[Resolvido] Notebook lento e Windows Update não funciona.

[isaiaslopes3 0]

boa noite. Não sei se é porque é velho, mas notei o notebook lento além de programas dos windows não estarem mais funcionando. não consigo atualizar nada pelo windows update. faz horas que não sai do status 'verificando se há atualizações'. o internet explorer também não funciona e o skype não conecta. outros navegadores estão normais.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 19:57:51, on 11/12/2016
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16800)
Boot mode: Normal

Running processes:
C:\PROGRA~1\GbPlugin\GbpSv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Program Files\Sony\VAIO Update 4\VAIOUpdt.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\MCShield\MCShieldRTM.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\Last.fm\Last.fm Scrobbler.exe
C:\Program Files\Windows Media Player\setup_wm.exe
C:\Users\ISAIAS\AppData\Roaming\uTorrent\uTorrent.exe
C:\Users\ISAIAS\AppData\Roaming\uTorrent\updates\3.4.9_42973\utorrentie.exe
C:\Users\ISAIAS\AppData\Roaming\uTorrent\updates\3.4.9_42973\utorrentie.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Users\ISAIAS\Desktop\Proteção; Limpadores\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.8.0_111\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: G-Buster Browser Defense - {C41A1C0E-EA6C-11D4-B1B8-444553540000} - C:\PROGRAM FILES\GBPLUGIN\gbieh.dll
O2 - BHO: G-Buster Browser Defense CEF - {C41A1C0E-EA6C-11D4-B1B8-444553540003} - C:\PROGRAM FILES\GBPLUGIN\gbiehcef.dll
O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre1.8.0_111\bin\jp2ssv.dll
O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [MCShield Monitor] C:\Program Files\MCShield\mcshieldrtm.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [skype] "C:\Program Files\Skype\Phone\Skype.exe" /minimized /regrun
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_6CE5017F567343CA.dll/cmsidewiki.html
O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Enviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: &Enviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O15 - Trusted Zone: www.bancobrasil.com.br
O15 - Trusted Zone: www14.bancobrasil.com.br
O15 - Trusted Zone: www2.bancobrasil.com.br
O15 - Trusted Zone: www.bb.com.br
O15 - Trusted Zone: http://www.bb.com.br
O15 - Trusted Zone: imagem.caixa.gov.br
O15 - Trusted Zone: internetbanking.caixa.gov.br
O15 - Trusted Zone: internetbankingpf.caixa.gov.br
O15 - Trusted Zone: www.caixa.gov.br
O15 - Trusted Zone: http://www.caixa.gov.br
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{658BD3FE-5E57-4930-85FE-EF18F637B1A7}: NameServer = 208.67.222.222,208.67.220.220
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O20 - Winlogon Notify: GbPluginBb - C:\Program Files\GbPlugin\gbieh.dll
O20 - Winlogon Notify: GbPluginCef - C:\Program Files\GbPlugin\gbiehCef.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Gbp Service (GbpSv) - GAS Tecnologia - C:\PROGRA~1\GbPlugin\GbpSv.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Realtek Audio Service (RtkAudioService) - Realtek Semiconductor - C:\Windows\RtkAudioService.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe
O23 - Service: VAIO Media plus Content Importer (SOHCImp) - Sony Corporation - C:\Program Files\Sony\VAIO Media plus\SOHCImp.exe
O23 - Service: VAIO Media plus Digital Media Server (SOHDms) - Sony Corporation - C:\Program Files\Sony\VAIO Media plus\SOHDms.exe
O23 - Service: VAIO Media plus Device Searcher (SOHDs) - Sony Corporation - C:\Program Files\Sony\VAIO Media plus\SOHDs.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: CamMonitor (uCamMonitor) - ArcSoft, Inc. - C:\Program Files\ArcSoft\Magic-i Visual Effects\uCamMonitor.exe
O23 - Service: UI Assistant Service - Unknown owner - C:\Program Files\Join Air\AssistantServices.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzHardwareResourceManager\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
O23 - Service: VAIO Power Management - Sony Corporation - C:\Program Files\Sony\VAIO Power Management\SPMService.exe
O23 - Service: VAIO Content Folder Watcher (VCFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe
O23 - Service: VAIO Content Metadata Intelligent Analyzing Manager (VcmIAlzMgr) - Sony Corporation - C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe
O23 - Service: VAIO Content Metadata XML Interface (VcmXmlIfHelper) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
O23 - Service: ZAM Controller Service (ZAMSvc) - Unknown owner - C:\Program Files\Zemana AntiMalware\ZAM.exe (file missing)

--
End of file - 9743 bytes

[DigRam 144]

/_ Boa Noite! isaiaslopes3 _\

Verifique se possuis o patche KB3145739,onde sua ausência causa o referido bug.

https://www.microsoft.com/pt-BR/download/details.aspx?id=51871

Instale-o manualmente por aqui,mas desabilite provisoriamente o Windows Update.

