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Manoela

[Resolvido] &nbspapareçem janelas no meu navegador

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Olá amigos do fórum,

a 1 semana eu fiz download de um programa sem querer, cliquei no botão errado, rs, e desde então tem aparecido paginas no meu navegador, como:

Quando abro o navegador chrome, a página inicial é sempre o www.portaldossites.com já mudei em opções do chrome para ser o google, e continua ser essa.

Se eu estou numa pagina qquer do nada começa a baixar uma pop up em branco, e lá em cima tem o x pra fechar, mas sempre acontece isso.

Se eu estou no facebook por ex, e clico com o lado direito do mouse p/ abriri em outra aba, primeiro aparece uma propaganda qquer (tipo, tem uma msg pra vc) e lá embaixo tem escrito skipp e a seta p/ daí abrir o que eu quero.

Tbm tem acontecido na pagina do FB na lateral, sempre aparece uma abinha com propaganda de coisas a venda, q eu tenho q clicar o x pra fechar...

sem contar q as vezes meu laptop dá uma travada e tenho que esperar um tempo pra ele processar e continuar a usar ele (isso memso sem estar na internet, para abrir arquivos dentro do lap...)


Já passei o MVreglean, cccleaner e uma verificação rápida do malwarebytes anti-malware e mesmo assim continua tudo isso.



Me ajudem por favor!


abraços,


Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 16:29:18, on 28/08/2013

Platform: Windows 7 SP1 (WinNT 6.00.3505)

MSIE: Internet Explorer v10.0 (10.00.9200.16660)

Boot mode: Normal


Running processes:

C:\Program Files (x86)\Dell DataSafe Local Backup\TOASTER.EXE

C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE

C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe

C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe

C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVH.EXE

C:\Program Files (x86)\Common Files\microsoft shared\virtualization handler\OfficeVirt.exe

C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe

C:\Users\Manoela Maia\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Manoela Maia\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Manoela Maia\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Manoela Maia\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Manoela Maia\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Manoela Maia\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Manoela Maia\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Hijack this\HiJackThis.exe



R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://go.microsoft.com/fwlink/?linkid=54896

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896




R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

F2 - REG:system.ini: UserInit=userinit.exe

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll

O2 - BHO: G-Buster Browser Defense - {C41A1C0E-EA6C-11D4-B1B8-444553540000} - C:\Program Files (x86)\GbPlugin\gbieh.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll

O4 - HKLM\..\Run: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [avgnt] "C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe" /min

O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

O4 - HKCU\..\Run: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe

O4 - HKCU\..\Run: [Google Update] "C:\Users\Manoela Maia\AppData\Local\Google\Update\GoogleUpdate.exe" /c

O4 - HKCU\..\Run: [Facebook Update] "C:\Users\Manoela Maia\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'SERVIÇO LOCAL')

O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'SERVIÇO LOCAL')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'SERVIÇO DE REDE')

O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'SERVIÇO DE REDE')

O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')

O8 - Extra context menu item: Enviar imagem para Dispositivo &Bluetooth... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm

O8 - Extra context menu item: Enviar página para Dispositivo &Bluetooth ... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O9 - Extra 'Tools' menuitem: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O9 - Extra button: Enviar para Bluetooth - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O9 - Extra 'Tools' menuitem: Enviar para Dispositivo &Bluetooth... - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O15 - Trusted Zone: www.bancobrasil.com.br

O15 - Trusted Zone: www14.bancobrasil.com.br

O15 - Trusted Zone: www2.bancobrasil.com.br

O15 - Trusted Zone: www.bb.com.br

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL

O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

O20 - Winlogon Notify: GbPluginBb - C:\Program Files (x86)\GbPlugin\gbieh.dll

O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_58afa5ca50c7b5e7\AESTSr64.exe

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: Avira Scheduler (AntiVirSchedulerService) - Avira Operations GmbH & Co. KG - C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe

O23 - Service: Avira Real-Time Protection (AntiVirService) - Avira Operations GmbH & Co. KG - C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: Serviço do Bonjour (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - c:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe

O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

O23 - Service: Gbp Service (GbpSv) - GAS Tecnologia - C:\PROGRA~2\GbPlugin\GbpSv.exe

O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files (x86)\Citrix\GoToAssist\514\g2aservice.exe

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: Serviço do Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: @C:\Program Files (x86)\Nero\Update\NASvc.exe,-200 (NAUpdate) - Nero AG - C:\Program Files (x86)\Nero\Update\NASvc.exe

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - (no file)

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: SoftThinks Agent Service (SftService) - SoftThinks SAS - C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE

O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

O23 - Service: SupportSoft Sprocket Service (DellSupportCenter) (sprtsvc_DellSupportCenter) - SupportSoft, Inc. - C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe

O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_58afa5ca50c7b5e7\STacSV64.exe

O23 - Service: TurboBoost - Intel® Corporation - C:\Program Files\Intel\TurboBoost\TurboBoost.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: Intel® Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

O23 - Service: DW WLAN Tray Service (wltrysvc) - Dell Inc. - C:\Program Files\Dell\DW WLAN Card\WLTRYSVC.EXE

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: WMPNetworkSvc - Unknown owner - (no file)


--

End of file - 13034 bytes


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:) Olá Manoela!



