[Resolvido!] IE 8 travando - Análise de log

Fábio Luis · Maio 21, 2009

Segue o log do Hijack:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 12:45:23, on 21/5/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\ARQUIV~1\GbPlugin\GbpSv.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\Arquivos de programas\Avira\AntiVir PersonalEdition Classic\sched.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\VTTimer.exe

C:\WINDOWS\system32\Mam3Pan.Exe

C:\WINDOWS\system32\ctfmon.exe

C:\Arquivos de programas\LSI SoftModem\agrsmsvc.exe

C:\Arquivos de programas\Avira\AntiVir PersonalEdition Classic\avguard.exe

C:\Arquivos de programas\Java\jre6\bin\jqs.exe

C:\WINDOWS\system32\HPZipm12.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\alg.exe

C:\DOCUME~1\FBIO~1\CONFIG~1\Temp\Rar$EX00.937\HijackThis.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = &http://home.microsoft.com/intl/br/access/allinone.asp

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.orkut.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Arquivos de programas\Arquivos comuns\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Arquivos de programas\Java\jre6\bin\ssv.dll

O2 - BHO: Auxiliar de Conexão do Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Arquivos de programas\Arquivos comuns\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: G-Buster Browser Defense CEF - {C41A1C0E-EA6C-11D4-B1B8-444553540003} - C:\Arquivos de programas\GbPlugin\gbiehcef.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Arquivos de programas\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Arquivos de programas\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O4 - HKLM\..\Run: [VTTimer] VTTimer.exe

O4 - HKLM\..\Run: [Mam3Pan] Mam3Pan.Exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')

O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\ARQUIV~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: Pesquisar - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARQUIV~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe

O14 - IERESET.INF: SEARCH_PAGE_URL=&http://home.microsoft.com/intl/br/access/allinone.asp

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1232759571703

O16 - DPF: {DB6BF2CD-4F59-4F1C-AA9C-D08C0B61A931} (GbpDistObj Class) - https://imagem.caixa.gov.br/cab/gbpdist.cab

O20 - Winlogon Notify: GbPluginCef - C:\Arquivos de programas\GbPlugin\gbiehCef.dll

O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Arquivos de programas\LSI SoftModem\agrsmsvc.exe

O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Arquivos de programas\Avira\AntiVir PersonalEdition Classic\sched.exe

O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Arquivos de programas\Avira\AntiVir PersonalEdition Classic\avguard.exe

O23 - Service: Gbp Service (GbpSv) - - C:\ARQUIV~1\GbPlugin\GbpSv.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Arquivos de programas\Java\jre6\bin\jqs.exe

O23 - Service: NBService - Nero AG - C:\Arquivos de programas\Nero\Nero 7\Nero BackItUp\NBService.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

--

End of file - 5452 bytes

Power Max · Maio 21, 2009

:thumbsup: Olá Fábio!

:seta: Abra o HijackThis, clique em Do a system scan only, marque a entrada abaixo e clique em Fix checked:

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

________________________________________________________________________________

:seta: A versão do Avira que você está usando já está antiga. Desinstale-o e baixe o novo Avira Antivir Personal 9 Free.

Para instalar, configurar e usar corretamente o Avira antivir é só seguir as dicas destes tutoriais:

Tutorial do Avira Antivir 9 free (instalação e configuração)

Tutorial do Avira Antivir 9 free (como usá-lo corretamente)

________________________________________________________________________________

:seta: Depois de instalar e configurar o Avira Antivir seguindo as dicas dos tutoriais acima, atualize-o (faça um update) e reinicie o seu computador e entre pelo Modo de Segurança (apertando a tecla F8 (ou a tecla F5 em alguns computadores) repetidas vezes quando o computador estiver reiniciando e escolhendo a opção Modo Seguro ou Modo de Segurança). Aí quando o computador tiver reiniciado, faça um escaneamento completo com o Avira Antivir e à medida em que forem sendo achados vírus e programas espiões vá enviando eles para a quarentena. Depois de algumas semanas, se o seu computador estiver funcionando normalmente sem estes arquivos que foram para a quarentena, você pode ir na quarentena e excluí-los definitivamente.

________________________________________________________________________________

:seta: Quando você tiver removido os virus que o Avira Antivir encontrar, reinicie o computador normalmente. Clique com o botão direito do mouse sobre o ícone do Avira (aquele guarda-chuva vermelho aberto ao lado do relógio do Windows) e escolha a opção Start Antivir > clique na opção Reports > dê um duplo clique com o botão esquerdo do mouse sobre o log mais recente e clique no botão Report file > Depois será aberta uma tela com o log, então é só selecionar este Log (Clique no menu: Editar » Selecionar Tudo), depois disso volte novamente no menu: Editar » e clique na opção: Copiar) > Depois disso é só voltar aqui no fórum e postar este log do Avira Antivir juntamente com um novo log do Hijackthis para que eles possam ser analizados.