Informe se obteve êxito!

[Abs]

[isaiaslopes3 0]

não vai. na sai do status 'procurando atualizações'. esperei algumas horas e desisti.

[DigRam 144]

/_ Boa Noite! isaiaslopes3 _\

> Baixe: < > ( ... by Farbar )

> O banner àcima,acessa a ferramenta para sistemas 32bits!

< Farbar Recovery Scan Tool 64-Bit >

> No link àcima,é para uso em sistemas 64bits!

> Salve-o no desktop! (Área de trabalho ...)

> Execute a ferramenta! Clique "Sim" >> "Examinar".

> Antes de clicar "Examinar",verifique se as caixinhas em "Whitelist" estão assinaladas.

> Em "Exame Opcional",deixe marcada as checkbox "Addition.txt" e "Arquivos 90 Dias".

> Ps: Será gerado,também,o relatório "Addition.txt" que estará disponibilizado na 1ª execução da ferramenta.

> Poste os relatórios! (FRST.txt + Addition.txt)

> Como os logs serão extensos,envie-os à >

> Clique no botão Parcourir...

> Busque o relatório e clique no botão Abrir.

> Clique no botão "Créer le lien Cjoint".

> Copie o link que está ao lado de "Le lien a été créé" e poste-o em sua resposta.

> O link ao relatório,que é este assinalado,deverá ser colado em sua resposta.

> Ou clique "Copier le lien (*)" e cole o link ao seu Post.

> Outra opção,é hospedar os relatórios em Hébergement de fichiers, Security-x.fr.

> Fique atento,pois teremos 2 links a serem postados!

A+

[isaiaslopes3 0]

http://www.cjoint.com/c/FLoxziRuezJ

http://www.cjoint.com/c/FLoxApwlSpJ

[DigRam 144]

/_ Boa Noite! isaiaslopes3 _\

> Copie estas informações que estão em vermelho,para o Bloco de Notas.
> Salve-as com o nome fixlist. << Texto!
> Salve-as no desktop! ( Área de trabalho ... )

start
CloseProcesses:
S2 ZAMSvc; "C:\Program Files\Zemana AntiMalware\ZAM.exe" /service [X]
S0 gbpddreg; system32\drivers\gbpddreg32.sys [X]
S1 ZAM; \??\C:\Windows\System32\drivers\zam32.sys [X]
S1 ZAM_Guard; \??\C:\Windows\System32\drivers\zamguard32.sys [X]
2016-08-27 12:36 - 2016-12-11 19:44 - 0027648 _____ () C:\Users\ISAIAS\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
AlternateDataStreams: C:\Program Files\GbPlugin:IncompleteStartProcessProtection.cnt [8]
AlternateDataStreams: C:\Program Files\GbPlugin:u6eBQrM0Z2K3FKLVBMG8dY3IkKT2rqFO+Sf68h8fDg== [32]
AlternateDataStreams: C:\Windows\system32\drivers:GbpKmAp.lst [518]
AlternateDataStreams: C:\Windows\system32\Drivers\wsddfac.sys:X5ZN8aGXs4 [1198]
AlternateDataStreams: C:\ProgramData\GbPlugin:IncompleteStartGbprcm.cnt [10]
AlternateDataStreams: C:\Users\ISAIAS\Downloads:Shareaza.GUID [16]
C:\Users\ISAIAS\AppData\Local\Temp\jre-8u111-windows-au.exe
CMD: sfc /scannow
CreateRestorePoint:
EmptyTemp:
Reboot:
end

> Execute FRST/FRST64 >> Clique "Corrigir" << Aguarde!
> Na mensagem,clique Executar.
> Poste o relatório! (Fixlog.txt)
> Este e outros relatórios,podem ser encontrados na pasta: Disco Local (C:) > FRST > Logs