* Siga, por gentileza, as dicas dos tutoriais abaixo:



Remova adwares e toolbars maliciosas com o Adwcleaner



Tutorial do Junkware Removal Tool



Guia completo de uso do Avast Browser Cleanup



* Na sua próxima resposta poste, por gentileza, o log do Adwcleaner que estará em C:\AdwCleaner[s1].txt e o log do Junkware Removal Tool que estará salvo em sua área de trabalho com o nome de JRT.txt e nos diga como está seu PC depois destes procedimentos.



Ficamos na espera.


_____________________


* Na sua próxima resposta poste, por gentileza, o log do Adwcleaner que estará em C:\AdwCleaner[s1].txt e o log do Junkware Removal Tool que estará salvo em sua área de trabalho com o nome de JRT.txt e nos diga como está seu PC depois destes procedimentos.



Ficamos na espera.


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Olá Antonio,

Segue o log do adwcleaner e do JRT:

 

Adwcleaner:

 

# AdwCleaner v3.001 - Report created 30/08/2013 at 12:30:35
# Updated 24/08/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Manoela Maia - MANOELAMAIA-PC
# Running from : C:\Users\Manoela Maia\Downloads\adwcleaner.exe
# Option : Clean
***** [ Services ] *****
***** [ Files / Folders ] *****
Folder Deleted : C:\ProgramData\boost_interprocess
Folder Deleted : C:\ProgramData\eSafe
Folder Deleted : C:\Program Files (x86)\MyPC Backup
Folder Deleted : C:\Program Files (x86)\tuguu sl
Folder Deleted : C:\Users\MANOEL~1\AppData\Local\Temp\eIntaller
File Deleted : C:\Program Files (x86)\Mozilla Firefox\searchplugins
\portaldosites.xml
***** [ Shortcuts ] *****
Shortcut Disinfected : C:\Users\Manoela Maia\Desktop\Google Chrome.lnk
Shortcut Disinfected : C:\Users\Manoela Maia\Desktop\Mozilla Firefox.lnk
Shortcut Disinfected : C:\ProgramData\Microsoft\Windows\Start Menu
\Programs\Mozilla Firefox.lnk
Shortcut Disinfected : C:\Users\Manoela Maia\AppData\Roaming\Microsoft
\Windows\Start Menu\Programs\Internet Explorer.lnk
Shortcut Disinfected : C:\Users\Manoela Maia\AppData\Roaming\Microsoft
\Windows\Start Menu\Programs\Google Chrome\Google Chrome.lnk
Shortcut Disinfected : C:\Users\Manoela Maia\AppData\Roaming\Microsoft
\Windows\Start Menu\Programs\Accessories\System Tools\Internet Explorer
(No Add-ons).lnk
Shortcut Disinfected : C:\Users\Manoela Maia\AppData\Roaming\Microsoft
\Internet Explorer\Quick Launch\Launch Internet Explorer Browser.lnk
Shortcut Disinfected : C:\Users\Manoela Maia\AppData\Roaming\Microsoft
\Internet Explorer\Quick Launch\Mozilla Firefox.lnk
***** [ Registry ] *****
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing
\askpartnercobrandingtool_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\tracing
\askpartnercobrandingtool_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\AskSLib_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\AskSLib_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\TaskScheduler_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\TaskScheduler_RASMANCS
Key Deleted : HKLM\SYSTEM\CurrentControlSet\Services\Eventlog
\Application\WsysSvc
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0031257.BHO
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0031257.Sandbox
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0031257.Sandbox.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing
\SoftonicDownloader_para_atube-catcher_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing
\SoftonicDownloader_para_atube-catcher_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing
\SoftonicDownloader_para_coreldraw_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing
\SoftonicDownloader_para_coreldraw_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing
\SoftonicDownloader_para_media-player-classic (1)_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing
\SoftonicDownloader_para_media-player-classic (1)_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing
\SoftonicDownloader_para_media-player-classic_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing
\SoftonicDownloader_para_media-player-classic_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing
\SoftonicDownloader_para_media-player-codec-pack_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing
\SoftonicDownloader_para_media-player-codec-pack_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing
\SoftonicDownloader_para_nero-10-gratis_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing
\SoftonicDownloader_para_nero-10-gratis_RASMANCS
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{898EA8C8-E7FF-479B-8935-
AEC46303B9E5}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-
F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats
\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats
\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext
\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions
\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes
\{33BB0A4E-99AF-4226-BDF6-49120163DE86}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer
\SearchScopes\{33BB0A4E-99AF-4226-BDF6-49120163DE86}
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\InstalledBrowserExtensions
Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider
Key Deleted : HKLM\Software\eSafeSecControl
Key Deleted : HKLM\Software\portaldositesSoftware
***** [ Browsers ] *****
-\\ Internet Explorer v10.0.9200.16660