Ficamos no aguardo de sua resposta.

Fábio Luis · Maio 21, 2009

Seguem os logs, obrigado pela ajuda:

Avira AntiVir Personal

Report file date: quinta-feira, 21 de maio de 2009 19:20

Scanning for 1413622 virus strains and unwanted programs.

Licensee : Avira AntiVir Personal - FREE Antivirus

Serial number : 0000149996-ADJIE-0000001

Platform : Windows XP

Windows version : (Service Pack 3) [5.1.2600]

Boot mode : Save mode

Username : Fábio

Computer name : F-4DCDB73503754

Version information:

BUILD.DAT : 9.0.0.394 17962 Bytes 17/4/2009 11:20:00

AVSCAN.EXE : 9.0.3.5 466689 Bytes 17/4/2009 12:57:30

AVSCAN.DLL : 9.0.3.0 40705 Bytes 27/2/2009 14:58:24

LUKE.DLL : 9.0.3.2 209665 Bytes 20/2/2009 15:35:49

LUKERES.DLL : 9.0.2.0 12033 Bytes 27/2/2009 14:58:52

ANTIVIR0.VDF : 7.1.0.0 15603712 Bytes 27/10/2008 16:30:36

ANTIVIR1.VDF : 7.1.2.12 3336192 Bytes 11/2/2009 00:33:26

ANTIVIR2.VDF : 7.1.4.0 2336768 Bytes 20/5/2009 22:10:07

ANTIVIR3.VDF : 7.1.4.3 17920 Bytes 21/5/2009 22:10:07

Engineversion : 8.2.0.168

AEVDF.DLL : 8.1.1.1 106868 Bytes 21/5/2009 22:10:21

AESCRIPT.DLL : 8.1.2.0 389497 Bytes 21/5/2009 22:10:19

AESCN.DLL : 8.1.2.3 127347 Bytes 21/5/2009 22:10:18

AERDL.DLL : 8.1.1.3 438645 Bytes 29/10/2008 22:24:41

AEPACK.DLL : 8.1.3.16 397686 Bytes 21/5/2009 22:10:17

AEOFFICE.DLL : 8.1.0.36 196987 Bytes 27/2/2009 00:01:56

AEHEUR.DLL : 8.1.0.129 1761655 Bytes 21/5/2009 22:10:15

AEHELP.DLL : 8.1.2.2 119158 Bytes 27/2/2009 00:01:56

AEGEN.DLL : 8.1.1.44 348532 Bytes 21/5/2009 22:10:10

AEEMU.DLL : 8.1.0.9 393588 Bytes 9/10/2008 18:32:40

AECORE.DLL : 8.1.6.9 176500 Bytes 21/5/2009 22:10:08

AEBB.DLL : 8.1.0.3 53618 Bytes 9/10/2008 18:32:40

AVWINLL.DLL : 9.0.0.3 18177 Bytes 12/12/2008 12:47:59

AVPREF.DLL : 9.0.0.1 43777 Bytes 5/12/2008 14:32:15

AVREP.DLL : 8.0.0.3 155905 Bytes 20/1/2009 18:34:28

AVREG.DLL : 9.0.0.0 36609 Bytes 5/12/2008 14:32:09

AVARKT.DLL : 9.0.0.3 292609 Bytes 24/3/2009 19:05:41

AVEVTLOG.DLL : 9.0.0.7 167169 Bytes 30/1/2009 14:37:08

SQLITE3.DLL : 3.6.1.0 326401 Bytes 28/1/2009 19:03:49

SMTPLIB.DLL : 9.2.0.25 28417 Bytes 2/2/2009 12:21:33

NETNT.DLL : 9.0.0.0 11521 Bytes 5/12/2008 14:32:10

RCIMAGE.DLL : 9.0.0.21 2438401 Bytes 9/2/2009 15:45:45

RCTEXT.DLL : 9.0.37.0 86785 Bytes 17/4/2009 14:19:48

Configuration settings for the scan:

Jobname.............................: Complete system scan

Configuration file..................: c:\arquivos de programas\avira\antivir desktop\sysscan.avp

Logging.............................: low

Primary action......................: interactive

Secondary action....................: ignore

Scan master boot sector.............: on

Scan boot sector....................: on

Boot sectors........................: C:, D:,

Process scan........................: on

Scan registry.......................: on

Search for rootkits.................: on

Integrity checking of system files..: off

Scan all files......................: All files

Scan archives.......................: on

Recursion depth.....................: 20

Smart extensions....................: on

Macro heuristic.....................: on

File heuristic......................: medium

Deviating risk categories...........: +APPL,+GAME,+JOKE,+PCK,+SPR,

Start of the scan: quinta-feira, 21 de maio de 2009 19:20

Starting search for hidden objects.