< Peço aos visitantes que não utilizem este script em outros computadores,sob risco de danos aos mesmos! >

A+

[isaiaslopes3 0]

Resultado da Correção pela Farbar Recovery Scan Tool (x86) Versão: 07-12-2016
Executado por ISAIAS (15-12-2016 19:52:57) Run:1
Executando a partir de C:\Users\ISAIAS\Desktop
Perfis Carregados: ISAIAS (Perfis Disponíveis: ISAIAS)
Modo da Inicialização: Normal

==============================================

fixlist Conteúdo:
*****************
start
CloseProcesses:
S2 ZAMSvc; "C:\Program Files\Zemana AntiMalware\ZAM.exe" /service [X]
S0 gbpddreg; system32\drivers\gbpddreg32.sys [X]
S1 ZAM; \??\C:\Windows\System32\drivers\zam32.sys [X]
S1 ZAM_Guard; \??\C:\Windows\System32\drivers\zamguard32.sys [X]
2016-08-27 12:36 - 2016-12-11 19:44 - 0027648 _____ () C:\Users\ISAIAS\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
AlternateDataStreams: C:\Program Files\GbPlugin:IncompleteStartProcessProtection.cnt [8]
AlternateDataStreams: C:\Program Files\GbPlugin:u6eBQrM0Z2K3FKLVBMG8dY3IkKT2rqFO+Sf68h8fDg== [32]
AlternateDataStreams: C:\Windows\system32\drivers:GbpKmAp.lst [518]
AlternateDataStreams: C:\Windows\system32\Drivers\wsddfac.sys:X5ZN8aGXs4 [1198]
AlternateDataStreams: C:\ProgramData\GbPlugin:IncompleteStartGbprcm.cnt [10]
AlternateDataStreams: C:\Users\ISAIAS\Downloads:Shareaza.GUID [16]
C:\Users\ISAIAS\AppData\Local\Temp\jre-8u111-windows-au.exe
CMD: sfc /scannow
CreateRestorePoint:
EmptyTemp:
Reboot:
end
*****************

Processos fechados com sucesso.
ZAMSvc => serviço removido (a) com sucesso.
gbpddreg => serviço removido (a) com sucesso.
ZAM => serviço removido (a) com sucesso.
ZAM_Guard => serviço removido (a) com sucesso.
C:\Users\ISAIAS\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini => movido com sucesso
C:\Program Files\GbPlugin => ":IncompleteStartProcessProtection.cnt" ADS removido (a) com sucesso..
C:\Program Files\GbPlugin => ":u6eBQrM0Z2K3FKLVBMG8dY3IkKT2rqFO+Sf68h8fDg==" ADS removido (a) com sucesso..
C:\Windows\system32\drivers => ":GbpKmAp.lst" ADS removido (a) com sucesso..
C:\Windows\system32\Drivers\wsddfac.sys => ":X5ZN8aGXs4" ADS removido (a) com sucesso..
C:\ProgramData\GbPlugin => ":IncompleteStartGbprcm.cnt" ADS removido (a) com sucesso..
C:\Users\ISAIAS\Downloads => ":Shareaza.GUID" ADS Não pode ser removido.
C:\Users\ISAIAS\AppData\Local\Temp\jre-8u111-windows-au.exe => movido com sucesso

========= sfc /scannow =========



Iniciando verifica‡Æo de arquivos. O processo levar alguns minutos para ser conclu¡do.



Iniciando fase de verifica‡Æo de verifica‡Æo do sistema.

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A Prote‡Æo de Recursos do Windows encontrou arquivos corrompidos, mas nÆo p“de corrigir alguns deles.

Detalhes inclu¡dos no log CBS.Log windir\Logs\CBS\CBS.log. Por exemplo

C:\Windows\Logs\CBS\CBS.log


========= Fim de CMD: =========

Ponto de Restauração criado com sucesso.

=========== EmptyTemp: ==========

BITS transfer queue => 8388608 B
DOMStoree, IE Recovery, AppCache, Feeds Cache, Thumbcache, IconCache => 308083239 B
Java, Flash, Steam htmlcache => 2773 B
Windows/system/drivers => 3687229 B
Edge => 0 B
Chrome => 0 B
Firefox => 394784527 B
Opera => 0 B

Temp, IE cache, history, cookies, recent:
Users => 0 B
Default => 0 B
Public => 0 B
ProgramData => 0 B
systemprofile => 66228 B
LocalService => 0 B
NetworkService => 8424 B
ISAIAS => 145948385 B

RecycleBin => 0 B
EmptyTemp: => 821.1 MB de dados temporários Removidos.