Setting Restored : HKCU\Software\Microsoft\Internet Explorer\Main [start
Page]
Setting Restored : HKCU\Software\Microsoft\Internet Explorer\Main
[Default_Page_URL]
Setting Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\Main
[Default_Page_URL]
Setting Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [start
Page]
-\\ Mozilla Firefox v22.0 (pt-BR)
[ File : C:\Users\Manoela Maia\AppData\Roaming\Mozilla\Firefox\Profiles
\z1tlmjde.default\prefs.js ]
Line Deleted : user_pref("browser.search.defaultenginename",
"portaldosites");
Line Deleted : user_pref("browser.search.order.1", "portaldosites");
Line Deleted : user_pref("browser.search.selectedEngine",
"portaldosites");
Line Deleted : user_pref("browser.startup.homepage",
"hxxp://www.portaldosites.com/?
utm_source=b&utm_medium=tugs&from=tugs&uid=ST9500325AS_5VEE7TK4XXXX5VEE7T
K4&ts=1376770506");
Line Deleted : user_pref
("extensions.a509508ef0b144616a5570d58601be33dc4a581e90ea646dba18558e021e
e138ccom31257.31257.backgroundjs", "\n
\n/**********************************************************************
*******[...]
Line Deleted : user_pref
("extensions.a509508ef0b144616a5570d58601be33dc4a581e90ea646dba18558e021e
e138ccom31257.31257.internaldb.cache/5cdf8a7ef2ec84abac286c67587b78d9.val
ue", "%22function%20tcmMarkWindow%28a%29%7Bva[...]
Line Deleted : user_pref
("extensions.a509508ef0b144616a5570d58601be33dc4a581e90ea646dba18558e021e
e138ccom31257.31257.internaldb.cache/62cce7d26ab5636bceb113b988d56c59_BR.
value", "%22var%20cat_62cce7d26ab5636bceb113b[...]
Line Deleted : user_pref
("extensions.a509508ef0b144616a5570d58601be33dc4a581e90ea646dba18558e021e
e138ccom31257.31257.internaldb.cache/d965aead622233a60676ef2349956f38_BR.
value", "%22var%20cat_d965aead622233a60676ef2[...]
Line Deleted : user_pref
("extensions.a509508ef0b144616a5570d58601be33dc4a581e90ea646dba18558e021e
e138ccom31257.31257.js", "\n\n
/************************************************************************
************\[...]
Line Deleted : user_pref
("extensions.a509508ef0b144616a5570d58601be33dc4a581e90ea646dba18558e021e
e138ccom31257.31257.plugins.plugin_1.code", "appAPI._cr_config=
{appID:function(){var a=appAPI.appInfo;if(a){return app[...]
Line Deleted : user_pref
("extensions.a509508ef0b144616a5570d58601be33dc4a581e90ea646dba18558e021e
e138ccom31257.31257.plugins.plugin_102.code", "if (typeof
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-\\ Google Chrome v
[ File : C:\Users\Manoela Maia\AppData\Local\Google\Chrome\User Data
\Default\preferences ]
*************************
AdwCleaner[R0].txt - [13751 octets] - [30/08/2013 12:28:28]
AdwCleaner[s0].txt - [11405 octets] - [30/08/2013 12:30:35]
########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [11466 octets]
##########
JRT:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 5.5.5 (08.28.2013:1)
OS: Windows 7 Home Premium x64
Ran by Manoela Maia on 30/08/2013 at 12:52:20,99
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~ Services
~~~ Registry Values
~~~ Registry Keys
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\software\plus-hd-1.3
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{22222222-2222-2222-2222-220322122257}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{66666666-6666-6666-6666-660366126657}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{22222222-2222-2222-2222-220322122257}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Wow6432Node\Interface\{66666666-6666-6666-6666-660366126657}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\Interface\{66666666-6666-6666-6666-660366126657}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\Wow6432Node\Interface\{66666666-6666-6666-6666-660366126657}
~~~ Files
Successfully deleted: [File] C:\Windows\Tasks\Plus-HD-1.3-chromeinstaller.job
Successfully deleted: [File] C:\Windows\Tasks\Plus-HD-1.3-codedownloader.job
Successfully deleted: [File] C:\Windows\Tasks\Plus-HD-1.3-enabler.job
Successfully deleted: [File] C:\Windows\Tasks\Plus-HD-1.3-firefoxinstaller.job
Successfully deleted: [File] C:\Windows\Tasks\Plus-HD-1.3-updater.job
~~~ Folders
Successfully deleted: [Folder] "C:\ProgramData\boost_interprocess"
Successfully deleted: [Folder] "C:\Users\Manoela Maia\AppData\Roaming\goforfiles"
Successfully deleted: [Empty Folder] C:\Users\Manoela Maia\appdata\local\{69C120A4-0EAC-422E-A41C-6400955247D7}
Successfully deleted: [Empty Folder] C:\Users\Manoela Maia\appdata\local\{B4430174-A5FD-49A1-859D-C72841C8631F}
Successfully deleted: [Empty Folder] C:\Users\Manoela Maia\appdata\local\{F72E4177-6A5A-4A82-A65B-3F2C96A14E4F}
~~~ FireFox
Emptied folder: C:\Users\Manoela Maia\AppData\Roaming\mozilla\firefox\profiles\z1tlmjde.default\minidumps [1 files]
~~~ Event Viewer Logs were cleared
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 30/08/2013 at 12:57:30,83
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Melhorou bastante pq não aparece o portaldossites.com, porém, quando fui abrir aqui para responder o tópico, abriu primeiro a mensagem que sempre abre e dps que terminou de carregar a página. Escrito " tem uma mensagem para vc, com o desenho do envelope e embaixo tem skip e setinha p/ pular dessa página...isso continua. comofaz? não sei como anexar aqui a foto pra vc visualizar...
agradeço demais a ajuda!

 

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:) Vários problemas foram removidos de seu PC.

