class) - https://si-plg.sicredi.com.br/Cab/GbPluginScd.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{7757C27D-D4E4-4B39-9CFB-01569ECCADC4}: NameServer = 10.1.1.1

O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Arquivos de programas\Microsoft Office\Office12\GrooveSystemServices.dll

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\ARQUIV~1\ARQUIV~1\Skype\SKYPE4~1.DLL

O20 - Winlogon Notify: GbPluginBb - C:\ARQUIVOS DE PROGRAMAS\GBPLUGIN\gbieh.dll

O20 - Winlogon Notify: GbPluginScd - C:\ARQUIV~1\GbPlugin\gbiehscd.dll

O20 - Winlogon Notify: !SASWinLogon - C:\Arquivos de programas\SUPERAntiSpyware\SASWINLO.dll

O23 - Service: Gbp Service (GbpSv) - - C:\ARQUIV~1\GbPlugin\GbpSv.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Arquivos de programas\Java\jre6\bin\jqs.exe

O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Arquivos de programas\Eset\nod32krn.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

--

End of file - 8258 bytes

Power Max · Maio 10, 2009

:thumbsup: Olá André!

:seta: Faça o download da ferramenta no link abaixo e salve-a no Desktop:

http://www.linhadefensiva.org/dl/bankerfix

*Desative temporariamente seu antivírus e anti-spyware

*Duplo clique no arquivo bankerfix.exe.

*Clique OK > SIM (se pedir alguma atualização) > OK

*Tecle ENTER e aguarde.

*Ao encerrar leia a mensagem da tela e tecle ENTER

*Um relatório será criado em C:\LinhaDefensiva\relatorio.txt

______________________________________________________________________________

:seta: Abra o HijackThis, clique em Do a system scan only, marque as entradas abaixo e clique em Fix checked:

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O4 - Global Startup: csrss.exe

______________________________________________________________________________

:seta: Depois disto poste um novo log do Hijackthis juntamente com o relatório do BankerFix que estará em C:\LinhaDefensiva\relatorio.txt e nos diga como está o seu PC depois destes procedimentos.

Ficamos no aguardo.

André Rossoni · Maio 11, 2009

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 20:11:07, on 10/05/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16827)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\ARQUIV~1\GbPlugin\GbpSv.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Arquivos de programas\Java\jre6\bin\jqs.exe

C:\Arquivos de programas\Eset\nod32krn.exe

C:\WINDOWS\system32\HPZipm12.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\ctfmon.exe

C:\WINDOWS\RTHDCPL.EXE

C:\Arquivos de programas\HP\HP Software Update\HPWuSchd2.exe

C:\WINDOWS\vsnpstd.exe

C:\Arquivos de programas\Java\jre6\bin\jusched.exe

C:\Arquivos de programas\Motorola\SMSERIAL\sm56hlpr.exe

C:\Arquivos de programas\Windows Live\Messenger\MsnMsgr.Exe

C:\Arquivos de programas\Skype\Phone\Skype.exe

C:\Documents and Settings\André\Configurações locais\Dados de aplicativos\Google\Update\GoogleUpdate.exe

C:\Arquivos de programas\Skype\Plugin Manager\skypePM.exe

C:\Arquivos de programas\Internet Explorer\iexplore.exe