================================


O sistema precisou ser reiniciado.

==== Fim de Fixlog 20:13:00 ====

[DigRam 144]

/_ Boa Noite! isaiaslopes3 _\

https://support.microsoft.com/pt-br/kb/910336#FixItForMeAlways

> Siga e execute as 4 Etapas,acessando este link logo àcima.

https://support.microsoft.com/pt-br/kb/947821

> Este link dará acesso a 5ª Etapa do procedimento inicial.

> Escolha a versão adequada ao seu sistema. ( Windows Vista - 32 ou 64 bits )

> Informe se obteve algum êxito.

[Abs]

[isaiaslopes3 0]

ok. segui os passos e deu certo. o que faço agora?

[DigRam 144]

/_ Boa Tarde! isaiaslopes3 _\

> O IE já está funcional?

> Vamos remover as ferramentas utilizadas na desinfecção!

> Baixe: < > ( ... de Xplode )

> Ou Aqui > << Link opcional



> Estando na página,clique em Download Now.
> Salve-o em um local conveniente! ( desktop! )
> Feche aplicativos que estejam abertos.



> Remover ferramentas de desinfecção
> Criar backup do registro
> Limpar pontos da restauração do sistema

> Com estas caixinhas marcadas,clique Executar!
> Reinicie o computador!
> Tudo Ok?

A+

[isaiaslopes3 0]

Não. nada funciona:

A página inicial do ie. é o google e não abre. aparece: O Internet Explorer não pode exibir a página da Web.

Ao entrar na página do uol, por exemplo, aparece um recado do próprio site dizendo que o navegador está desatualizado.

Liguei o windows update faz horas e continua com o mesmo status: verificando se há atualizações.

O skype não conecta.

As páginas pelo mozilla funcionam perfeitamente.

[DigRam 144]

/_ Bom Dia! isaiaslopes3 _\

> Baixe: < ResetBrowser > < > ( ... de Nicolas Coolman )


> Estando na página,clique TÉLÉCHARGER e salve-o ao desktop!
> Ps: Desabilite seu antivírus,antes do download,para evitar bloqueios.



> Desejando resetar o Chrome,clique Open Chrome.
> Os passos à seguir serão auto-explicativos.
> Seu navegador será desinstalado e instalado novamente.
> Caso queira aceite a importação de seus favoritos.



> No banner àcima,temos o Reset ao Firefox.
> No seu caso,clique "Reset Internet Explorer".

> Informe!

[Abs]

[isaiaslopes3 0]

boa noite. continua tudo igual com os programas da microsoft, i.e., skype, windows update..

liguei o update as 15h e até agora está no status 'verificando se há atualizações'. não sai disso.

fiz o reset do i.e., como indicado.

[DigRam 144]

/_ Boa Noite! isaiaslopes3 _\

> Talvez fosse melhor você migrar para o Windows 7.

> Baixe: < >

> Ou aqui: < Windows Repair >

> Descompacte-o para o seu pendrive!
> Abra a pasta "Tweaking.com - Windows Repair",que foi criada,e execute "Repair_Windows.exe".



> Execute o System File Check,neste Etapa. (Step 4)



> Estabeleça backup do Registro e crie Ponto de Restauração,antes de executar a ferramenta! (Step 5)
> Clique na aba Repairs >> Open Repairs.

Reset Registry Permissions <01>
Reset File Permissions <02>
Reset Service Permissions <03>
Register System Files <04>
Repair WMI <05>
Repair Windows Firewall <06>
Repair Internet Explorer <07>
Repair Hosts File <09>
Remove Policies Set By Infections <10>
Repair Start Menu Icons Removed By Infections <11>
Repair Winsock & DNS Cache <13>
Remove Temp Files <14>
Repair Proxy Settings <15>
Repair File Associations <23>
Restore Important Windows Services <26>
Set Windows Services To Default Startup <27>

> Marque as opções logo àcima.



> Para correções mais abrangentes,todas as checkbox podem ser marcadas.
> Mas...o risco de travamentos é alto!