_______________________

 

Melhorou bastante pq não aparece o portaldossites.com, porém, quando fui abrir aqui para responder o tópico, abriu primeiro a mensagem que sempre abre e dps que terminou de carregar a página. Escrito " tem uma mensagem para você, com o desenho do envelope e embaixo tem skip e setinha p/ pular dessa página...isso continua

 

:seta: Você usou o Avast Browser Cleanup conforme lhe indiquei? Caso não tenha usado, use ele por gentileza seguindo as dicas daquele tutorial.

__________________________

 

:seta: Siga, por gentileza, as dicas deste tutorial para fazer uma limpeza de seu PC com o Malwarebytes:

Para instalá-lo e utilizá-lo corretamente siga as dicas deste tutorial:

Tutorial do Malwarebytes Anti-Malware

Na sua próxima resposta poste este log do Malwarebytes juntamente com um novo log do Hijackthis e nos diga como está o seu PC após estes procedimentos.

Ficamos no aguardo.

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ah, e ainda aparece na página do facebook a barra lateral de propagandas de vendas de coisas...

sim, mas você usou o Avast Browser Cleanup conforme tinha lhe passado? e use também o malwarebytes em uma verificação completa conforme lhe passei na resposta anterior e poste os logs pedidos, por gentileza.

 

Ficamos na espera.

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ah perdão, eu não tinha visto sua resposta anterior.

Eu não sei se ele faz essa varredura no pc todo, pq qndo eu abro o programa, ele indica somente os adicionais de bancos que eu uso nos navegadores. Só!

não tem nenhum botão de varredura ou algo do tipo....é isso mesmo?

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ah perdão, eu não tinha visto sua resposta anterior.

Eu não sei se ele faz essa varredura no pc todo, pq qndo eu abro o programa, ele indica somente os adicionais de bancos que eu uso nos navegadores. Só!

não tem nenhum botão de varredura ou algo do tipo....é isso mesmo?

é mais ou menos assim mesmo, mas você olhou em todos os navegadores por ele? Para ver quais itens estejam instalados em cada um dos navegadores acima, basta clicar na aba à esquerda correspondente a ele. Assim você verá os complementos e toolbars instalados e poderá habilitar ou desabilitar estes itens de acordo com a sua escolha.

 

Outra opção que é dada a você é a de clicar no botão Restaurar configurações padrão do navegador, a qual faz com ele volte para o seu padrão de fábrica, desinstalando todos os complementos e alterações encontrados neste navegador. Aí caso opte por usar esta restauração para os padrões do navegador, você precisará depois reinstalar os plugins dos bancos, sites favoritos, etc.

_____________________

 

* Faça também o escaneamento com o Malwarebytes e poste os logs pedidos.

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Oi!
então, eu vi em todos os navegadores sim, só estão instalados os adicionais de banco, nenhum outro.
na verificação completa do malwerebytes ele verificou alguns PUP só q nao foi selecionado para deletar...ele só selecionou um adwere lá...

 

 

log do malwerebytes:

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
Versão da Base de Dados: v2013.08.30.06
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16660
Manoela Maia :: MANOELAMAIA-PC [administrador]
30/08/2013 14:56:24
mbam-log-2013-08-30 (14-56-24).txt
Tipo de Verificação: Verificação Completa (C:\|)
Opções de verificações ativadas: Memória | Inicialização | Registro | Sistema de arquivos | Heurística/Extra | Heurística/Shuriken | PUP | PUM
Opções de verificação desativadas: P2P
Objetos escaneados: 435664
Tempo decorrido: 1 hora(s), 57 minuto(s), 28 segundo(s)
Processos de Memória Detectados: 0
(Não foram detectados ítens maliciosos)
Módulos de Memória Detectados: 0
(Não foram detectados ítens maliciosos)
Chaves de Registro Detectadas: 1
HKLM\SOFTWARE\{6791A2F3-FC80-475C-A002-C014AF797E9C} (PUP.Optional.OptimzerPro.A) -> Nenhuma ação foi feita.
Valores de Registro Detectadas: 0
(Não foram detectados ítens maliciosos)
Itens de Dados no Registro Detectadas: 0
(Não foram detectados ítens maliciosos)
Pastas Detectadas: 0
(Não foram detectados ítens maliciosos)
Arquivos Detectados: 5
C:\Users\Manoela Maia\AppData\Local\Temp\DM\Player_Setup.exe\a896107152fe41c096cc6b72a98f0d89\software\OptimizerPro.exe (PUP.Optional.OptimizePro.A) -> Nenhuma ação foi feita.
C:\Users\Manoela Maia\AppData\Local\Temp\DM\Player_Setup.exe\a896107152fe41c096cc6b72a98f0d89\software\Player_Setup.exe (PUP.Optional.Tugluu.A) -> Nenhuma ação foi feita.
C:\Users\Manoela Maia\AppData\Local\Temp\DM\Player_Setup.exe\a896107152fe41c096cc6b72a98f0d89\software\Portaldosites.exe (PUP.Optional.Elex) -> Nenhuma ação foi feita.
C:\Users\Manoela Maia\Documents\INSTALERS\aTube_Catcher_Setup.exe (PUP.Optional.OpenCandy) -> Nenhuma ação foi feita.
C:\Users\Manoela Maia\AppData\Local\Temp\DM\Player_Setup.exe\a896107152fe41c096cc6b72a98f0d89\software\plus-hd-1-3.exe (Adware.Packed.Ranver) -> Enviado para a Quarentena e deletado com sucesso.
(fim)
Log Hijackthis:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 19:42:29, on 30/08/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16660)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\Dell DataSafe Local Backup\TOASTER.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Users\Manoela Maia\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Manoela Maia\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Manoela Maia\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Manoela Maia\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Manoela Maia\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Manoela Maia\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Manoela Maia\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Manoela Maia\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Manoela Maia\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Hijack this\HiJackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://go.microsoft.com/fwlink/?linkid=54896
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: G-Buster Browser Defense - {C41A1C0E-EA6C-11D4-B1B8-444553540000} - C:\Program Files (x86)\GbPlugin\gbieh.dll
O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O4 - HKLM\..\Run: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware (cleanup)] rundll32.exe "C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\cleanup.dll",ProcessCleanupScript
O4 - HKCU\..\Run: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe
O4 - HKCU\..\Run: [Google Update] "C:\Users\Manoela Maia\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [Facebook Update] "C:\Users\Manoela Maia\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver
O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'SERVIÇO LOCAL')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'SERVIÇO LOCAL')
O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'SERVIÇO DE REDE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'SERVIÇO DE REDE')
O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
O8 - Extra context menu item: Enviar imagem para Dispositivo &Bluetooth... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Enviar página para Dispositivo &Bluetooth ... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Enviar para Bluetooth - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: Enviar para Dispositivo &Bluetooth... - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O15 - Trusted Zone: www.bancobrasil.com.br
O15 - Trusted Zone: www14.bancobrasil.com.br
O15 - Trusted Zone: www2.bancobrasil.com.br
O15 - Trusted Zone: www.bb.com.br
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O20 - Winlogon Notify: GbPluginBb - C:\Program Files (x86)\GbPlugin\gbieh.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_58afa5ca50c7b5e7\AESTSr64.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Avira Scheduler (AntiVirSchedulerService) - Avira Operations GmbH & Co. KG - C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira Real-Time Protection (AntiVirService) - Avira Operations GmbH & Co. KG - C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Serviço do Bonjour (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - c:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Gbp Service (GbpSv) - GAS Tecnologia - C:\PROGRA~2\GbPlugin\GbpSv.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files (x86)\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Serviço do Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @C:\Program Files (x86)\Nero\Update\NASvc.exe,-200 (NAUpdate) - Nero AG - C:\Program Files (x86)\Nero\Update\NASvc.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - (no file)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: SoftThinks Agent Service (SftService) - SoftThinks SAS - C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: SupportSoft Sprocket Service (DellSupportCenter) (sprtsvc_DellSupportCenter) - SupportSoft, Inc. - C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_58afa5ca50c7b5e7\STacSV64.exe
O23 - Service: TurboBoost - Intel® Corporation - C:\Program Files\Intel\TurboBoost\TurboBoost.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel® Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: DW WLAN Tray Service (wltrysvc) - Dell Inc. - C:\Program Files\Dell\DW WLAN Card\WLTRYSVC.EXE
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: WMPNetworkSvc - Unknown owner - (no file)
--
End of file - 12018 bytes

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:seta: Baixe o Zoek (...de Smeenk) e salve-o no Desktop (Área de Trabalho)

*Mantenha-se conectado com a Internet

*Clique com o botão direito do mouse no Zoek e selecione 8vq7ma.jpg

*Cole as linhas em marrom no espaço

autoclean;
emptyalltemp;


*Feche o seu navegador e clique [Run Script]

*Durante o scan a mensagem abaixo será apresentada. Aguarde o término...pode demorar!

 

 

Zoek.exe is running now.
Do not start any browser windows, they will be closed automatically.
Please wait! This window will close when finished.
A logfile will open afterwards and can also be found on your systemdrive as zoek-results.log

 

*Caso a reinicialização do PC seja solicitada, clique [OK]

veja.gif Acesse este link

*Clique [selecionar arquivo...], localize o relatório C:\zoek-results.txt e clique [Abrir]

*Selecione 4 jours e clique [Créer le lien Cjoint]

aby4NIZG.jpg

*Cole o link criado ao lado de Le lien a été créé:

acrVh6GY.jpg
__________________

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:seta: Clique com o botão direito do mouse no Zoek e selecione 8vq7ma.jpg


*Cole as linhas em marrom no espaço

509508ef-0b14-4616-a557-0d58601be33d@c4a581e9-0ea6-46db-a185-58e021ee138c.com;ff
uninstall-list;


*Clique [Run Script] e cole o relatório

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Oie! Segue o relatório:

 