The driver could not be initialized.

The scan of running processes will be started

Scan process 'avconfig.exe' - '1' Module(s) have been scanned

Scan process 'avscan.exe' - '1' Module(s) have been scanned

Scan process 'avcenter.exe' - '1' Module(s) have been scanned

Scan process 'wmiprvse.exe' - '1' Module(s) have been scanned

Scan process 'explorer.exe' - '1' Module(s) have been scanned

Scan process 'svchost.exe' - '1' Module(s) have been scanned

Scan process 'lsass.exe' - '1' Module(s) have been scanned

Scan process 'services.exe' - '1' Module(s) have been scanned

Scan process 'winlogon.exe' - '1' Module(s) have been scanned

Scan process 'csrss.exe' - '1' Module(s) have been scanned

Scan process 'smss.exe' - '1' Module(s) have been scanned

13 processes with 13 modules were scanned

Starting master boot sector scan:

Master boot sector HD0

[iNFO] No virus was found!

Start scanning boot sectors:

Boot sector 'C:\'

[iNFO] No virus was found!

Boot sector 'D:\'

[iNFO] No virus was found!

Starting to scan executable files (registry).

The registry was scanned ( '50' files ).

Starting the file scan:

Begin scan in 'C:\'

C:\pagefile.sys

[WARNING] The file could not be opened!

[NOTE] This file is a Windows system file.

[NOTE] This file cannot be opened for scanning.

Begin scan in 'D:\'

D:\Eletronica\CD ELETRÔNICA (D)\ferramentas\receptor,transmissor e frequencimetro com pic\pdf\uv9162.CAB

[0] Archive type: CAB (Microsoft)

--> MSCOMM32.OCX

[WARNING] No further files can be extracted from this archive. The archive will be closed

D:\Eletronica\CD ELETRÔNICA (D)\ferramentas\receptor,transmissor e frequencimetro com pic\pdf\ddssoft\dds2.CAB

[0] Archive type: CAB (Microsoft)

--> MSCOMM32.OCX

[WARNING] No further files can be extracted from this archive. The archive will be closed

End of the scan: quinta-feira, 21 de maio de 2009 20:07

Used time: 47:23 Minute(s)

The scan has been done completely.

3043 Scanned directories

234428 Files were scanned

0 Viruses and/or unwanted programs were found

0 Files were classified as suspicious

0 files were deleted

0 Viruses and unwanted programs were repaired

0 Files were moved to quarantine

0 Files were renamed

1 Files cannot be scanned

234427 Files not concerned

1500 Archives were scanned

5 Warnings

1 Notes

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 20:14:05, on 21/5/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\ARQUIV~1\GbPlugin\GbpSv.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\Arquivos de programas\Avira\AntiVir Desktop\sched.exe

C:\WINDOWS\system32\VTTimer.exe

C:\WINDOWS\system32\Mam3Pan.Exe

C:\Arquivos de programas\Avira\AntiVir Desktop\avgnt.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Arquivos de programas\LSI SoftModem\agrsmsvc.exe

C:\Arquivos de programas\Avira\AntiVir Desktop\avguard.exe

C:\Arquivos de programas\Java\jre6\bin\jqs.exe

C:\WINDOWS\system32\HPZipm12.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\wuauclt.exe

C:\WINDOWS\system32\notepad.exe

C:\DOCUME~1\FBIO~1\CONFIG~1\Temp\Rar$EX00.000\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = &http://home.microsoft.com/intl/br/access/allinone.asp

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.orkut.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Arquivos de programas\Arquivos comuns\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Arquivos de programas\Java\jre6\bin\ssv.dll

O2 - BHO: Auxiliar de Conexão do Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Arquivos de programas\Arquivos comuns\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: G-Buster Browser Defense CEF - {C41A1C0E-EA6C-11D4-B1B8-444553540003} - C:\Arquivos de programas\GbPlugin\gbiehcef.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Arquivos de programas\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Arquivos de programas\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O4 - HKLM\..\Run: [VTTimer] VTTimer.exe

O4 - HKLM\..\Run: [Mam3Pan] Mam3Pan.Exe

O4 - HKLM\..\Run: [avgnt] "C:\Arquivos de programas\Avira\AntiVir Desktop\avgnt.exe" /min