> Clique Start.



> Haverá reboot! << Aguarde!
> Ao concluir,entre na pasta Tweaking.com - Windows Repair.
> Localize o _Windows_Repair_Log e poste-o na sua próxima resposta.

Abs!

[isaiaslopes3 0]

Boa noite. Devo testar o Windows update?

Tweaking.com - Windows Repair v3.9.19
--------------------------------------------------------------------------------

System Variables
--------------------------------------------------------------------------------
OS: Windows Vista Home Basic
OS Architecture: 32-bit
OS Version: 6.0.6002
OS Service Pack: Service Pack 2
Computer Name: ISAIAS-PC
Windows Drive: C:\
Windows Path: C:\Windows
Program Files: C:\Program Files
Current Profile: C:\Users\ISAIAS
Current Profile SID: S-1-5-21-3892671904-924784273-1446608767-1000
Current Profile Classes: S-1-5-21-3892671904-924784273-1446608767-1000_Classes
Profiles Location: C:\Users
Profiles Location 2: C:\Windows\ServiceProfiles
Local Settings AppData: C:\Users\ISAIAS\AppData\Local
--------------------------------------------------------------------------------

System Information
--------------------------------------------------------------------------------
System Up Time: 0 Days 00:28:31

Process Count: 53
Commit Total: 1,86 GB
Commit Limit: 3,98 GB
Commit Peak: 2,45 GB
Handle Count: 13905
Kernel Total: 296,66 MB
Kernel Paged: 239,08 MB
Kernel Non Paged: 57,58 MB
System Cache: 687,30 MB
Thread Count: 663
--------------------------------------------------------------------------------

Memory Before Cleaning with CleanMem
--------------------------------------------------------------------------------
Memory Total: 1,87 GB
Memory Used: 1,49 GB(79,63%)
Memory Avail.: 389,95 MB
--------------------------------------------------------------------------------

Cleaning Memory Before Starting Repairs...

Memory After Cleaning with CleanMem
--------------------------------------------------------------------------------
Memory Total: 1,87 GB
Memory Used: 1,49 GB(79,7637%)
Memory Avail.: 387,39 MB
--------------------------------------------------------------------------------

Starting Repairs...
Started at (18/12/2016 23:18:10)

Setting Any Missing 'InstallDate' From Uninstall Sections Before Running Repair...
Total Missing 'InstallDate' Fixed: 16

01 - Reset Registry Permissions 01/02
HKEY_CURRENT_USER & Sub Keys
Start (18/12/2016 23:18:20)

Running Repair Under Current User Account
Done (18/12/2016 23:19:37)

01 - Reset Registry Permissions 02/02
HKEY_LOCAL_MACHINE & Sub Keys
Start (18/12/2016 23:19:37)

Running Repair Under System Account
Done (18/12/2016 23:41:10)

Reset File Permissions: C:
C: & Sub Folders
Start (18/12/2016 23:41:10)

Running Repair Under Current User Account
Done (19/12/2016 00:19:10)

Reset File Permissions: All Profiles
C:\Users & Sub Folders
Start (19/12/2016 00:19:10)

Running Repair Under Current User Account
Done (19/12/2016 00:26:32)

Reset File Permissions: Current Profile
C:\Users\ISAIAS & Sub Folders
Start (19/12/2016 00:26:32)

Running Repair Under Current User Account
Done (19/12/2016 00:32:31)

03 - Reset Service Permissions
Start (19/12/2016 00:32:31)

Running Repair Under Current User Account
Running Repair Under System Account
Done (19/12/2016 00:38:18)

04 - Register System Files
Start (19/12/2016 00:38:18)
Running Repair Under Current User Account
Running Repair Under System Account
Done (19/12/2016 00:46:22)

05 - Repair WMI
Start (19/12/2016 00:46:22)

Starting Security Center So We Can Export The Security Info.

Exporting Antivirus Info...
No Antivirus Products Reported.

Exporting AntiSpyware Info...
Windows Defender Exported.

Exporting 3rd Party Firewall Info...
No Firewall Products Reported.