Zoek.exe Version 4.0.0.4 Updated 31-08-2013
Tool run by Manoela Maia on 01/09/2013 at 11:40:42,23.
Microsoft Windows 7 Home Premium 6.1.7601 Service Pack 1 x64
Running in: Normal Mode Internet Access Detected
Launched: C:\Users\Manoela Maia\Desktop\zoek.exe [script inserted]
==== FireFox Fix ======================
ProfilePath: C:\Users\Manoela Maia\AppData\Roaming\Mozilla\Firefox\Profiles\z1tlmjde.default
user.js not found
---- Lines 509508ef-0b14-4616-a557-0d58601be33d@c4a581e9-0ea6-46db-a185-58e021ee138c.com removed from prefs.js ----
---- Lines 509508ef-0b14-4616-a557-0d58601be33d@c4a581e9-0ea6-46db-a185-58e021ee138c.com modified from prefs.js ----
---- FireFox user.js and prefs.js backups ----
prefs_082013_1224_.backup
prefs_092013_1251_.backup
==== Firefox Extensions ======================
AppDir: C:\Program Files (x86)\Mozilla Firefox
- Default - %AppDir%\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
==== Firefox Plugins ======================
Profilepath: C:\Users\Manoela Maia\AppData\Roaming\Mozilla\Firefox\Profiles\z1tlmjde.default
02266A21529DA473F2ADEA228E54D8C6 - C:\Users\Manoela Maia\AppData\Local\GAS Tecnologia\GBBD\npsf_bb.dll - Módulo de Proteção - Banco do Brasil
D7324EB1EDCB8990F8522DE0311359E9 - C:\Windows\SysWOW64\npDeployJava1.dll - Java Deployment Toolkit 7.0.250.17
101700E93EB905992B518256CB441829 - C:\Users\Manoela Maia\AppData\Local\Google\Update\1.3.21.153\npGoogleUpdate3.dll - Google Update
63BF4171F8EF7AA2C9D20EFB5B336B63 - C:\Users\Manoela Maia\AppData\Local\GAS Tecnologia\GBBD\npsf_abn.dll - Módulo de Proteção - Banco Santander (Brasil) S.A.
0B31B0F8FA99CFD009C8FBEA9E20C9DE - C:\Users\Manoela Maia\AppData\Local\Facebook\Video\Skype\npFacebookVideoCalling.dll - Facebook Video Calling Plugin
6AD7B1D887D26F06033280F4B5C2034B - C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_3_300_270.dll - Shockwave Flash
15E298B5EC5B89C5994A59863969D9FF - C:\Windows\SysWOW64\npmproxy.dll - Microsoft® Windows® Operating System
==== Uninstall List x64 ======================
æTorrent [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\uTorrent]
Adobe Flash Player 10 ActiveX [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX]
Adobe Flash Player 11 Plugin [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin]
Adobe Photoshop Lightroom 3.2 64-bit [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{A94AABAE-52F0-48C4-9F94-A4CA4B423576}]
Adobe Reader X (10.1.7) - Portuguˆs [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{AC76BA86-7AD7-1046-7B44-AA1000000001}]
Advanced Audio FX Engine [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Advanced Audio FX Engine]
AP Tuner 3.08 [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\AP Tuner 3.08]
Apple Mobile Device Support [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{2F72F540-1F60-4266-9506-952B21D6640D}]
Apple Software Update [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}]
Ashampoo Burning Studio 2010 Advanced 9.25 [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Ashampoo Burning Studio 2010 Advanced_is1]
aTube Catcher [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\aTube Catcher]
Avira Free Antivirus [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Avira AntiVir Desktop]
Bonjour [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}]
BS.Player FREE [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\BSPlayerf]
CCleaner [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\CCleaner]
Cisco EAP-FAST Module [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}]
Cisco LEAP Module [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{51C7AD07-C3F6-4635-8E8A-231306D810FE}]
Cisco PEAP Module [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}]
D3DX10 [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{E09C4DB7-630C-4F06-A631-8EA7239923AF}]
Dell DataSafe Local Backup [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}]
Dell DataSafe Online [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{13766F76-6C8C-4E57-A9F3-3212D1C6E0D1}]
Dell Dock [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{C73A3942-84C8-4597-9F9B-EE227DCBA758}]
Dell Dock [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Dell Dock]
Dell Driver Download Manager [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\f031ef6ac137efc5]
Dell Edoc Viewer [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}]
Dell Getting Started Guide [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}]
Dell Support Center (Software de Suporte) [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{E3BFEE55-39E2-4BE0-B966-89FE583822C1}]
Dell Webcam Central [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Dell Webcam Central]
DVD Shrink 3.2 [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\DVD Shrink_is1]
DVDFab 8.0.2.1 [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\DVDFab_is1]
DW WLAN Card Utility [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\DW WLAN Card Utility]
Facebook Video Calling 1.2.0.287 [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{B92C5909-1D37-4C51-8397-A28BB28E5DC3}]
Google Chrome [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\Google Chrome]
Google Earth [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{96AD3B61-EAE2-11E2-9E72-B8AC6F98CCE3}]
Google Update Helper [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}]
GoToAssist 8.0.0.514 [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\GoToAssist]
iCloud [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{704C0303-D20C-45AF-BD2B-556EAF31BE09}]
Intel® Graphics Media Accelerator Driver [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}]
Intel® Management Engine Components [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}]
IRPF2012 - Declara‡Æo de Ajuste Anual, Final de Esp¢lio e Sa¡da Definitiva do Pa¡s [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\IRPF2012]
IRPF2013 - Declara‡Æo de Ajuste Anual, Final de Esp¢lio e Sa¡da Definitiva do Pa¡s [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\IRPF2013]
iTunes [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{427174C0-096E-40D9-9684-9C109BEE2CBF}]
Java 7 Update 25 [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{26A24AE4-039D-4CA4-87B4-2F83217025FF}]
Java Auto Updater [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{4A03706F-666A-4037-7777-5F2748764D10}]
Java 6 Update 20 (64-bit) [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{26A24AE4-039D-4CA4-87B4-2F86416020FF}]
JavaFX 2.1.1 [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{1111706F-666A-4037-7777-211328764D10}]
Junk Mail filter update [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}]
Live Cam Avatar Creator [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{65D0C510-D7B6-4438-9FC8-E6B91115AB0D}]
Maia Mechanics Imaging [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{B3C4A6E7-AAAA-4B37-A412-B6AB947829EA}]
Malwarebytes Anti-Malware versÆo 1.75.0.1300 [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Malwarebytes' Anti-Malware_is1]
Microsoft .NET Framework 1.1 [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}]
Microsoft .NET Framework 4 Client Profile [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}]
Microsoft .NET Framework 4 Extended [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{8E34682C-8118-31F1-BC4C-98CD9675E1C2}]
Microsoft Office com Clique para Executar 2010 [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Office14.Click2Run]
Microsoft Search Enhancement Pack [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{CFF8B8E8-E086-4DE0-935F-FE22CAB54F80}]
Microsoft Silverlight [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}]
Microsoft SQL Server 2005 Compact Edition [ENU] [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}]
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{B6E3757B-5E77-3915-866A-CCFC4B8D194C}]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{770657D0-A123-3C07-8E44-1C83EC895118}]
Microsoft Visual C++ 2005 Redistributable - KB2467175 [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{a0fe116e-9a8a-466f-aee0-625cb7c207e3}]