Running Repair Under Current User Account
Done (19/12/2016 00:54:07)

06 - Repair Windows Firewall
Start (19/12/2016 00:54:08)
Running Repair Under Current User Account
Running Repair Under System Account
Done (19/12/2016 00:55:06)

07 - Repair Internet Explorer
Start (19/12/2016 00:55:06)
Running Repair Under Current User Account
Running Repair Under System Account
Done (19/12/2016 00:58:52)

09 - Repair Hosts File
Start (19/12/2016 00:58:52)
Running Repair Under System Account
Done (19/12/2016 00:58:54)

10 - Remove Policies Set By Infections
Start (19/12/2016 00:58:54)
Running Repair Under Current User Account
Running Repair Under System Account
Done (19/12/2016 00:59:24)

11 - Repair Start Menu Icons Removed By Infections
Start (19/12/2016 00:59:24)
Running Repair Under System Account
Done (19/12/2016 00:59:28)

13 - Repair Network
Start (19/12/2016 00:59:28)
Running Repair Under Current User Account
Running Repair Under System Account
Done (19/12/2016 01:00:14)

14 - Remove Temp Files
Start (19/12/2016 01:00:14)
Running Repair Under System Account
Done (19/12/2016 01:00:17)

15 - Repair Proxy Settings
Start (19/12/2016 01:00:17)
Running Repair Under Current User Account
Running Repair Under System Account
Done (19/12/2016 01:00:23)

23.01 - Repair bat Association
Start (19/12/2016 01:00:23)
Running Repair Under Current User Account
Running Repair Under System Account
Done (19/12/2016 01:00:29)

23.02 - Repair cmd Association
Start (19/12/2016 01:00:29)
Running Repair Under Current User Account
Running Repair Under System Account
Done (19/12/2016 01:00:34)

23.03 - Repair com Association
Start (19/12/2016 01:00:34)
Running Repair Under Current User Account
Running Repair Under System Account
Done (19/12/2016 01:00:38)

23.04 - Repair Directory Association
Start (19/12/2016 01:00:38)
Running Repair Under Current User Account
Running Repair Under System Account
Done (19/12/2016 01:00:43)

23.05 - Repair Drive Association
Start (19/12/2016 01:00:43)
Running Repair Under Current User Account
Running Repair Under System Account
Done (19/12/2016 01:00:49)

23.06 - Repair exe Association
Start (19/12/2016 01:00:49)
Running Repair Under Current User Account
Running Repair Under System Account
Done (19/12/2016 01:00:55)

23.07 - Repair Folder Association
Start (19/12/2016 01:00:55)
Running Repair Under Current User Account
Running Repair Under System Account
Done (19/12/2016 01:00:59)

23.08 - Repair inf Association
Start (19/12/2016 01:00:59)
Running Repair Under Current User Account
Running Repair Under System Account
Done (19/12/2016 01:01:05)

23.09 - Repair lnk (Shortcuts) Association
Start (19/12/2016 01:01:05)
Running Repair Under Current User Account
Running Repair Under System Account
Done (19/12/2016 01:01:10)

23.10 - Repair msc Association
Start (19/12/2016 01:01:10)
Running Repair Under Current User Account
Running Repair Under System Account
Done (19/12/2016 01:01:17)

23.11 - Repair reg Association
Start (19/12/2016 01:01:17)
Running Repair Under Current User Account
Running Repair Under System Account
Done (19/12/2016 01:01:20)

23.12 - Repair scr Association
Start (19/12/2016 01:01:20)
Running Repair Under Current User Account
Running Repair Under System Account
Done (19/12/2016 01:01:26)

26 - Restore Important Windows Services
Start (19/12/2016 01:01:26)
Running Repair Under Current User Account
Running Repair Under System Account
Done (19/12/2016 01:02:52)

27 - Set Windows Services To Default Startup
Start (19/12/2016 01:02:53)
Running Repair Under Current User Account
Running Repair Under System Account
Done (19/12/2016 01:05:09)

Cleaning up empty logs...

All Selected Repairs Done.
Done at (19/12/2016 01:05:09)
Total Repair Time: 01:47:02


...YOU MUST RESTART YOUR SYSTEM...

[DigRam 144]

/_ Boa Noite! isaiaslopes3 _\

> Rode antes esta ferramenta!

> Baixe: < FSS > ( ... by Farbar )
> Salve-a no desktop!



> Para Windows Vista ou 7,execute "FSS.exe" como administrador.

<1> Internet Services
<2> Windows Firewall
<3> System Restore
<4> Security Center/Action Center
<5> Windows Update
<6> Windows Defender



> Marque as seguintes caixas!
> Clique em "Scan" e aguarde o seu término!
> Poste o relatório! ( FSS.txt )

A+

[isaiaslopes3 0]

Farbar Service Scanner Version: 27-01-2016
Ran by ISAIAS (administrator) on 19-12-2016 at 22:07:10
Running from "C:\Users\ISAIAS\Desktop"
Microsoft® Windows Vista™ Home Basic Service Pack 2 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Policy:
========================


Security Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============

Other Services:
==============


File Check:
========
C:\Windows\system32\nsisvc.dll => File is digitally signed
C:\Windows\system32\Drivers\nsiproxy.sys => File is digitally signed
C:\Windows\system32\dhcpcsvc.dll => File is digitally signed
C:\Windows\system32\Drivers\afd.sys => File is digitally signed
C:\Windows\system32\Drivers\tdx.sys => File is digitally signed
C:\Windows\system32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\system32\dnsrslvr.dll => File is digitally signed
C:\Windows\system32\dnsapi.dll => File is digitally signed
C:\Windows\system32\mpssvc.dll => File is digitally signed
C:\Windows\system32\bfe.dll => File is digitally signed
C:\Windows\system32\Drivers\mpsdrv.sys => File is digitally signed
C:\Windows\system32\SDRSVC.dll => File is digitally signed
C:\Windows\system32\vssvc.exe => File is digitally signed
C:\Windows\system32\wscsvc.dll => File is digitally signed
C:\Windows\system32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\system32\wuaueng.dll => File is digitally signed
C:\Windows\system32\qmgr.dll => File is digitally signed
C:\Windows\system32\es.dll => File is digitally signed
C:\Windows\system32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\system32\svchost.exe => File is digitally signed
C:\Windows\system32\rpcss.dll => File is digitally signed


**** End of log ****

[DigRam 144]

/_ Bom Dia! isaiaslopes3 _\

Após este reparo,tente acessar o Windows Update.

https://support.microsoft.com/pt-br/help/10164/fix-windows-update-errors

Cabe lhe esclarecer que não há suporte,pela Microsoft,para correção deste erro que lhe incomoda.

> Baixe: < > << Link!



> Salve-o no desktop!
> Reinicie o computador,em Modo de Segurança.
> Execute o arquivo ServicesRepair.exe <<
> Para Windows Vista ou 7,clique direito e execute-o como administrador.



> Clique em Sim,e dê prosseguimento confirmando as etapas,até a conclusão de seu scan.
> Reinicie o computador ao concluir!
> Poste o relatório! ( SvcRepair.txt )
> Vá ao desktop e abra a pasta "CCSupport".
> Vá em "Logs" >> SvcRepair.txt << Relatório!

[Abs]

[isaiaslopes3 0]

Log Opened: 2016-12-20 @ 20:09:44
20:09:44 - -----------------
20:09:44 - | Begin Logging |
20:09:44 - -----------------
20:09:44 - Fix started on a WIN_VISTA X86 computer
20:09:44 - Prep in progress. Please Wait.
20:09:48 - Prep complete
20:09:48 - Repairing Services Now. Please wait...
INFO: The restore action ignores the object name parameter (paths are read from the backup file). However, other actions that require the object name may be combined with -restore.
INFORMATION: Input file for restore operation opened: '.\Vista\BFE.sddl'
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\BFE\Parameters\Policy\Persistent\SubLayer>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\BFE\Parameters\Policy\Persistent\Provider>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\BFE\Parameters\Policy\Persistent\Filter>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\BFE\Parameters\Policy\Persistent>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\BFE\Parameters\Policy\BootTime\Filter>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\BFE\Parameters\Policy\BootTime>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\BFE\Parameters\Policy>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\BFE\Parameters>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\BFE>

SetACL finished successfully.
INFO: The restore action ignores the object name parameter (paths are read from the backup file). However, other actions that require the object name may be combined with -restore.
INFORMATION: Input file for restore operation opened: '.\Vista\BITS.sddl'
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\BITS\Security>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\BITS\Performance>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\BITS\Parameters>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\BITS>