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{aac9fcc4-dd9e-4add-901c-b5496a07ab2e}]
Microsoft Visual C++ 2005 Redistributable (x64) [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{071c9b48-7c32-4621-a0ac-3f809523288f}]
Microsoft Visual C++ 2005 Redistributable (x64) [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}]
Microsoft Visual C++ 2005 Redistributable [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{052bac4a-6f79-46d4-a024-1ce1b4f73cd4}]
Microsoft Visual C++ 2005 Redistributable [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}]
Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148 [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{EE936C7A-EA40-31D5-9B65-8E3E089C3828}]
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{8338783A-0968-3B85-AFC7-BAAE0A63DC50}]
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{8220EEFE-38CD-377E-8595-13398D740ACE}]
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}]
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}]
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{820B6609-4C97-3A2B-B644-573B06A0F0CC}]
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{9A25302D-30C0-39D9-BD6F-21E6EC160475}]
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{9BE518E6-ECC6-35A9-88E4-87755C07200F}]
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}]
M¢dulo de Prote‡Æo Santander 3.2.0.2 [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{83033d93-48d0-48fc-9c5b-82e57e7e0dd6}_is1]
M¢dulo de Seguran‡a - Banco do Brasil [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{36386dc9-8543-4b12-ae6b-220fd52f19f3}_is1]
Monitor da tecnologia Intel© Turbo Boost [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{39F4C6F9-618A-4E5B-8FB2-6BD661174E32}]
Mozilla Firefox 22.0 (x86 pt-BR) [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Firefox 22.0 (x86 pt-BR)]
Mozilla Maintenance Service [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\MozillaMaintenanceService]
MPC-HC 1.6.5.6366 (64-bit) [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{2ACBF1FA-F5C3-4B19-A774-B22A31F231B9}_is1]
MSVCRT [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}]
MSVCRT_amd64 [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{D0B44725-3666-492D-BEF6-587A14BD9BD9}]
MSXML 4.0 SP2 (KB954430) [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}]
MSXML 4.0 SP2 (KB973688) [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}]
MV RegClean 5.9 [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\MV RegClean 5.9_is1]
Nero BurnLite 10 [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{842BEE12-CCCB-43F4-ABAF-CBA6DFE2583D}]
Nero BurnLite 10 [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{AB627AF2-9C7E-4DBD-816B-3B2646B81E89}]
Nero Control Center 10 [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{6DFB899F-17A2-48F0-A533-ED8D6866CF38}]
Nero ControlCenter 10 Help (CHM) [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{523B2B1B-D8DB-4B41-90FF-C4D799E2758A}]
Nero Core Components 10 [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{2436F2A8-4B7E-4B6C-AE4E-604C84AA6A4F}]
Nero Update [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{65BB0407-4CC8-4DC7-952E-3EEFDF05602A}]
Picasa 3 [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Picasa 3]
Plus-HD-1.3 [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Plus-HD-1.3]
Quickset64 [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{87CF757E-C1F1-4D22-865C-00C6950B5258}]
QuickTime [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{B67BAFBA-4C9F-48FA-9496-933E3B255044}]
Receitanet [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\ECC16E3C-16D1-4DC2-9D8A-6AC06B3005A5]
Roxio Burn [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{A33E7B0C-B99C-4EC9-B702-8A328B161AF9}]
Roxio Burn [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{B2E47DE7-800B-40BB-BD1F-9F221C3AEE87}]
Security Update for CAPICOM (KB931906) [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}]
SkypeT 5.10 [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{EE7257A2-39A2-4D2F-9DAC-F9F25B8AE1D8}]
SoftSkies [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\SoftSkies]
Software WIDCOMM Bluetooth [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{9E9D49A4-1DF4-4138-B7DB-5D87A893088E}]
Suporte para Aplicativos Apple [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{5D09C772-ECB3-442B-9CC6-B4341C78FDC2}]
Switch Sound File Converter [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Switch]
Synaptics Pointing Device Driver [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\SynTPDeinstKey]
VLC media player 2.0.2 [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\VLC media player]
Windows Live Communications Platform [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{D45240D3-B6B3-4FF9-B243-54ECE3E10066}]
Windows Live Essentials [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{43B43577-2514-4CE0-B14A-7E85C17C0453}]
Windows Live Essentials [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\WinLiveSuite]
Windows Live Galeria de Fotos [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{F7A46527-DF1F-4B0F-9637-98547E189442}]
Windows Live ID Sign-in Assistant [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{1ACC8FFB-9D84-4C05-A4DE-D28A9BC91698}]
Windows Live Installer [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{0B0F231F-CE6A-483D-AA23-77B364F75917}]
Windows Live Language Selector [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{180C8888-50F1-426B-A9DC-AB83A1989C65}]
Windows Live Mail [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{9D56775A-93F3-44A3-8092-840E3826DE30}]
Windows Live Mail [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{9DA3F03B-2CEE-4344-838E-117861E61FAF}]
Windows Live Messenger [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{C9E1343D-E21E-4508-A1BE-04A089EC137D}]
Windows Live Messenger [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{E5B21F11-6933-4E0B-A25C-7963E3C07D11}]
Windows Live MIME IFilter [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{DA54F80E-261C-41A2-A855-549A144F2F59}]
Windows Live Movie Maker [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{92EA4134-10D1-418A-91E1-5A0453131A38}]
Windows Live Movie Maker [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{A199DB88-E22D-4CE7-90AC-B8BE396D7BF4}]
Windows Live Photo Common [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{A9BDCA6B-3653-467B-AC83-94367DA3BFE3}]
Windows Live Photo Common [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{B33B61FE-701F-425F-98AB-2B85725CBF68}]
Windows Live Photo Gallery [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{3336F667-9049-4D46-98B6-4C743EEBC5B1}]
Windows Live PIMT Platform [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{83C292B7-38A5-440B-A731-07070E81A64F}]
Windows Live SOXE [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{682B3E4F-696A-42DE-A41C-4C07EA1678B4}]
Windows Live SOXE Definitions [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{200FEC62-3C34-4D60-9CE8-EC372E01C08F}]
Windows Live Sync [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{9E2EE2F7-33BD-4D30-9E5D-8469A9F32009}]
Windows Live UX Platform [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}]
Windows Live UX Platform Language Pack [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{DF71ABBB-B834-41C0-BB58-80B0545D754C}]
Windows Live Writer [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{A726AE06-AAA3-43D1-87E3-70F510314F04}]
Windows Live Writer [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{AAAFC670-569B-4A2F-82B4-42945E0DE3EF}]
Windows Live Writer [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{B3BE54A4-8DFE-4593-8E66-56AB7133B812}]
Windows Live Writer Resources [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{4664ED39-C80A-48F7-93CD-EBDCAFAB6CC5}]
Windows Media Player Firefox Plugin [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}]
WinPcap 4.1.2 [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\WinPcapInst]
WinRAR archiver [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\WinRAR archiver]
==== EOF on 01/09/2013 at 12:51:41,74 ======================