SetACL finished successfully.
INFO: The restore action ignores the object name parameter (paths are read from the backup file). However, other actions that require the object name may be combined with -restore.
INFORMATION: Input file for restore operation opened: '.\Vista\iphlpsvc.sddl'
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\iphlpsvc\Teredo>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\iphlpsvc\Parameters>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\iphlpsvc\Interfaces>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\iphlpsvc\config>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\iphlpsvc>

SetACL finished successfully.
INFO: The restore action ignores the object name parameter (paths are read from the backup file). However, other actions that require the object name may be combined with -restore.
INFORMATION: Input file for restore operation opened: '.\Vista\MpsSvc.sddl'
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\MpsSvc\Security>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\MpsSvc\Parameters\PortKeywords\Teredo>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\MpsSvc\Parameters\PortKeywords\RPC-EPMap>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\MpsSvc\Parameters\PortKeywords>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\MpsSvc\Parameters>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\MpsSvc>

SetACL finished successfully.
INFO: The restore action ignores the object name parameter (paths are read from the backup file). However, other actions that require the object name may be combined with -restore.
INFORMATION: Input file for restore operation opened: '.\Vista\SharedAccess.sddl'
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\Logging>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\SharedAccess\Parameters\FirewallPolicy\RestrictedServices\Static\System>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\SharedAccess\Parameters\FirewallPolicy\RestrictedServices\Static>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\SharedAccess\Parameters\FirewallPolicy\RestrictedServices\Configurable>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\SharedAccess\Parameters\FirewallPolicy\RestrictedServices>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile\Logging>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile\GloballyOpenPorts>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile\AuthorizedApplications>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\Logging>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\GloballyOpenPorts>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\SharedAccess\Parameters\FirewallPolicy>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\SharedAccess\Parameters>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\SharedAccess\Epoch>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\SharedAccess\Defaults\FirewallPolicy\StandardProfile\Logging>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\SharedAccess\Defaults\FirewallPolicy\StandardProfile>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\SharedAccess\Defaults\FirewallPolicy\PublicProfile\Logging>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\SharedAccess\Defaults\FirewallPolicy\PublicProfile>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\SharedAccess\Defaults\FirewallPolicy\FirewallRules>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\SharedAccess\Defaults\FirewallPolicy\DomainProfile\Logging>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\SharedAccess\Defaults\FirewallPolicy\DomainProfile>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\SharedAccess\Defaults\FirewallPolicy>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\SharedAccess\Defaults>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\SharedAccess>

SetACL finished successfully.
INFO: The restore action ignores the object name parameter (paths are read from the backup file). However, other actions that require the object name may be combined with -restore.
INFORMATION: Input file for restore operation opened: '.\Vista\WinDefend.sddl'
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\WinDefend\Security>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\WinDefend\Parameters>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\WinDefend>

SetACL finished successfully.
INFO: The restore action ignores the object name parameter (paths are read from the backup file). However, other actions that require the object name may be combined with -restore.
INFORMATION: Input file for restore operation opened: '.\Vista\wscsvc.sddl'
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\wscsvc\Security>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\wscsvc\Parameters>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\wscsvc>

SetACL finished successfully.
INFO: The restore action ignores the object name parameter (paths are read from the backup file). However, other actions that require the object name may be combined with -restore.
INFORMATION: Input file for restore operation opened: '.\Vista\wuauserv.sddl'
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\wuauserv\Security>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\wuauserv\Parameters>
INFORMATION: Restoring SD of: <machine\System\CurrentControlset\Services\wuauserv>

SetACL finished successfully.
20:09:52 - Services Repair Complete.
20:10:03 - Reboot Initiated

[DigRam 144]

/_ Boa Noite! isaiaslopes3 _\

Após o SFCFix teste se baixa alguma atualização ao Vista.

> Baixe: < SFCFix.exe > ( ... by niemiro )
> Salve-o ao desktop!

SFCScript.txt

AutoAnalysis::

> Copie estas informações em vermelho,ao Bloco de Notas.
> Salve-as no desktop com o nome SFCScript.txt
> Feche janelas ou documentos que estejam abertos!
> Ps: Teremos ao desktop 2 textos: SFCFix.exe e SFCScript.txt.



> Arraste o texto SFCScript.txt,de encontro ao ícone do SFCFix.exe.
> Confirme e aguarde a conclusão do procedimento!
> Será criado ao desktop o relatório! ( SFCFix.txt )
> Copie-o e poste-o em sua resposta!

[Abs]