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:) Parabéns, seu PC está limpo.

 

:seta: Baixe o DelFix (...de Xplode) e salve-o no Desktop (Área de Trabalho)

 

*Execute-o e clique [Run]

 

*Cole o relatório apresentado em sua próxima resposta e nos diga como está seu PC atualmente. Ficamos na espera.

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Oie!

segue o relatório:

 

# DelFix v10.4 - Logfile created 02/09/2013 at 14:55:59
# Updated 19/07/2013 by Xplode
# Username : Manoela Maia - MANOELAMAIA-PC
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
~ Removing disinfection tools ...
Deleted : C:\Program Files (x86)\Ad-Remover
Deleted : C:\zoek-results.log
Deleted : C:\Users\Manoela Maia\Desktop\adwcleaner.exe
Deleted : C:\Users\Manoela Maia\Desktop\JRT.exe
Deleted : C:\Users\Manoela Maia\Desktop\JRT.txt
Deleted : C:\Users\Manoela Maia\Desktop\zoek.com
Deleted : C:\Users\Manoela Maia\Desktop\zoek.exe
Deleted : C:\Users\Manoela Maia\Desktop\zoek.scr
Deleted : C:\Users\Manoela Maia\Desktop\zoek.zip
Deleted : HKLM\SOFTWARE\AdwCleaner
Deleted : HKLM\SOFTWARE\TrendMicro\Hijackthis
########## - EOF - ##########
Agora sim meu pc está bom! :) não aparece mais as páginas e qndo abro o navegador, ele abre normalmente..está até mais agil o navegador. muito agradecida! :)

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Agora sim meu pc está bom! :) não aparece mais as páginas e qndo abro o navegador, ele abre normalmente..está até mais agil o navegador. muito agradecida! :)

:) Ficamos felizes que o caso foi resolvido.

 

:seta: Para evitar que os problemas voltem novamente, desative e ative novamente a restauração do sistema no Windows 7.

 

:thumbsup: Foi um prazer ajudar, conte sempre conosco!

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PROBLEMA RESOLVIDO

 

Caso o autor necessite que o tópico seja reaberto basta enviar uma Mensagem Privada para um Moderador com um link para o tópico.

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